Computer Freezing On Windows 8?
May 10, 2013
I have a problem with Windows 8 in that it shall Freeze up without warning. I can get a freeze 1 a day sometimes 1 every 2-3 days but i never know to when or why. I have a Acer 5750g aspire laptop 15 core 8gb ram which came with Windows 7 pre-installed. Have had no problems with Windows 7 but ever since i upgraded to Windows cp and now Windows Pro have had this freezing problem. It is so annoying that it always seems to happen when your in the middle of some work or downloading and you lose your work because i am forced to turn of my computer and reboot again!
Do any other Windows 8 users have this problem?
I have tried many things to try and stop this, My drivers are up to date but yet i can still get a freeze.I also have Tune Up Utilities 2013 Mcafee installed so i should not really get any problems.
One thing i have been told to do is goto the msconfig and disable my services under services (by also ticking hide all Microsoft Services) except for Mcafee, This is a lot better but i have had a freeze since but maybe this was because i installed a new program and it showed up under services and i had to untick this.
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Dec 3, 2013
Yeah I just got my new computer not long ago and there has been nothing but trouble using Skype. During video calls Skype freezes and locks up my computer making me have to hold down the power button to shut it off. This happens often. I first thought it was a video card issue and Dell sent me a replacement card. Still happens. I have to chalk it up to Skype not being very compatible with Windows 8. This issue only happens when on Skype. I saw there was a patch Windows update for Skype but I have it already installed. I have no clue how to stop this issue. This is a brand new Dell XPS 8700 with 12gb Ram.
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Aug 13, 2014
My computer freezes but task manager doesn't show a spike in resource usage (CPU: 8%, Memory: 38%, Hard Disk 1%, etc). I don't think it's a virus either, but I'm yet to run a scan (I have Windows Defender, which I've heard is actually good in Windows 8). Also, this install is about 2 weeks old, OEM.
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Aug 6, 2014
My computer freezes randomly when I am using multiple programs. For example Photoshop and Chrome. Fortunately it doesn't happen all the time. But is it is still very annonying. I think the problem is driver related but I'm not sure. It has never happend when playing games.
Symptons: Freeze/Lockup. Cannot control the mouse. The only thing I can do when it happens is to hold the power button.
Information:
- Computer: Alienware 17 Laptop
- OS: Windows 8.1
- Attachment: Event Viewer administrative logs- Do you need more information?
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Jul 20, 2014
I have had this computer for about a year now and it recently started acting up. What happens is the audio begins to distort and than the computer freezes if I close something out. This only used to happen when a lot of stuff was running at once or a big game was player, Spore for example.
Recently it has been doing it more. Before if I skyped with youtube on while i played a game, you know big stuff, it would do this, but now if I have a paused youtube video or an ended youtube video on while I play minecraft it does the same thing. There is no error code or anything, I have to manually turn it off and on.
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Sep 15, 2014
I keep getting this error on start up (see attachment for screenshot)?
This only started to happen after I did a scan using malware anti malware bytes program. My computer keeps freezing as well since I scanned with the program as well, how do I fix that?
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Nov 6, 2013
The problem is that every now and again (30-60 minutes of use) my computer appears to freeze, EX: the screen is fixed and I cant move the cursor and nothing on the screen changes, the PC does not seem to react to keyboard input: CTRL+SHFT+ESC for example. I have noticed at least once (while playing a game) that the sound that was playing when it occurs tends to loop.
When this happens all I can do is switch the PC off from the Power Source - wait 10 seconds and replug and boot. If I try to boot without unplugging from the Power Source - the PC fails to boot asking me to put in the Windows Disk.
This issue occurs in different types of use, sometimes when I am playing 3D games, sometimes watching youtube or even reading the BBC news. No events are logged which give indication to what is happening.
SECONDLY: On some occasions when I leave my PC idle - I come back an hour later and it has rebooted itself (No BOSD Logged) to the Boot Failure Menu.
I have had one blue screen in the past 2 weeks (DPC Watchdog Violation) which seems to point to my SSD, but I cant figure out how to fix it - or if that is a secondary issue. Unfortunately as my SSD is only 64 GIG when i did get the BOSD, it didnt store it due to the space remaining on the disk (16 GB).
I have tried to attach my system event viewer (Cleared prior to this latest incident) but the uploader says its an invalid file .
Additional Notes
OS: Windows 8.1 (Installed on Release Day, Never had problems with 8.0)
GFX: Nvidia 550 TI
Disks: SSD (Crucial M4 64 GB) (OS Install), 1TB (Hard Drive storing games and files on software partitions)
8GB Memory (tried reseating)
PSU: 700 WATT
I know the issue isn't heat related as I have monitored this. I think the problem may have started a week back when I installed the latest NVIDIA Drivers - I have since uninstalled and reinstalled them, all my PC Drivers are up to date. to reduce load on GFX I have unplugged my main monitor.
