Debugging :: Windows 8.1 Pro - BSOD Occur Frequently?
Jun 11, 2014
I installed Windows 8.1 Pro on a 128 GB Samsung SSD 840 EVO. The PC ran ok and I could play TitanFall without
any problems, however I experienced frequent BSOD's when shutting down the PC. When this happened, the BSOD would appear and the machine froze.
When running driver verifier, the BSOD's would occur more frequently and the machine rebooted randomly. Windbg indicated different causes which included atikmpag.sys and files relating to ASUS software which came with the ASUS motherboard.
After removing and reinstalling software and video drivers I installed Windows 8.1 Pro and nothing else to a new SSD and all was ok again, until running driver verifier. Windbg indicated atikmpag.sys was a cause. I then removed all AMD video drivers, including Catalyst Control Centre which Windows 8.1 had installed automatically. Microsoft Basic Display Adapter replaced the AMD drivers. To prevent Windows from re-installing AMD drivers I disabled auto update.
The system had been running with driver verifier enabled, longer than previously without issues until I experienced another BSOD. Windbg indicated the crash was caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+76 ).
I have also tested my Windows installation on a HDD to rule out an SSD related cause but still experienced a BSOD. Could this be caused by an incorrect BIOS setting?
My System:
ASUS Z87 Deluxe
Intel i7-4770K CPU @ 3.50GHz
128 GB Samsung SSD 840 EVO
WD 1TB 3.5" SATA-III Caviar Black Hard Drive
ASUS R9290-DC2OC-4GD5
Creative Sound Blaster Zx
16 GB RAM
Recently my laptop face BSOD unexpectedly. some time after several working hour, or just after windows start up. i checked my mobo temperature and checked my local drives with windows check disk. but it still go bsod.
I frequently connect my computer to my TV with hdmi cable and i dont think this comes from my graphic card. I have attached the logs of SF Diagnostic Tool here.
after the Win 8.1 update I started having random crashes. I replaced the memory because one of the error codes led me to think the memory could be bad. That didn't fix anything. It seems to occur once or twice a day randomly. It can happen in a game, on the net or when it's idle. I have done enough research to know that it is probably a driver issue and have even reinstalled Win 8.1 and all new drivers. Before it was crashing twice as much. But even after a clean install I still get the random BSOD. I don't know how to understand the dump files and have been watching posts in here.
The problem is that every now and again (30-60 minutes of use) my computer appears to freeze, EX: the screen is fixed and I cant move the cursor and nothing on the screen changes, the PC does not seem to react to keyboard input: CTRL+SHFT+ESC for example. I have noticed at least once (while playing a game) that the sound that was playing when it occurs tends to loop.
When this happens all I can do is switch the PC off from the Power Source - wait 10 seconds and replug and boot. If I try to boot without unplugging from the Power Source - the PC fails to boot asking me to put in the Windows Disk.
This issue occurs in different types of use, sometimes when I am playing 3D games, sometimes watching youtube or even reading the BBC news. No events are logged which give indication to what is happening.
SECONDLY: On some occasions when I leave my PC idle - I come back an hour later and it has rebooted itself (No BOSD Logged) to the Boot Failure Menu.
I have had one blue screen in the past 2 weeks (DPC Watchdog Violation) which seems to point to my SSD, but I cant figure out how to fix it - or if that is a secondary issue. Unfortunately as my SSD is only 64 GIG when i did get the BOSD, it didnt store it due to the space remaining on the disk (16 GB).
I have tried to attach my system event viewer (Cleared prior to this latest incident) but the uploader says its an invalid file .
Additional Notes OS: Windows 8.1 (Installed on Release Day, Never had problems with 8.0) GFX: Nvidia 550 TI Disks: SSD (Crucial M4 64 GB) (OS Install), 1TB (Hard Drive storing games and files on software partitions) 8GB Memory (tried reseating) PSU: 700 WATT
I know the issue isn't heat related as I have monitored this. I think the problem may have started a week back when I installed the latest NVIDIA Drivers - I have since uninstalled and reinstalled them, all my PC Drivers are up to date. to reduce load on GFX I have unplugged my main monitor.
I have run Malwarebytes, SuperAntiSpyware, Windows Defender (My AV), RogueKiller, TDSKiller - several times, no viruses/rootkits, the occasional ad tracking on SuperAntiSpyware probably due to internet browsing.
When I click on file explorer, sometimes there are no icons, so then I close the windows for a bit. Reopen it, same problem. So I close it and reopen it a bit later, and it's fixed. When the problem is happening, clicking on any folder will bring me to basically the same blank screen, with green loading bar as you see below. I ran an anti-malware and anti-virus check, and that didn't uncover anything.
I have installed Win 8.1 on my PC. I have noticed the system changing after sometime to the next day and the time also changes to 12:00AM. When I go to Date and Time setting by clicking "Time and Language", I find the "Set Time Automatically" option disabled and it is set to "ON".
