Dell :: Latitude D820 - Losing Right Click And Windows 8 Tiles Disappearing
Jan 31, 2013
I've just upgraded from Windows XP to Windows 8 on a Dell Latitude D820, which went fine. But, after installing a new driver for the video card (Quadro NVS 120M), the Start Screen is not working anymore. As soon the mouse touches a tile, they all disappear and I'm left with only the background image.
I can go to the desktop by hitting Win+D and if I hit the Win key after some minutes the tiles are there again only to disappear as soon the mouse pointer touches them.
I've also discovered that I lose my right click capability until i log out/log back in.
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Sep 15, 2013
I downloaded Windows 8.1 from MSDN. When I tried to run the setup from Windows, it said the OEM key is not supported with Windows 8.1. I surely can use a retail key from the MSDN account but that is my office account, and I should be able to use the key that I paid for anyways.
For example, on the desktop PC, when I edited the ISO file to bypass setup from asking for the key, I could simply activate using my original Windows 8 key after the installation was completed. I don't want to see anything weird happen to my existing recovery functionality and stuff so i was thinking about updating Windows to 8.1 instead of clean install.
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Dec 21, 2013
I have a Dell Latitude E6400 with a 250GB HD and 4GB of RAM with a Intel Core 2 Duo CPU (p8700 @ 2.53GHz 2.54 GHz) that is running Windows 8.1 Pro for a 64-bit Operating System. I just recently moved to Brazil and generally my computer has been running fine without problems however over the past month since about the middle of November my computer has been randomly freezing... I've tried rolling back device drivers, looking at error checking and defragmenting, I tried the Windows memory error checker and nothing came up as well... I also tried removing programs that may have caused the problem around the time it started such as Google Hangouts and AVG... While after removing Hangouts I did notice that the computer ran cooler I still have the random freeze ups to where I have to force shut down the computer and do a hard reset. I have been looking in the event viewer and today I found these messages which never showed up before with any of the previous shut downs...
Log Name: Application
Source: ESENT
Date: 21-Dec-13 11:30:54 AM
Event ID: 507
Task Category: Performance
Level: Warning
Keywords: Classic
[Code]...
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Dec 1, 2012
I will install W8 enterprise on my dell latitude e6220. I got a dvd with the 32 bit enterprise iso and a txt file with the key. The txt file with the key says "works for pro and enterprise".
However, when I boot the dvd, it wont boot.. It only give me the blue w8 screen, but it wont go longer. A pop up says i need the 64 bit iso..
Can I download the 64 bit w8 enterprise iso from mdl and use my key..?? I suppose its an master key because the the company use the same key on hundred of w8 computers..
Next question: Is the language packs avabile in WU in enterprise?
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Jan 18, 2013
Where is the Windows 8 Product Key location on a Latitude 10 Tablet? I looked in the shipped documentation, the back of the machine and under the battery and did not see it. Is the Win8 product key published anywhere on my system?
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Oct 31, 2013
I have a Dell E5530 using windows 8.1 Been using laptop for 5+ months. For the first time today, I clicked the Camera panel and received msg
"Connect a Camera".
Ran Dell PC diagnostics, no errors were found. I do not have a Imaging Device folder (that stores the Webcam) in Device Manager. Installed Dell Webcam Central, but when launched, I get msg "Please plug in a supported device" I am not able to run this application either.
Do I need to load any Webcam drivers for win 8?
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Nov 7, 2013
I am trying to Initialize TPM on windows 8.1 and it is saying..
"Your TPM is currently running in Legacy mode. If you'd like to use TPM application for this version of Windows, Please contact your administrator."
Now I have clear TPM once. Disable and enable it in BIOS still no change. I am using UEFI bios and secure boot is enabled. How can I enable TPM coz I need to encrypt my hard drive without TPM it is a very hard thing to do.
My laptop is Latitude E6530.
