Windows 8.1 Freezing On HP Laptop
Oct 25, 2013
I've been getting partial freezes on my HP laptop after upgrading to windows 8.1
What I mean by a partial freeze is when the app or program becomes unresponsive, but the mouse moves, alt+Tab works and the start button works too. However, I cannot make selections (i.e. Inside apps or the desktop) or open new programs.
Initially the freeze would stop after a minute or two, but these 2 days the freeze had directly caused the computer to shut down.
My laptop specs are as follows: 2.4 GHz processor (AMD A4-4300M) and 6 GB RAM. I only got it last year, came pre-installed with Windows 8.
I had no problems with Windows 8, I was not running any program that required a lot of memory. All the microsoft updates have been installed, drivers updated and registry cleaned. No conflicting anti-virus programs.
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Mar 23, 2013
I turn on my laptop and I get my welcome screen. I type in my password to get to my start screen. But then it freezes. I can't click to access my start screen or any other tabs I have nor can I scoll from left to right. It just freezes. The only thing I can do is press ctrl-alt-del to shut down my laptop. I try again and the same thing happens. I get stuck on my start screen and can't do anything.
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Jul 16, 2014
My laptop has been fine since the last episode but today it was freezing and the screen went blue and it needed to shut down. I let it do it's thing and it referenced -- kernal_data _inpage_error and since then it has been good for a few minutes but as soon as I attempt to multitask everything freezes for 3-5 mins and I can't do a thing. It is like it needs to catch up. get my laptop back in speedy order As I move over to a new tab that is taking some time to load I notice is says waiting for cache.....on the bottom... then it locked up -- just for maybe a minute.Both Google Chrome and IE give me the "Not Responding"
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8047 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 905049 MB, Free - 761854 MB; D: Total - 25599 MB, Free - 25452 MB;
Motherboard: LENOVO, INVALID
Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled
Also got an error that said my system denied write access to host files. If any hijacked domains are in this file hijack this may not be able to fix this...then it tells me to edit the file -- wasn't sure if I should yet so I did not.
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Nov 23, 2013
I was scanning my laptop running an AVG Anti-Virus scan last weekend and decided upon my stupid self that I should also download AVG PC Tune-up as well and wanted to repair my driver.
So, I did. Tried and failed.
On the start up of my laptop, the percentage ended up freezing up to 12% two times in a row (it would stay like that for 2 hours tops) and I restarted my laptop two times, only for it to keep on trying to repair my driver.
The stupidest thing that I did was I refreshed my PC, and it ended up erasing all of my precious files, including my drawings, bookmarks on Firefox and a lot of other things that are very dear to me. I had to updated Windows 8 to Windows 8.1 again, thinking that maybe I’ll be able to get my files back somehow.
But it didn’t work.
Now when I open programs that I newly installed, they don’t want to open? And now my laptop is acting very buggy and I’m worried that it might be completely damaged.
All I want is to get all of my files, programs, bookmarks, digital drawings, back. I want my laptop back to the way it used to be before I messed everything up.
My laptop is a Gateway NE56R27u (Windows 8).
Additional information: The weirdest part is that my background stayed the same, Skype pictures stayed (in a hidden file, what the heck?), my drawings managed to stay as well.
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Mar 8, 2014
I have an Asus laptop that has recently been migrated from Windows 8.0 to Windows 8.1. I had few issues with Windows 8, after I got used to how it functions. Now, it usually takes 8-10 boot tries to make it through all the freezing issues before I get a successful boot. It rarely stops at the same place in the boot cycle. I have tried to use the Windows troubleshooter, selecting the restart issues, but it did not find any issues needing to be resolved. I have updated the drivers using driverscan, and it did update 31 drivers, but did not effect any changes to the freezing/lockups. I have configured the PC to create a complete dump upon lockups, but have not restarted the PC after the change since it takes so many tries to get to a workable configuration. I am attaching the SFdebug file as an attachment to this post.