I think it is synchronising automatically from the internet time server. I have my time zone also correctly to my region.
I moved from Windows 7 32bit to Windows 8.1 Enterprise 64bit installation was clean got my OS validated PC was working fine for 1 day and then I got this issue which freezes my PC for longtime repeatedly.All I have installed in it was Steam DOTA 2 game and some media softwares like VLC,Chrome,Firefox nothing more .I checked upon my event viewer found this Index Search error frequently on startup and also ESNET issue .
I tried to update my gigabyte mother board drivers but didn't get new one .So moved on to use this Intel Online Scanner then I get this BSOD from System requirements Labs had to leave that thing . How do I move forward ?
All the other option I have is to reformat my PC and degrade from 8.1 Enterprise to 8.1, 8.1 Pro or Win 7 Ultimate 64bit mostly .
I am running Win 8.0 with the StartIsBack overlay and a wireless Motorola SBG6580 Wireless Cable Modem Gateway. I am 12 feet from the gateway and usually have 4 bars in signal strength but as I use the internet I drop to 3 bars and my web pages don't update. Within 1 minute after that I get No Internet Access on my wireless. I disconnect and reconnect and everything is good again for about 3 to 5 minutes then it happens again. If I reboot the gateway all seems good for a longer time. My wife runs Win 7.0 and does not have any problems. I am running a secure WEP wireless. My next door neighbor has an unsecured Motorola SB6800 gateway that I can connect to and am not dropped ever. If I connect an Ethernet cable to the gateway it works great. I am betting this must be a config problem in my laptop (Dell inspiron X14)
I manually installed windows updates yesterday. They seemed to have installed fine. I rebooted and went about my day...early evening i stepped away from my laptop for a few minute and came back to the lock screen. It had rebooted from a BSOD while I was away...I wasn't doing much on the computer at the time. Comodo dragon browser open playing a facebook game and winamp streaming some music...
I've been trying to update to Windows 8.1 but I keep having issues. I constantly have failing Windows Updates. I have tried a couple different things, renaming the SoftwareDistribution file to .old, Windows Repair, and full clean install of Windows 8. I for the life of me can't figure out what's going on.
Currently, I am unable to install the SF_Diagnostic tool for some reason. It's hung up on downloading the necessary files from Windows Features. I have a mini dump from Windows 8 attached and will try to update it with the SF_Diag tool if it ever installs.
Edit: had to manually enable .NET Framework in order to get the diagnostic tool to install. The mini dump is still the same regardless so I'll keep that there.
I started experiencing crashes when I was playing League of Legends and they increased in frequency and now my PC crashes as soon as I boot into Windows.
Recently I've experienced random BSOD's in Windows 8. Although my computer know-how is limited at best, I knew it was best to upgraded my pc in steps. The first week I installed a SSD (with a fresh install of Windows 8 on it) and ran without any problems. A week later I installed 16 gigs of (new) ram (with the SSD) and everything ran fine.
The problems started two weeks later. I haven't made any changes to my pc or driver upgrades since then. If I idle in windows everything works fine. The same is true when running Office or browsing the internet. BSOD's occur when:
- Playing games (modern or old), either after 5 minutes or after 3 hours (seems very random but frequent);
- When wathing a HD youtube movie (BSOD's when doing this seem very rare though);
i got another diffrent BSOD today when i turned on my computer here is the dump folder So here is the explain i turn on my pc it turn on it went to windows and few seconds later i got BSOD
I have had a long history of BSOD issues on this system, and have exhausted my patience in trying to fix it. I have done my own research to no avail, and have even utilized my warranty to get parts replaced. At this point in time I have a replaced motherboard and video card but the BSOD issues have actually increased in frequency.
For testing I have re-loaded Windows. Ran tests on the memory. Replaced the hard drive with an SSD. Updated drivers as best as I could based on the version of Windows and availability of drivers, and as mentioned I have even had the Motherboard and Video card replaced. The only hardware left to rule out is Power Supply and CPU.
We have a computer we're running Windows 8.1 Pro, which keeps crashing - typically overnight, and typically when we're running large computational simulations.
I have been working on parsing the WinDBG outputs, and finally got to:
Probably caused by : GenuineIntel
But before that, I see:
BugCheck 124, {0, ffffe0011caf8028, be000000, 100110a} ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
But I am not 100% sure what I'm looking at. In WinDBG I am pretty sure I've succesfully pointed the symbol path to download symbols correctly from msdn.
So we ran "dm log collector", the ZIP is attached.
p.s. We do have a large RAID drive attached via USB3; connecting that seemed to correlate to the start of these crashes, but that might be wishful correlation seeking.
Since I upgraded to Windows 8.1 (from 8.0) I'm experiencing BSOD a while after Windows has started (about 30 seconds). I updated all my drivers by different means to be sure all is up to date.
