Network / Sharing :: Acer Aspire V5 - Internet Keeps Dropping Out Every 30 Minutes
Jun 3, 2013
I have Acer v5 touch which I only just purchase A few weeks ago. For some reason every 30 minutes the internet keeps dropping out, When the system Carn't connect I can connect to the internet with my tablet just fine so I dont know if its the router?
My family has reported that there having issues aswill but it seems to be at diffrent times. So I carn't tell if its the computer or network dropping out, I have read that acer has had previous wifi issues a few months ago. This leaves me comfused and how to fix the problem. Its A brand new machine so if it is the laptop why am I already facing issues with it??
Heres the error : [URL] .....
Could it be the computer or network?
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Dec 21, 2012
I JUST bought my laptop three weeks ago. Two weeks ago, I started having issues where I would constantly lose my Internet connection (wifi). This is not happening with any other devices in my home, including my IPad and son's laptop. Now it's not recognizing Internet connections at all. Acer wants to charge me, says it a software issue, not hardware. It's an Acer Aspire V5-571P.
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Feb 1, 2014
Recently bought 3 laptops for the household (1 HP Envy TouchSmart m7 Sleekbook, and 2 Gateway NV570P10u Touchscreen Laptops)
Laptops came with Windows 8, I immediately upgraded to Windows 8.1 so I cannot say if things were working when I had Windows 8
I have all these laptops connected to the Internet via DLink-Dir655 Router. Additional devices connected to the router/internet are a wireless printer, server running Windows Server 2008, laptop running Windows XP Professional, and a laptop running Windows 7 64-Bit Home Premium (along with couple cell phones running Android). All other devices have absolutely no connectivity issues ... Only the 3 laptops running Windows 8.1 keep giving us headache to a point we can hardly connect to the Internet using these (Winows 8.1) laptops
Interestingly, when I connect laptops via Ethernet cable connection is "little more stable" but I still get disconnects ("page cannot be displayed" errors) which leads me to the conclusion that it is not Wireless card always but Router or its settings are also playing a role.
We can focus on HP laptop to address this issue. It has Intel Centrino N-2230 as its built-in wireless card. Was having lots of disconnects or pages partially displayed but when I attached an old MediaLink Dongle (USB WiFi Card), internet connection became lot more stable. It is atleast 10x more stable compared to built-in wireless card but I still gets disconnected even with this dongle (and Ethernet cable as mention before)
PS: I tend to believe it is router's compatibility ... Otherwise why Ethernet Cable is giving the connectivity issue? But router is listed as compatible with Windows 8 on MS Website and Ethernet connection is 10x more stable than Wireless connection.
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Sep 2, 2013
My laptop is a Lenovo Z580, the dropping off of internet has gotten worse over the weeks and it now d.c every minute even though it says it is connected in the side bar and i have to reconnect by disconnecting then reconnecting the wireless adapter. I have spent a long time troubleshooting this problem as soon as i come home from work, i have been on many forums and tried many different solutions from disabling power saver management, updating drivers, reseting TCP/IP and winsock as read on this forum and it only makes it worse.
Every other device in my house is connected fine and it seems only to be a windows 8 problem as other laptops/computers in my house are all windows 7 and they work fine, i even got a new router a few days ago and it has made no difference.
I don't really know what to do anymore, just patiently waiting for a windows 8 update.
I had to disconnect/reconnect to post.
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Sep 15, 2014
I have an Acer Aspire laptop with Windows 8.1. My main modem is located downstairs in my house, with a laptop connected to it (it works fine, never any issues). Before, I had a router wired upstairs to connect my laptop to. Here's the problem - it doesn't matter if I am using a wireless or a wired connection, I get a limited connection. I will have Windows troubleshoot the problem, and it always says that the problem was that the Default Gateway is not Available, and it will say that it is fixed. However, this randomly happens over and over anywhere from 2 minutes to 20 minutes after I just "fixed" it.
I have just recently tried running a wire across my house to plug directly into the modem. This worked for a while, but the same thing started happening. Keep in mind, there is also a laptop wired directly to the modem downstairs in my house. I believe (but I haven't checked this in a while) that if I connect to the WiFi from my modem downstairs, it works fine.
