Dell :: Latitude D830 Won't Reboot - Windows Fail To Start
Aug 19, 2013
My Dell Latitude D830 won't reboot in any manner - windows fail to start. It starts on well, shows the Dell logo, loads the files on prompt and gets stuck on one of the files with 'Please wait...'
The problem it is the only Dell machine around and I lost my recovery key. I have useful files therein that I would like to recover and backup but it would not get even to the C: prompt by any option. How can can I create a recovery disk from the web or I must get another Dell machine? This is acutely an emergency for any asap response will go along way for me.
How can I create the recovery without a dell machine?
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Sep 15, 2013
I downloaded Windows 8.1 from MSDN. When I tried to run the setup from Windows, it said the OEM key is not supported with Windows 8.1. I surely can use a retail key from the MSDN account but that is my office account, and I should be able to use the key that I paid for anyways.
For example, on the desktop PC, when I edited the ISO file to bypass setup from asking for the key, I could simply activate using my original Windows 8 key after the installation was completed. I don't want to see anything weird happen to my existing recovery functionality and stuff so i was thinking about updating Windows to 8.1 instead of clean install.
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Dec 21, 2013
I have a Dell Latitude E6400 with a 250GB HD and 4GB of RAM with a Intel Core 2 Duo CPU (p8700 @ 2.53GHz 2.54 GHz) that is running Windows 8.1 Pro for a 64-bit Operating System. I just recently moved to Brazil and generally my computer has been running fine without problems however over the past month since about the middle of November my computer has been randomly freezing... I've tried rolling back device drivers, looking at error checking and defragmenting, I tried the Windows memory error checker and nothing came up as well... I also tried removing programs that may have caused the problem around the time it started such as Google Hangouts and AVG... While after removing Hangouts I did notice that the computer ran cooler I still have the random freeze ups to where I have to force shut down the computer and do a hard reset. I have been looking in the event viewer and today I found these messages which never showed up before with any of the previous shut downs...
Log Name: Application
Source: ESENT
Date: 21-Dec-13 11:30:54 AM
Event ID: 507
Task Category: Performance
Level: Warning
Keywords: Classic
[Code]...
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Dec 1, 2012
I will install W8 enterprise on my dell latitude e6220. I got a dvd with the 32 bit enterprise iso and a txt file with the key. The txt file with the key says "works for pro and enterprise".
However, when I boot the dvd, it wont boot.. It only give me the blue w8 screen, but it wont go longer. A pop up says i need the 64 bit iso..
Can I download the 64 bit w8 enterprise iso from mdl and use my key..?? I suppose its an master key because the the company use the same key on hundred of w8 computers..
Next question: Is the language packs avabile in WU in enterprise?
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Jan 18, 2013
Where is the Windows 8 Product Key location on a Latitude 10 Tablet? I looked in the shipped documentation, the back of the machine and under the battery and did not see it. Is the Win8 product key published anywhere on my system?
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Oct 31, 2013
I have a Dell E5530 using windows 8.1 Been using laptop for 5+ months. For the first time today, I clicked the Camera panel and received msg
"Connect a Camera".
Ran Dell PC diagnostics, no errors were found. I do not have a Imaging Device folder (that stores the Webcam) in Device Manager. Installed Dell Webcam Central, but when launched, I get msg "Please plug in a supported device" I am not able to run this application either.
Do I need to load any Webcam drivers for win 8?
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Nov 7, 2013
I am trying to Initialize TPM on windows 8.1 and it is saying..
"Your TPM is currently running in Legacy mode. If you'd like to use TPM application for this version of Windows, Please contact your administrator."
Now I have clear TPM once. Disable and enable it in BIOS still no change. I am using UEFI bios and secure boot is enabled. How can I enable TPM coz I need to encrypt my hard drive without TPM it is a very hard thing to do.
My laptop is Latitude E6530.
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Dec 10, 2012
I have a Dell Latitude D630 and Windows 8. The generic Windows sound driver made the sound for the laptop run, but not with the docking station. I installed the Sigmatel drivers for Windows Vista 32bit. They also worked for me on Windows 7. First, they didn't wanna install, but then I made a BIOS update from Revision A03 to A18 and it solved the problem. Now again I have sound for the laptop, but when connected to the docking station the following happens:
When I set the normal speakers as output: Sound starts to play through the speakers connected to the docking station, but aborts quickly (for example the Windows sound when changing the volume).
When I set the SPDIF out as output: No sound at all!
The Sigmatel website obviously doesn't provide drivers since it's not existant anymore. The audio business was sold to IDT, but the IDT Website sucks: Detailed descriptions of all sound cards, but no drivers at all!
There was an IDT modded drivers section on laptopvideo2go.com before, but unfortunately the project is dead. I can't even find the uploaded files anymore. Anyway, one doesn't know if it works for Win 8 at all.