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Sep 4, 2013
Many people that have installed Windows 8 have had troubles with random freezing issues. Many users have not experienced any but there has been acorrding to Microsoft a small amount of users that have experience freezing problems, However this is a bigger problem and is a major bug that is within the clock and causes peoples computer's to lock up/ Freeze at random times etc. To get around this you have to disable Dynamic Tick.
This major bug in Windows 8 needs to be addressed by Microsoft and fixed for 8.1. I have tried the preview edition of 8.1 and was very hard to use as it kept freezing a lot. Will Dynamic Tick be disabled in the new 8.1 build?
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May 10, 2013
I have a problem with Windows 8 in that it shall Freeze up without warning. I can get a freeze 1 a day sometimes 1 every 2-3 days but i never know to when or why. I have a Acer 5750g aspire laptop 15 core 8gb ram which came with Windows 7 pre-installed. Have had no problems with Windows 7 but ever since i upgraded to Windows cp and now Windows Pro have had this freezing problem. It is so annoying that it always seems to happen when your in the middle of some work or downloading and you lose your work because i am forced to turn of my computer and reboot again!
Do any other Windows 8 users have this problem?
I have tried many things to try and stop this, My drivers are up to date but yet i can still get a freeze.I also have Tune Up Utilities 2013 Mcafee installed so i should not really get any problems.
One thing i have been told to do is goto the msconfig and disable my services under services (by also ticking hide all Microsoft Services) except for Mcafee, This is a lot better but i have had a freeze since but maybe this was because i installed a new program and it showed up under services and i had to untick this.
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Jan 31, 2014
I have been having this issue for a week or 2 and I have tried all sorts of fixes. Hard drive tests as fine. I have done a registry edit to add ahci to power management, I have deleted the sata controller and installed generic ahci drivers nothing seems to fix this.
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Aug 5, 2013
Recently I've installed a genuine Windows 8 x64 Pro(upgraded from Windows 7 x64 Ult).
It worked fine for around 5-6 weeks, and after that I've installed several features like framenetwork, directx, and a few video games. Then the windows started freezing after around 2-3 minutes, and when I'm restarting the comp it asks for a boot CD(even that that option is disabled in the bios), and I have to totally shut it down in order to turn the comp on again.
I didn't install a motherboard driver(I've got a gigabyte ep43-ds3l and on their website they've got only windows 7 drivers) but the comp works like it's got all the drivers, the only drivers I've installed is the video card driver AMD Radeon HD4870 1GB - the latest version for windows 8. I've tried to use your guide for posting but the windows freezes too fast and it doesn't finish the process (I'm posting from my laptop), maybe I can try it from safe mode or something, I just don't know how to use safe mode on Windows 8.
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Aug 2, 2014
I've been having an issue with system hanging and freezing for minutes at a time for some unknown reason.
Here's a image of what happens:
The system will hang and wont respond to any commands while this is happening, and it does this every few hours.
I have disabled the Superfetch service but to no avail
Specs:
Mobo: MSI Z87-GD65 Gaming
PSU: OCZ ZX Series 850W 80+ GOLD
GPU: NVIDIA EVGA GeForce GTX 670 FTW
CPU: Intel Core i7 4770k
CPU Cooler: Stock i7 cooler
Case: Corsair 600T Special Edition White Graphite Series
RAM: Corsair Vengeance 16GB DDR3 1600mhz
Hard drive: 2TB Seagate Barracuda 7200RPM
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Jun 5, 2014
I have two Windows 8 installs, one on my desktop HDD, and another on my laptop's. My laptop broke, so i took the HDD and hooked it up to the extra SATA on my desktop for extra storage. For one reason or another, my desktop install decided to stop working, and I couldn't find the disk I used to upgrade from Windows 8 to 8.1 so I could refresh/restore it. I went to boot to my laptop install to use it for a while (as safe mode wouldnt work on my desktop install anyways) and that worked for a few days, but now the start screen freezes and I have to open task manager and move it to my other screen with Win+Shift+left, and end explorer.exe. Of course, since that doesnt work, I cant use the create a recovery disc utility.
