Network / Sharing :: Internet Connection Unstable - Keeps Dropping?
Feb 1, 2014
Recently bought 3 laptops for the household (1 HP Envy TouchSmart m7 Sleekbook, and 2 Gateway NV570P10u Touchscreen Laptops)
Laptops came with Windows 8, I immediately upgraded to Windows 8.1 so I cannot say if things were working when I had Windows 8
I have all these laptops connected to the Internet via DLink-Dir655 Router. Additional devices connected to the router/internet are a wireless printer, server running Windows Server 2008, laptop running Windows XP Professional, and a laptop running Windows 7 64-Bit Home Premium (along with couple cell phones running Android). All other devices have absolutely no connectivity issues ... Only the 3 laptops running Windows 8.1 keep giving us headache to a point we can hardly connect to the Internet using these (Winows 8.1) laptops
Interestingly, when I connect laptops via Ethernet cable connection is "little more stable" but I still get disconnects ("page cannot be displayed" errors) which leads me to the conclusion that it is not Wireless card always but Router or its settings are also playing a role.
We can focus on HP laptop to address this issue. It has Intel Centrino N-2230 as its built-in wireless card. Was having lots of disconnects or pages partially displayed but when I attached an old MediaLink Dongle (USB WiFi Card), internet connection became lot more stable. It is atleast 10x more stable compared to built-in wireless card but I still gets disconnected even with this dongle (and Ethernet cable as mention before)
PS: I tend to believe it is router's compatibility ... Otherwise why Ethernet Cable is giving the connectivity issue? But router is listed as compatible with Windows 8 on MS Website and Ethernet connection is 10x more stable than Wireless connection.
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Mar 1, 2014
My Surface 2 has this issue where it is connected to the wireless network at first and then it gets limited connection followed by no connection until it re- connects. Sometimes it happens a lot, other times a bit more rarely but overall I feel it has been getting worse lately.
I have tried turning off the router as well as removing that specific connection from the Surface through command prompt and re-connect, but neither has worked.
I have tried trouble shooting the network to no avail, and according to device manager my network drivers are up to date so I don't know what's going on.
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Oct 22, 2013
I'm going to throw my hat into the ring of people with wi-fi issues following an update to 8.1. on a brand new Alienware 17.
After the update to 8.1 last night, wi-fi will connect and then drop out after I start transferring data (browsing)
The only remedy is to either restart, or "forget" the connection and re-establish. At which point it will again only work for several minutes, or until I start "using" it.
Wireless adapter is a Broadcom BCM4352 Wireless adapter.
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Apr 26, 2013
A friend of mine just bought a HP Envy dv6-1148ca and the LAN and WIFI keeps dropping out.
He has re-installed Windows 8 twice with the same results.
System specs:
Windows 8 64bit
AMD A8-4500M
8GB RAM DDR3 800MHz
750 GB HDD
AMD Radeon HD 7640G
Ralink RT 3290 802.1 bng WIFI adaptor - Driver v5.0.2.0 Date:2012-08-08
Realtek PCIe GBE Family Controller - Network adapter, Driver v8.3.730.2012 Date:2012-07-30
Searches showed others with HP laptops having the same issues, no one seems to find an answer to this problem.
Secure sites seem to be more stable, but do drop out.
Some sites won't start at all, others start but drop out after 1-3 hours.
We have reset the Power Management to not 'Allow the computer to turn off this device to save power' and still the same.
Other laptops on same network are having no problems, including other HP laptops, different models.
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Sep 14, 2013
I have an HP m6-k015dx and it has an intel centrino 2230 wifi card in it. I also have an old, netgear wna 1100 usb wireless adapter. The wireless usb adapter I have gets extremely better wifi connection that the internal adapter and the signal strength on the networks won't fluctuate. Are there any settings I can change on the intel adapter, or can I buy a new internal adapter to replace the intel to get better reception?
