Network / Sharing :: Surface 2 - Unstable WiFi Connection
Mar 1, 2014
My Surface 2 has this issue where it is connected to the wireless network at first and then it gets limited connection followed by no connection until it re- connects. Sometimes it happens a lot, other times a bit more rarely but overall I feel it has been getting worse lately.
I have tried turning off the router as well as removing that specific connection from the Surface through command prompt and re-connect, but neither has worked.
I have tried trouble shooting the network to no avail, and according to device manager my network drivers are up to date so I don't know what's going on.
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Feb 1, 2014
Recently bought 3 laptops for the household (1 HP Envy TouchSmart m7 Sleekbook, and 2 Gateway NV570P10u Touchscreen Laptops)
Laptops came with Windows 8, I immediately upgraded to Windows 8.1 so I cannot say if things were working when I had Windows 8
I have all these laptops connected to the Internet via DLink-Dir655 Router. Additional devices connected to the router/internet are a wireless printer, server running Windows Server 2008, laptop running Windows XP Professional, and a laptop running Windows 7 64-Bit Home Premium (along with couple cell phones running Android). All other devices have absolutely no connectivity issues ... Only the 3 laptops running Windows 8.1 keep giving us headache to a point we can hardly connect to the Internet using these (Winows 8.1) laptops
Interestingly, when I connect laptops via Ethernet cable connection is "little more stable" but I still get disconnects ("page cannot be displayed" errors) which leads me to the conclusion that it is not Wireless card always but Router or its settings are also playing a role.
We can focus on HP laptop to address this issue. It has Intel Centrino N-2230 as its built-in wireless card. Was having lots of disconnects or pages partially displayed but when I attached an old MediaLink Dongle (USB WiFi Card), internet connection became lot more stable. It is atleast 10x more stable compared to built-in wireless card but I still gets disconnected even with this dongle (and Ethernet cable as mention before)
PS: I tend to believe it is router's compatibility ... Otherwise why Ethernet Cable is giving the connectivity issue? But router is listed as compatible with Windows 8 on MS Website and Ethernet connection is 10x more stable than Wireless connection.
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Jan 27, 2014
Since yesterday the internet began to act unsoundly (through WiFi). As in I never had this problem before. There were periods where it was fast enough to play some online games, watch Youtube no problem, and then it would shut off randomly. So since yesterday I have been restarting the modem with only very short term resolutions to the issue.
I accessed the modem through my web browser and it says the connection is always working fine. Despite that, I called my ISP and they claimed there was an issue, and forwarded it to Deutsche Telekom. Since then I did some experimenting and plugged my computer into the modem with the ethernet cable.
Boom. No problem whatsoever. It's been top speed and reliable.
I downloaded and installed updates for Windows today. There are 18 optional ones that I did not download yet, but I did download and install the important ones no problem. I checked the network adapters and they all state "The best driver for your software is already installed."
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Jun 16, 2013
My ISP provides service only via 802.11. I use laptop A most of the time. The captive portal for the service provider only allows one login per account at a time. The policy is intended to prevent multiple people sharing one account. It's just me, I'm the only user, but very occasionally I'd like to have a 2nd laptop access the internet simultaneously. No abuse, just the simple convenience of not having to logout from A if I need to use B for 30 seconds.
What I want to set up seems simple and it probably is:
WiFi Internet <---> Laptop A <---> ethernet cable <---> Laptop B
Such that Laptop B can share A's active WiFi connection without having to request its own unique address from the ISP.
At present, Laptop A has its network interfaces set up so:
- WiFi is connected, active, functional. Selected the "Yes turn on sharing and connect to devices" in sidebar.
- Under the wired network properties IP Version 4, I manually set addresses to be
IP 192.168.10.1
Subnet 255.255.255.0
Gateway 0.0.0.0
Laptop B has only a wired network, set to
IP 192.168.10.2
Subnet 255.255.255.0
Gateway 192.168.10.1
A & B can connect directly to each other, share folders, etc.
What do I need to do in order to get laptop B to transparently use A's WiFi connection? My guess is that A needs to be set up to do some routing between the internet side and the 192.168.10 subnet, and B needs to be set up to look to A as its "ISP" ... but I don't know where to begin.
