Windows 8.1 Losing Internet Connection Every Hour
Aug 6, 2014
Every hour on the hour, I lose the Internet connection with the follow error sequence:
The Base Filtering Engine service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. The Diagnostic Policy Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. The Windows Firewall service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. The Network Connected Devices Auto-Setup service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. Eventually (300000 msecs later), it usually restarts (but not always - I need to do a reboot).
The following is the TSG Sysinfo:
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2815 Mb
Graphics Card: NVIDIA GeForce 8400GS, 512 Mb
Hard Drives: C: Total - 476929 MB, Free - 268600 MB; Q: Total - 476936 MB, Free - 437872 MB;
Motherboard: ASUSTeK Computer INC., Benicia
Antivirus: Windows Defender, Disabled
(I don't know why it says Defender is disabled, it is running and enabled).
Here is the ipconfig /all dump:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:WINDOWSsystem32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : baysyshost1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
[Code] .....
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Mar 22, 2013
My laptop keeps losing internet connection. It appears to remain connected to the router but not have actual internet connection. I have pinged the router thousands of times and have no packet loss so I don't suspect that is the problem. I've tried the internet connection on a computer running Windows XP, one running Windows 7, and one running Mac OS X and none of them have trouble staying connected, so it appears to be a problem only with this laptop.
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Aug 3, 2013
My new laptop will randomly disconnect from the internet but still remain connected to my wireless network. I've unchecked the box allowing the wireless card to be powered down, I've done ipconfig release and renew, and I've checked my drivers but none of it has fixed the issue.
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Dec 21, 2012
I JUST bought my laptop three weeks ago. Two weeks ago, I started having issues where I would constantly lose my Internet connection (wifi). This is not happening with any other devices in my home, including my IPad and son's laptop. Now it's not recognizing Internet connections at all. Acer wants to charge me, says it a software issue, not hardware. It's an Acer Aspire V5-571P.
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Feb 19, 2014
I am having an issue with my Windows 8.1 Desktop (win 8.1 Pro with Media Center 64 bit) in that it is losing the IP address several times a day, which stops any browser from working. I fix this by entering "netsh int ip reset resetlog.txt" at the cmd prompt & restarting, but this is only temporary. For the past couple of days this has been occurring at 9am and 9pm. but for the prior week or so it was 12am or 6am. I can't work out what is causing this. This behavior began on 2/2 but no updates were done on that date. In the event log I find 4 event corresponding to the times I mention:
Error Service Control Manager
The Base Filtering Engine service terminated unexpectedly. It has done this 3 time(s).
Error Service Control Manager
The Diagnostic Policy Service service terminated unexpectedly. It has done this 3 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
[Code] ....
I have done a full scan with Trend Micro but no virus or malware is detected.
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Dec 17, 2012
I have had a Dell Inspiron 3520 for 3 weeks now. It has had 2 Windows Updates in that time. Both times I lost Internet connection and any way of connecting. The connection bar for the wi-fi was on, connection good but no Internet. After a lot of chat with Dell I did a System restore to Factory settings the first time (16 days ago). I also did a restore point once I'd re-set everything up again.
2 days ago the same thing happened after a Windows update and I also could not locate the restore point so it was back to Factory settings.
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Sep 16, 2013
I was using Windows 8. My internet is "Radio" using a Bullet which is connected to my PC. So, I create a new Broadband connection (PPPOE) unde Windows. After creating it, I put the "service" and manually connected to the internet. But after restarting, and loggong into my account it shows me a windows where I had to put login and password, and I also marked "automatic connection when login, and worked fine.
After installing Windows 8.1 Preview it seems that it was removed. Because after creating a new connection and restarting my computer, there isn't any window anymore to create my automatic connection. I can connect only manually clicking on the Icon on tray.
I thought that this option of windows 8 would be back on final release, but it wasn't. How can I can configure my computer to connect automatically after login to my account, because I don't like to connect all the times manually.
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Dec 13, 2013
I bought a desktop with windows 8 on it. Decided to put seven on it, found out the drivers didn't work. I am trying to go back to 8, but I cannot install 8 on 7 due to no internet connection (the product key won't activate as there is no connection). I cannot install Windows 8 from USB/dvd from the boot up. My computer doesn't let you select the DVD/USB option, even though I changed it in the bios where it would prioritize the USB/DVD before booting.
Anyways, is there away around this? I just want to get Windows 8 back up and running. : ( I have also bought a Windows 8 pro key a while back (for my own laptop, deactivated now). I really want to put it on my new computer...
