Removing Malware From Windows 8 PC?

Jun 27, 2014

What do I use to remove malware from my Windows 8 PC. ?

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Security :: Windows Defender Not Updating Malware Definitions

Aug 10, 2013

Windows Defender won't update its anti malware definitions... as of now they are a few days old. Manually pressing the "update" button won't do a thing. Also, when trying to update from the cmd prompt, I am told that no update is needed since everything is up-to-date.

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Security :: Windows 8 No Longer Has Safe Mode - How To Remove Malware

Apr 8, 2013

now that windows 8 no longer has safemode or the old F8 menu how do you remove a stubborn virus or malware that after booting attepts to lockout the user and prevent other programs running. back in older versions you could boot into safemode or boot from a bootdisk and cleanup, so now whats the procedure ?

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Security :: Windows 8.1 Dell Laptop - Malware / Cannot Turn On Firewall

Sep 15, 2014

I just bought a windows 8.1 Dell laptop and I am having horrible issues with Malware. I have installed a malware removal tool that I pretty much run daily because the issue keeps coming back. I cannot turn on my firewall because it is being controlled by McAfee and I have to purchase it to turn it on, same issue exists with Windows Defender, it has been disabled which really seems ridiculous to me. Basically my browsers are being hijacked to use a different search engine and it opens extra tabs on every load which makes browsing slow.

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4 Drives / Partitions - Possible Malware?

Dec 25, 2013

In CMD I did I found 4 Diskdrives, and I'm only aware I have 'C' and 'D' on my computer, is this possible malware?

Screenshot by Lightshot

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Computer Keep Picking Up Malware

Feb 27, 2014

I posted about my friends computer that kept blue screening. I finally got that fixed and the computer is running good, but he keeps picking up malware.

Today while I was talking on the phone he had the Java Update thing pop up 4 times. Every time he runs Malwarebytes he finds PUPs and removes them but the phony popups etc keep happening.

He is running MSE and Windows Firewall, and he scans with Malwarebytes and SuperAntiSpyware daily. I checked and MSE and the Firewall are shown as running normally.

This all started a month ago when he moved to a new home, prior to that his computer was as clean as mine.

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Security :: Malware That Opens Ads In Browser

Feb 28, 2014

It happened when i downloaded nhancer from cent.com the malware came with it and after using malware bytes and hitman pro to clean the pc still i get the ads i don't know what to do next.

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Security :: How To Get A Log File Created And Remove Malware

Jun 3, 2014

I am looking for site where one can get a log file created and analyzed in the attempt to remove malware.

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Security :: Malware In SD Card Just Keep Coming Back

May 29, 2014

I have an 8GB SD card. I scanned it with ESET SS and Malwarebytes and removed all the detected infections. Still when I remove it and plug it again the scanners detect the malware again! I can neither format nor scan the drive for errors.

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After Doing Malwarebytes Anti Malware Test - Computer Freezing / Crashing?

Sep 15, 2014

After doing a malwarebytes anti malware test, my computer freezes/crashes every now and then. I'm not sure if its just coincidence but I'm a bit worried.

When the freeze starts nothing is clickable except windows explorer, then when i click on it that freezes as well. If I have a youtube video playing the sound will continue but not the video and sometimes the sound will stop.

Also when it freezes and I press ctrl+alt+delete nothing happens. And sometime after clicking things and it not responding the stuff I clicked will open when the freeze stops.

It it someting to do with my CPU, RAM or hard drive?

I have two hard drives btw. A ssd which has my OS and some games and programs on. And an old 1Tb normal hard drive for more programs, games etc.

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Very Slow And Couldn't Connect To System Notification Center After Malware Removal

Jul 17, 2014

My father accidentally fell for the "your media player needs to be updated" and downloaded a ton of malware.

I used this guide: [URL]

And now it is running EXTREMELY slow and it can't load any Windows services on the computer. Any time I try to open a program it just stops responding.

Also while I was doing the malware removal "Safe mode with networking" was working fine. Now in the same "Safe mode with networking" the network isn't working. No internet available.

I am getting an error message "Failed to connect to system event notification center"

All the malware still isn't gone from Chrome but I need to fix this problem first.

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Removing Virtual Disks On Windows 8 Machine

Jun 11, 2014

All of a sudden I have 4 Removable Drives on my windows 8 machine. I've tried removing these, but they return as soon as I restart.

I went into computer/disk management, right clicked each and uninstalled the driver, but no way. So I went to Device Manager and first disabled and then uninstalled each one of them, but still they exist immediately on restarting the system. They react to "eject" on right-click by stating

The disk drives as seen in Device Manager are:

Generic - Compact Flash USB Device
Generic - MS/MS-Pro USB Device
Generic - SD/MMC USB Device
Generic - SM/xD-Picture USB Device

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Removing / Adding Folder From Windows Browser Library

Aug 11, 2014

I was not able to find the results I needed via Google keywords, I have all my personal files (music, videos, photos, documents) on a separate hard drive so the library folders are directed to the HDD. I was keeping my music specifically on another disc and have now moved the collection onto my files disc so you see the "D:" folder which is the missing music drive directory and I do not know how to delete it.

