After Doing Malwarebytes Anti Malware Test - Computer Freezing / Crashing?

Sep 15, 2014

After doing a malwarebytes anti malware test, my computer freezes/crashes every now and then. I'm not sure if its just coincidence but I'm a bit worried.

When the freeze starts nothing is clickable except windows explorer, then when i click on it that freezes as well. If I have a youtube video playing the sound will continue but not the video and sometimes the sound will stop.

Also when it freezes and I press ctrl+alt+delete nothing happens. And sometime after clicking things and it not responding the stuff I clicked will open when the freeze stops.

It it someting to do with my CPU, RAM or hard drive?

I have two hard drives btw. A ssd which has my OS and some games and programs on. And an old 1Tb normal hard drive for more programs, games etc.

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PC Slowing Down / Freezing And Crashing?

Jul 15, 2014

my PC, where after a period of normal usage it slows down, losing responsiveness, starts to freeze and eventually crashes. While this happens, I can still see stuff on the screen, I can move my mouse around but nothing really responds to my input. After a minute or two, the PC just crashes (I've only got 1 BSOD so far, see attached).

I've run memtest86+, no errors. SSD toolbox says the drive is healthy. I've also reinstalled Windows 8 on my boot SSD, but the problem persists.

I'm running the following build as per TSG SysInfo:

System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8175 Mb
Graphics Card: AMD Radeon HD 6800 Series, 1024 Mb
Hard Drives: C: Total - 60704 MB, Free - 18340 MB; D: Total - 1012107 MB, Free - 650354 MB; E: Total - 51301 MB, Free - 19711 MB; F: Total - 128798 MB, Free - 18633 MB;
Motherboard: Gigabyte Technology Co., Ltd., PA65-UD3-B3
Antivirus: Windows Defender, Disabled

My list of components:

Crucial M4 64GB 64GB
GeIL Black Dragon GB38GB1333C9DC

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He is running MSE and Windows Firewall, and he scans with Malwarebytes and SuperAntiSpyware daily. I checked and MSE and the Firewall are shown as running normally.

This all started a month ago when he moved to a new home, prior to that his computer was as clean as mine.

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Do any other Windows 8 users have this problem?

I have tried many things to try and stop this, My drivers are up to date but yet i can still get a freeze.I also have Tune Up Utilities 2013 Mcafee installed so i should not really get any problems.

One thing i have been told to do is goto the msconfig and disable my services under services (by also ticking hide all Microsoft Services) except for Mcafee, This is a lot better but i have had a freeze since but maybe this was because i installed a new program and it showed up under services and i had to untick this.

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Symptons: Freeze/Lockup. Cannot control the mouse. The only thing I can do when it happens is to hold the power button.

Information:

- Computer: Alienware 17 Laptop

- OS: Windows 8.1

- Attachment: Event Viewer administrative logs- Do you need more information?

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Recently it has been doing it more. Before if I skyped with youtube on while i played a game, you know big stuff, it would do this, but now if I have a paused youtube video or an ended youtube video on while I play minecraft it does the same thing. There is no error code or anything, I have to manually turn it off and on.

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Sep 15, 2014

I keep getting this error on start up (see attachment for screenshot)?

This only started to happen after I did a scan using malware anti malware bytes program. My computer keeps freezing as well since I scanned with the program as well, how do I fix that?

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Nov 6, 2013

The problem is that every now and again (30-60 minutes of use) my computer appears to freeze, EX: the screen is fixed and I cant move the cursor and nothing on the screen changes, the PC does not seem to react to keyboard input: CTRL+SHFT+ESC for example. I have noticed at least once (while playing a game) that the sound that was playing when it occurs tends to loop.

When this happens all I can do is switch the PC off from the Power Source - wait 10 seconds and replug and boot. If I try to boot without unplugging from the Power Source - the PC fails to boot asking me to put in the Windows Disk.

This issue occurs in different types of use, sometimes when I am playing 3D games, sometimes watching youtube or even reading the BBC news. No events are logged which give indication to what is happening.

SECONDLY: On some occasions when I leave my PC idle - I come back an hour later and it has rebooted itself (No BOSD Logged) to the Boot Failure Menu.

I have had one blue screen in the past 2 weeks (DPC Watchdog Violation) which seems to point to my SSD, but I cant figure out how to fix it - or if that is a secondary issue. Unfortunately as my SSD is only 64 GIG when i did get the BOSD, it didnt store it due to the space remaining on the disk (16 GB).

I have tried to attach my system event viewer (Cleared prior to this latest incident) but the uploader says its an invalid file .

Additional Notes
OS: Windows 8.1 (Installed on Release Day, Never had problems with 8.0)
GFX: Nvidia 550 TI
Disks: SSD (Crucial M4 64 GB) (OS Install), 1TB (Hard Drive storing games and files on software partitions)
8GB Memory (tried reseating)
PSU: 700 WATT

I know the issue isn't heat related as I have monitored this. I think the problem may have started a week back when I installed the latest NVIDIA Drivers - I have since uninstalled and reinstalled them, all my PC Drivers are up to date. to reduce load on GFX I have unplugged my main monitor.

I have run Malwarebytes, SuperAntiSpyware, Windows Defender (My AV), RogueKiller, TDSKiller - several times, no viruses/rootkits, the occasional ad tracking on SuperAntiSpyware probably due to internet browsing.

I have no windows updates pending.

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There was a weird error message in task scheduler as well, which I have posted in the screenshots below.

I have also attached the logs and a dump from blue screen view.

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Specs:
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