Windows 8.1 On Dell Latitude E6400 Randomly Freezing?
Dec 21, 2013
I have a Dell Latitude E6400 with a 250GB HD and 4GB of RAM with a Intel Core 2 Duo CPU (p8700 @ 2.53GHz 2.54 GHz) that is running Windows 8.1 Pro for a 64-bit Operating System. I just recently moved to Brazil and generally my computer has been running fine without problems however over the past month since about the middle of November my computer has been randomly freezing... I've tried rolling back device drivers, looking at error checking and defragmenting, I tried the Windows memory error checker and nothing came up as well... I also tried removing programs that may have caused the problem around the time it started such as Google Hangouts and AVG... While after removing Hangouts I did notice that the computer ran cooler I still have the random freeze ups to where I have to force shut down the computer and do a hard reset. I have been looking in the event viewer and today I found these messages which never showed up before with any of the previous shut downs...
Log Name: Application
Source: ESENT
Date: 21-Dec-13 11:30:54 AM
Event ID: 507
Task Category: Performance
Level: Warning
Keywords: Classic
[Code]...
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Sep 4, 2013
Many people that have installed Windows 8 have had troubles with random freezing issues. Many users have not experienced any but there has been acorrding to Microsoft a small amount of users that have experience freezing problems, However this is a bigger problem and is a major bug that is within the clock and causes peoples computer's to lock up/ Freeze at random times etc. To get around this you have to disable Dynamic Tick.
This major bug in Windows 8 needs to be addressed by Microsoft and fixed for 8.1. I have tried the preview edition of 8.1 and was very hard to use as it kept freezing a lot. Will Dynamic Tick be disabled in the new 8.1 build?
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Sep 15, 2013
I downloaded Windows 8.1 from MSDN. When I tried to run the setup from Windows, it said the OEM key is not supported with Windows 8.1. I surely can use a retail key from the MSDN account but that is my office account, and I should be able to use the key that I paid for anyways.
For example, on the desktop PC, when I edited the ISO file to bypass setup from asking for the key, I could simply activate using my original Windows 8 key after the installation was completed. I don't want to see anything weird happen to my existing recovery functionality and stuff so i was thinking about updating Windows to 8.1 instead of clean install.
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Dec 1, 2012
I will install W8 enterprise on my dell latitude e6220. I got a dvd with the 32 bit enterprise iso and a txt file with the key. The txt file with the key says "works for pro and enterprise".
However, when I boot the dvd, it wont boot.. It only give me the blue w8 screen, but it wont go longer. A pop up says i need the 64 bit iso..
Can I download the 64 bit w8 enterprise iso from mdl and use my key..?? I suppose its an master key because the the company use the same key on hundred of w8 computers..
Next question: Is the language packs avabile in WU in enterprise?
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Jan 18, 2013
Where is the Windows 8 Product Key location on a Latitude 10 Tablet? I looked in the shipped documentation, the back of the machine and under the battery and did not see it. Is the Win8 product key published anywhere on my system?
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Oct 31, 2013
I have a Dell E5530 using windows 8.1 Been using laptop for 5+ months. For the first time today, I clicked the Camera panel and received msg
"Connect a Camera".
Ran Dell PC diagnostics, no errors were found. I do not have a Imaging Device folder (that stores the Webcam) in Device Manager. Installed Dell Webcam Central, but when launched, I get msg "Please plug in a supported device" I am not able to run this application either.
Do I need to load any Webcam drivers for win 8?
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Nov 7, 2013
I am trying to Initialize TPM on windows 8.1 and it is saying..
"Your TPM is currently running in Legacy mode. If you'd like to use TPM application for this version of Windows, Please contact your administrator."
Now I have clear TPM once. Disable and enable it in BIOS still no change. I am using UEFI bios and secure boot is enabled. How can I enable TPM coz I need to encrypt my hard drive without TPM it is a very hard thing to do.
My laptop is Latitude E6530.