I have run Malwarebytes, SuperAntiSpyware, Windows Defender (My AV), RogueKiller, TDSKiller - several times, no viruses/rootkits, the occasional ad tracking on SuperAntiSpyware probably due to internet browsing.
I have no windows updates pending.
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Feb 5, 2014
Not sure what is going on right now. My computer was fine this morning before I left for work. My wife said it was working fine this morning, and then she left it for a while and when it came back, she was getting blank screens.
When I took a look, it was blank. I did a hard shutdown and after the welcome screen, got a black screen of death. After several reboots, it finally got to the tile screen, but froze there.
So, right now, I'm operating out of safe mode where things seem more normal. Anyway, here are the logs.
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Sep 15, 2014
My system specs are the same as under my profile.
Running a single R9-290 on Win 8.1 Pro 64bit.
The PC completely hangs up when installing the new 14.9/14.7 beta drivers.
It extracts fine, checks system requirements, starts installation, reaches "Installing AMD Display Drivers" and flickers twice, and freezes up a second later.
Tried almost everything. Uninstalled previous 14.4 via control panel (they work fine btw), used Display Driver Uninstaller in safe mode, restarted and tried installing, but to no avail.
Have also tried uninstalling the MSI afterburner and other similar programs but get the same result every time.
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Sep 15, 2014
After doing a malwarebytes anti malware test, my computer freezes/crashes every now and then. I'm not sure if its just coincidence but I'm a bit worried.
When the freeze starts nothing is clickable except windows explorer, then when i click on it that freezes as well. If I have a youtube video playing the sound will continue but not the video and sometimes the sound will stop.
Also when it freezes and I press ctrl+alt+delete nothing happens. And sometime after clicking things and it not responding the stuff I clicked will open when the freeze stops.
It it someting to do with my CPU, RAM or hard drive?
I have two hard drives btw. A ssd which has my OS and some games and programs on. And an old 1Tb normal hard drive for more programs, games etc.
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Sep 4, 2013
Many people that have installed Windows 8 have had troubles with random freezing issues. Many users have not experienced any but there has been acorrding to Microsoft a small amount of users that have experience freezing problems, However this is a bigger problem and is a major bug that is within the clock and causes peoples computer's to lock up/ Freeze at random times etc. To get around this you have to disable Dynamic Tick.
This major bug in Windows 8 needs to be addressed by Microsoft and fixed for 8.1. I have tried the preview edition of 8.1 and was very hard to use as it kept freezing a lot. Will Dynamic Tick be disabled in the new 8.1 build?
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Oct 25, 2013
I've been getting partial freezes on my HP laptop after upgrading to windows 8.1
What I mean by a partial freeze is when the app or program becomes unresponsive, but the mouse moves, alt+Tab works and the start button works too. However, I cannot make selections (i.e. Inside apps or the desktop) or open new programs.
Initially the freeze would stop after a minute or two, but these 2 days the freeze had directly caused the computer to shut down.
My laptop specs are as follows: 2.4 GHz processor (AMD A4-4300M) and 6 GB RAM. I only got it last year, came pre-installed with Windows 8.
I had no problems with Windows 8, I was not running any program that required a lot of memory. All the microsoft updates have been installed, drivers updated and registry cleaned. No conflicting anti-virus programs.
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Jan 31, 2014
I have been having this issue for a week or 2 and I have tried all sorts of fixes. Hard drive tests as fine. I have done a registry edit to add ahci to power management, I have deleted the sata controller and installed generic ahci drivers nothing seems to fix this.
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Aug 5, 2013
Recently I've installed a genuine Windows 8 x64 Pro(upgraded from Windows 7 x64 Ult).
It worked fine for around 5-6 weeks, and after that I've installed several features like framenetwork, directx, and a few video games. Then the windows started freezing after around 2-3 minutes, and when I'm restarting the comp it asks for a boot CD(even that that option is disabled in the bios), and I have to totally shut it down in order to turn the comp on again.
I didn't install a motherboard driver(I've got a gigabyte ep43-ds3l and on their website they've got only windows 7 drivers) but the comp works like it's got all the drivers, the only drivers I've installed is the video card driver AMD Radeon HD4870 1GB - the latest version for windows 8. I've tried to use your guide for posting but the windows freezes too fast and it doesn't finish the process (I'm posting from my laptop), maybe I can try it from safe mode or something, I just don't know how to use safe mode on Windows 8.
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Aug 2, 2014
I've been having an issue with system hanging and freezing for minutes at a time for some unknown reason.
Here's a image of what happens:
The system will hang and wont respond to any commands while this is happening, and it does this every few hours.
