Security :: Windows 8.1 Dell Laptop - Malware / Cannot Turn On Firewall
Sep 15, 2014
I just bought a windows 8.1 Dell laptop and I am having horrible issues with Malware. I have installed a malware removal tool that I pretty much run daily because the issue keeps coming back. I cannot turn on my firewall because it is being controlled by McAfee and I have to purchase it to turn it on, same issue exists with Windows Defender, it has been disabled which really seems ridiculous to me. Basically my browsers are being hijacked to use a different search engine and it opens extra tabs on every load which makes browsing slow.
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Dec 2, 2012
I can't turn on the Windows Firewall.
I looked online and this seems to be a common Windows 8 problem but I didn't find any good answers.
I'm not ready to run refresh yet.
Windows Defender is up and running and I'm using Malwarebytes and SuperAntiSpyware every day.
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Aug 27, 2014
Noticed today that I got messages in my action centre saying that my firewall and virus protections isnt turned on. When i follow the link to turn them on i get directed to system 32 files? Not done this before and i havent got any extra virus protectors on my laptop. only thing i have done to the computer recently was upgrade to windows 8.1 and install the updates.
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Aug 10, 2013
Windows Defender won't update its anti malware definitions... as of now they are a few days old. Manually pressing the "update" button won't do a thing. Also, when trying to update from the cmd prompt, I am told that no update is needed since everything is up-to-date.
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Jun 26, 2014
I am trying to turn back on my Window's Defender and turn off my Norton 360.
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Apr 8, 2013
now that windows 8 no longer has safemode or the old F8 menu how do you remove a stubborn virus or malware that after booting attepts to lockout the user and prevent other programs running. back in older versions you could boot into safemode or boot from a bootdisk and cleanup, so now whats the procedure ?
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Dec 6, 2012
Yesterday i got error 0x80074D0A while installing metro apps from the window store.. and i found the solution , it must on window firewall , and i want to turn on but cant...
Here the screenshot : [URL] ....
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Feb 28, 2014
It happened when i downloaded nhancer from cent.com the malware came with it and after using malware bytes and hitman pro to clean the pc still i get the ads i don't know what to do next.
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Jun 3, 2014
I am looking for site where one can get a log file created and analyzed in the attempt to remove malware.
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May 29, 2014
I have an 8GB SD card. I scanned it with ESET SS and Malwarebytes and removed all the detected infections. Still when I remove it and plug it again the scanners detect the malware again! I can neither format nor scan the drive for errors.
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Jan 10, 2014
I have win 8.1 and use windows defender and have been using the windows firewall but i never get any promps for outbound stuff so was looking for a better firewall to use what is a good one to use with the built in windows defender Someone told me comodo firewall was a good one.
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Sep 7, 2013
Firewall settings. I have a clue about firewall "rules" and basically have to be directed. The only time I really messed with any firewall settings was YEARS ago when I was running the Look-n-Stop firewall and looking for safest, yet workable settings. I passed all firewall tests I put it thru but I had no connectivity issues at all, it was perfect. Windows 8 firewall.
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Mar 10, 2014
I'm running windows 8.1 on my asus x550 laptop,the issue is windows firewall can't be turned off, and when it is on it blocks everything including the browsers and also kaspersky antivirus 2014.
I use tiny wall instead of the default firewall,the problem is when I turn off the windows firewall, it switches off ,but comes back on automatically in about 2 mins and blocks all internet access again.So I decided to manually disable the service from, local services that doesn't work either,it says if I do that even tiny firewall will go off.
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Sep 15, 2014
My firewall doesn't start anymore. The problem started after removing the damn iStartSurf (virus or whatever threat that is). I used adwcleaner_3.310.exe ( What is adwcleaner_3.310.exe ? | System Explorer ) that is the one that, I suppose, really removed the problem and then Malwarebytes Anti-Malware just in case. This last didn't find anything as I was expecting. (these steps are part of a guide for removing iStartSurf)
After rebooting, because adwcleaner finished its task, installing the anti-malware, while scanning with the latter I saw (not sure it wasn't already there since the log in) the control center complaining about the firewall off. I thought because of the scanning. At the end of the scan I couldn't turn the firewall on anyway.
I have followed a lot of guides and used different "fixing tools"... but nothing.
My Configuration:
windows 8.1
Avira antivir
standard windows firewall
removed malwarebytes
removed adwcleaner
Error reported:
- If I try to start the firewall from servises.msc it give me the error code 13
- If I try to open the advanced settings of the firewall from the control panel I get the error code 0x6D9
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Oct 19, 2013
disabling Windows 8 firewall through registry.
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Aug 20, 2014
I had to uninstall McAfee control over Windows 8.1 firewall, because the Apple Mobile Device Support program kept rolling back !!
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Sep 15, 2014
Whether or not it is possible to turn the Windows Firewall completely off, so that it does not turn itself on, whenever I join a new public network?
I have tried the following command in the command prompt: "netsh advfirewall set allprofiles state off", which should do the trick, but doesn't. It was run in administrator mode, so that's not the problem.
The reason that I need this done is, that I play as a DJ using Rekordbox connected to the mixer, through an ethernet cable. Now, for some reason my computer identifies this as a public network, every time I connect the 2 devices and then turns on the Windows Firewall (which blocks the computer and mixer from communicating, which is BAD!).
Every time it activates itself, I have to go into the control panel and turn it back off, which is sort of tedious...
I do have my own antivirus and firewall software installed, so I need the Windows part completely off.
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Sep 15, 2014
Following a recent Windows Update, Windows Firewall on my Windows 8 system was disabled. Upon attempting to start the firewall through the services.msc dialog, I receive an error code 1068, informing that the dependency service or group failed to start. After doing some googling to attempt to resolve the issue I found the dependency service, the Base Filtering Engine (BFE) was not active. When attempting to start the BFE service, I am stopped with an error 5, indicating that access is denied.