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Aug 19, 2013
My Dell Latitude D830 won't reboot in any manner - windows fail to start. It starts on well, shows the Dell logo, loads the files on prompt and gets stuck on one of the files with 'Please wait...'
The problem it is the only Dell machine around and I lost my recovery key. I have useful files therein that I would like to recover and backup but it would not get even to the C: prompt by any option. How can can I create a recovery disk from the web or I must get another Dell machine? This is acutely an emergency for any asap response will go along way for me.
How can I create the recovery without a dell machine?
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Jul 29, 2014
I've had my laptop for about 2 months now and I keep having this random freezing problem where the laptop won't function at all, but the last sound will loop (a milisecond loop so it sounds like a scream... if there is no sound nothing will loop). i've been going into the event viewer and have been noticing some errors, mistakes, warning, etc.
Windows Store failed to sync machine licenses. Result code 0x80070490
The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this
reduced performance state for 71 seconds since the last report.
processor0,1,2,3 all have these errors
Audit events have been dropped by the transport. 0
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
When I bought it new, it hanged up once before I downloaded any real software, so i updated my drivers and such and it started becoming less intermittent, so then I updated my bios (came from asus) and it stopped for a while - however within the past 7 days i had 4 restarts because of this (3 in one day).
I have read other posts - none of them can really apply because I don't have those drivers or those anti-virus software installed Windows 8.1 ...
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Dec 10, 2012
I have a Dell Latitude D630 and Windows 8. The generic Windows sound driver made the sound for the laptop run, but not with the docking station. I installed the Sigmatel drivers for Windows Vista 32bit. They also worked for me on Windows 7. First, they didn't wanna install, but then I made a BIOS update from Revision A03 to A18 and it solved the problem. Now again I have sound for the laptop, but when connected to the docking station the following happens:
When I set the normal speakers as output: Sound starts to play through the speakers connected to the docking station, but aborts quickly (for example the Windows sound when changing the volume).
When I set the SPDIF out as output: No sound at all!
The Sigmatel website obviously doesn't provide drivers since it's not existant anymore. The audio business was sold to IDT, but the IDT Website sucks: Detailed descriptions of all sound cards, but no drivers at all!
There was an IDT modded drivers section on laptopvideo2go.com before, but unfortunately the project is dead. I can't even find the uploaded files anymore. Anyway, one doesn't know if it works for Win 8 at all.
Audio device:
STAC9205
Device-ID:
HDAUDIOFUNC_01&VEN_8384&DEV_76A0&SUBSYS_102801F9&REV_10024&C38AAC3&0&0001
I tried the following drivers from the Dell website already which according to Windows 8 work, but give me the described sound problem:
- 2Y0VM
- R153997
- R171788
- R171789
- R218148
how I can get this to work? Any other IDT drivers available?
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Oct 22, 2013
I have an old Dell Latitude 100l laptop, with XP installed. I use it for University work. Now I've was able to download from Uni a copy of Windows 8.1, as an ISO image onto a DVD disc.
When i try and boot to the disc, it says "loading files"........and after a while i just get a black screen.
Is this because I cannot load Windows 8.1 onto my Dell laptop?
[URL] .... This is the spec of my laptop.
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Apr 3, 2013
When I upgraded from Win 7 to Win 8 the SD Card Reader on my Dell Latitude E5430 stopped working. It does not even appear in Windows Explorer. I installed all drivers on the Dell site.
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Jan 31, 2013
I've just upgraded from Windows XP to Windows 8 on a Dell Latitude D820, which went fine. But, after installing a new driver for the video card (Quadro NVS 120M), the Start Screen is not working anymore. As soon the mouse touches a tile, they all disappear and I'm left with only the background image.
I can go to the desktop by hitting Win+D and if I hit the Win key after some minutes the tiles are there again only to disappear as soon the mouse pointer touches them.
I've also discovered that I lose my right click capability until i log out/log back in.
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Nov 8, 2013
All of a sudden my Windows 8.1 Dell Latitude 10 tablet cannot access most all of the Win32 applications. I go to access an item in windows explorer or say device manager and get a message system could not access or may not have permission. Most programs seem to be working, but a lot of services are not such as WiFi, sound, network etc. since I cannot access win32 applications I can not get into services.