I have disabled the Superfetch service but to no avail
Specs:
Mobo: MSI Z87-GD65 Gaming
PSU: OCZ ZX Series 850W 80+ GOLD
GPU: NVIDIA EVGA GeForce GTX 670 FTW
CPU: Intel Core i7 4770k
CPU Cooler: Stock i7 cooler
Case: Corsair 600T Special Edition White Graphite Series
RAM: Corsair Vengeance 16GB DDR3 1600mhz
Hard drive: 2TB Seagate Barracuda 7200RPM
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Jun 5, 2014
I have two Windows 8 installs, one on my desktop HDD, and another on my laptop's. My laptop broke, so i took the HDD and hooked it up to the extra SATA on my desktop for extra storage. For one reason or another, my desktop install decided to stop working, and I couldn't find the disk I used to upgrade from Windows 8 to 8.1 so I could refresh/restore it. I went to boot to my laptop install to use it for a while (as safe mode wouldnt work on my desktop install anyways) and that worked for a few days, but now the start screen freezes and I have to open task manager and move it to my other screen with Win+Shift+left, and end explorer.exe. Of course, since that doesnt work, I cant use the create a recovery disc utility.
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Jul 9, 2013
Three weeks ago I bought a brand new Alienware X51 gaming computer (don't blame me, it was on sale!). Just today, when I boot it up, it works fine initially, but takes an abnormally long time to start up.
After that, it freezes when I do certain things, but the mouse still moves.
What causes it to freeze (so far): Logging out (black screen with mouse)Opening the Start menu, typing something and switching to Settings mode.Opening the Start menu, typing something and clicking thatAnd other random things
When I try to open Task Manager, it simply does nothing, no matter if I launch taskmgr.exe manually, or press Ctrl+Alt+Delete and clicking Task Manager.
The system tray thing is still empty when I click the up arrow, save for an nVidia updater.
Specs: Alienware X51Some kind of i5 (never looked really)GTX 660 That's about all I know.
I have a lot of important data on there (like my 500gb media collection), and my external HDD just died, so reinstalling is not an option (also, I don't have a legitimate install disc).
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Jul 10, 2013
So I just got my computer about a month ago and I have noticed that 2 or 3 times a week it freezes up for 15-20 minutes or more, and the Disk usage is at 100% on the performance monitor. I checked the system error logs and found that the Bonjour service from apple had a critical error when it froze. I then disabled the service from running and computer ran fine for a week or so then started freezing again. I have ran disk optimizer, defrag, and virus scans with no success to fixing the problem. On the processes tab of the performance monitor it will show a few different processes using the most disk i/o. Windows Installer, Windows Module Installer Worker, System, and few others I cant remember right now.
Side note: this problem happens at any time with 0 programs up and running or 10 programs. I have 16 GB of memory so its not a memory problem. Just hope its something that can be fixed and I didnt just waste a bunch of money on a crap machine.
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Jul 23, 2012
I have 32-bit Windows 8 and it keeps freezing/ becoming unresponsive... my Comp specs are: HDD1: 125GB HDD2: 60GB HDD3: 60GB Graphics: 1024 MB DDR3 GeForce GT 520 RAM: 4GB DDR2 Processor: 3.20GHz Intel Celeron D Usual activity: Gaming/Media streaming ISP of 100 MB up and 100 MB Down...
I usually play minecraft all the time along with chatting with freinds on skype for most of my day. i mainly use it for those reasons, i really never use it for anything else. My antivirus is Avast Internet security PRO...
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May 27, 2014
So I bought a Acer Laptop (Acer Aspire E1-570G) that comes with 4GB of ram (2 months ago).
First problem I'd like to tell is that when I right-click to desktop, it loads for ~15sec untill it opens "Right-Click" menu up, and after that it loads about ~5sec, when I right click any icon, then it loads for ~5sec and when finally this right-click menu opens and I click "Open File location" then it loads for another ~10sec to open it's location. I saw that when you go to Device Manager and disable your graphics card and enable them, it would fix problems, also I tried ShellView, none of them worked.
Second problem is that after I updated my graphics drivers (NOT BETA) then after that at one time, all my 4GB will be used causing pc to freeze and I have to force restart it. Now I went and opened Task Manger and processes that "ate" my RAM were System and Service Host: Local System (Network Restricted) (8), first it's okay but after some time I was ablet to see how ram usage from normal, 1,8GB went up to 3.9GB in ~1min.
My friend has same problems and he has 8GB of ram, so me having 4GB can't be the issue.
Also I would mention that restarts are VERY slow, it loads the boot screen, then this white circle goes round and round, then I get black screen for few minutes and then it's useable. I already minimized my startup programs!
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Feb 15, 2014
Windows 8.1 Pro x64
This is a significant issue and I'm having a lot of trouble finding a solution online. According most sources I look at, it seems that people are usually unable to figure out what the problem is.
