Network / Sharing :: Windows 8 Wireless Adapter Dropping?
Jul 7, 2014
This is a 6 month Old Gateway Laptop, Windows 8 preinstalled. Broadcom Network Adapter.
I have a Buffalo WZR-300GB Router (2.4mHz, with 802.1/ 11g/b/n) all working. There are 4 wired and 3 wireless computers on the network. Wife's Gateway (Windows 8) is the ONLY one with [wireless]dropped connections. No MOVE has been made with Her Laptop or the Router.
This is the troubleshooting I've have done so far.
Uninstalled/reinstalled network adapters.Reset the adapters. Scanned Hardware changes (before/after) in the Device ManagerTurned off Power Management.Disabled the Lan (wired) connection-adapter.Removed (Forget this Connection) 2 other wireless connections from outside the home.Wireless Adapters are set to "Maximum Performance" under (edit power plan).Moved to Laptop (actually the 1st thing I did) to 2 different locations with same results, dropped connection.Under settings the Topology is all Checked, Except 2 I have never seen before. Multi-Layer Protocol, and Kernel 64 something. Anyway, when I insert a check mark next to both. I'm Prompted "Do you really want to disable this connections?" I have done both (checked/unchecked) nothing changes.Under Device Manager: Restore all Hidden Adapters, About Five More adapter showed up I had never seen before. So then I Scanned for Hardware Changes. No effect!
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Sep 14, 2013
I have an HP m6-k015dx and it has an intel centrino 2230 wifi card in it. I also have an old, netgear wna 1100 usb wireless adapter. The wireless usb adapter I have gets extremely better wifi connection that the internal adapter and the signal strength on the networks won't fluctuate. Are there any settings I can change on the intel adapter, or can I buy a new internal adapter to replace the intel to get better reception?
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Apr 28, 2013
I just got a computer that comes with Windows 8 and I'm trying to get on the internet with the wireless adapter I was using on the old computer but I keep getting an error message. I am able to install it from the disc but when I go to run the program it says "Can't load ProcNICs.dll" This is the adapter I am using (version 4). The most recent driver the website lists for this adapter is for Vista. Is there a way to get this to work?
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Nov 13, 2013
After a while when i'm browsing the web etc, my wireless connection goes to Limited and there are no other wireless networks available (when there should be 10+ networks).
When i disconnect that limited connection, there are suddenly no networks found and my wireless adapter disables itself and i can't re-enable it anymore. The only thing to restart my computer.
This occures after a couple of minutes. I had this problem before, but then it fixed itself for a couple of weeks and now i have the same problem again.
I've tried reinstalling my drivers, but doesn't do the trick..
I have an Asus N76VM laptop running Windows 8.1 Pro 64 Bit with a Intel(R) Centrino(R) Wireless-N 2230 adapter.
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Jun 20, 2014
I have a Lenovo Ideapad Y500 laptop running Windows 8.1. i7, 8BG ram, 2GB Nvidia card--all that stuff. It ran perfectly for nearly a year. But now, the local area network is broken. I haven't done anything different or changed anything that would affect it, as far as I know. But now that it's summer, I have lots of free time but I can not lan any games with people, which sucks. So I googled and googled, tried the netsh int ip reset resetlog.txt (or whatever it is), tried ipconfig resets and stuff, and none of that works. The wireless lan adapter Media State is still "Media disconnected."
I took this screenshot AFTER I did OneKey Recovery (which is a factory reset). It set my computer back to the original settings: Windows 8, full of bloatware, etc. I did this reset last night, updated it, updated it to Windows 8.1, updated Windows 8.1, and finally, before I went to bed, tested the LAN. It worked, I was able to connect to my Dad's Minecraft world. So I set my laptop to start re-downloading my games (reset deleted all my data), and when I opened it up this morning to play Minecraft with my family, the LAN was not working again. I couldn't connect (or even find) the lan games.
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Oct 27, 2013
I have a Netgear WN111 wireless adapter on my PC. Since installing Windows 8.1 it doesn't connect automatically to the router. The PC says there are no connections available, so I can't even click on the router to try to connect. If I pull the adapter out and push it back into the USB port it connects automatically. Also, when I switch the PC off, the LED on the adapter continues to flash, so I have to pull it out and plug it in again to stop that. I've tried troubleshooting, compatibility check, reinstalling the driver and uninstalling the driver and getting Windows to install one itself.
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Jun 14, 2014
I keep loosing the Internet, every few days, and I go to my adapter settings, disable, then enable, and it comes back on. My adapter ia an Asus PCE-N15 Wireless LAN PCI-E card. I have a Lenovo H415 desktop running Windows 7.