As of now, I am stuck with Windows 7 with no internet connection. The farthest I can get to is entering the product key and the installation stops because I have no internet connection due to faulty drivers.
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Dec 22, 2013
I install Windows 8.1 Enterprise x64 someday ago. but I can't connect my Internet connection via Modem. in windows 7 I can connected it easily, but now I can't.
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Feb 3, 2014
I have a Samsung ATIV Tab 3. It has Windows 8.1.
Long story short, my Apps are not connecting to the internet following some disastrous anti-virus faffing about. I've now removed Norton and AVG completely and have avast (but reading elsewhere here, I believe that I should probably get rid of that as well?).
Now, I've got to the point, through your very good forum, of understanding that I need to do this Run CMD 'Command Prompt' as administrator. In the command line type: netsh winsock reset Press enter then restart your PC, the problem solved. So I tried that, but it hasn't resolved the problem.
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Jul 22, 2014
I've been having a problem since I updated to Windows 8.1My internet wi-fi connection is unusually low and is not working after only minutes of browsing the internet. The problem is always fixed after I run troubleshoot problems and is saying that the default Gateway is unavailable. My netword card might be the source of the problem even tough I updated the drivers. I'm not sure which one I have because drivers from Ralink and Qualcomm seem to be working both.
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Apr 14, 2013
I have had my windows 8 laptop since January and have had absolutely no problems with it until now. i recently just took my laptop away on a holiday with me for a couple of weeks where i did not have any internet connection. The laptop was working fine and had no issues with playing a few games or watching movies etc. I just got home and started my laptop when i noticed no programs would open including (google chrome, internet explorer, various games and applications including the windows 8 menu screen programs).
However the only program that did open for me was files explorer. my first instinct was to restart my computer, so i did go to the settings button and selected restart. after waiting a couple minutes and not seeing and progress i held the power button in and then turned the computer back on. the same thing happened again and i again tried to restart my computer through the settings menu. however this time the restarting screen appeared, however after watching this screen for 20-30 minutes with no signs of updates or the like, i again held the button down to restart.
I did some googling and found users facing similar problems and mentioned about it all being involved with internet connection. i turned my internet off on the laptop and restarted the computer once more, when it came back on, all the programs worked as usual so i turned my internet back on, and as soon as i did, the computer refused to open any new programs. i went on my computer offline and deleted my newest programs and files i had installed the last time i had internet as well as running a full system scan on norton, norton could not detect any problems and the computer still refused to work online.
Specs:
OS : Windows 8
Model : Toshiba Satelite
Processor : intel core i7 - 3630QM CPU @ 2.40GHz
Installed RAM : 4 GB
64 bit
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Nov 11, 2013
I have an existing system that I have updated with Windows 8.1 with no problem. I also have a system for my daughter that I would like to do the same for, however, the internet connection is EXTREMELY slow. Is there some way I can download and save the update to my existing system and then copy thee update the other system and do an install?
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Oct 20, 2013
I recently updated from Windows 8 Pro to Windows 8.1 using Microsoft update. After the update was completed, I've started to have problems connecting to the internet using a wired connection. NOTHING else has changed since the update. If I reboot, it works for less than 30 minutes and then the connection switches to "limited connectivity" with no way to revert it back to the usual status. If I reboot the computer, it works fine again for a little bit. Oddly enough, if I connect the computer to the exact same router using wireless, it does not seem to be dropping the connection.
I'm using a Dell Studio XPS 8100 with the factory Broadcom Netlink Gigabit Ethernet adapter.
So far, I have: disabled, reenabled the device (PC seems to hang when I do this as well) reinstalled the drivers after removing them verified there is no proxy or weird DNS settings setup on the connection.
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Mar 29, 2014
I just bought a new computer with windows 8.1, and can find no way to disable my internet connection. This is a home computer, and I don't need or want it on all the time. Is there a way to disable it short of disconnecting the Ethernet cord?
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Aug 14, 2012
All my stock metro apps are not working anymore. I get a no internet connection error but on Desktop my internet works fine.
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May 17, 2014
After the new windows 8.1 update (which inclided the home screen power off button) a net problem came out. In my wifi indication, it sais "limited", but when i enter the web, i can search in the internet without probs. When i go to net. and sharing center, i cant see any network. On my other laptop (win7) it shows the connection normally.
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Aug 31, 2013
I have question about asphalt 7. I have a windows 8 dell laptop, I downloaded Asphalt 7, and it runs awesome. the only problem is, I cant play "multiplayer" pop up says "disconnected" "no internet connection available" but that is not the case.