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Aug 17, 2014
I failed several times at installing Windows 8.1 Pro 64 bit on my Latitude E6510 (from July 2010). Windows 7 Pro 32 bit was pre-installed when I bought the laptop. As I recently upgraded the RAM from 3 to 8 GB, I would like to use a 64 bit system now.I tried to boot from the installation DVD and the windows flag appears. After several seconds, a message on a blue background pops up: "Your PC ran into a problem. We are collecting some information and then we will restart it for you." That is the message, as fas as I can remember. It is only shown for one second and then the laptop reboots automatically. I have got no chance to get into an installation menu. I already tried a BIOS update from A03 to the most recent version A16 with no success. Boot mode is set to legacy at the moment, I also tried UEFI temporarily, with no change...
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Jul 24, 2013
I've got this Dell tablet and it's touch screen has gone kaput. It works sometimes, it doesn't most of the times. It has gotten worse in the last few days. It only used to do that when resuming from Standby previously.
There is nothing I can do about it from my end. I have contacts Dell support and it seems they will take it back for repairs.
In the meantime, my recovery partition seems to be not working either. I first wanted to factory reset it to see if it is a software issue. (Easier to RMA as well) Dell has their own recovery software called Dell Backup and Recovery and it doesn't work. It would reboot back to Windows 8's recovery environment (F8) and wait there. I have used Recovery once and maybe it screwed up everything. I don't know.
I tried Windows Refresh and Recovery features and they don't work either. Refresh asks me to insert the media .
Recovery tells me that i cannot find a recovery image in my drive.
I have used Refresh many times when the touch screen problem originally appeared, and then it didn't ask for the install media. Seems that it was using the recovery image that was originally in the drive.
Now the recovery image is either missing or inaccessible by any sort of recovery. I tried creating a Recovery media using the Dell Backup and Recovery software and it also stops saying that an error has occurred. How informative.
This is the current state of Disk Management screen. Why are there so many partitions? The right click menu only pops up for C: partition. It's empty for other partitions.
BTW, I have Windows 8.1 Preview installed as well. I have used Refresh few times after that as well. I don't think it has anything to do with the issue. But it would be great if I can reset it back to factory image before sending for RMA.
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Oct 25, 2013
Is there a known issue for Dell Latitude 10 not being able to connect successfully to a Netgear PTV3000? I tested it after the Windows 8.1 update but the WPS PIN entry is the farthest that I could get. It won't show up at all in the Windows 8.1 devices or Project/Display option. My android phone can connect to the PTV3000 flawlessly.
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Nov 13, 2013
Since I've updated to 8.1 my laptop is taking a long to boot up and when it finally does load it's slow as hell.
I'll then be playing Football Manager and when I hit the windows key to go back to my desktop it freezes. I've tried opening task manager and that freezes too, the only thing that functions properly is the metro screen.
I thinking it's a compatibility issue with a program that's causing it.
Specs:
Dell Inspiron 7250
Intel Core i7 3612QM @2.10GHz
6gb RAM
Windows 8.1 Pro
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Apr 25, 2013
my dell Inspiron running Windows 8 keeps freezing at the same spot every time I use it now for the past day, and has to be manual powered off, before that I had no problems. Its an old dell, about 5 y/o but have had no problems before this. When I start it up, it can sometimes freeze out of nowhere on the desktop, and if I start it up, and go to shut it down, it will freeze on the shut down. It also ALWAYS freezes when I try to load itunes, but chrome is fine.
I have done an error check on the hard drive in my computer and it said no errors. One thing I have noticed, is when I start the computer, in task manager, the Disk activity is always at 99/100% and when I load itunes, the CPU goes to 100% consistently. But I have all things on start up disabled apart from skydrive.