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Sep 15, 2014
I recently upgraded to windows 8.1 pro on my laptop (HP Probook 6560b). This is an old business laptop that used to belong to my mother and originally had windows 7. After upgrading and installing all required drivers there is still no option to connect to the internet via Wi-Fi. (currently connecting via ethernet cable)
This is what my network screen looked like:
I say "looked" because that has since changed after downloading the broadcom driver from the HP website (this link> Broadcom Wireless LAN Driver for Microsoft Windows 8 | HP Support), now my network screen looks like this:
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Mar 12, 2013
My wifi always forget the connection that have been made. Every time I want to connect it always ask for the password even though I ticked "Automatically connect". This happened on all wifi connection.
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Oct 22, 2013
I'm going to throw my hat into the ring of people with wi-fi issues following an update to 8.1. on a brand new Alienware 17.
After the update to 8.1 last night, wi-fi will connect and then drop out after I start transferring data (browsing)
The only remedy is to either restart, or "forget" the connection and re-establish. At which point it will again only work for several minutes, or until I start "using" it.
Wireless adapter is a Broadcom BCM4352 Wireless adapter.
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Mar 24, 2013
I am running Windows 8 Home Edition. On a HP DV6-7250CA.I have a Intel Centrino Wireless-N 2230 Card.I also have several other laptops and desktop all connected to the same router. For some reason, randomly my Windows 8 HP laptop turns of my wifi internet access just on this laptop, then when i try to reconnect, it says unable to connect. The only way I can get back on line, is if I go to device manager, and disable and then reenable my wireless card.I have tried reinstalling the driver, and it still happens. None of my other machines are effected and run great on wifi. Why just this windows 8 laptop is randomly doing this?
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Jan 16, 2014
I bought Windows 8 when it was released, like most people I liked the performance upgrades and other stuff, but that was about it. Months later I installed Windows 7 again, but it just felt old and there were a few things I missed about Windows 8, anyway yesterday I decided to install Windows 8 again (8.1) but I'm having a problem since I did.
Whenever I connected an external hard drive via USB3.0, Wi-Fi would disconnect. I searched this over to see if other people were having the same issue, there were some guys but they were using a USB based Wi-Fi adapter, I'm using the one in the laptop.
DETAILS
Asus U47A
Wi-Fi adapter: Intel Centrino Wireless-N 2230
External Hard Drive: Seagate Expansion Portable Drive (500GB, USB3.0)
OS: Windows 8.1 Pro, All updates (Problem happens with or without updates, with original (Asus) or Windows supplied drivers)
I was loosing the Wi-Fi connection and I didn't know why, it was very intermitent, it would work for 10 minutes and then not, I then downloaded new drivers, directly from Intel, Asus and then using the Windows Update, it didn't work in neither case.
I was watching youtube and noticed the signal was good, it was working fine, and realised that the Seagate HDD was disconnected, I had just isolated the problem.
I tried to replicate it and indeed it happened, whenever I connected the drive, signal would be lost. At first I thought it might be a hardware-based issue, but it was working fine with Windows 7, so I decided to play with it a little more. I found out that Wi-Fi connection wasn't being lost, but rather loosing power, Windows would only display the closest routers (two, out of five or six that are in range). So I enabled internet sharing in my cell phone, guess what? It worked fine, signal was strong.
I connected the Seagate drive to a USB2.0 port, no problem. Then connected a different HDD (USB2.0) to the USB3.0 port, no problem.
So the thing is that Wi-Fi loses power when the USB3.0 HDD is connected to the USB3.0 port.
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Apr 26, 2013
A friend of mine just bought a HP Envy dv6-1148ca and the LAN and WIFI keeps dropping out.
He has re-installed Windows 8 twice with the same results.
System specs:
Windows 8 64bit
AMD A8-4500M
8GB RAM DDR3 800MHz
750 GB HDD
AMD Radeon HD 7640G
Ralink RT 3290 802.1 bng WIFI adaptor - Driver v5.0.2.0 Date:2012-08-08
Realtek PCIe GBE Family Controller - Network adapter, Driver v8.3.730.2012 Date:2012-07-30
Searches showed others with HP laptops having the same issues, no one seems to find an answer to this problem.
Secure sites seem to be more stable, but do drop out.
Some sites won't start at all, others start but drop out after 1-3 hours.