I need to add a Music folder into the library but do not know how...or change the name of the "D:" folder to "Music" and point it to my the files HDD.

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Setup Installation :: Installed Windows 8.1 - Removing Old OS Partition

Jun 30, 2014

My roommate did a thorough wipe of his c drive, then installed 7 then 8.1.1. for some reason he cannot boot in to the win 7 partition. after building up and getting 8.1.1 setup just the way he wants it he doesn't care about the 7 partition any more. i know i can go in delete the 7 partition, stretch 8.1.1 to fill the entire drive, but what i'm not sure of is if the boot info is on 7 or 8.1.1. i do know that once 8.1.1 is the only os i can go into msconfig and delete the win 7 entry. note since both partitions were created using partition wizard there is not 100mb reserved partition, so the boot information is either on 7 or 8.1.1. i also have a copy of Acronis True Image 2014 Premium.

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Windows 8 Apps Screen Too Crowded - Removing Entries?

Aug 13, 2012

After using Win 8 for about a month ,there's one thing that really annoy me. When i install a program from the desktop screen and then go to the metro/modern screen, i end up with all kind of icons. For example i have the program icon then there are the ones for read me, release notes ,website and others. For one program i had eight icons. I know that we can have the same things on the desktop screen but at least there, they are easy to delete.

I find that to remove those entries on the apps screen i have to go to the program folder and delete them and then go to the apps screen to delete them. If we end-up with lots of icons on the apps screen we better get ready for scrolling the screen a lot to find the program we want. Also, when we click the program icon it bring us to the desktop screen. So, i think that for the apps screen there should be only the program icon there and nothing else.

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Setup Installation :: Removing Old Windows 7 In 2nd Drive (dual Boot)

Jun 28, 2014

Windows 8, 64-bit.

Used to run Win 7 on our main drive, and used a second one for storage (mainly games), however something happened, making us unable to boot. So we decided to upgrade to Windows 8, which we put on our secondary drive, and that's now the main one (boots from here, is Disk 0). When I turn on the PC, it asks me whether to run on Windows 7 or 8 (8 is the default). C: contains Windows 8, D: Contains Win 7.

MAIN PROBLEM: Since we're going to use the old main drive as storage (the one with Windows 7), I wanted to format it, but it won't let me because, I suppose, of the System files still on it (System, Active). Picture of Disk Management below. How do I format it?

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UEFI / Secureboot Preventing Linux Bootup - Will Windows 8.1 Work After Removing It

Apr 30, 2014

Okay now I have an issue with windows, namely secureboot and UEFI. HP Pavilion laptop that came preinstalled with windows 8.1 but didnt like it and wanted a dual boot.

So I gave him Ubuntu 13.10 as it has UEFI support and everything was fine until we updated to Ubuntu 14.04. Sadly it did not load windows via grub and windows would fail to boot.

However after repairing the windows boot manager I knew I had to reinstall linux which would normally be fine but now windows and windows alone now boots, no grub, no nothing.

I heard recently of this story: [URL] ....

However I checked everything and windows seems to be the cause of my woes. As does UEFI. Now we would like to keep windows on this machine however I am thinking of removing the /efi partition

Will windows 8 still work if I do this?

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Removing (NA) From Startup?

Feb 7, 2014

I've just finished reinstalling Windows 8 on my computer, and I've noticed this "Na" thing has popped up as a startup item. There's no information on it, and all I can do is disable it. I'd really like to know if there is a way to remove it or what it is. It was not present after Windows 8 finished installing, and only appeared after finishing the long update cycle.

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Removing Things From ISO?

Apr 25, 2014

I want to pretty much make a Windows 8 install like Windows 7 in as many ways as I can i.e no metro, no pop ups asking me what I want as my default program etc just want to install something and not be told by windows I have something new installed etc.

How can I do this?

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Mixing MBR And Removing Linux GRUB Without DVD

Mar 25, 2013

I recently installed windows 8 using the "windlows 8 upgrade assistant", install went fine. got into windows 8, but it never replaced my MBR, which currently holds an installation of a linux bootloader known as "grub".

All guides point to having an installation dvd. to boot repair, then repair the mbr with a command in command line

I need another solution, since ive installed using the upgrade assistant, i dont have a dvd.

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Removing Video - One Item Keeps Popping Up?

Sep 28, 2013

Have a new Lenovo Laptop and have cleaned up most of the bloat but one item keeps popping up. A video of the highlights of the laptop keeps playing after each period of 30 or 40 secs of inactivity. I move the cursor and the video disappears till the next period of inactivity. I've looked everywhere I could think of, libraries,task manager, both drives etc etc... It is well hidden or disguised.

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Not Removing USB 3.0 External Hard Drive

Nov 4, 2013

I have two USB 3.0 ports on the front of my Dell XPS 8500 Dell desktop. Once again I have caused the USB 3.0 eXtensible Host Controller to stop working because I did not disconnect the external hard drive before shutting down, it seems. It reminds me of leaving in a floppy drive but at least the computer would not boot in that circumstance. Now, there is no warning whatsoever. Dell technical support's answer is to refresh or reset the machine.