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Jul 9, 2013
Three weeks ago I bought a brand new Alienware X51 gaming computer (don't blame me, it was on sale!). Just today, when I boot it up, it works fine initially, but takes an abnormally long time to start up.
After that, it freezes when I do certain things, but the mouse still moves.
What causes it to freeze (so far): Logging out (black screen with mouse)Opening the Start menu, typing something and switching to Settings mode.Opening the Start menu, typing something and clicking thatAnd other random things
When I try to open Task Manager, it simply does nothing, no matter if I launch taskmgr.exe manually, or press Ctrl+Alt+Delete and clicking Task Manager.
The system tray thing is still empty when I click the up arrow, save for an nVidia updater.
Specs: Alienware X51Some kind of i5 (never looked really)GTX 660 That's about all I know.
I have a lot of important data on there (like my 500gb media collection), and my external HDD just died, so reinstalling is not an option (also, I don't have a legitimate install disc).
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Jul 10, 2013
So I just got my computer about a month ago and I have noticed that 2 or 3 times a week it freezes up for 15-20 minutes or more, and the Disk usage is at 100% on the performance monitor. I checked the system error logs and found that the Bonjour service from apple had a critical error when it froze. I then disabled the service from running and computer ran fine for a week or so then started freezing again. I have ran disk optimizer, defrag, and virus scans with no success to fixing the problem. On the processes tab of the performance monitor it will show a few different processes using the most disk i/o. Windows Installer, Windows Module Installer Worker, System, and few others I cant remember right now.
Side note: this problem happens at any time with 0 programs up and running or 10 programs. I have 16 GB of memory so its not a memory problem. Just hope its something that can be fixed and I didnt just waste a bunch of money on a crap machine.
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Jul 23, 2012
I have 32-bit Windows 8 and it keeps freezing/ becoming unresponsive... my Comp specs are: HDD1: 125GB HDD2: 60GB HDD3: 60GB Graphics: 1024 MB DDR3 GeForce GT 520 RAM: 4GB DDR2 Processor: 3.20GHz Intel Celeron D Usual activity: Gaming/Media streaming ISP of 100 MB up and 100 MB Down...
I usually play minecraft all the time along with chatting with freinds on skype for most of my day. i mainly use it for those reasons, i really never use it for anything else. My antivirus is Avast Internet security PRO...
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May 27, 2014
So I bought a Acer Laptop (Acer Aspire E1-570G) that comes with 4GB of ram (2 months ago).
First problem I'd like to tell is that when I right-click to desktop, it loads for ~15sec untill it opens "Right-Click" menu up, and after that it loads about ~5sec, when I right click any icon, then it loads for ~5sec and when finally this right-click menu opens and I click "Open File location" then it loads for another ~10sec to open it's location. I saw that when you go to Device Manager and disable your graphics card and enable them, it would fix problems, also I tried ShellView, none of them worked.
Second problem is that after I updated my graphics drivers (NOT BETA) then after that at one time, all my 4GB will be used causing pc to freeze and I have to force restart it. Now I went and opened Task Manger and processes that "ate" my RAM were System and Service Host: Local System (Network Restricted) (8), first it's okay but after some time I was ablet to see how ram usage from normal, 1,8GB went up to 3.9GB in ~1min.
My friend has same problems and he has 8GB of ram, so me having 4GB can't be the issue.
Also I would mention that restarts are VERY slow, it loads the boot screen, then this white circle goes round and round, then I get black screen for few minutes and then it's useable. I already minimized my startup programs!
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Feb 15, 2014
Windows 8.1 Pro x64
This is a significant issue and I'm having a lot of trouble finding a solution online. According most sources I look at, it seems that people are usually unable to figure out what the problem is.
I am among those people. I've tried everything that a normal user probably can try. I've checked the Device Manager, tried it with "Allow windows to turn this device off to save power" disabled for USB ports. I've tried reinstalling Windows entirely, and from different discs. All to no avail.