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May 24, 2014
Laptop - Acer Aspire V5-552G-X414
Router - Asus RT-N56U
Modem - Arris DG860
Wifi Adapter - Atheros AR5BWB222
ISP - Time Warner Cable, 20/2 Mbps
Devices Connected - 2 Iphones, 1 Kindle Fire, 1 PS4, 1 Desktop, 1 Laptop
No Error Messages
Problem: Laptop won't connect at full speed UNLESS I uninstall driver and reinstall. Then it will connect at 20Mbps until I close the lid or restart the computer (I think, not sure on when it slows back down). It slows down to what looks to be 3-4Mbps every single time. It shows no error message and no reason as to why it slows down that I can tell. Device manager shows no problems. Desktop is also ran on wireless through a different adapter and never loses speed, so I'm fairly certain its an adapter or windows problem with the laptop. I've tried original driver and updated to most recent driver and still does this. I've turned off automatic update of driver in Windows 8.1 also.
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Nov 19, 2013
Wireless adapter tripping out after upgrading Win 8 to windows 8.1? Computer used to work fine on Win 8. Now I cant download large files or watch TV or you Tube or live Football 30 feet away from the Router. Yet it worked good on Windows 8. Is it possible to return to Windows 8? I did not make a Restore USB at Windows 8 but did a Restore USB for Win 8.1.
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Sep 15, 2014
i got usb adapter WDL-U700 dual band 802.11n wireless USB adapter it doesnt seem detect 5ghz wifi
i already checked/change configuration to multimedia/gamig enviroment, channel mode etc
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Oct 2, 2013
I upgraded to 8.1 and now my wireless connectivity is lost. I have installed the latest driver model for my device but still it is not working
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Aug 14, 2013
I installed Windows 8.1 build 9471 into my desktop. I use a TP Link TL-WN781ND wireless adapter to access my home network and the internet. I tried copying the drivers from Windows/System32/Drivres and installing them manually, I also downloaded the exe from the site but they still wouldnt connect. It would just say no connections found.
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Jul 31, 2014
I have windows 8.1 installed on my Dell Inspiron 15 7537 and use a TP-link TD-W8960N modem. Every once in a while (once or twice a day, sometimes more) the laptop would lose connection with the router. When I click on the network icon down at the bottom right hand corner of the screen to try and reconnect, my network would not be there.
This is what the network pop-up looks like when I'm connected. When the laptop drops out, then my network is not shown, only my neighbours one (westham).
When the computer (I have tested 2 different modems and continue to get drop outs so it's definitely the computer) loses connection, I then click troubleshoot and I see that it "resets network adapter" and then my wifi is somehow found again and it automatically reconnects. Sometimes this troubleshooting does not work though.
Now before you tell me to check if I have the latest driver installed, I have checked several times with the dell website and it IS up to date.
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May 3, 2014
I have a laptop running Windows 8.1 with Update 1. I have drives mapped to my Windows Home Server 2011 and to my Windows 7 desktop PC. But each time I reboot the laptop it drops the mapped drives and I have to try and map them all over again. I say "try" because most times I have to go back to my other PCs and unshare and then reshare the drives for them to be seen again in Windows 8. Then I can map them again but only until the next reboot.
Same goes for the Windows Home Server 2011 Connector software. Windows 8.1 drops the connection after a reboot and the Connector software must be reinstalled EACH TIME to connect with my server.
I have the SAME user name and password on ALL machines. I have tried mapping the drives with just the username and password as well as with the remote PC nameusername combo but that doesn't work either. Finally I have set my shared drives/folders to have read/write access to ALL users. Again, no luck unless I unshare and reshare.
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Feb 1, 2014
Recently bought 3 laptops for the household (1 HP Envy TouchSmart m7 Sleekbook, and 2 Gateway NV570P10u Touchscreen Laptops)
Laptops came with Windows 8, I immediately upgraded to Windows 8.1 so I cannot say if things were working when I had Windows 8
I have all these laptops connected to the Internet via DLink-Dir655 Router. Additional devices connected to the router/internet are a wireless printer, server running Windows Server 2008, laptop running Windows XP Professional, and a laptop running Windows 7 64-Bit Home Premium (along with couple cell phones running Android). All other devices have absolutely no connectivity issues ... Only the 3 laptops running Windows 8.1 keep giving us headache to a point we can hardly connect to the Internet using these (Winows 8.1) laptops
Interestingly, when I connect laptops via Ethernet cable connection is "little more stable" but I still get disconnects ("page cannot be displayed" errors) which leads me to the conclusion that it is not Wireless card always but Router or its settings are also playing a role.