I am among those people. I've tried everything that a normal user probably can try. I've checked the Device Manager, tried it with "Allow windows to turn this device off to save power" disabled for USB ports. I've tried reinstalling Windows entirely, and from different discs. All to no avail.
At this point I'm starting to suspect either my system has incompatibility with Windows 8 (my system came with 7), but Origin (my PC manufacturer) said it should be fine. It doesn't matter which USB port I put it in, the issue is still there.
The only thing I can think of now is it might be my mouse. It's an old black Dell laser mouse. But I would like to be for sure before going out and buying a new one. This seems to be a recurring issue among Windows 8 users, so I have a feeling that it may not be the mouse as much as the OS.
It often makes the sound of hardware being disconnected/reconnected as well, but not always.
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Sep 3, 2013
Having an issue with windows 8.1 freezing when booting from shutdown?
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Jul 7, 2013
This has been happening for a while, my computer will randomly freeze up, most the time I can move my mouse around but my internet seems to cut out (cant load any pages), all applications start to not respond, and it takes around 1-3 minutes to unfreeze. I have a ASUS G46V gaming laptop.
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Mar 23, 2013
I turn on my laptop and I get my welcome screen. I type in my password to get to my start screen. But then it freezes. I can't click to access my start screen or any other tabs I have nor can I scoll from left to right. It just freezes. The only thing I can do is press ctrl-alt-del to shut down my laptop. I try again and the same thing happens. I get stuck on my start screen and can't do anything.
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Mar 16, 2014
I'm experiencing problems with freezing and hanging with Windows 8.1 on a constant basis. The problem occurs in the browser, when switching between programs and during start up and close down.
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May 8, 2014
I just updated maybe half an hour ago and now I can't use the start as its frozen as a white window icon. Doing a system restore solves it - but then I'm rolled back and continually prompted that it'll update on my next restart.
Moving the menu to the left, right AND top of the screen makes it work, but the bottom default is frozen.
[URL] .....
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Aug 6, 2014
When I right click in the downloads folder or try to open the Recycle Bin Explorer freezes and the blue circle appears unless I force quit the application. It only seems to happen in these two folders.
I downloaded Shell Extensions Manager and disabled all the applications not created by Microsoft and the problem still exists.
The one solution I did find was to create a new user and then the issue was resolved.
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Nov 13, 2013
Since I've updated to 8.1 my laptop is taking a long to boot up and when it finally does load it's slow as hell.
I'll then be playing Football Manager and when I hit the windows key to go back to my desktop it freezes. I've tried opening task manager and that freezes too, the only thing that functions properly is the metro screen.
I thinking it's a compatibility issue with a program that's causing it.
Specs:
Dell Inspiron 7250
Intel Core i7 3612QM @2.10GHz
6gb RAM
Windows 8.1 Pro
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Dec 21, 2013
I have a Dell Latitude E6400 with a 250GB HD and 4GB of RAM with a Intel Core 2 Duo CPU (p8700 @ 2.53GHz 2.54 GHz) that is running Windows 8.1 Pro for a 64-bit Operating System. I just recently moved to Brazil and generally my computer has been running fine without problems however over the past month since about the middle of November my computer has been randomly freezing... I've tried rolling back device drivers, looking at error checking and defragmenting, I tried the Windows memory error checker and nothing came up as well... I also tried removing programs that may have caused the problem around the time it started such as Google Hangouts and AVG... While after removing Hangouts I did notice that the computer ran cooler I still have the random freeze ups to where I have to force shut down the computer and do a hard reset. I have been looking in the event viewer and today I found these messages which never showed up before with any of the previous shut downs...
Log Name: Application
Source: ESENT
Date: 21-Dec-13 11:30:54 AM
Event ID: 507
Task Category: Performance
Level: Warning
Keywords: Classic
[Code]...
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Apr 1, 2013
I have had Windows 8 since it came out and a little while after I started having issues with it not waking up/randomly freezing. I reinstalled 8 and for a while I have not had any trouble but now I am having issues again.
Basically the computer randomly freezes... but not really. So certain things don't work like opening or closing applications but the cursor can still be moved. Eventually most things won't work but again the cursor is still moveable.
Then again tonight it happened when I got home from work. This is the same problem as before. My computer was left on and locked and when I returned the logon is missing but my cursor is there and moveable.
I have been trying to fix this since the last time it occurred and still cannot find why this is happening. I have the latest drivers, ran scans with Bitdefender and Malwarebytes, checked the event log but nothing shows up from the time I left to the time I got home. I've attached a picture showing the screen frozen with just the cursor and no username/password on the screen.
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Sep 15, 2014
I recently did a clean reinstall of windows because I was having random BSOD/freeze issues. Everything has been fine for the last two weeks or so but I just got another BSOD playing League, and then about half an hour later I had a spike of CPU usage that froze my comp for about 30 seconds.
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