Audio device:
STAC9205
Device-ID:
HDAUDIOFUNC_01&VEN_8384&DEV_76A0&SUBSYS_102801F9&REV_10024&C38AAC3&0&0001
I tried the following drivers from the Dell website already which according to Windows 8 work, but give me the described sound problem:
- 2Y0VM
- R153997
- R171788
- R171789
- R218148
how I can get this to work? Any other IDT drivers available?
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Oct 22, 2013
I have an old Dell Latitude 100l laptop, with XP installed. I use it for University work. Now I've was able to download from Uni a copy of Windows 8.1, as an ISO image onto a DVD disc.
When i try and boot to the disc, it says "loading files"........and after a while i just get a black screen.
Is this because I cannot load Windows 8.1 onto my Dell laptop?
[URL] .... This is the spec of my laptop.
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Apr 3, 2013
When I upgraded from Win 7 to Win 8 the SD Card Reader on my Dell Latitude E5430 stopped working. It does not even appear in Windows Explorer. I installed all drivers on the Dell site.
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Jan 31, 2013
I've just upgraded from Windows XP to Windows 8 on a Dell Latitude D820, which went fine. But, after installing a new driver for the video card (Quadro NVS 120M), the Start Screen is not working anymore. As soon the mouse touches a tile, they all disappear and I'm left with only the background image.
I can go to the desktop by hitting Win+D and if I hit the Win key after some minutes the tiles are there again only to disappear as soon the mouse pointer touches them.
I've also discovered that I lose my right click capability until i log out/log back in.
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Nov 8, 2013
All of a sudden my Windows 8.1 Dell Latitude 10 tablet cannot access most all of the Win32 applications. I go to access an item in windows explorer or say device manager and get a message system could not access or may not have permission. Most programs seem to be working, but a lot of services are not such as WiFi, sound, network etc. since I cannot access win32 applications I can not get into services.
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Aug 17, 2014
I failed several times at installing Windows 8.1 Pro 64 bit on my Latitude E6510 (from July 2010). Windows 7 Pro 32 bit was pre-installed when I bought the laptop. As I recently upgraded the RAM from 3 to 8 GB, I would like to use a 64 bit system now.I tried to boot from the installation DVD and the windows flag appears. After several seconds, a message on a blue background pops up: "Your PC ran into a problem. We are collecting some information and then we will restart it for you." That is the message, as fas as I can remember. It is only shown for one second and then the laptop reboots automatically. I have got no chance to get into an installation menu. I already tried a BIOS update from A03 to the most recent version A16 with no success. Boot mode is set to legacy at the moment, I also tried UEFI temporarily, with no change...
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Jan 19, 2013
I installed windows 8, updating windows 7, then I installed the free upgrade to Windows Media Player.
Now Windows 8 tries to start, then goes in to repair, but fails. I have no discs to do a re-install, how do I get it to start.
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Jul 24, 2013
I've got this Dell tablet and it's touch screen has gone kaput. It works sometimes, it doesn't most of the times. It has gotten worse in the last few days. It only used to do that when resuming from Standby previously.
There is nothing I can do about it from my end. I have contacts Dell support and it seems they will take it back for repairs.
In the meantime, my recovery partition seems to be not working either. I first wanted to factory reset it to see if it is a software issue. (Easier to RMA as well) Dell has their own recovery software called Dell Backup and Recovery and it doesn't work. It would reboot back to Windows 8's recovery environment (F8) and wait there. I have used Recovery once and maybe it screwed up everything. I don't know.
I tried Windows Refresh and Recovery features and they don't work either. Refresh asks me to insert the media .
Recovery tells me that i cannot find a recovery image in my drive.
I have used Refresh many times when the touch screen problem originally appeared, and then it didn't ask for the install media. Seems that it was using the recovery image that was originally in the drive.
Now the recovery image is either missing or inaccessible by any sort of recovery. I tried creating a Recovery media using the Dell Backup and Recovery software and it also stops saying that an error has occurred. How informative.
This is the current state of Disk Management screen. Why are there so many partitions? The right click menu only pops up for C: partition. It's empty for other partitions.
BTW, I have Windows 8.1 Preview installed as well. I have used Refresh few times after that as well. I don't think it has anything to do with the issue. But it would be great if I can reset it back to factory image before sending for RMA.
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Oct 25, 2013
Is there a known issue for Dell Latitude 10 not being able to connect successfully to a Netgear PTV3000? I tested it after the Windows 8.1 update but the WPS PIN entry is the farthest that I could get. It won't show up at all in the Windows 8.1 devices or Project/Display option. My android phone can connect to the PTV3000 flawlessly.
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Mar 20, 2013
I downloaded all the driver for windows 8 by using service tag of my laptop. When I install JMicron Card Reader driver, I always get an error: "Installation fail!" how do I fix it.
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Apr 3, 2014
My (12-year-old) son's computer won't boot. It's a Dell Inspiron 17" running Windows 8, bought from Costco in July 2013. When I turn it on, Dell logo comes on and then in upper left it says "Checking Media [fail]", then "checking media" again, then "No Boot Device Found. Press any key to reboot the machine". I insert a USB recovery drive (it was made for my Toshiba that runs Windows 8.1, but it should work anyway, right?).