We can focus on HP laptop to address this issue. It has Intel Centrino N-2230 as its built-in wireless card. Was having lots of disconnects or pages partially displayed but when I attached an old MediaLink Dongle (USB WiFi Card), internet connection became lot more stable. It is atleast 10x more stable compared to built-in wireless card but I still gets disconnected even with this dongle (and Ethernet cable as mention before)
PS: I tend to believe it is router's compatibility ... Otherwise why Ethernet Cable is giving the connectivity issue? But router is listed as compatible with Windows 8 on MS Website and Ethernet connection is 10x more stable than Wireless connection.
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Sep 2, 2013
My laptop is a Lenovo Z580, the dropping off of internet has gotten worse over the weeks and it now d.c every minute even though it says it is connected in the side bar and i have to reconnect by disconnecting then reconnecting the wireless adapter. I have spent a long time troubleshooting this problem as soon as i come home from work, i have been on many forums and tried many different solutions from disabling power saver management, updating drivers, reseting TCP/IP and winsock as read on this forum and it only makes it worse.
Every other device in my house is connected fine and it seems only to be a windows 8 problem as other laptops/computers in my house are all windows 7 and they work fine, i even got a new router a few days ago and it has made no difference.
I don't really know what to do anymore, just patiently waiting for a windows 8 update.
I had to disconnect/reconnect to post.
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Oct 22, 2013
I'm going to throw my hat into the ring of people with wi-fi issues following an update to 8.1. on a brand new Alienware 17.
After the update to 8.1 last night, wi-fi will connect and then drop out after I start transferring data (browsing)
The only remedy is to either restart, or "forget" the connection and re-establish. At which point it will again only work for several minutes, or until I start "using" it.
Wireless adapter is a Broadcom BCM4352 Wireless adapter.
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Apr 26, 2013
A friend of mine just bought a HP Envy dv6-1148ca and the LAN and WIFI keeps dropping out.
He has re-installed Windows 8 twice with the same results.
System specs:
Windows 8 64bit
AMD A8-4500M
8GB RAM DDR3 800MHz
750 GB HDD
AMD Radeon HD 7640G
Ralink RT 3290 802.1 bng WIFI adaptor - Driver v5.0.2.0 Date:2012-08-08
Realtek PCIe GBE Family Controller - Network adapter, Driver v8.3.730.2012 Date:2012-07-30
Searches showed others with HP laptops having the same issues, no one seems to find an answer to this problem.
Secure sites seem to be more stable, but do drop out.
Some sites won't start at all, others start but drop out after 1-3 hours.
We have reset the Power Management to not 'Allow the computer to turn off this device to save power' and still the same.
Other laptops on same network are having no problems, including other HP laptops, different models.
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Jun 3, 2013
I have Acer v5 touch which I only just purchase A few weeks ago. For some reason every 30 minutes the internet keeps dropping out, When the system Carn't connect I can connect to the internet with my tablet just fine so I dont know if its the router?
My family has reported that there having issues aswill but it seems to be at diffrent times. So I carn't tell if its the computer or network dropping out, I have read that acer has had previous wifi issues a few months ago. This leaves me comfused and how to fix the problem. Its A brand new machine so if it is the laptop why am I already facing issues with it??
Heres the error : [URL] .....
Could it be the computer or network?
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May 3, 2013
As the title says, I'm getting a box saying "An unexpected error has occurred" whenever I try and access the properties window for my ethernet adapter. An unexpected power outage earlier in the day rendered my Windows 8 installation half messed up, leaving most of my drivers corrupt, so I had to attempt a refresh today, which solved most of my problems.
Unfortunately others like this have been cropping up since the refresh. I've looked for other possible solutions to this problem, and none have worked so far. Re-registering DLL files solved nothing, a system file check didn't do anything, and making sure I was in the correct user groups didn't solve anything either.
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Sep 5, 2012
I have this usb 2 wireless adapter which worked fine on windows 7, ive just installed Windows 8 and have tried to install this WLAN adapter but its not working. It comes up in device manager as a usb 2.0 WLAN with drivers not installed but when I try and manually install them I just get The hash for the file is not present in the specified catalog file error
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Jun 5, 2014
After updating my windows 8 computer and restarting it I found I was unable to connect via wireless internet. I'm currently connected with a Ethernet cable.
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May 18, 2013
Only just a few days ago did this problem begin. During any session, my wireless adapter will become totally unresponsive and then all of my media connections will become inactive and disconnected. I try to run an ipconfig and it just lists everything as disconnected.
