Skype Freezing Up And Locking Windows 8 Computer
Dec 3, 2013
Yeah I just got my new computer not long ago and there has been nothing but trouble using Skype. During video calls Skype freezes and locks up my computer making me have to hold down the power button to shut it off. This happens often. I first thought it was a video card issue and Dell sent me a replacement card. Still happens. I have to chalk it up to Skype not being very compatible with Windows 8. This issue only happens when on Skype. I saw there was a patch Windows update for Skype but I have it already installed. I have no clue how to stop this issue. This is a brand new Dell XPS 8700 with 12gb Ram.
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May 10, 2013
I have a problem with Windows 8 in that it shall Freeze up without warning. I can get a freeze 1 a day sometimes 1 every 2-3 days but i never know to when or why. I have a Acer 5750g aspire laptop 15 core 8gb ram which came with Windows 7 pre-installed. Have had no problems with Windows 7 but ever since i upgraded to Windows cp and now Windows Pro have had this freezing problem. It is so annoying that it always seems to happen when your in the middle of some work or downloading and you lose your work because i am forced to turn of my computer and reboot again!
Do any other Windows 8 users have this problem?
I have tried many things to try and stop this, My drivers are up to date but yet i can still get a freeze.I also have Tune Up Utilities 2013 Mcafee installed so i should not really get any problems.
One thing i have been told to do is goto the msconfig and disable my services under services (by also ticking hide all Microsoft Services) except for Mcafee, This is a lot better but i have had a freeze since but maybe this was because i installed a new program and it showed up under services and i had to untick this.
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Aug 13, 2014
My computer freezes but task manager doesn't show a spike in resource usage (CPU: 8%, Memory: 38%, Hard Disk 1%, etc). I don't think it's a virus either, but I'm yet to run a scan (I have Windows Defender, which I've heard is actually good in Windows 8). Also, this install is about 2 weeks old, OEM.
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Aug 6, 2014
My computer freezes randomly when I am using multiple programs. For example Photoshop and Chrome. Fortunately it doesn't happen all the time. But is it is still very annonying. I think the problem is driver related but I'm not sure. It has never happend when playing games.
Symptons: Freeze/Lockup. Cannot control the mouse. The only thing I can do when it happens is to hold the power button.
Information:
- Computer: Alienware 17 Laptop
- OS: Windows 8.1
- Attachment: Event Viewer administrative logs- Do you need more information?
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Jul 20, 2014
I have had this computer for about a year now and it recently started acting up. What happens is the audio begins to distort and than the computer freezes if I close something out. This only used to happen when a lot of stuff was running at once or a big game was player, Spore for example.
Recently it has been doing it more. Before if I skyped with youtube on while i played a game, you know big stuff, it would do this, but now if I have a paused youtube video or an ended youtube video on while I play minecraft it does the same thing. There is no error code or anything, I have to manually turn it off and on.
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Sep 15, 2014
I keep getting this error on start up (see attachment for screenshot)?
This only started to happen after I did a scan using malware anti malware bytes program. My computer keeps freezing as well since I scanned with the program as well, how do I fix that?
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Nov 6, 2013
The problem is that every now and again (30-60 minutes of use) my computer appears to freeze, EX: the screen is fixed and I cant move the cursor and nothing on the screen changes, the PC does not seem to react to keyboard input: CTRL+SHFT+ESC for example. I have noticed at least once (while playing a game) that the sound that was playing when it occurs tends to loop.
When this happens all I can do is switch the PC off from the Power Source - wait 10 seconds and replug and boot. If I try to boot without unplugging from the Power Source - the PC fails to boot asking me to put in the Windows Disk.
This issue occurs in different types of use, sometimes when I am playing 3D games, sometimes watching youtube or even reading the BBC news. No events are logged which give indication to what is happening.
SECONDLY: On some occasions when I leave my PC idle - I come back an hour later and it has rebooted itself (No BOSD Logged) to the Boot Failure Menu.
I have had one blue screen in the past 2 weeks (DPC Watchdog Violation) which seems to point to my SSD, but I cant figure out how to fix it - or if that is a secondary issue. Unfortunately as my SSD is only 64 GIG when i did get the BOSD, it didnt store it due to the space remaining on the disk (16 GB).
I have tried to attach my system event viewer (Cleared prior to this latest incident) but the uploader says its an invalid file .