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Aug 19, 2013
My Dell Latitude D830 won't reboot in any manner - windows fail to start. It starts on well, shows the Dell logo, loads the files on prompt and gets stuck on one of the files with 'Please wait...'
The problem it is the only Dell machine around and I lost my recovery key. I have useful files therein that I would like to recover and backup but it would not get even to the C: prompt by any option. How can can I create a recovery disk from the web or I must get another Dell machine? This is acutely an emergency for any asap response will go along way for me.
How can I create the recovery without a dell machine?
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Dec 10, 2012
I have a Dell Latitude D630 and Windows 8. The generic Windows sound driver made the sound for the laptop run, but not with the docking station. I installed the Sigmatel drivers for Windows Vista 32bit. They also worked for me on Windows 7. First, they didn't wanna install, but then I made a BIOS update from Revision A03 to A18 and it solved the problem. Now again I have sound for the laptop, but when connected to the docking station the following happens:
When I set the normal speakers as output: Sound starts to play through the speakers connected to the docking station, but aborts quickly (for example the Windows sound when changing the volume).
When I set the SPDIF out as output: No sound at all!
The Sigmatel website obviously doesn't provide drivers since it's not existant anymore. The audio business was sold to IDT, but the IDT Website sucks: Detailed descriptions of all sound cards, but no drivers at all!
There was an IDT modded drivers section on laptopvideo2go.com before, but unfortunately the project is dead. I can't even find the uploaded files anymore. Anyway, one doesn't know if it works for Win 8 at all.
Audio device:
STAC9205
Device-ID:
HDAUDIOFUNC_01&VEN_8384&DEV_76A0&SUBSYS_102801F9&REV_10024&C38AAC3&0&0001
I tried the following drivers from the Dell website already which according to Windows 8 work, but give me the described sound problem:
- 2Y0VM
- R153997
- R171788
- R171789
- R218148
how I can get this to work? Any other IDT drivers available?
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Oct 22, 2013
I have an old Dell Latitude 100l laptop, with XP installed. I use it for University work. Now I've was able to download from Uni a copy of Windows 8.1, as an ISO image onto a DVD disc.
When i try and boot to the disc, it says "loading files"........and after a while i just get a black screen.
Is this because I cannot load Windows 8.1 onto my Dell laptop?
[URL] .... This is the spec of my laptop.
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Apr 3, 2013
When I upgraded from Win 7 to Win 8 the SD Card Reader on my Dell Latitude E5430 stopped working. It does not even appear in Windows Explorer. I installed all drivers on the Dell site.
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Jan 4, 2014
I have a new Dell Inspiron 15r as of this Christmas, running Windows 8. I ran the upgrade to 8.1 but I still have a problem with my cursor wanting to "hover click" on links or browser tabs, as well as being stuck in the down position, when I'm not even pressing on the touchpad left button. I end up selecting an entire region of stuff while moving the cursor across the screen.
I can't figure out what to change or configure in Control Panel, or is it in the Dell Touchpad configuration utility?
In Control Panel/Ease of Access Center/Make Your Mouse Easier To Use I have unchecked "Activate a Window by hovering over it with a mouse." Still happens.
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Nov 8, 2013
All of a sudden my Windows 8.1 Dell Latitude 10 tablet cannot access most all of the Win32 applications. I go to access an item in windows explorer or say device manager and get a message system could not access or may not have permission. Most programs seem to be working, but a lot of services are not such as WiFi, sound, network etc. since I cannot access win32 applications I can not get into services.
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Aug 17, 2014
I failed several times at installing Windows 8.1 Pro 64 bit on my Latitude E6510 (from July 2010). Windows 7 Pro 32 bit was pre-installed when I bought the laptop. As I recently upgraded the RAM from 3 to 8 GB, I would like to use a 64 bit system now.I tried to boot from the installation DVD and the windows flag appears. After several seconds, a message on a blue background pops up: "Your PC ran into a problem. We are collecting some information and then we will restart it for you." That is the message, as fas as I can remember. It is only shown for one second and then the laptop reboots automatically. I have got no chance to get into an installation menu. I already tried a BIOS update from A03 to the most recent version A16 with no success. Boot mode is set to legacy at the moment, I also tried UEFI temporarily, with no change...