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Sep 2, 2013
My laptop is a Lenovo Z580, the dropping off of internet has gotten worse over the weeks and it now d.c every minute even though it says it is connected in the side bar and i have to reconnect by disconnecting then reconnecting the wireless adapter. I have spent a long time troubleshooting this problem as soon as i come home from work, i have been on many forums and tried many different solutions from disabling power saver management, updating drivers, reseting TCP/IP and winsock as read on this forum and it only makes it worse.
Every other device in my house is connected fine and it seems only to be a windows 8 problem as other laptops/computers in my house are all windows 7 and they work fine, i even got a new router a few days ago and it has made no difference.
I don't really know what to do anymore, just patiently waiting for a windows 8 update.
I had to disconnect/reconnect to post.
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Jun 3, 2013
I have Acer v5 touch which I only just purchase A few weeks ago. For some reason every 30 minutes the internet keeps dropping out, When the system Carn't connect I can connect to the internet with my tablet just fine so I dont know if its the router?
My family has reported that there having issues aswill but it seems to be at diffrent times. So I carn't tell if its the computer or network dropping out, I have read that acer has had previous wifi issues a few months ago. This leaves me comfused and how to fix the problem. Its A brand new machine so if it is the laptop why am I already facing issues with it??
Heres the error : [URL] .....
Could it be the computer or network?
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May 16, 2013
I have a laptop I bought last fall with Windows 8. Everything has worked fine until just now. I had internet a moment ago and now it is telling me that there is no connection available. I have checked to see if the wifi was turned off. ALl my other devices are working fin. I went to check that the wifi was turned on in the laptop and it shows no wifi at all....
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Jan 3, 2014
Okay, so in Windows 7 I am able to connect my wireless to my phone, and run an ethernet cable over to my Xbox. If I use the ICS feature and configure it under services to allow ports 88 and 53 UDP, it works fine. This also allows my Xbox to seemingly add to this list of ports as it finds necessary.
The issue is however, with Windows 8, although I can connect to Xbox Live the same way, it does not seemingly allow the Xbox to add more ports that it deems necessary. This leads to that NAT error message that I am actually trying to do this as a way to bypass it.
In Windows 7 this only works if the connection is set to Home (not sure about Work), but not public. I'm curious if the reason this does not work in Windows 8 is that Windows 8 does not have a Home option, but rather only Private or Public settings. There is some small setting buried deep somewhere that I just need to change to treat it like Windows 7 allows Xbox to treat home networks and configure/add ports automatically.
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Sep 15, 2014
I'm new to Win 8.1 but I'm fairly tech-savvy. I've got a new Toshiba Satellite S55 B5289 with Win 8.1, connecting to the Internet via Time-Warner over wifi. I'd go into the details of the wifi and router, but given that I've got a month-old HP with Win 7, and a 2-year old Samsung Chromebook sitting here with the Toshiba, all three running Chrome as opposed to IE, and the other two getting significantly better speed, I don't think those details are really critical.
This problem has been going on since I brought the new laptop home, but I've carefully uninstalled all the bloatware that came pre-installed, and made the standard Chrome tweaks [unchecking the hardware accelleration] nothing has worked. Yesterday I took it to a friend who has a computer repair business and he tuned up a lot of the things inside Win 8.1 that I had no clue about - as I understood it, making 8.1 run Chrome without going *through* IE. I didn't pay as much attention to that as I should have, but essentially everything seemed to be working very well. His Internet connection, however, is lightning fast, and connecting to that wifi, things were downloading and running spectacularly well. Just what I'd expected - or at least hoped for - when I bought it.
Using it at home today, the problems have resurfaced. Loading emails, for instance, is not quite right. Images in the emails frequently don't load properly - it will stutter and often stops in the middle of an email. If I click on a link, there can be a significant delay before the page loads. Videos buffer every few seconds and even when I let the entire video load, it still plays spastically.