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Jul 31, 2014
I have an Acer Aspire E1-572 laptop. Went to connect it to my router via an Ethernet cable but failed to have connection,It works okay on wifi but not on the Ethernet the square box don't show next to the clock.I have looked in device manager for any yellow exlamation marks and none to be seen.
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Dec 9, 2013
My computer randomly disconnects from the wifi, and goes to limited, and from there I have to disconnect and reconnect to the wifi. I have tried everything, even making sure that my computer cannot turn on the wifi. I have a Asus q500a laptop, running windows 8. The last time it happened, I ran troubleshooter, and it said the default. gateway is not available, and it was fixed by resetting the network browser. I have noticed that this happens while i have 3 or 4 tabs open, or youtube open. I need this to be solved, because I use this computer for school work, and I cant get anything done!
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Jul 31, 2014
I have windows 8.1 installed on my Dell Inspiron 15 7537 and use a TP-link TD-W8960N modem. Every once in a while (once or twice a day, sometimes more) the laptop would lose connection with the router. When I click on the network icon down at the bottom right hand corner of the screen to try and reconnect, my network would not be there.
This is what the network pop-up looks like when I'm connected. When the laptop drops out, then my network is not shown, only my neighbours one (westham).
When the computer (I have tested 2 different modems and continue to get drop outs so it's definitely the computer) loses connection, I then click troubleshoot and I see that it "resets network adapter" and then my wifi is somehow found again and it automatically reconnects. Sometimes this troubleshooting does not work though.
Now before you tell me to check if I have the latest driver installed, I have checked several times with the dell website and it IS up to date.
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May 3, 2014
I have a laptop running Windows 8.1 with Update 1. I have drives mapped to my Windows Home Server 2011 and to my Windows 7 desktop PC. But each time I reboot the laptop it drops the mapped drives and I have to try and map them all over again. I say "try" because most times I have to go back to my other PCs and unshare and then reshare the drives for them to be seen again in Windows 8. Then I can map them again but only until the next reboot.
Same goes for the Windows Home Server 2011 Connector software. Windows 8.1 drops the connection after a reboot and the Connector software must be reinstalled EACH TIME to connect with my server.
I have the SAME user name and password on ALL machines. I have tried mapping the drives with just the username and password as well as with the remote PC nameusername combo but that doesn't work either. Finally I have set my shared drives/folders to have read/write access to ALL users. Again, no luck unless I unshare and reshare.
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Jul 7, 2014
This is a 6 month Old Gateway Laptop, Windows 8 preinstalled. Broadcom Network Adapter.
I have a Buffalo WZR-300GB Router (2.4mHz, with 802.1/ 11g/b/n) all working. There are 4 wired and 3 wireless computers on the network. Wife's Gateway (Windows 8) is the ONLY one with [wireless]dropped connections. No MOVE has been made with Her Laptop or the Router.
This is the troubleshooting I've have done so far.
Uninstalled/reinstalled network adapters.Reset the adapters. Scanned Hardware changes (before/after) in the Device ManagerTurned off Power Management.Disabled the Lan (wired) connection-adapter.Removed (Forget this Connection) 2 other wireless connections from outside the home.Wireless Adapters are set to "Maximum Performance" under (edit power plan).Moved to Laptop (actually the 1st thing I did) to 2 different locations with same results, dropped connection.Under settings the Topology is all Checked, Except 2 I have never seen before. Multi-Layer Protocol, and Kernel 64 something. Anyway, when I insert a check mark next to both. I'm Prompted "Do you really want to disable this connections?" I have done both (checked/unchecked) nothing changes.Under Device Manager: Restore all Hidden Adapters, About Five More adapter showed up I had never seen before. So then I Scanned for Hardware Changes. No effect!
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Oct 22, 2013
I'm going to throw my hat into the ring of people with wi-fi issues following an update to 8.1. on a brand new Alienware 17.
After the update to 8.1 last night, wi-fi will connect and then drop out after I start transferring data (browsing)
The only remedy is to either restart, or "forget" the connection and re-establish. At which point it will again only work for several minutes, or until I start "using" it.
Wireless adapter is a Broadcom BCM4352 Wireless adapter.
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Apr 26, 2013
A friend of mine just bought a HP Envy dv6-1148ca and the LAN and WIFI keeps dropping out.