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Jul 24, 2013
I've got this Dell tablet and it's touch screen has gone kaput. It works sometimes, it doesn't most of the times. It has gotten worse in the last few days. It only used to do that when resuming from Standby previously.
There is nothing I can do about it from my end. I have contacts Dell support and it seems they will take it back for repairs.
In the meantime, my recovery partition seems to be not working either. I first wanted to factory reset it to see if it is a software issue. (Easier to RMA as well) Dell has their own recovery software called Dell Backup and Recovery and it doesn't work. It would reboot back to Windows 8's recovery environment (F8) and wait there. I have used Recovery once and maybe it screwed up everything. I don't know.
I tried Windows Refresh and Recovery features and they don't work either. Refresh asks me to insert the media .
Recovery tells me that i cannot find a recovery image in my drive.
I have used Refresh many times when the touch screen problem originally appeared, and then it didn't ask for the install media. Seems that it was using the recovery image that was originally in the drive.
Now the recovery image is either missing or inaccessible by any sort of recovery. I tried creating a Recovery media using the Dell Backup and Recovery software and it also stops saying that an error has occurred. How informative.
This is the current state of Disk Management screen. Why are there so many partitions? The right click menu only pops up for C: partition. It's empty for other partitions.
BTW, I have Windows 8.1 Preview installed as well. I have used Refresh few times after that as well. I don't think it has anything to do with the issue. But it would be great if I can reset it back to factory image before sending for RMA.
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Oct 25, 2013
Is there a known issue for Dell Latitude 10 not being able to connect successfully to a Netgear PTV3000? I tested it after the Windows 8.1 update but the WPS PIN entry is the farthest that I could get. It won't show up at all in the Windows 8.1 devices or Project/Display option. My android phone can connect to the PTV3000 flawlessly.
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Dec 17, 2012
I have had a Dell Inspiron 3520 for 3 weeks now. It has had 2 Windows Updates in that time. Both times I lost Internet connection and any way of connecting. The connection bar for the wi-fi was on, connection good but no Internet. After a lot of chat with Dell I did a System restore to Factory settings the first time (16 days ago). I also did a restore point once I'd re-set everything up again.
2 days ago the same thing happened after a Windows update and I also could not locate the restore point so it was back to Factory settings.
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Nov 26, 2013
I've been stuck without windows tiles for quite some time now. I've attempted many of the various tips and tricks out there to get this problem fixed. The one I can't try is the system refresh because the windows tiles don't work which mean I can't open PC Settings to get that started.
Is there a way I can do this without having to open PC Settings which wont actually open.
i have windows 8 installed and would love to upgrade to windows 8.1 but because the tiles dont work i cant open the windows store. Just like most people out there the other tiles work like chrome etc just not the standard windows 8 ones. no i dont have any additional antivirus or firewalls turned on. Yes I've tried to reset the tile service, yes I've tried the app diagnostic tool. Nothing is working.
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May 4, 2013
From the start screen I can only open desktop and Microsoft software. When I click on other app tiles the screen shows the app logo as if it is opening but it doesn't open and goes back to the start screen.
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Jan 28, 2014
I have a Dell Inspiron 15z Ultrabook which has a Synaptics Touchpad, and after Windows 8.1 Upgrade, I lost the two finger tap right click feature, which worked fine previously. There is no option for it in the Dell Touchpad Settings, and after a Registry edit (Synaptics Clickpad - Right Click not working after windows 8... - HP Support Forum - 3053281) and Synaptics driver update, I got the feature back, except this time, when I tap with two fingers, it clicks both left and right, instead of only right (all other touchpad gestures work perfectly). I also tried the Two Fingers Scroll app, but did not like it.