Few bits of info on computer: Only running defender as antivirus 4gb Ram
Have tried to do a system refresh/restore but the computer freezes everytime while its in progress
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May 11, 2013
TouchPad keeps freezing up on my Dell Inspirion N411Z while using Windows 8-64 bit. I have to close the lid and open it back up to unfreeze it.
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Feb 14, 2014
I have had a Dell Inspiron 3520 laptop for about a year. Last month I finally caved and updated to Windows 8.1. Starting two days ago, my laptop has been randomly restarting/dying. I don't know what to do about it. Today it started doing it multiple times.
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May 10, 2013
I have a brand new Dell M6700 laptop with Windows 8, which seems to have an extremely annoying bug or feature. While working I usually have many windows open in desktop mode, such as Visual Studio, Outlook, remote desktop etc. Every now and then some of the windows decides to stay on top of the window stack. This could be a nice feature in some cases, but usually it is just bloody annoying, as e.g. when creating new email the new mail window may be buried under Outlook itself, which has for some reason decided to stay on top.
This staying-on-top behavior has occurred with multiple software including windows explorer, remote desktop, outlook and visual studio. So far I have not been able to figure out how to reproduce this, it seems to happen randomly. Usually the software has to be restarted to resume normal behavior, but at least once the window has resumed normal behavior without restarting.
Is this is a normal feature in Windows 8? Is there some weird keystroke or gesture which I happen to activate without knowing it? Could it be some third party software, which might be already installed on brand new Dell laptops? I know there are some software to force windows to stay on top, but I have not installed such.
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May 10, 2013
I have a problem with Windows 8 in that it shall Freeze up without warning. I can get a freeze 1 a day sometimes 1 every 2-3 days but i never know to when or why. I have a Acer 5750g aspire laptop 15 core 8gb ram which came with Windows 7 pre-installed. Have had no problems with Windows 7 but ever since i upgraded to Windows cp and now Windows Pro have had this freezing problem. It is so annoying that it always seems to happen when your in the middle of some work or downloading and you lose your work because i am forced to turn of my computer and reboot again!
Do any other Windows 8 users have this problem?
I have tried many things to try and stop this, My drivers are up to date but yet i can still get a freeze.I also have Tune Up Utilities 2013 Mcafee installed so i should not really get any problems.
One thing i have been told to do is goto the msconfig and disable my services under services (by also ticking hide all Microsoft Services) except for Mcafee, This is a lot better but i have had a freeze since but maybe this was because i installed a new program and it showed up under services and i had to untick this.
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Oct 25, 2013
I've been getting partial freezes on my HP laptop after upgrading to windows 8.1
What I mean by a partial freeze is when the app or program becomes unresponsive, but the mouse moves, alt+Tab works and the start button works too. However, I cannot make selections (i.e. Inside apps or the desktop) or open new programs.
Initially the freeze would stop after a minute or two, but these 2 days the freeze had directly caused the computer to shut down.
My laptop specs are as follows: 2.4 GHz processor (AMD A4-4300M) and 6 GB RAM. I only got it last year, came pre-installed with Windows 8.
I had no problems with Windows 8, I was not running any program that required a lot of memory. All the microsoft updates have been installed, drivers updated and registry cleaned. No conflicting anti-virus programs.
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Jan 31, 2014
I have been having this issue for a week or 2 and I have tried all sorts of fixes. Hard drive tests as fine. I have done a registry edit to add ahci to power management, I have deleted the sata controller and installed generic ahci drivers nothing seems to fix this.
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Aug 5, 2013
Recently I've installed a genuine Windows 8 x64 Pro(upgraded from Windows 7 x64 Ult).
It worked fine for around 5-6 weeks, and after that I've installed several features like framenetwork, directx, and a few video games. Then the windows started freezing after around 2-3 minutes, and when I'm restarting the comp it asks for a boot CD(even that that option is disabled in the bios), and I have to totally shut it down in order to turn the comp on again.