Attached : the SF_diagnostic "grab all" file (zipped with my user name).
My Sony Vaio Multi-Flip has been causing a lot of pain recently. A couple of months ago, it was making a lot of noise (which apparently came from the fan) but the problem resolved itself and has rarely occurred in the last 2 months. The engineer said at the time, that it was most likely a fan noise (as opposed to the HDD).
However from the last few days, the laptop shuts down out of nowhere (without a blue screen). This happened 5-6 times consecutively the first time, after which I was somehow able to do a system restore to a couple of weeks earlier, to see if it might have been a software issue. That temporarily seemed to fix it, but a few days later the issue is back. It happens every now and then (say once or twice a day). The laptop just shuts down completely in a snap. What might be causing this? I have an important business trip coming up and the last thing I want is for this to happen when I am in a client meeting.
I notice my CPU temperatures are normally between the 55-70 degrees on average usage, so I wonder if replacing/cleaning the fan is the way to go?
Also, every now and then, I hear a "beeping noise" and I notice this is usually when I lift the laptop up or tilt it slightly, while it is still running. This is shown as a critical error in my event log, with error source "Kernel Power" and error description " The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
DM Log collector results attached as SF Doesnt seem to be working for me on Windows 8.1. The greens status bar doesnt go past the "u" of "lunch" text above it despite waiting for ages.
trying to install a driver for my internet connetion, the installation goes just fine, but when at the end, where the drivers start installing, the PC gives me a BSOD no matter how I try regular installation, copying drivers files from a PC on which internet is working (this PC, working on Windows7). The full message is:
Driver_irql_not_less_or_equal (USBXHCI.SYS).
The specs of the other PC (notebook):
Asus X552L Nvidia Geforce 820m Intel core i5 4Gb RAM 2 3.0 USB ports OS: Windows 8.1 Pro
I am scratching my head, my machine is HP Z600 with windows 7 professional on it and I upgraded it with Windows 8.1, after the installation was done I've got two BSOD till now. I am not a technical savy person so I looked up online and found this place.
Relatively new Acer laptop with Windows 8 keeps crashing.
Updated REV.ZIP file has some addition logs from two additional crashes today. In the process of updating Windows, and re-installing Word, which has become unresponsive.
I have recently bought a ASUS X550LC Laptop in that. i was trying to install bluetooth drivers but it crashes frequently during the installation. i have tried a lot and i cant able 2 solve the problem.
Recently on my gaming PC is have been having a completely random 0x0000001e, I really can't understand where it has came from, or what the root cause could be. It is a fairly new install at no more than a month old. I have not added any new internal hardware or anything like that, so what could be the cause for this random error? I have attached my logs to the main thread.
I had a HDD go bad, so I set up 2 250gb Drives as a raid 1 setup. Windows 8 worked great before HDD Failure, but now after re-installing 8.1, it only runs for about 5 min before I receive DPC_WATCHDOG_VIOLATION. Dump Files are included below.
[URL] .....
Also, I have 3 monitors attached. The main Monitor displays the error, while the right monitor remains at the desktop and the left monitor shows a distorted blue screen. (Not sure if it matters..)
I just formatted & installed Windows 8.1 on my laptop. I'm getting a lot of BSODs.
All of them "Critical Structure Corruption", can't quite pin-point anything specific. I've been installing some programs I use, etc. Just now - it actually BSOD'ed while I was running the SF Diagnostic tool!
I just got three 320GB Seagate drives setup in RAID 0 for Linux, and I decided to also reinstall Windows 8 on my SSD since it started lagging and running slower than normal. While trying to install Windows 8, right after selecting a disk/partition to install to, I got a BSOD about an error in a nonpaged area or something. When I tried to boot into the installer again, I got a BSOD immediately after the logo splashscreen (too quick to see what it was about).
-I'm booting the Windows 8 installer from a Corsair Survivor 64GB USB3.0 flashdrive. I'm gonna try a dvd with a different iso that I downloaded more recently on my laptop.
Ever since I purchased this PC with Windows 8 installed (haven't updated to 8.1) I've been getting multiple BSODs at random times, and the error messages seem to be different. I am attaching the file generated by SF diagnostic tool. I am not used to troubleshooting PCs.
I'm facing BSODs on my system. It mostly appears when I'm using Chrome, especially using Youtube or any flash applications (like games on Facebook). In games it also crashes from time to time (e.g. Assasins Creed 4).
Programs for controlling the fan of my R9-280x lead to crashes a lot, I deleted those already (e.g. Sapphire Trixx).
My system: Windows 8 - 64 bit 8 GB RAM Sapphire Vapor-X R9-280x graphics Intel i5 4670K Samsung SSD 840 pro Evo (I already checked this one and optimized it, but this didn't do the trick).