He has re-installed Windows 8 twice with the same results.
System specs:
Windows 8 64bit
AMD A8-4500M
8GB RAM DDR3 800MHz
750 GB HDD
AMD Radeon HD 7640G
Ralink RT 3290 802.1 bng WIFI adaptor - Driver v5.0.2.0 Date:2012-08-08
Realtek PCIe GBE Family Controller - Network adapter, Driver v8.3.730.2012 Date:2012-07-30
Searches showed others with HP laptops having the same issues, no one seems to find an answer to this problem.
Secure sites seem to be more stable, but do drop out.
Some sites won't start at all, others start but drop out after 1-3 hours.
We have reset the Power Management to not 'Allow the computer to turn off this device to save power' and still the same.
Other laptops on same network are having no problems, including other HP laptops, different models.
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Sep 14, 2013
I have an HP m6-k015dx and it has an intel centrino 2230 wifi card in it. I also have an old, netgear wna 1100 usb wireless adapter. The wireless usb adapter I have gets extremely better wifi connection that the internal adapter and the signal strength on the networks won't fluctuate. Are there any settings I can change on the intel adapter, or can I buy a new internal adapter to replace the intel to get better reception?
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Sep 15, 2014
I have a Acer Aspire E1 570 laptop that I use for college, the laptop is less then 8 months old. For some reason recently it starting going dead at 40% battery charge remaining. I ran a powercfg -energy from the command prompt and it said that my batterys designed charge is 37000 and last full charge untill the battery read it was fully charged is 36526. I use the laptop on the battery all the time while i'm at school. I was thinking maybe just refresh the PC from the recovery i made using the provided software with the computer. I'm unsure if that would correct the issue.
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Jun 28, 2013
I have an Acer Aspire 5057G with WINDOWS 8.
When I am ussing it frozens and I have to reboot with the I/O Buttom.
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Jun 24, 2014
Toshiba satellite L875D laptop with windows 8.1.
My windows 8.1 laptop keeps stating that I have limited or no internet accessibility and drops the signal often.
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Nov 22, 2012
i have ACER ASPIRE v5-431 laptop.
i have installed Win 7, ubuntu, xp, vista.
But when i try to install Windows 8, it just doesnt install.it gives me following error :
I Tried everything.i performed a Clean install {deleted all partitions & installed on a new partition}
I even used ACER just UPGRADE ASSISTANT.The OS doesnt install. i tried freaking 15 times just trying to install that OS but still it just doesn't install.
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Apr 11, 2014
I am currently typing on a Acer Aspire 6935. It originally came with Windows Vista Home Premium and then I bought a copy of Windows 7 Ultimate. It took me a while and when I say a while, I mean about 10 weeks to find ALL of my correct drivers and this laptop is special because it has some fantastic speakers. So finding the right driver for the speakers was a pain in the... Without the drivers, my sound horrible. I want to upgrade to Windows 8 because I like the new interface and I like Windows 8.1 Update 1, however, my drivers are a problem. I found the correct drivers but I forgot where I downloaded it from. What can I do? If I upgrade to Windows 8, will it keep my drivers?
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Apr 8, 2013
I have an Acer Aspire V3-571G-53216G50Makk.
As some program I use usually are not 100% compatible with Windows 8, I tried to format and put windows 7.
When I installed windows 7, the computer started to heat up and shut down too .. I was convinced that the problem was the BIOS. So I updated it from v2.04 to version 2.13.
I did not notice any difference and the computer continues to shut down. I had only to open a game for 30min.
I went back to change the BIOS to UEFI type and installed again windows 8.
With windows 8 computer already accelerates the fan and he does not turn off so many times.
As the UEFI BIOS type is recommended for windows 8, that have logic ...
However I still find that the computer does not work well. If I play something for 1hour, some times the computer shuts off and sometimes not.
The computer shuts down and after 2-3 seconds, it automatically turns on.
I think this is very strange ...
The fan speeds up a little, but she never arrives at full speed!
So I thought it was a problem in the version of BIOS and I have tried all the ways to replace the original version, v2.04.
Unfortunately, without success!
I no longer know what to do ...