I am thinking that this isn't a driver problem because the wireless internet works up until this happens. I use a d-link usb-wireless adapter but that shouldn't be the problem because even my ethernet becomes disconnected when this issue occurs.
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Apr 7, 2014
Installed windows 8 on blank HD. Version was enterprise. Went through installation process, then discover that the wireless adaptor (laptop, built in) wasn't being recognized FULL stop by windows. I tried a few things. In the device manager, the wireless adaptor is not shown. However, after updating the device list, it shows one unknown device.
I looked through the preloaded drivers for wireless devices, but all of them were for USB ethernet/wireless adaptors, which as I recall from my previous installation of windows was not the type of driver that the device was using. I've also gone through the automates troubleshooting, etc, but nowhere is it even acknowledged that the device is even there. Now, my initial thinking is that it is indeed something to do with the drivers, but I'm not sure if I can find the needed ones. I'll upload more detailed information about my setup if it would be useful.
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Feb 14, 2014
So, I woke up this morning and realized the the wifi adapter on my ThinkPad 430 is disabled. It's been working perfectly fine for a couple years, but as of this AM it didn't work. My smart phone can connect to the wifi access point just fine. What I can check to get it working again?
I have Windows 8.
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Aug 19, 2014
I recently got a 2 slot card but seems to be 1 cm away from my wireless network adpater. When booting up, everything runs fine except I'm unable to connect to the internet. I'm wondering if the GPU is blocking the adapter. The GPU is running at 30 celcius
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Aug 27, 2014
I tried everything I know but can't seem to get back my wifi card to work.
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Oct 16, 2013
I upgraded to windows 8 and have had no problem when I booted up my compaq presario. I was not online went to the control panel to troubleshoot my internet connection and was told that my Ethernet doesn't have a valid IP configuration and that "Default gateway" is not available. I am hardwired into my AT&T router (the same router that is serving three other laptops in my home without any problems). I downloaded the v1.7.0.0 driver but I'm not sure if it installed as I am still having to manually reset my ethernet adaptor via the control panel each time I restart the computer.
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Jan 20, 2014
for a while I've been using netsh to add some IP addresses to the standard windows loopback adapter (interface idx=1) which worked fine until today when I ran windows update.
I have always used this command to assign my loopback adapter an extra IP:
netsh int ip add addr 1 address=111.111.111.111 mask=255.255.255.0 st=ac
(using an example IP address)
But since installing the updates, this returns the following error message:
Failed to configure the DHCP service. The interface may be disconnected.The system cannot find the file specified.
However, when I do "netsh int ip show int" it clearly shows the following interfaces:
Idx Met MTU State Name
--- ---------- ---------- ------------ ---------------------------
1 50 4294967295 connected Loopback Pseudo-Interface 1
3 25 1500 connected Wi-Fi
4 5 1500 disconnected Local Area Connection* 2
and it's not disconnected at all. The only fix I have found so far was reinstalling windows 8.1 and not installing any updates... I just installed the updates again and it stopped working.
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Jan 6, 2014
I am using an ASUS K55N laptop, equipped with an AMD A8-4500M APU, 4GB single-channel RAM, and of course, Windows 8 standard x64.
Occasionally, anywhere from an hour to three days after a boot-up, the computer will hang while in sleep mode (screen will be off but indicator lights will remain on for about 5 minutes in sleep mode) and shut off. Upon restarting, I'll be greeted by a "Your PC ran into a problem and had to restart" Windows prompt. Of course, a minidump will also be produced. However, there is no BSOD anywhere to be found.
Upon looking into these dump files with WinDbg, all of them point toward my Atheros AR9485 wireless card's driver; either athw8x.sys or athrx.sys depending on the driver I was using at the time. I have tried several Atheros drivers, to no avail. I have tried using new drivers, old drivers, Windows 7 drivers, you name it. At this moment, I am using a Windows 7 driver. Yet, it has not solved the issue.
Verifier is disabled, although I believe my issue can be attributed to debugging. I have literally tried everything and it persists.
Attached are my SF diagnostics tool logs.
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Feb 27, 2013
This morning I installed an optional update from Windows Update. It was Ralink Technology WLAN 802.11 wireless LAN card.
Since then, when I try to print to my wireless network printer, the network would disconnect then come back on after a while. The update shows up in Update History as successfully installed but not in the installed updates. System restore is of no support here. The network configuration page shows normal. The web does not appear to be affected. I made a new network connection for the printer but it did not work.
Is there a way to reverse this update or should I uninstall the 802.11 LAN card and let windows re-install anew.
The printer is a HP Officejet Pro 8600e
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