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Sep 15, 2014
I have a brand new Windows 8 Dell Inspirion laptop, and it has a horrible internet connection. I have not downloaded any new programs and I don't visit shady websites so I don't think it's a virus. Sometimes the internet is just moderately slow, and sometimes it just completely won't move, I will type in a web address and it will "think" about loading the page for 20 minutes before finally telling me it can't.
The problem is not with my wifi, I have another laptop that runs Windows 7 and have no issues with that one, or any other device on the network. It's just the windows 8 laptop.
I have Intel(R) Dual Band Wireless-AC 3160.
I tried updating the driver, but it tells me the driver is already up to date.
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Sep 15, 2014
Windows 8.1 tile apps, no issues on desktop, give me Internet connection errors. Apps like euronews say that I am not connected to the Internet and I am. I also get "internal error" on other apps.
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Mar 2, 2014
So, I have been running 8.1 pro for some time now. During the last 2 or 3 weeks, I started having a login issue.
It loads bios, loads windows fine. I get to the login screen, and it seems to take forever to recognize internet connection. Gives me the little "!" over the internet. I put in password. Takes about a minute to finally log in.
I have gone to start up in task manager and disabled everything. This does nothing. I have changed from a live to a local account. Nothing. I have not installed anything recently other then video drivers. Internet seems to work fine while logged in.
Have all the most recent mobo drivers.......
Hardware
Asrock z77 Fatality Pro
Core i7 3770k
Kingston X SSD for OS drive.
Anything else in my hardware does not really seem relevant.....
I am attempting o OC my cpu and gpu and have to reboot a lot to dial it in.
Here is a really bad pic of what I am seeing on the login screen. It takes up to 3 minutes to establish connection when it used to be almost instantaneous.
Here are some other things I have done.
-Updated router firm ware: no change
-Tried static ip: nodda
-Disabled all virus software: nothing.
-Differnet cable. nothing
still having the issue......
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Sep 25, 2013
when launching the game on a fresh Windows 8 install, the Rockstar Social Club seems to think there's no internet connection, hence I can't activate and hence I cannot play the game. I tried to completely remove both AV and firewall but to no use. I also tried whatever tips google have to offer - nada works.
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May 16, 2013
I have a laptop I bought last fall with Windows 8. Everything has worked fine until just now. I had internet a moment ago and now it is telling me that there is no connection available. I have checked to see if the wifi was turned off. ALl my other devices are working fin. I went to check that the wifi was turned on in the laptop and it shows no wifi at all....
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Sep 8, 2013
My Windows 8 laptop is having some WiFi connection issues.
Basically what happens is that every 5-20 minutes I cannot access the internet on browsers and the wifi connection is listed as "Limited".
The laptop: ASUS Vivobook S200E
The WiFi: Sky wireless router (no idea about model, it's almost two years old) But what I will say is that my Windows 7 laptop never skips a beat on this network, nor does my wife's Mac, nor do our 2 Android tablets, the iPad, the iPhone, the Android phone, and various devices that our friends connect when they come round. Literally no other device has any problems on this network, so I know (by the process of elimination) the Windows 8 laptop is the one with the problem.
In order to fix the issue I have to disconnect from the network, wait about 30 sec and reconnect again.
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Sep 15, 2014
I'm new to Win 8.1 but I'm fairly tech-savvy. I've got a new Toshiba Satellite S55 B5289 with Win 8.1, connecting to the Internet via Time-Warner over wifi. I'd go into the details of the wifi and router, but given that I've got a month-old HP with Win 7, and a 2-year old Samsung Chromebook sitting here with the Toshiba, all three running Chrome as opposed to IE, and the other two getting significantly better speed, I don't think those details are really critical.
This problem has been going on since I brought the new laptop home, but I've carefully uninstalled all the bloatware that came pre-installed, and made the standard Chrome tweaks [unchecking the hardware accelleration] nothing has worked. Yesterday I took it to a friend who has a computer repair business and he tuned up a lot of the things inside Win 8.1 that I had no clue about - as I understood it, making 8.1 run Chrome without going *through* IE. I didn't pay as much attention to that as I should have, but essentially everything seemed to be working very well. His Internet connection, however, is lightning fast, and connecting to that wifi, things were downloading and running spectacularly well. Just what I'd expected - or at least hoped for - when I bought it.
Using it at home today, the problems have resurfaced. Loading emails, for instance, is not quite right. Images in the emails frequently don't load properly - it will stutter and often stops in the middle of an email. If I click on a link, there can be a significant delay before the page loads. Videos buffer every few seconds and even when I let the entire video load, it still plays spastically.