Additional Notes
OS: Windows 8.1 (Installed on Release Day, Never had problems with 8.0)
GFX: Nvidia 550 TI
Disks: SSD (Crucial M4 64 GB) (OS Install), 1TB (Hard Drive storing games and files on software partitions)
8GB Memory (tried reseating)
PSU: 700 WATT
I know the issue isn't heat related as I have monitored this. I think the problem may have started a week back when I installed the latest NVIDIA Drivers - I have since uninstalled and reinstalled them, all my PC Drivers are up to date. to reduce load on GFX I have unplugged my main monitor.
I have run Malwarebytes, SuperAntiSpyware, Windows Defender (My AV), RogueKiller, TDSKiller - several times, no viruses/rootkits, the occasional ad tracking on SuperAntiSpyware probably due to internet browsing.
I have no windows updates pending.
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Feb 5, 2014
Not sure what is going on right now. My computer was fine this morning before I left for work. My wife said it was working fine this morning, and then she left it for a while and when it came back, she was getting blank screens.
When I took a look, it was blank. I did a hard shutdown and after the welcome screen, got a black screen of death. After several reboots, it finally got to the tile screen, but froze there.
So, right now, I'm operating out of safe mode where things seem more normal. Anyway, here are the logs.
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Sep 15, 2014
My system specs are the same as under my profile.
Running a single R9-290 on Win 8.1 Pro 64bit.
The PC completely hangs up when installing the new 14.9/14.7 beta drivers.
It extracts fine, checks system requirements, starts installation, reaches "Installing AMD Display Drivers" and flickers twice, and freezes up a second later.
Tried almost everything. Uninstalled previous 14.4 via control panel (they work fine btw), used Display Driver Uninstaller in safe mode, restarted and tried installing, but to no avail.
Have also tried uninstalling the MSI afterburner and other similar programs but get the same result every time.
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Sep 15, 2014
After doing a malwarebytes anti malware test, my computer freezes/crashes every now and then. I'm not sure if its just coincidence but I'm a bit worried.
When the freeze starts nothing is clickable except windows explorer, then when i click on it that freezes as well. If I have a youtube video playing the sound will continue but not the video and sometimes the sound will stop.
Also when it freezes and I press ctrl+alt+delete nothing happens. And sometime after clicking things and it not responding the stuff I clicked will open when the freeze stops.
It it someting to do with my CPU, RAM or hard drive?
I have two hard drives btw. A ssd which has my OS and some games and programs on. And an old 1Tb normal hard drive for more programs, games etc.
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Jul 12, 2014
i get no audio in any games, Youtube, Twitch, etc. I get audio on skype but thats it. I checked my device manager and it says all audio devices are working properly. I checked for driver updates and found none. I have a Dell XPS 8700.
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Oct 29, 2012
I have got a pc that my whole family use and I've just completed a fresh Windows 8 Pro installation.
I have created 2
accounts:-
I know that Metro UI cannot be disabled and I don't mind keeping it, but surely if I want to be able to lock the kids account, so that they don't accidently mess up, I should be able to at least stop them from modifying app shortcuts and lockdown the Metro Start menu?
I currently have loads of apps, such as Admin tools, WinRAR etc.
If I setup the Metro UI to the apps I want, how do I stop them from removing/adding apps or modifying the menu?
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Sep 15, 2014
I am a big music collector, and have never had any issues with my PC and audio. I am using Windows 8.1 and for months things have worked great. My chosen audio is ALWAYS MP3 320kbps as I find it much more flexible than FLAC, and can barely notice the difference in quality so it works well for me.
Normally when I download FLAC files, I run them through a program called Goldwave (an app I have used for years) and convert them to MP3 320, I tell Goldwave to delete the FLAC files once conversion is complete.
I noticed recently that the FLAC files are not being deleted, problem with Goldwave I thought, but on further inspection, I cannot delete FLAC files within Windows Explorer!!
It says I need permission to delete them, even though I am Windows 8.1 administrator. When I right click a FLAC file, the delete and rename part has a UAC shield next to the text. Strange thing is, if I leave the FLAC file along for about 5 minutes, the shields vanish, and I am able to delete, why is this happening?
I previously messed around with UAC settings, but nothing has worked, when the shields display in the right click menu, I try an app called Unlocker, and even this wont delete them. This is ONLY happening with FLAC files, what's gripping onto these files? How I find out? And stop it.