Actual BIOS version - 2.13:
h**p://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_2.13_A_A.zip?acerid=634950419479639493&S tep1=Notebook,%20Ultrabook&Step2=Aspire&Step3=Aspi re%20V3-571G&OS=8cn1&LC=pt&BC=Acer&SC=EMEA_21
Original BIOS version - 2.04:
h**p://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_2.04_A_A.zip?acerid=634846811372439768&S tep1=Notebook,%20Ultrabook&Step2=Aspire&Step3=Aspi re%20V3-571G&OS=8cn1&LC=pt&BC=Acer&SC=EMEA_21
RMN: Q5MV1
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Sep 15, 2014
I've just bought a new Acer Aspire V3 772G. My laptop crashes or reboot by itself every times i play a video game. Sometimes 5 minutes or 2 hours later.
-I update all the drivers from the Acer Website.
-I've updated the Bios to 1.15 (the latest).
-I've already run a memory test with Memtest86 during 10 hours : no single error.
-I've run a CPU test with intel with intel Processor diagnostic. There's a warning which says
CPU Frequency Test Passed with Warning!!!
The processor frequency could be affected by power management features. In order to ensure the processor frequency is not affected by a power management setting, enter BIOS, load defaults, and disable any 'Over-Clocking' or power management features that may affect processor frequency. Also, set any software applications which control power management features to default.
I didn't overclocked my CPU. I don't know whether it's overclocked or not. It's a second hand laptop.
-I've tried to test my graphic card with AtiTool but when i run it it says ''The Kernel Mode driver does not seem to be running A device driver is required for communication with your video hardware.
-I've also run a hard disk test with HDtune and it seems that i have 381Mb as bad sector.
My specs : IntelCore i7-4702MQ 2.2ghz with turbo boost up to 3.2ghz
Nvidia Ge force gt750m
16gb ram DDR3 L
1to hdd West digital
Windows 8 upgraded to windows 8.1 64 bits
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Aug 6, 2013
I have a New Windows 8 Acer Aspire V5-571P Touch Machine, Everytime I go to facebook homepage or a site that has a like button extention the whole system will freeze Things I have tried.
Clean Boot
ReInstalled Chrome
Removed All Extentions From Chrome (it worked for a few days then the problem appeared again)
It will freeze for 20-40 secounds then everything will be normal untill I reboot the system again?
This issue has been coming and going for the past month and the PC is only a few months new.
I'm starting to think its a hardware or major software issue sinced ive tried everything even re-installing Windows 8 that fixed it for a few days and then the issue re-apperaed and no I haven't downloaded anything that would of conflicted.
The issue does not appear in safe mode or firefox the last time I checked a few weeks ago.
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Jun 30, 2014
My system started pausing/freezing, log files showing some errors about not finding some *.dll files. The system will still boot; I enabled the administrator account, but have lost the original user profile. All the docs/files are still there in the usual c:usersusername... directories. Installed Seagate's SEATOOLS app and it reported a failure, not completing the process. I used the recovery app from Acer and created a bootable recovery device (Seagate expansion portable drive) and a CD of drivers and apps. I am told this system has a small SSD, but it is hidden because it is for the OS, Windows 8.
I've put an identical replacement drive in; I changed bios to boot from the external USB device and it comes up in what appears to be recovery mode. I select option to completely refresh system, but it then comes up with "drive where windows is installed is locked". I select the reset option, it asks whether I want to re-partition. If I select yes, it returns 'unable to reset pc system drive cannot be found'. If I select no to repartition, it returns 'unable to reset. A required drive partition is missing.'
Using the recovery app, I can get to command prompt; it comes up as windows ver 6.2.9200, x:windowssystem32, The c: dir<enter> command returns efi (D), bootmgr, boot (D), bootmgr.efs and sources (D). I insert another usb stick and those files show up correctly.
Also, a byproduct of installing drive it indicates it can't find a battery now!
Why the reset or recovery options are not able to see the replacement drive? Since I used a Seagate expansion portable drive rather than a 16gb USB drive, is that the problem? I believe Windows 8 won't allow the use of a DVD for the recovery process (size issue?).
Could I consider doing a reformat and clean install of Win7 pro? Will I need to change the boot bios setting from UEFI to legacy? Would I still be able to reinstall Windows 8 at some point in the future if necessary, or should I try to work with the Windows 8 configuration?