I choose US keyboard layout and it then opens into Recovery Environment. I choose Troubleshoot → Refresh Your PC. Message appears "The drive where Windows is installed is locked. Unlock the drive and try again." I go to Troubleshoot → Startup Repair, which runs and then says "Startup Repair couldn't repair your PC." I then go back to Troubleshoot → Command Prompt and run chkdsk on Windows drive (c). It says "Windows has checked the file system and found no problems." Dell would probably tell me it's a hard drive failure and tell me to buy another one.
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Mar 27, 2013
Since I installed W8 64x my networks drivers won't start at boot, therefore I have to disable the drivers via Device Manager and re-enable them in order to work. (see attachment for the only error I get - I don't know whether there is a log in another place?)
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Feb 10, 2014
In order to run Corel Draw X6 I need a service to run in the background, called PSI-SVC-2, also known as Protexis Licencing V2.
Under Task Manager/Services it's always default set to "Stopped". No matter how many times I set it to start automatically, it always resets to Manual after a restart.
Is there another tweak I need to make to have this particular service run on reboot?
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite L875D
BIOS: 6.10
Processor: AMD A6-4400M APU with Radeon(tm) HD Graphics (2 CPUs), ~2.7GHz
Memory: 16384MB RAM
Available OS Memory: 15836MB RAM
Page File: 3383MB used, 14885MB available
Windows Dir: C:WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
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Mar 10, 2013
My laptop was frozen and I couldn't get to my start menu to restart it so I did a hard reboot. Now when I try to start the blue windows icon comes up for a few seconds with the rotating dots then the screen goes black. Eventually I hear the windows start up sound, but nothing on the screen.
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Jan 17, 2014
I have a month old Dell XPS 8700 with Windows 8 (later updated to 8.1). The computer has been super. While running Acronis True Image, the computer crashed. Now, the screen shows only Dell logo. No Windows 8. Unlike Windows XP or 7, booting from CDROM is not possible unless wind0ows 8 is running. The computer came with "windows 8 Recovery Media" DVD disk. But it does not boot from DVD ROM. Shift +F8 does not respond. It seems that my computer is dead. I wonder how I can start Windows 8.
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Jan 21, 2014
Toshiba c50-a428
windows 8.1
i updated it on Saturday all my usb isnt working
unknown usb device (device descriptor request failed)
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.
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Dec 29, 2013
Whenever my windows startup i get a popup error message which says "Your system does not appear to have Intel Rapid Start Technology enabled". I have a 32G SSDR mSATA Card. I have not received this message when I was having Windows 8. How to enable Intel Rapid Start Technology?
When i tried to install Intel Rapid Start Technology Driver from Dell Drivers (APP_iRST_W8.1_A01_Setup-7VYC3_ZPE) i get message stating "The Computer does not meet the minimum requirements for installing the software."
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Jul 30, 2013
So lately the system time on my computer wasn't telling the right time, and every time I changed it, it would just change back. So I changed the CMOS battery to what I assumed to be an identical battery, and Windows was unable to start and said I had to system restore. So I took out the old battery and put the new one in and the same thing happened. When it prompts me to restore and I click on it, I just get the black screen with the blue windows icon, minus the loading icon. What should I do?
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Feb 16, 2014
The past week or so I have had a problem with updates for windows defender in win 8.1 failing to work. Is it from any of the last updates on patch Tuesday? or another problem. I can get the update from a windows site and install it from that but not from defender its self or windows update.
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Oct 21, 2013
I'm trying to update my windows 8 to windows 8.1 on a HP Pavilion g7-2261sb.
However, after numerous trials, every time, the installation stops and says "failed to install. error code 0xc0000374". EDIT: I checked again and it comes after the "collecting data" part.
I've ran the update checker (compatibility), and that gave no problems or errors.
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Sep 7, 2013
I know that Windows 8 doesn't come with the ability to read DVD movies, by default, but I was told it was as easy as installing a multimedia player like VLC, Media Player Classic Home Cinema or PotPlayer. Well, I tried all of them and everytime I insert a DVD movies, the multimedia software hangup when trying to read the DVD. What's up with my setup?
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May 4, 2013
From the start screen I can only open desktop and Microsoft software. When I click on other app tiles the screen shows the app logo as if it is opening but it doesn't open and goes back to the start screen.
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Dec 13, 2013
i have a problem switching from windows 7 home premium to window 8.1.
what to do?
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Dec 22, 2012
[URL] ....
Now that Windows 8 cannot be permanent activated with Windows Media Center Key and only KMS working for 180 days, tested this today so this is true only kms 180 days works. So is there any solution any other alternative for permanent activation of Windows 8 and 1 can install all Microsoft updates after permanent activation ....
For Windows 8 core and pro RTM and for Windows 8 Enterprise volume edition MSDN iso ....
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