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Dec 29, 2013
When I single click it's actually doing a double click. It does this most of the time but not every click. Could my mouse be going bad?
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Mar 30, 2013
Assume Is started a new Win8 system.Then at first the tile/frames overview appear.
When I click now on one of the tiles/frames (e.g. fin, news,...) then I jump to the corresponding section. Fine.
But how do I return to the tiles/frames overview?
I tried ESC key but this didn't work.
I found no "RETURN to overview" link/button neither.
Whats the magic key press?
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Dec 19, 2013
I dont know how to fix it but when i click on something on my desktop it will disappear and have to minimize the other apps to get it to stay open and task bar does the same thing.
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Aug 16, 2013
Under Windows 8, when I minimize a window it disappears completely? Have I somehow changed a setting for the actions of the minimize button? Task manager show the program running but nothing appears in the taskbar. All programs are doing this so it must be a Windows 8 setting?
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Dec 23, 2013
Windows 8.1, but I've noticed my files icon pictures disappearing, first it was my malwarbytes logo, then now my utorrent logo also disappeared?
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Dec 25, 2012
I received a Toshiba Satellite Laptop (S855-S5377) for Christmas and it is running Windows 8. I started using it and it worked fine, but I started using Internet Explorer and the mouse froze, but I could still use my keyboard to get back to the start-page and move around with the up/down/left/right keys. My mouse was no where to be found on the start-page. I used the ctrl-alt-delete to log out, and then when the log-in screen came up my mouse reappeared and seemed to be working again.
I logged back in and my mouse worked for a few seconds, then disappeared. I did the same things over and over again a few times, and either the mouse was nowhere to be found from the get-go, or it worked for a bit then disappeared once I started doing things. I shut down, and restarted multiple times. If it is a Windows 8 problem I am very disappointing at the moment with the software.
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Jul 19, 2013
How can I edit (.png) photo without losing transparency with Microsoft paint on win8pro? Any program for editing png photo without losing transparency...
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Aug 6, 2014
Every hour on the hour, I lose the Internet connection with the follow error sequence:
The Base Filtering Engine service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. The Diagnostic Policy Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. The Windows Firewall service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. The Network Connected Devices Auto-Setup service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. Eventually (300000 msecs later), it usually restarts (but not always - I need to do a reboot).
The following is the TSG Sysinfo:
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2815 Mb
Graphics Card: NVIDIA GeForce 8400GS, 512 Mb
Hard Drives: C: Total - 476929 MB, Free - 268600 MB; Q: Total - 476936 MB, Free - 437872 MB;
Motherboard: ASUSTeK Computer INC., Benicia
Antivirus: Windows Defender, Disabled
(I don't know why it says Defender is disabled, it is running and enabled).
Here is the ipconfig /all dump:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:WINDOWSsystem32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : baysyshost1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
[Code] .....
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Mar 22, 2013
My laptop keeps losing internet connection. It appears to remain connected to the router but not have actual internet connection. I have pinged the router thousands of times and have no packet loss so I don't suspect that is the problem. I've tried the internet connection on a computer running Windows XP, one running Windows 7, and one running Mac OS X and none of them have trouble staying connected, so it appears to be a problem only with this laptop.
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Jan 19, 2014
I recently upgraded from XP to Windows 8 and subsequently to 8.1 I'm having persistent problem with desktop icons disappearing. This happens when our PC has been on for around 10 minutes, regardless of whether the PC is active or not.
The second problem is the icons on the taskbar will not work correctly - only a very small window opens above each icon and it will NOT maximise. The only way to solve this I've found is to restart the PC but it's becoming more and more frequent ..
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Dec 10, 2013
what is the best way to install a clean version windows 8 pro without losing my files, data and programs. I want to do that because my windows 8 became so slow and takes very long time to respond. whatsoever program or browser I open, takes some time ranging 30 sec to 5 minutes!! This thing never happened before as now I get not responding message on the window of each program...
Is there a way on how to do that?
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