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Sep 15, 2014
Ok, acieved to downgrade/upgrade the BIOS version with the Acer XC-603 to be able to downgrade to Windows 7. Do i really have to delete all partition or can leave the recovery partiton un touched to always be able to recovery the original OEM Windows 8.1 that comes with the machine from out the factory? I always want to be able in case i mess up recover my Windows 8.1 installation thats pre installed on the recovery partition.
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Apr 8, 2014
My laptop is one year old and is saying the boot configuration data file is missing some required information file:BCD error code 0xc0000034. I do not have a recovery disk or anything
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May 11, 2014
I have an Acer Aspire V5-472P laptop. My problem is that the battery indicator on the taskbar is malfunction. It stays "100%" at least until 2-3 hours and now the battery life ends at around 50%. Before this, it was around 20% then 30% then 40% and now 50%! It just keeps on increasing and I don't know what the problem is! I have changed the advance power settings. There should be a warning for low battery but there's none! I feel like the battery life is getting lower too. Is there something wrong with my battery power apps or something? Or is it a BIOS problem? Or something else?
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Aug 10, 2014
However I am experiencing problems with the sound. It just doesn't appear to be working, despite the volume being turned up to the max. The problem usually fixes itself briefly after a restart but it then cuts out after time.
None of the playback devices are muted. When I try testing the speakers, I get an error message saying "Device in Use: Please close any applications using this device for playing audio" - however, there doesn't appear to be any device using the speakers.
I have recently started using an HDMI cable to use my laptop through my TV
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Apr 2, 2014
my laptop upon powering on i get an error message in the top left hand corner stating operator system not found or detected w/e also accessed bios screen via F2 and the HDD not found not to sure what HDD is i think its harddrive info would work. Anyways i purchased a five disk media restore which contains 1 system disk 3 part recovery media and 1 disc titled language. upon attempting to restore the loading gets hung up in the process also tried numerous times and sometimes wont even allow me to select a restore route.
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Jun 20, 2014
It's an acer aspire v5-573PG, specs are
Intel Core i7 4500U (1.80GHz)
8GB Memory 1TB HDD
NVIDIA GeForce GT 750M
I have had this AWFUL buzzing sound accompanied by what seems to be a frame or so of lag when playing video games, watching Youtube videos, or watching windows media player videos. It sounds like the buzzing sound when you get a blue screen of death and it occurs about every 30 seconds. It comes through the speakers and I have tried different earphones to no avail. I found a youtube video showing the EXACT same sound I recieve!
Url....
It's the buzzing sound about 3-7 seconds into the video. My buzzing / stuttering is nowhere near as severe-at least not yet. In fact it seems to have started about week ago, very rarely I was hearing some static while watching youtube videos but it wasn't much and I figured it was from the headphones. I've been having all kinds of problems with my disk and memory usage. I've had some programs hogging outrageous amounts of my disk such as windows protection and now periodically, windows modules installer worker. Something is wrong. This should be a powerful laptop more than capable of handling basic idle windows. Even when I have just firefox and windows media player open.Is something like windows media player supposed to take so much of my disk? I have updated everything I can including my graphics card and the sound drivers.
This is what I get from sfc /scannow
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Sep 15, 2014
I recently purchased this Acer Aspire V3-531 laptop to replace my Acer Aspire netbook which had provided faultless service for 3 years. The new laptop works well, however, I have an intermittent problem when the laptop will shutdown/restart mostly straight after waking from sleep mode and once while idle.
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Mar 2, 2014
I wanted to install w7 so i accidentally formatted some drives. then noticed i cant install w7 because of the gtp partition. as you can see in the pic partition 1 the recovery one looks like it wasn't formatted( i cant remember as i formatted the partitions 3 months ago) so is there any way i can use that recovery partition to restore windows 8
I have tried the alt+F10 menu. none of the following ways in the menu let me restore or reset the laptop. i tried all of the options in the picture none worked
So I am left with an laptop with no os how can i restore the pre installed Windows 8 or install w7 (i have a w7 cd)
The laptop is an aspire e1-571
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Jul 30, 2014
Working with ACER Aspire E1-510, 15.6 HD LED LCD with Windows 8.
UNABLE TO ADJUST BRIGHTNESS.
Have tried Control Panel, Fn keys.
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