All of this is in Chrome, using tabs - which I always do. Yes, of course I could clear the cache, start fresh, use no tabs, let one thing load at a time, but that's not what I have ever done, so this is real world testing. The most telling detail, though is the download speeds I'm getting.
Running Speedtest on all three machines, the ping is basically the same, but on the Toshiba, it frequently can't even finish the download test. It just stalls to a halt. The Chromebook gets a download speed of 5.75 and the HP gets 21.31. We pay Time-Warner for 20, so I'd really like to see something like that on the Toshiba.
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Aug 6, 2013
I have a clean Windows 8 install with latest updates. I plugged the computer into LAN via standard ethernet cable and everything looked alright, however, it seems that there is some problem with downloading files (be it through browser or a different service, such as win update). Usually the download starts normally, downloading about 5-7 megabytes, but then the download freezes, as if the internet connection had disconnected. Thing is, it hadn't, I can still browse websites and ping hosts. The downloading sometimes randomly resumes for another 700 kilobytes to 2 megabytes, though generally not more. Other computers not running windows 8 in the LAN do not have this issue, which leads me to believe it's not connected to router nor ISP.
Sometimes, it also fails to load a webpage, hanging untill a manual refresh is performed or untill I replug the ethernet cable.
- Update ethernet drivers
- Try different speed & duplex
- Update windows to the latest
- Disable windows firewall and smartscreen
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Feb 1, 2014
Recently bought 3 laptops for the household (1 HP Envy TouchSmart m7 Sleekbook, and 2 Gateway NV570P10u Touchscreen Laptops)
Laptops came with Windows 8, I immediately upgraded to Windows 8.1 so I cannot say if things were working when I had Windows 8
I have all these laptops connected to the Internet via DLink-Dir655 Router. Additional devices connected to the router/internet are a wireless printer, server running Windows Server 2008, laptop running Windows XP Professional, and a laptop running Windows 7 64-Bit Home Premium (along with couple cell phones running Android). All other devices have absolutely no connectivity issues ... Only the 3 laptops running Windows 8.1 keep giving us headache to a point we can hardly connect to the Internet using these (Winows 8.1) laptops
Interestingly, when I connect laptops via Ethernet cable connection is "little more stable" but I still get disconnects ("page cannot be displayed" errors) which leads me to the conclusion that it is not Wireless card always but Router or its settings are also playing a role.
We can focus on HP laptop to address this issue. It has Intel Centrino N-2230 as its built-in wireless card. Was having lots of disconnects or pages partially displayed but when I attached an old MediaLink Dongle (USB WiFi Card), internet connection became lot more stable. It is atleast 10x more stable compared to built-in wireless card but I still gets disconnected even with this dongle (and Ethernet cable as mention before)
PS: I tend to believe it is router's compatibility ... Otherwise why Ethernet Cable is giving the connectivity issue? But router is listed as compatible with Windows 8 on MS Website and Ethernet connection is 10x more stable than Wireless connection.
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Sep 20, 2013
I have an iPhone 4 and it has the ability to share its 3G data connection over USB (or WiFi)
When I had Windows 7 and I put the option to share over USB, the minute I put the iPhone 4 in over USB, the connection would automatically be detected and used. But with Windows 8, I am forced to use the WiFi feature which is bad for my battery and speed and I wouldn't prefer this of course.
How to set up Windows 8 to use the internet connection over USB?
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Mar 25, 2013
My Windows 8 computer is not connecting to the internet even tho it is connected to the internet via ethernet cord. Also My computer is moving incredibly slow and I cannot even get to the control panel, much less edit the network options. When I try to do so, my computer freezes up. I am currently using my sister's laptop.
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Jun 11, 2014
I just got done upgrading my wife's newer desktop PC that had Windows 8 on it. Did the simple (but LONG) upgrade to 8.1.
Now this PC can NOT access the internet. In Network settings, it's showing the Network Adapter and Access point have a strong signal off my Wi-Fi router, but when I open a Browser or Email NOTHING !!
I've checked Firewall settings etc.... to no avail.
Also, this PC is showing a DIFFERENT access point than my other devices that connect through my Wireless router.
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Jan 7, 2014
The installation went easily and everything is set up but the Activation Wizard says it can't find an internet connection (which is nuts because I have Hughes Gen4 and have no issues with it, both wireless or wired).....and there is no phone number in the US to activate it anymore. Now what?
This is a full legal version and has already been updated by Windows Update so there are no issues with the product itself either.
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