We have reset the Power Management to not 'Allow the computer to turn off this device to save power' and still the same.
Other laptops on same network are having no problems, including other HP laptops, different models.
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Mar 14, 2013
My building has wifi. I am able to connect and surf the net. There are 4 connections available to use. Periodically, I get disconnected/reconnected or my signal is very low. Am told it's due to the number of users connecting at one time or accessing a sight that may reduce my signal.
I do have access to change the 4 Network connection properties.
- Set to connect automatically when in range.
- Set to mixed band with options 2.4or 5.2 Ghz open.
My network card is Centrino -Ultimate-N 6300 AGN
I use Windows 8 platform.
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Jul 8, 2014
I've spent a whole day trying to restore my Wifi connection after downloading 8.1. I've looked at forums all over the web and despite many people having the same problem, I haven't found a solution that works for me.
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Jul 9, 2014
i have a lenovo idea pad that will connect to wifi but says limited connection. I can use the iternet via ethernet cable with no issues. My ISP is comcast and I have one of their modems that came with wifi im guessing it doubles as a router seeing i direct connect to it with my laptop. however my wifi works for my xbox one, a nexus 7 tablet a xbox 360 ,a printer and two smartphones with no issues what so ever. They are not all on at once so max connections shouldnt be a issue. I've spent hours on the phone with comcast and they insist its the laptop and not the wifi, how to go about fixing the issue. I've checked the drivers and their up to date then uninstalled and reinstalled still no luck. i use firefox for browsing and AVG for antivirus.
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Jul 16, 2013
I am getting strong signal from the router, but does not result in connection to the net.As I am new to Windows 8
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Feb 12, 2013
I just bought a dell xt2 on ebay it came with windows 8 pro. My problem is that it goes into limited connection every ten minutes, even when i am next to the router. The error I get when i trouble shoot is the Default gateway is not available.
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Sep 15, 2014
About two weeks ago I turned my laptop on and everything went blank, it couldn't read my drives, no data, nothing. After rebooting it a few times (with a lot of swearing and threatening to chuck it out of the window) eventually everything came back.
HOWEVER, since that night I have been unable to have a stable wireless connection. I have even reset my laptop to a factory setting. I then sent it away to get repaired and I'm still having the same issue. I've spent about two hours on the phone with my ISP but all of my other devices such as phone and iPad connect to the internet fine, although it does drop randomly every now and then.
I have a perfect connection when it is wired and works at a very good speed but if I try to connect to wifi it either says 'Unable to connect to this network' or 'limited' internet connection. My wifi also works to my ps3 and I'm able to stream videos without any annoying buffering.
The make is Lenovo and the model is Z580. It's about a year and a half old.
Is my wifi card (if there is one?!) broken? Can I just buy a USB port dongle that will connect to the internet? Or is there a magical cure?!
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Sep 2, 2013
am getting winsock error 10060 the connection timed out when using Wi-Fi connecting with just one of the sites. I pinged and it's fine too. When using wired connection it works fine.
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Aug 24, 2014
Recently my Samsung laptop has been getting kicked of my house's WiFi. The computer will power up normally and connect to the WiFi, but as soon as I try to use the WiFi to access the internet the connection fails.Typically this only occurs when other devices are connected to the same WiFi. As soon as the other decieves are taken of the WiFi the computer is able to access the internet again. I have tried updating all my drivers and still nothing.
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Mar 3, 2014
I Just Upgrade My Laptop Windows From 7 To 8.1 But I Have Lots Of Limited Wi-Fi connection And I Just downloaded The drivers For Win 8 From Hp Website But Still Have It And The Only annoying Fix Is When I Do The troubleshooting Think Its Says default gateway Not available Or something Like That . My Laptop Is Hp G7 Wireless Driver is Broadcom 4313GN 802.11 B .
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Oct 28, 2013
I have recently upgraded to Windows 8.1. After the update what i have noticed is i lost wifi connectivity in the virtual machine which running Windows 2008 R2 server. I have Windows 8.1 and VMware workstation 8.0. Windows 2008 R2 is running in the Virtual machine and i was able to connect to wifi from the virtual machine and share files netween Windows 8 and Windows 2008 R2. but now i can't connect anymore. Even when i enable WLAN service on Windows 2008 R2, i don't see the wifi adapter in network settings.