At this point I'm starting to suspect either my system has incompatibility with Windows 8 (my system came with 7), but Origin (my PC manufacturer) said it should be fine. It doesn't matter which USB port I put it in, the issue is still there.
The only thing I can think of now is it might be my mouse. It's an old black Dell laser mouse. But I would like to be for sure before going out and buying a new one. This seems to be a recurring issue among Windows 8 users, so I have a feeling that it may not be the mouse as much as the OS.
It often makes the sound of hardware being disconnected/reconnected as well, but not always.
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Sep 3, 2013
Having an issue with windows 8.1 freezing when booting from shutdown?
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Dec 3, 2013
Yeah I just got my new computer not long ago and there has been nothing but trouble using Skype. During video calls Skype freezes and locks up my computer making me have to hold down the power button to shut it off. This happens often. I first thought it was a video card issue and Dell sent me a replacement card. Still happens. I have to chalk it up to Skype not being very compatible with Windows 8. This issue only happens when on Skype. I saw there was a patch Windows update for Skype but I have it already installed. I have no clue how to stop this issue. This is a brand new Dell XPS 8700 with 12gb Ram.
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Jul 7, 2013
This has been happening for a while, my computer will randomly freeze up, most the time I can move my mouse around but my internet seems to cut out (cant load any pages), all applications start to not respond, and it takes around 1-3 minutes to unfreeze. I have a ASUS G46V gaming laptop.
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Mar 16, 2014
I'm experiencing problems with freezing and hanging with Windows 8.1 on a constant basis. The problem occurs in the browser, when switching between programs and during start up and close down.
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May 8, 2014
I just updated maybe half an hour ago and now I can't use the start as its frozen as a white window icon. Doing a system restore solves it - but then I'm rolled back and continually prompted that it'll update on my next restart.
Moving the menu to the left, right AND top of the screen makes it work, but the bottom default is frozen.
[URL] .....
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Aug 6, 2014
When I right click in the downloads folder or try to open the Recycle Bin Explorer freezes and the blue circle appears unless I force quit the application. It only seems to happen in these two folders.
I downloaded Shell Extensions Manager and disabled all the applications not created by Microsoft and the problem still exists.
The one solution I did find was to create a new user and then the issue was resolved.
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Nov 13, 2013
Since I've updated to 8.1 my laptop is taking a long to boot up and when it finally does load it's slow as hell.
I'll then be playing Football Manager and when I hit the windows key to go back to my desktop it freezes. I've tried opening task manager and that freezes too, the only thing that functions properly is the metro screen.
I thinking it's a compatibility issue with a program that's causing it.
Specs:
Dell Inspiron 7250
Intel Core i7 3612QM @2.10GHz
6gb RAM
Windows 8.1 Pro
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Dec 21, 2013
I have a Dell Latitude E6400 with a 250GB HD and 4GB of RAM with a Intel Core 2 Duo CPU (p8700 @ 2.53GHz 2.54 GHz) that is running Windows 8.1 Pro for a 64-bit Operating System. I just recently moved to Brazil and generally my computer has been running fine without problems however over the past month since about the middle of November my computer has been randomly freezing... I've tried rolling back device drivers, looking at error checking and defragmenting, I tried the Windows memory error checker and nothing came up as well... I also tried removing programs that may have caused the problem around the time it started such as Google Hangouts and AVG... While after removing Hangouts I did notice that the computer ran cooler I still have the random freeze ups to where I have to force shut down the computer and do a hard reset. I have been looking in the event viewer and today I found these messages which never showed up before with any of the previous shut downs...
Log Name: Application
Source: ESENT
Date: 21-Dec-13 11:30:54 AM
Event ID: 507
Task Category: Performance
Level: Warning
Keywords: Classic
[Code]...
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Apr 1, 2013
I have had Windows 8 since it came out and a little while after I started having issues with it not waking up/randomly freezing. I reinstalled 8 and for a while I have not had any trouble but now I am having issues again.