Any way that would be less time-consuming than having to reinstall all of my applications.

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Wild Tangent Not Removing From All Apps

Apr 25, 2013

Just got a new HP that came preloaded with HP Games and Wild Tangent. I've uninstalled through them the control panel, navigated to and deleted the program files, and even used the "take ownership" hack to delete them from the hidden 'windowsapps' folder. Even deleted registry entries. A search reveals nothing. But they are still there in the "all apps" list. The labels "all kids games, all enthusiast games, etc." are there, along with probably 10 or so games. I want these GONE.

When I right click and select "open in location" or the like it takes me to a folder with a chess piece, spade, and puzzle piece as an icon (no clue what this is). It lists them all there, but I can't open or right click or do anything in that folder. I'm sure if I get those deleted my problem will be resolved, but no clue how to do that.

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Accounts :: Removing Another User Password?

Oct 30, 2013

I have a Win 8x64 system, Build 9200. There are two accounts: Administrator (me) and Joe. Joe is a standard user. I want to remove Joe's password, but that option does not exist in Control Panel. The policy to require the entry of a logon password is disabled. Various other methods, like net user from Safe Mode all fail.

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Removing The Test Mode Watermark?

Oct 7, 2014

My friend is a coder and he said he has to have the Test Mode on to test some stuff but that he's annoyed by the watermark ...

All good so far, we ran the utility caled My WCP Watermark Editor and removed it successfully. But, later on he changed his display language from English to native and the watermark was back (in the native language). We tried using the My WCP Watermark Editor again but it gave an error every time, no matter what we tried.

It was basically like that; install the REG change to be able to take ownership of files (Take Ownership of a File, Folder, Drive, or Registry Key in Windows 8).

Then copy the shell32.dll.mui from the %WINDIR%System32En-US (or in the native language in my friend's case) and open it with the Resource Hacker (Resource Hacker).

Find a certain string and delete the entry that can be seen in the watermark. Then copy the basebrd.dll.mui from the %WINDIR%BrandingBasebrden-US folder and edit it with the Resource Hacker, find certain string and remove it.

Then overwrite the files with the changed ones (that's why the "take ownership" REG change was needed). After that we uninstalled the REG and rebooted.

After that I run mcbuilder.exe and after a couple of seconds it just closed the CMD screen.

The watermarks are gone - what I'd like to ask is:

Did I do right by running mcbuilder after the reboot or should I do it before?

Is this safe? Is it likely that it could cause any system unstability or whatsoever in the future? Or are we perfectly fine?

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Maintenance :: Win 8 Systray - Removing Programs / Icons?

Mar 5, 2014

I have an issue where I downloaded some programs, and "uninstalled programs" the program so they are not on my computer, but their icons still show up as being there, is there a way to fully remove them without going into regedit.exe to do this?

Added picture ....

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Debugging :: BSOD When Removing And Adding Any USB Device

Jun 22, 2014

I've been having a problem lately with my drivers i think, whenever i remove or add a USB device my computer crashes with the BSOD and says "KERNEL_SECURITY_CHECK_FAILURE". I've tried some of the common fixes around the forums but they don't seems to work. I have my dump files here using the SF diagnostics program.

[URL] .....

I have yet to try the driver verifier but it seems risky.

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Setup Installation :: Removing Windows 7 After Upgrade To Windows 8?

Aug 31, 2013

I have recently upgraded to Window 8 and now I ahve both Window 7 & 8 installed in my system.

I can keep both however due to limited hard disk space I want completely remove Window 7.

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Hardware Drivers :: Removing Bluetooth Device Failed?

May 13, 2014

I have got a problem with bluetooth device. I tried removing my bluetooth device but it failed to remove. It is displayed as "removing device" on the screen as shown in the picture. Now I cannot add the device again. I don't find the device when I search by clicking on "add a device" as shown in the picture. When I try to add from my mobile device it fails to add by showing a message as shown in the next picture.

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Removing GPS Location From Photo - File Access Denied?

May 4, 2013

When you right click on a photo and go to Properties -> Details , there is a link at the bottom called Remove Properties and Personal Information that will remove the camera EXIF data, GPS location and other metadata.

I took a photo on my iPad and emailed that picture to my Windows 8 laptop. The photo contains personal information including my GPS location that I want to remove. When I try to remove it I get an error message saying File Access Denied....You need permission to perform this action. I'm the only user on this laptop...I'm the Administrator. I have Full Control over this file in permissions. I even added the Take Ownership thing to the right click menu and tried that, but it still wouldn't allow me to remove the personal information from the photo.

It works on photos taken with my other digital cameras, just not with photos taken with my iPad.

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Removing Drivers From Update Device Driver Screen

Jun 21, 2014

I would like to delete obsolete drivers from the "update device driver" screen in the device manager. More specifically form the "I want to choose from a list of device drivers on my computer" screen. How to do this?

Attached a printscreen :

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