All of this is in Chrome, using tabs - which I always do. Yes, of course I could clear the cache, start fresh, use no tabs, let one thing load at a time, but that's not what I have ever done, so this is real world testing. The most telling detail, though is the download speeds I'm getting.
Running Speedtest on all three machines, the ping is basically the same, but on the Toshiba, it frequently can't even finish the download test. It just stalls to a halt. The Chromebook gets a download speed of 5.75 and the HP gets 21.31. We pay Time-Warner for 20, so I'd really like to see something like that on the Toshiba.
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Apr 23, 2013
I am having trouble with ICS on win 8. On my old laptop (win xp) I used to be able to share my 3Connect dongle internet to connect to Xbox live. I recently got a new laptop with win 8 and whenever I share this internet connection I can never connect on my Xbox (the network to internet part fails). When everything is connected up and shared the Ethernet says 'Unidentified Network' which i believe is the cause of the problem. I've read i may require a driver update but i cannot seem to find one.
My Laptop: Toshiba Satellite C855-29N
what to do, maybe i am not setting up the connection sharing properly?
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Sep 20, 2013
I have an iPhone 4 and it has the ability to share its 3G data connection over USB (or WiFi)
When I had Windows 7 and I put the option to share over USB, the minute I put the iPhone 4 in over USB, the connection would automatically be detected and used. But with Windows 8, I am forced to use the WiFi feature which is bad for my battery and speed and I wouldn't prefer this of course.
How to set up Windows 8 to use the internet connection over USB?
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Mar 25, 2013
My Windows 8 computer is not connecting to the internet even tho it is connected to the internet via ethernet cord. Also My computer is moving incredibly slow and I cannot even get to the control panel, much less edit the network options. When I try to do so, my computer freezes up. I am currently using my sister's laptop.
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Jun 11, 2014
I just got done upgrading my wife's newer desktop PC that had Windows 8 on it. Did the simple (but LONG) upgrade to 8.1.
Now this PC can NOT access the internet. In Network settings, it's showing the Network Adapter and Access point have a strong signal off my Wi-Fi router, but when I open a Browser or Email NOTHING !!
I've checked Firewall settings etc.... to no avail.
Also, this PC is showing a DIFFERENT access point than my other devices that connect through my Wireless router.
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Mar 22, 2013
My laptop keeps losing internet connection. It appears to remain connected to the router but not have actual internet connection. I have pinged the router thousands of times and have no packet loss so I don't suspect that is the problem. I've tried the internet connection on a computer running Windows XP, one running Windows 7, and one running Mac OS X and none of them have trouble staying connected, so it appears to be a problem only with this laptop.
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Feb 15, 2013
my internet connection dropping every day, usually around 2-3 times per day. Internet goes off for a second or two and it comes back. Usually this wouldn't be a problem for me but I am a professional poker player and every time internet goes off, I loose all my active tables in poker lobbys (due to reconnect) which is unacceptable and a serious problem for me.
I have tried this now on both Windows 7 x64, as well as windows 8 x64, and same problem continue to happen after freshly formatting my PC. I am connected directly to my ISP modem and I have also connected another computer(laptop) in same way to determine if it's a computer issue and this problem isn't happening on my laptop.What Have I done so far?
-Updated latest driver, changed cables, disabling and replacing LAN cards, disabling sleep modes.
-Formatted my computer (Went back to Windows 8 from win7 as I thought this might be the issue but it isn't)
-Tried removing programs such as NOD32,Utorrent,etc..
-Talked with ISP who replaced the modem and confirmed it is stable and not dropping connection on their side.
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Dec 22, 2013
I install Windows 8.1 Enterprise x64 someday ago. but I can't connect my Internet connection via Modem. in windows 7 I can connected it easily, but now I can't.
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May 30, 2013
I am currently having an issue with my network. Basically, every time my main PC is shut off, the wireless will drop it's internet connection. Devices will still connect to the wireless, but there will be no internet connection.