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Oct 16, 2012
A lot of the time i like to just put on a youtube playlist and just lay in bed and watch it. Idk if this only happens with the youtube app that i am using or if its with jsut being inactive for anything. Is there a way i can prevent windows 8 from auto locking?. I have already disabled the lock screen, but it will still lock and jump to the login screen. I have turned screensaver off. And messed with the advanced power options. Nothing seems to work.
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Sep 15, 2014
I am running Win 8.1 Enterprise, recently repair refreshed. When I am cleaning up my desktop and internal files, I frequently (+80% of the time) cannot move a file or folder from one directory to another without getting and error message saying that it cannot be moved because it is open in another program.
Of that 80% of the time, 99% is because Windows Explorer is using it. Seems like, of course it is being accessed by Windows explorer since I am using that utility of Windows to move the file. Duh!?! But this happens even with filesfolders that have not been accessed for months. It is so frequent that I just go ahead and check and unblock every filefolder I want to move with a program called 'Lock Hunter' before I try to move the file(s).
This is the same for renaming filesfolders and any directory type action. This seems crazy. I would think Win Explorer is there to move things around instead of preventing it all the time. I don't recall Win 7 ever doing this. It all seems to have started with Windows 8.
how to stop Windows from doing this?
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May 17, 2013
Windows 8. When the monitor turns off on my laptop, it locks the computer and when i wake it i have to enter the password again, i wish to disable this option not to be have to enter password every time i wake the laptop.
I searched a solution and the closest thing i saw is "require a password when waking the computer" the problem is if i disable this option there is no password even when waking from hibernation/sleep.
I wish to keep password protection when returning from hibernation/sleep but not when the monitor just turns off. Is it possible?
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Jun 28, 2013
I've been using FF without problems for years.
Yesterday, suddenly, whenever I execute Firefox, it locks for about 10-15 seconds.
(get a "not responding" prompt in file manager)
It all started yesterday when Firefox 22 was installed, (well, AROUND that time) and now it locks each time I start it.
It releases itself after about 15 seconds.
I've tried uninstalling it, reinstalling it, removing all plugins, and I'm just about going insane.
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Jun 24, 2014
Basically the taskbar just freezes, however when you click on the buttons they still work, it spreads until the whole interface no longer works, things like windows media center and games lock up and forced to reboot. Nothing using up the cpu in task manager etc and I can't see anything in event viewer (although not 100% sure where i'd look)
It happens completely randomly, cant seem to replicate it and im doing different things each times it happens!
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Feb 8, 2013
I downloaded skype from the windows appstore and I cant log in to a skype account unless I accept that the skype account will be synced with the windows live account.
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Jan 7, 2014
I am able to Skype For Desktop on Windows 8.1. Turns out it is not just me.
For starters it takes Skype several minutes to send and recvive messages as well as the CPU usage varying from 35%-60%(Average is 45-50%) it is also constantly using more than 0.3MB/s disk usage. But now and again Skype will tell me I have revived a messaged when in fact the message it said I revived was sent in Late December. Also it says some people are not on my contact list/ offline when infarct they are on my contact list and are online.
I have tried Skype on other machines and it works just fine.
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Mar 18, 2014
Recently I bought a new hybrid laptop with windows 8. But unfortunately its not working properly at all. now I am facing problem with the Skype and my microphone settings are not correct.
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Sep 3, 2013
given that the Messenger app worked with Facebook and Live Messenger (now Skype)...
how to add my Facebook account into the 8.1 RTM Skype app?
Windows 8.1 RTM ships with Skype, so I assume that Skype is already fully functional.
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Aug 19, 2012
Skype Metro was first leaked yesterday. See below for the guide on 'how to':
Requirements:
You would need the following things
Skype Metro package which can be downloaded from here: Metro style Skype Preview for Windows 8 — WINHAX
An active internet connection not just for Skype usage but, for its installation also.
Microsoft Account for installation.
Now, when you have fulfilled the above requirements, follow the instructions below to install Skype Metro
Instructions:
First of all, extract the zipped files of the package.
Now, open the folder named as ‘Skype Metro’.
Here right click the ‘Add-AppDevPackage’ and select ‘Run with PowerShell’.
Your ‘PowerShell’ window would open. Wait for the commands to load.
After you have the commands, you would be asked; ‘Are you sure you want to execute the policy’, simply type in ‘Y’ and press ‘Enter’.