I didn't install a motherboard driver(I've got a gigabyte ep43-ds3l and on their website they've got only windows 7 drivers) but the comp works like it's got all the drivers, the only drivers I've installed is the video card driver AMD Radeon HD4870 1GB - the latest version for windows 8. I've tried to use your guide for posting but the windows freezes too fast and it doesn't finish the process (I'm posting from my laptop), maybe I can try it from safe mode or something, I just don't know how to use safe mode on Windows 8.
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Aug 2, 2014
I've been having an issue with system hanging and freezing for minutes at a time for some unknown reason.
Here's a image of what happens:
The system will hang and wont respond to any commands while this is happening, and it does this every few hours.
I have disabled the Superfetch service but to no avail
Specs:
Mobo: MSI Z87-GD65 Gaming
PSU: OCZ ZX Series 850W 80+ GOLD
GPU: NVIDIA EVGA GeForce GTX 670 FTW
CPU: Intel Core i7 4770k
CPU Cooler: Stock i7 cooler
Case: Corsair 600T Special Edition White Graphite Series
RAM: Corsair Vengeance 16GB DDR3 1600mhz
Hard drive: 2TB Seagate Barracuda 7200RPM
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Jun 5, 2014
I have two Windows 8 installs, one on my desktop HDD, and another on my laptop's. My laptop broke, so i took the HDD and hooked it up to the extra SATA on my desktop for extra storage. For one reason or another, my desktop install decided to stop working, and I couldn't find the disk I used to upgrade from Windows 8 to 8.1 so I could refresh/restore it. I went to boot to my laptop install to use it for a while (as safe mode wouldnt work on my desktop install anyways) and that worked for a few days, but now the start screen freezes and I have to open task manager and move it to my other screen with Win+Shift+left, and end explorer.exe. Of course, since that doesnt work, I cant use the create a recovery disc utility.
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Jul 9, 2013
Three weeks ago I bought a brand new Alienware X51 gaming computer (don't blame me, it was on sale!). Just today, when I boot it up, it works fine initially, but takes an abnormally long time to start up.
After that, it freezes when I do certain things, but the mouse still moves.
What causes it to freeze (so far): Logging out (black screen with mouse)Opening the Start menu, typing something and switching to Settings mode.Opening the Start menu, typing something and clicking thatAnd other random things
When I try to open Task Manager, it simply does nothing, no matter if I launch taskmgr.exe manually, or press Ctrl+Alt+Delete and clicking Task Manager.
The system tray thing is still empty when I click the up arrow, save for an nVidia updater.
Specs: Alienware X51Some kind of i5 (never looked really)GTX 660 That's about all I know.
I have a lot of important data on there (like my 500gb media collection), and my external HDD just died, so reinstalling is not an option (also, I don't have a legitimate install disc).
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Jul 10, 2013
So I just got my computer about a month ago and I have noticed that 2 or 3 times a week it freezes up for 15-20 minutes or more, and the Disk usage is at 100% on the performance monitor. I checked the system error logs and found that the Bonjour service from apple had a critical error when it froze. I then disabled the service from running and computer ran fine for a week or so then started freezing again. I have ran disk optimizer, defrag, and virus scans with no success to fixing the problem. On the processes tab of the performance monitor it will show a few different processes using the most disk i/o. Windows Installer, Windows Module Installer Worker, System, and few others I cant remember right now.
Side note: this problem happens at any time with 0 programs up and running or 10 programs. I have 16 GB of memory so its not a memory problem. Just hope its something that can be fixed and I didnt just waste a bunch of money on a crap machine.
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Jul 23, 2012
I have 32-bit Windows 8 and it keeps freezing/ becoming unresponsive... my Comp specs are: HDD1: 125GB HDD2: 60GB HDD3: 60GB Graphics: 1024 MB DDR3 GeForce GT 520 RAM: 4GB DDR2 Processor: 3.20GHz Intel Celeron D Usual activity: Gaming/Media streaming ISP of 100 MB up and 100 MB Down...
I usually play minecraft all the time along with chatting with freinds on skype for most of my day. i mainly use it for those reasons, i really never use it for anything else. My antivirus is Avast Internet security PRO...
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