This had happened before, about 5 months ago, and I had fixed it by unchecking the TCP/IPv6 in my network adapter but now the same issue has come up. My main PC is wired direct to the router, which is a D-link DIR-655. As long as my PC is on, then the internet will work fine. If it is off, then at some point the connection will get dropped and not come back on until my PC is turned on again.
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Mar 27, 2013
Internet worked fine for about a week until I started watching shows online and using a lot more data then suddenly I could no longer visit sites or use web based programs even though 8 says its still connected to the internet
If I restarted my computer it would work for maybe an hour then would happen again it seemed like if I deleted my cookies it would work for a longer period of time. If i reset the router or modem it would work for a bit as well. it has gotten so bad it stops working after about 30 seconds of usage now but after clicking my wifi connection and clicking reset estimated usage I was able to get about 20 minutes
If I plug into Ethernet into it instead of wifi it works for a while then has same issue I've also tried it on 4 seperate networks all were using the same model router ive since upgraded to a better router issue stays the same. Ipconfig sees the gateway and has an ip address but if I try to ping out or even to ping the router itself it times out Reinstalling windows 8 started the issue over could use the Internet heavy at first then progressively less as time went by No antivirus software, disabled firewall, disabled protective mode, all updates are done, did the netsh winsock reset
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Apr 1, 2013
I've been having troubles with my internet connection for about 3 weeks. It all started like the 4th day after they installed the service. First couple of times it would only happens once or twice a day, but lately is been happening about 10 to 20 times a day. Pretty annoying since I am an online gamer and I have invested some money on games where I can get perma-banned.
I can be either talking on skype, or in the middle of a match and internet will disconnect and show No internet access Limited Connectivity. Every time I use troubleshoot problems, I always get the same result "default gateway not available" and if I do what windows tells me to reset the modem nothing happens, my computer reconnects with the limited connectivity sign.
And in worst cases, it happens over, and over, and over again so I have to unplug the modem and then reboot my computer for it to work, but the last couple of times that I've done that, computer doesn't connect to the internet and the troubleshooter says the Wi-fi is disabled, and asks if I want to fix it as administrator.
At first I thought it was the company's fault until I noticed that sometimes when my computer has no internet connection, I can still use my the internet on my ipod. That doesn't happen always, though.
Basic Details:
Hp Laptop- Pavilion g6
Windows 8
Modem Ubee
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May 31, 2013
My computer keeps listing the internet connection as "limited". It does this randomly, I don't know when it will happen next. Restarting router/computer fixes it sometimes, but not all the time. Sometimes it takes about 4 restarts of the router until I get a proper connection. Trouble shooting merely describes the problem as having no connection and tells me to reconnect the router. This takes around 5 minutes each time and I'm getting tired of doing this, as it interrupts skype calls, games and conversations.
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Jan 11, 2013
I know posts have been circulating around this topic but none that directly address my needs. I just recently did a fresh install of Windows 8 onto a brand new SSD. I then set all of my documents to be on my traditional hard drive. Everything worked perfectly for about one day then my metro apps stopped connecting to the internet. I am on the internet currently using the desktop application of Chrome and all of my desktop applications connect to the internet. Additionally my computer tells me it is connected to the internet and troubleshooting identifies no problems.
Here's the problem all of my metro apps will not connect to the internet. The "Store" app says that my computer is not connected to the internet. The weather app opens but does not refresh, and most of my apps do the same thing. they have a constant loading symbol.
I have no antivirus installed. I did install PocketCloud Windows Companion VPN service so that I can access my computer with my tablet. I have scavenged all the forums and there seems to be no answer. Is this just a problem of Microsoft's?
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Sep 30, 2013
i want to know is it possible to combine / link agrregation...multiple connection on same pc, (wifi and Lan) just as a software do, can we manualy fo it ?