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Sep 15, 2014
I use my cell phone for internet access on my laptop, since it can act as a portable wifi access point.
The problem I'm having is that every time I connect, Windows 8.1 creates a new profile. So I started with "Phone access point", then I got "Phone access point 2" on the second connection, "Phone access point 3" on the third connection, and so on and so on, creating a new profile every time I connect.
Is there any way I can tell Windows 8.1 to use the same network profile whenever it connects to "Phone access point", since it's the same connection as it was last time. It does it correctly for all the other wifi access points I connect to: home, work,, the only one that's causing a problem is the phone's connection.
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Jul 13, 2014
I am facing a strange problem with my internet connection on Windows 8.
I have a netgear WNR612 wifi router and two laptops connected to it running Windows 7 on first and Windows 8 on second.
The connection in Windows 8 laptop shows sufficient signal strength but when I try to access internet, it does only shows connecting. I have changed browsers, wifi router, adsl router, released and reconnected IP address, forgot and re-added wifi network, reset wifi router to factory almost everything.
The strange part is that as soon as the other Windows 7 laptop is disconnected from the network, Windows 8 internet start working fine. I have tested this many times and there is no doubt in this behavior.
I dont know whether the problem is in any update installed on Windows 8 the older Dell Wireless 1703 wifi card or some virus in the other Windows 7 laptop.
My ipconfig output:
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : F4-B7-E2-59-1E-42
[Code] .....
Note that I have assigned preferred IP addresses to both laptops based on MAC.
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Sep 9, 2013
I just bought the satellite C40D and I connected wifi, but internet speed is extremely slow (.2mbps), but when i connect to Ethernet it goes unto like 19~24mbps range. My router is d link and setting is aes wpa2-personal I have done many research, but nothing seems to work.
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Jun 5, 2014
When i choose the connection's icon from the task bar, to connect to wifi, the connection side bar appears for a brief instant and disappears. At the moment i can connect to the network in my home, since it is default, but anywhere else i cant choose a new network.
Same occurs when i try to display available networks from the network and sharing centre.
I made a workaround which is very cumbersome for a casual user.
1. command prompt, and listed and deleted the profiles, using the netsh wlan command
2. Network and sharing
3. Setup new connection or network
4. Manually connect to a wireless network
5. typed the credentials of the network, checked start this connection automatically box and apply.
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Jul 24, 2014
Network on my Lenovo Yoga running Windows 8.1 works fine over both wireless and Ethernet (USB dongle).
I have an iMac initiating a Remote Desktop connection to the Yoga via a direct Ethernet cable between the devices. Everything works fine on the Windows 8.1 device except the WiFi can no longer connect to any access points and thus the Yoga has no Internet/network access--it just fails immediately when I select an access point for connection.
I do see an Event ID 8000 from NETwNe64 around the time of this failure; not sure if it's the same cause.
If I log back into the Yoga (and thus break the Remote Desktop Ethernet connection and take over that session), wireless works perfectly again. Thus it is clear that WiFi is only down when the device is accessed via RDP over Ethernet.
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Apr 1, 2013
I just got a computer with windows 8 installed and the first time the system updated I can no longer use my wi-fi connection. When I hit my wi-fi icon to activate my internet it says it doesn't recognize any device..
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Jun 19, 2014
I just traveled to a place where there is supposed to be wifi and I am staying here for a while. The wifi connects well through Ipod, but when connecting through windows 8 it accepts the password but tells me this connection is limited.
I searched through some threads and did some of the solutions such as the netsh reset for example but none have worked so far. Should I do a factory reset to my laptop?
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Sep 8, 2013
My Windows 8 laptop is having some WiFi connection issues.
Basically what happens is that every 5-20 minutes I cannot access the internet on browsers and the wifi connection is listed as "Limited".
The laptop: ASUS Vivobook S200E
The WiFi: Sky wireless router (no idea about model, it's almost two years old) But what I will say is that my Windows 7 laptop never skips a beat on this network, nor does my wife's Mac, nor do our 2 Android tablets, the iPad, the iPhone, the Android phone, and various devices that our friends connect when they come round. Literally no other device has any problems on this network, so I know (by the process of elimination) the Windows 8 laptop is the one with the problem.