Basically the computer randomly freezes... but not really. So certain things don't work like opening or closing applications but the cursor can still be moved. Eventually most things won't work but again the cursor is still moveable.
Then again tonight it happened when I got home from work. This is the same problem as before. My computer was left on and locked and when I returned the logon is missing but my cursor is there and moveable.
I have been trying to fix this since the last time it occurred and still cannot find why this is happening. I have the latest drivers, ran scans with Bitdefender and Malwarebytes, checked the event log but nothing shows up from the time I left to the time I got home. I've attached a picture showing the screen frozen with just the cursor and no username/password on the screen.
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Sep 15, 2014
I recently did a clean reinstall of windows because I was having random BSOD/freeze issues. Everything has been fine for the last two weeks or so but I just got another BSOD playing League, and then about half an hour later I had a spike of CPU usage that froze my comp for about 30 seconds.
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Dec 21, 2013
My computer is a ASUS cm6730 desktop PC, 64 bit windows 8.1. I run it to my tv like this:
pc ---HDMI---> xbox one ---HDMI---> lg audio system ---HDMI---> tv
I have my desktop tucked away so i use a wireless keyboard and mouse to control the pc. My problem is 99% of the time while the computer is not being used (fully on but no input) it will completely freeze. The other 1% of the time it will happen while im typing or doing something.
The simple fix I have found is to unplug-replug the wireless keyboard/mouse and boom, instant fix! the problem i have is that the whole point of me having my setup is so i dont have to be right next to the desktop. i thought maybe the problem was the wireless keyboard and mouse but after buying a new one today with built in windows 8 functions, the problem hasnt changed.
One weird thing i noticed is while the computer is frozen if i press ctrl-alt-dlt nothing will happen (surprise surprise its frozen) but the second i do my "quick fix" with the wireless dongle it magically turns back on and the task manager will pop up (so the computer is still getting the keyboard inputs while frozen?)
All drivers are up to date... xbox one is not frozen (i can switch between pc-apps-games no problem, pc stays frozen)... anti virus runs clean... no major system changes sense this started happening a couple days ago. (it froze on me twice writing this message)
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Nov 14, 2013
Some websites the video stops but audio can still be heard.
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Aug 13, 2014
My computer freezes but task manager doesn't show a spike in resource usage (CPU: 8%, Memory: 38%, Hard Disk 1%, etc). I don't think it's a virus either, but I'm yet to run a scan (I have Windows Defender, which I've heard is actually good in Windows 8). Also, this install is about 2 weeks old, OEM.
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Sep 15, 2014
So I have limited experience in computers. I recently had to download some images for a class and after I did so I noticed that I could no longer right click on any icons or folders without my mouse pointer turning into an hour glass, then my screen going black and restarting.
I've done virus and mal-ware scans and everything came back in the clear. I'm running windows 8 or 8.1 also.
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Jul 15, 2014
my PC, where after a period of normal usage it slows down, losing responsiveness, starts to freeze and eventually crashes. While this happens, I can still see stuff on the screen, I can move my mouse around but nothing really responds to my input. After a minute or two, the PC just crashes (I've only got 1 BSOD so far, see attached).
I've run memtest86+, no errors. SSD toolbox says the drive is healthy. I've also reinstalled Windows 8 on my boot SSD, but the problem persists.
I'm running the following build as per TSG SysInfo:
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8175 Mb
Graphics Card: AMD Radeon HD 6800 Series, 1024 Mb
Hard Drives: C: Total - 60704 MB, Free - 18340 MB; D: Total - 1012107 MB, Free - 650354 MB; E: Total - 51301 MB, Free - 19711 MB; F: Total - 128798 MB, Free - 18633 MB;
Motherboard: Gigabyte Technology Co., Ltd., PA65-UD3-B3
Antivirus: Windows Defender, Disabled
My list of components:
Crucial M4 64GB 64GB
GeIL Black Dragon GB38GB1333C9DC
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