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Jul 22, 2014
I've been having a problem since I updated to Windows 8.1My internet wi-fi connection is unusually low and is not working after only minutes of browsing the internet. The problem is always fixed after I run troubleshoot problems and is saying that the default Gateway is unavailable. My netword card might be the source of the problem even tough I updated the drivers. I'm not sure which one I have because drivers from Ralink and Qualcomm seem to be working both.
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Apr 14, 2013
I have had my windows 8 laptop since January and have had absolutely no problems with it until now. i recently just took my laptop away on a holiday with me for a couple of weeks where i did not have any internet connection. The laptop was working fine and had no issues with playing a few games or watching movies etc. I just got home and started my laptop when i noticed no programs would open including (google chrome, internet explorer, various games and applications including the windows 8 menu screen programs).
However the only program that did open for me was files explorer. my first instinct was to restart my computer, so i did go to the settings button and selected restart. after waiting a couple minutes and not seeing and progress i held the power button in and then turned the computer back on. the same thing happened again and i again tried to restart my computer through the settings menu. however this time the restarting screen appeared, however after watching this screen for 20-30 minutes with no signs of updates or the like, i again held the button down to restart.
I did some googling and found users facing similar problems and mentioned about it all being involved with internet connection. i turned my internet off on the laptop and restarted the computer once more, when it came back on, all the programs worked as usual so i turned my internet back on, and as soon as i did, the computer refused to open any new programs. i went on my computer offline and deleted my newest programs and files i had installed the last time i had internet as well as running a full system scan on norton, norton could not detect any problems and the computer still refused to work online.
Specs:
OS : Windows 8
Model : Toshiba Satelite
Processor : intel core i7 - 3630QM CPU @ 2.40GHz
Installed RAM : 4 GB
64 bit
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Aug 24, 2014
Recently my Samsung laptop has been getting kicked of my house's WiFi. The computer will power up normally and connect to the WiFi, but as soon as I try to use the WiFi to access the internet the connection fails.Typically this only occurs when other devices are connected to the same WiFi. As soon as the other decieves are taken of the WiFi the computer is able to access the internet again. I have tried updating all my drivers and still nothing.
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Aug 3, 2013
My new laptop will randomly disconnect from the internet but still remain connected to my wireless network. I've unchecked the box allowing the wireless card to be powered down, I've done ipconfig release and renew, and I've checked my drivers but none of it has fixed the issue.
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May 24, 2013
My Internet is fine. I can connect with my iPhone, and with Ubuntu OS.
It's just the button in the bottom right hand corner (the wireless signal bars) doesn't do anything after I click it on my windows laptop.. It happens every so often disallowing me from connecting to the Internet in times when I need it.
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Feb 27, 2014
I am using internet via usb modem. Its working fine, but when i open Settings>>Change PC Settings>>Networks I can see WiFi, Ethernet & VPN but not my internet connection. I have attached a screenshot, and my internet is connected when i am taking the screenshot.
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Oct 20, 2013
I recently updated from Windows 8 Pro to Windows 8.1 using Microsoft update. After the update was completed, I've started to have problems connecting to the internet using a wired connection. NOTHING else has changed since the update. If I reboot, it works for less than 30 minutes and then the connection switches to "limited connectivity" with no way to revert it back to the usual status. If I reboot the computer, it works fine again for a little bit. Oddly enough, if I connect the computer to the exact same router using wireless, it does not seem to be dropping the connection.
I'm using a Dell Studio XPS 8100 with the factory Broadcom Netlink Gigabit Ethernet adapter.
So far, I have: disabled, reenabled the device (PC seems to hang when I do this as well) reinstalled the drivers after removing them verified there is no proxy or weird DNS settings setup on the connection.
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May 22, 2013
My Internet connection icon/button (either on the desktop to the right of the task bar or on the settings when you slide in from right) doesn't work...
I mean when I click it it does absolutely nothing. Also, when I open the network and sharing center after clicking change adapter settings it loads forever.. I've got work to do and I need the Internet.. I don't know what to do I can't keep switching to Ubuntu..
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