In order to fix the issue I have to disconnect from the network, wait about 30 sec and reconnect again.
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Apr 17, 2013
I just got a new laptop (Acer Aspire One 756) and keep having an issue with the internet connection not being able to connect after the computer sleeps or hibernates for a few hours. It usually says identifying network... no internet access. I copied and pasted the trouble shooting that I did below. It still works if I restart or the computer sleeps or hibernates for less than an hour or so. The other computer and devices that use this connection work fine when mine isn't working. I can fix this problem by restarting the router and it works fine again.
It's just annoying to have to restart the router a few times a day. It also only does this with my network at home. I've tried uninstalling and reinstalling the network adapter with the most updated driver, power cycling the router and all the devices, changing the network adapter settings to do not turn this device off to save power, and resetting the Winsock like I've seen on other forum posts. None of these has worked so far. The router is a dlink WBR-1310 and it's pretty old. My wireless network adapter is a Qualcomm Atheros AR5B125.
Issues found:
"WiFi" doesn't have a valid IP configuration
"WiFi" doesn't have a valid IP configuration Not fixed Investigate router or broadband modem issues Failed Reset the "WiFi" adapter Completed
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Apr 20, 2014
So I've some folders in my Desktop that I want to share with all the hosts in my network, so what i did was to create a new users and set all those folders only to read mode and, everytime I wanted to access the folders on those machines I simply access those folders via that user (in Windows hosts I just enter the network path like ip_addressfolder , windows then asks for the network password, I authenticate with that user and I have access to those folders.
The thing is that in my Surface RT (Windows RT -ARM), every time I try to access those folders via the method above (ip_addressfolder), I do see the folders, but when I double click on one of them in order to have access, instead of letting me authenticate, it simply returns the following error: Windows Cannot Access ip_addressfolder
Why is this so? Why doesn't Windows allow me to authenticate? Is this a limitation of the RT platform?
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Feb 19, 2014
I have strange network problem these days. I have a desktop PC and installed Windows 8.1. And I have a LAN. The gateway IP address is 192.168.2.1.
The network works fine when I start the PC. I can access Internet with IE, I can access the config pages of my gateway and I can SSH my local File server. It's a synology ds212j. I assigned static IP address 192.168.2.18 to it and name it as "home_ds". I add dns entry in file "hosts".
But there will be very strange problems if the PC keeps running about 2/3 days. It seems I can't connect to other computers from my PC. No IE, no SSH, no ftp.... But ping still work. These is no network device listed in my network folder. But I still can access the mapped network drives.
For example, I can ping www.google.com, I can ping 192.168.2.1 and 192.168.2.18 and "home_ds".
K:> ping 192.168.2.1Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.1: bytes=32 time<1ms TTL=64
Reply from 192.168.2.1: bytes=32 time<1ms TTL=64
Reply from 192.168.2.1: bytes=32 time<1ms TTL=64
Reply from 192.168.2.1: bytes=32 time<1ms TTL=64
Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 61ms, Average = 32ms
But when I try to telnet and ssh, all failed.
I tried:
telnet www.google.com 80
telnet 192.168.2.1 80
telnet 192.168.2.18 22
all failed.
I tied putty, msn, outlook,... all failed. But my wife's PC works normally at the same time.
In the network folder, there should be a list of all my network devices, including my wife's PC and my File server. But it's empty if this problem happens. However I can add them mannually and I can access the network drives.
And I can connect to my PC from my wife's PC with remote desktop.
If I logout and login again, the network will recover except 1 new problem. That is I can't access the network drives of my File Server with computer name "home_ds", but IP address works. And I can ping it with computer name.
K:>ping home_ds
Pinging home_ds [192.168.2.18] with 32 bytes of data:
Reply from 192.168.2.18: bytes=32 time<1ms TTL=64
Reply from 192.168.2.18: bytes=32 time<1ms TTL=64
Reply from 192.168.2.18: bytes=32 time<1ms TTL=64
Reply from 192.168.2.18: bytes=32 time<1ms TTL=64
Ping statistics for 192.168.2.18:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 30ms, Average = 19ms
A restart will solve both the above 2 problems. But I don't want to restart my PC so frequently.
I tried to solve this problem by update windows and drivers but failed.
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