Next, after few more on-screen processes, ‘PowerShell’ will ask for the ‘Administrative Privileges’. Press ‘Enter’.
Tip: If, you are asked for the permission by UAC, simply give the permission by pressing ‘Yes’.
Now, your ‘PowerShell’ would open in Administrative mode.
Next, a pop-up window would open. Here read the license agreement and press ‘I Agree’.
In the next window, you would be asked to sign-in with your ‘Microsoft Account’.
After signing in, you would be showed a message that you have a developer license. Simply press ‘Close’.
You would be taken back to the ‘PowerShell’.
You would be asked again to continue. Type in ‘Y’ and press ‘Enter’.
Then, you would be showed that the developer license was successfully acquired and then, the installation of the package would start.
Wait for the installation to complete.
After installation, you would be showed that ‘Your package was successfully installed’. Press ‘Enter’ to continue.
Your ‘PowerShell’ window would close and your Skype is ready to use.
Go to ‘Start Screen’ and look for the Skype tile at the end of the list.
Enjoy using Skype Metro for Windows 8.Click to expand...
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Feb 21, 2014
I'm building a system for cryptocoin mining, and am having a little problem with getting Windows 8.1 (home, not pro) to run the 3rd card (GPU) My equipment is:
Gigabyte 990 FXA UD3 MOBO
AMD Vishera CPU
2x4 gig Corsair Ram
3x Sapphire r9 280x Video cards
1000w Corsair PSU
Scandisk SSD
All parts are brand new.
Here is the problem... everything boots just fine and runs with 2 of the GPU's installed. I have the latest AMD 13.12 drivers, and the AMD APP SKD installed. When I add the 3rd GPU though, windows will auto detect it as a Radeon 7900 with the caution sign, AND/OR a r9 200 series card, also with the caution sign, most times BOTH. Then it randomly freezes the system. A couple of times I got it to run long enough just by luck I guess, to install the 13.12 drivers on the 3rd GPU, but then in a few minuites the system would freeze again.
2 GPU's run just fine, the problem only shows up when the 3rd card is installed, and it happens on any of the 4 16x slots, or both 1x slots on the MOBO. It doesn't matter if the GPU's are directly on the MOBO, or on 1x16 risers. There are plenty of folks running this set up with up to 6 GPU's, so I know it can be done, but I must be missing something somewhere in the windows set up.
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Sep 15, 2014
Skype on 8.1. When I look in the task manager->start up its not listed.
However, I then get messages and calls - so it must be running
Of course, with the tile version there are no settings that I can find to turn the darn thing off and it doesn't appear in the system tray.
How can I take control over skype so that it launches when I want it to?
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Aug 4, 2013
I just upgraded our computer to Windows 8, but it crashes during a Skype session. I installed the Windows 8 desktop version of Skype, not the app version. I need the small window on top of the screen, and this is only possible with the desktop version, not with the Windows 8 app version!!
I already reinstalled Skype, but the problem persists.
I attached the SF file for analysis.
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Jan 29, 2014
I purchased a new laptop with Windows 8 OS pre-installed and SKYPE application pre-installed as well.
This new way of Skype behavior is very annoying. How I may return into classical use of Skype, as it was in Windows XP and Windows 7, where I had a Skype shortcut on my desktop and clicking the Shortcut opens the Skype application directly in the desktop.
When Skype in Windows 8 opens in a new lay out feature is very uncomfortable and unfamiliar. how to get back to the previous classical way of behavior for Skype.
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Oct 24, 2013
I just recently purchased a Skype number and I have a few emails telling me that I have a new voice message and I should sign into Skype to listen to them.
So I signed into the metro style Skype app on windows 8.1 but could not find voice messages. I tried on the surface rt app but no option for voice messages. I tried logging into the Skype website and again could not find my messages.
So how does one listen to their voice messages in Skype?
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Jun 27, 2013
ok basically, if you look at the pic im providing, you can see how skype is grouping multiple windows in the taskbar consistantly and its the only program thats having this issue
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Mar 4, 2014
I would like to be able to close Skype while still logged onto Win 8. If I click on logout I get a message that says I am logged in with my microsoft account and can't log out.
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Oct 23, 2013
Platform: skype, desktop program, not the Windows 8 metro app
Ok Skype for some reason seems to think its december 8th of all things, we've confirmed the computer's date/time settings are correct...
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