I am unable to figure out why access to the BFE service should be denied, since this account is the only account on the computer and has administrator privileges. Because of these issues with the firewall, I am unable to access the internet and am creating this thread through a separate laptop computer.
In a potentially related issue, Windows is not "activated", though I had activated it approximately a year earlier. Because of this, I am unable to access my Microsoft Office programs. I believe that I am unable to activate windows due to a lack of internet connectivity caused by the above firewall issue.
My next step is to take the computer into a nearby service depot and pay the requisite charges.
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May 25, 2013
My windows defender firewall has switched off and won't switch on I have avg on my laptop and neither is that it won't allow me on the internet.
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Oct 24, 2013
My incoming connections is set to "block all connections to apps that are not on the list of allowed apps" why isn't there an entry for Mozilla Firefox on that list, it isn't blocked.
Also, I installed a VST plugin (software music synthesizer) and the first thing it did was check for updates (it phoned home), why wasn't that automatically blocked until I explicitly added a firewall exception? I don't get it.
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Feb 23, 2014
I was at friend's house last night, and every time I'm there with my laptop and we all want to watch some videos, or listen to music to his xbox, it' won't work, unless I right right click on the file/s and click on "play To".
But when I'm at home the videos and music play to my xbox with out a hitch. Now this didn't start until I decided to try and change something firewall related. My problem is, I don't remember what I changed with these settings.
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Jan 24, 2014
New laptop running Windows 8. Can't export files to external drives, dropbox, anywhere off the computer unless I disable the firewall. What to do?
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May 28, 2013
it happens from yesterday, the problem is when I playing games on my Dell inspiron N4050 and then the main power where the charger pluged in is turn off (it is the most problem in my country that there is heavy short fall of power), the laptop is remain ON just for 2 or 3 seconds and then its suddenly OFF. its not happening before, why is that,? why is the laptop didn't get power from the battery.?
.
when not playing games. and the main power (electricity) is gone, then this problem is not occurred.
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Mar 14, 2013
I'm only running Windows Defender plus Windows Firewall Control on my Win 8 Pro x64. Are these enough for my security? Anyny security setup that won't slow down my system?
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Mar 1, 2014
I have recently built a PC myself and had no issues whatsoever, until the other day when an Action Centre notification popped up. For some reason, Spyware and Virus protection have both turned off automatically and when I am prompted to turn them back on, I get an error saying "Action Centre can't turn on Windows Defender. Please try again later."
I have tried the services.msc method and tried to activate WinDefend that way, but encounter another error "Windows could not start the WinDefend service on Local Computer. Error 2: The system cannot find the file specified."
I have looked up this issue with no resolution yet - as most of the solutions are for people that have installed third party Protection Programs like AVG, Norton etc.
I haven't installed any programs like that, and have also checked in the Control Panel to make sure one didn't install itself automatically with an install of another program.
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Jan 13, 2014
cannot turn on windows defender. just get message box saying turned off.
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Nov 1, 2012
I'm using Win 8 Pro and I went to check my Windows Defender via 'all apps'
When I click on it I just get the following message...........
"Windows Defender has been turned off and it isn't monitoring your computer"
I've tried a few things but seem to come up with the same message whichever way I try to start Defender. obviously I'm a bit worried that my machine might be unprotected.
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Jun 6, 2013
I just got my Toshiba laptop Tuesday and I'm having a hard time turning Windows Defender on. I saw the tutorial, but I'm almost totally blind and I use the Jaws screen reader, so I can only use the keyboard and not the mouse.
I pressed the windows key, which used to bring up the search box, but now does something weird, and started typing defender, which brought up the Windows Defender app. When I pressed enter, a dialog box, or what sounded like a dialog box, popped up and said Windows Defender has been turned off, but there's no option to enable it, just a message that says to go to action center but doesn't do anything and a close button. I tried to go to Action Center, but it was really confusing. I found something that let me turn it on, but it still says it's off when I go to check it.
Not sure if the Norton the laptop came with is balking me and not letting me use Defender or what. I tried to uninstall the truckload of programs from Norton using add or remove programs, but I assume it opened Norton to do the uninstall because I heard Norton internet security dialog, but that was all it said. I'm not sure if it was uninstalling or what, as Norton doesn't work at all with Jaws. I called Toshiba because I was having a few more problems that they were able to fix, but when I asked about Defender, they transferred me to their paid tech support people who wanted to charge me an arm and a leg to do remote access, when all I wanted were instructions on how to do it myself. Is there any way to turn Defender on without having to mess with Norton or do I need to get someone to uninstall it for me?
Also, is Defender an actual antivirus program or just something to be used along with an antivirus? Security Essentials was recommended to me by an expert in adaptive technology for the blind because it was the most accessible antivirus program there was, but when I attempted to download it I found out you have to use Defender now with Win 8. What confuses me is that the Toshiba tech support worker said Defender wasn't an antivirus program. Can I use that or do I need to go the next best route and get Avast, which I hear is sort of accessible?
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Mar 5, 2013
I just uninstalled the trial version of Norton and I am unable to turn on Windows Defender. I have seen this problem repeatedly in the forum, but I'm still not sure how to get it corrected. Windows 8.
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Jul 10, 2014
It tells me that I need to turn on my ivrus scanner.
I click the button to activate it and nothing happens. Here is a video of this issue:
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Oct 26, 2013
when i installed win 8.1 i was having the secure boot issue it since resolved, but i notest that it did nto encrypt my drive like it suppose to and it doesn't even show up in PC Info for encryption so how do i turn this on? I have a Alienware X51 revision 1 with Bios version A12.
Win 8.1 pro with media center is what i have
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