Tablets :: Windows 8.1 / Apps That Need Internet Connection Won't Connect To It
Feb 3, 2014
I have a Samsung ATIV Tab 3. It has Windows 8.1.
Long story short, my Apps are not connecting to the internet following some disastrous anti-virus faffing about. I've now removed Norton and AVG completely and have avast (but reading elsewhere here, I believe that I should probably get rid of that as well?).
Now, I've got to the point, through your very good forum, of understanding that I need to do this Run CMD 'Command Prompt' as administrator. In the command line type: netsh winsock reset Press enter then restart your PC, the problem solved. So I tried that, but it hasn't resolved the problem.
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Aug 4, 2014
For some reasons, unknown by me, i try to access multiplayer mode on my gaming apps that allows online access will not connect to the internet. It tells me that i am not connected to the internet when i am clearly connected to it. My internet is through router and it works fine; i can access my browser just surfing the web. Its just this specific thing that i desire to fix badly.
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Aug 14, 2012
All my stock metro apps are not working anymore. I get a no internet connection error but on Desktop my internet works fine.
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Jul 12, 2014
ASUS laptop running windows 8
I rarely use Win 8 apps, and run in desktop mode almost exclusively. Was having issues and was suggested I advance the OS to 8.1. That requires Store app. Store app gives a very generic "unable to connect" message with no options. I've done some research here and tried various things to no avail:
-refresh the store app
-a few cmd things
-restart
-turned off McAfee AND windows firewall
Some suggest doing some type of system restore which claims to wipe out all desktop system apps.That seems quite extreme for a program/connectivity issue.
I'm uploading the cmd details as graphics below.
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Nov 4, 2012
I upgraded my Windows 7 laptop to Windows 8 and none of the apps work and they all show offline. When I open the desktop I can use the internet with no problem. In the network and sharing options it says that I am not connected to a network when clearly I am so I'm guessing it is possibly a network/IPv6 issue?
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Nov 5, 2012
I upgrade my Windows 7 to Windows 8 recently.I am able to connect to internet from IE however i am unable to connect any of My App..viz ..Messaging or People app
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Jun 4, 2013
My apps can't connect to the internet when they're open, but when they're closed they have no problem. For example, my News, Email, and Finance apps show updated, current information, but when I open them they say that they can't connect.
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Sep 15, 2014
Windows 8.1 tile apps, no issues on desktop, give me Internet connection errors. Apps like euronews say that I am not connected to the Internet and I am. I also get "internal error" on other apps.
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Dec 19, 2013
On my windows 8 laptop I haven't had any problems for months but now my apps on the start screen won't connect to the internet, but I can still connect to the internet when I'm in desktop.
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Sep 11, 2012
My weather, news, finance, travel and maps tiles can never connect to internet even though I can, at the same time, browse and download. I tried to figure it out in many ways but failed eventually . When I click any of those tiles, it opens and a message pops up and says the app cannot connect to the internet. The network indicator on top-right side of the tile also shows 'Offline'. The tiles show sample data only. My computer gets automatically connected to internet after log in. So the tiles should have got connected.
I have windows 8 pro .
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Jan 11, 2013
I know posts have been circulating around this topic but none that directly address my needs. I just recently did a fresh install of Windows 8 onto a brand new SSD. I then set all of my documents to be on my traditional hard drive. Everything worked perfectly for about one day then my metro apps stopped connecting to the internet. I am on the internet currently using the desktop application of Chrome and all of my desktop applications connect to the internet. Additionally my computer tells me it is connected to the internet and troubleshooting identifies no problems.
Here's the problem all of my metro apps will not connect to the internet. The "Store" app says that my computer is not connected to the internet. The weather app opens but does not refresh, and most of my apps do the same thing. they have a constant loading symbol.
I have no antivirus installed. I did install PocketCloud Windows Companion VPN service so that I can access my computer with my tablet. I have scavenged all the forums and there seems to be no answer. Is this just a problem of Microsoft's?
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Nov 27, 2012
When i try to connect my samsung galaxy s3 to my pc via USB, it simply works the first time. But when i remove my s3 for like one hour (or more...) and i try to connect it again, Windows 8 wont recognize my s3. but then, when i restart my pc and i try to connect it again, it works...
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Sep 15, 2014
About two weeks ago I turned my laptop on and everything went blank, it couldn't read my drives, no data, nothing. After rebooting it a few times (with a lot of swearing and threatening to chuck it out of the window) eventually everything came back.
HOWEVER, since that night I have been unable to have a stable wireless connection. I have even reset my laptop to a factory setting. I then sent it away to get repaired and I'm still having the same issue. I've spent about two hours on the phone with my ISP but all of my other devices such as phone and iPad connect to the internet fine, although it does drop randomly every now and then.
I have a perfect connection when it is wired and works at a very good speed but if I try to connect to wifi it either says 'Unable to connect to this network' or 'limited' internet connection. My wifi also works to my ps3 and I'm able to stream videos without any annoying buffering.
The make is Lenovo and the model is Z580. It's about a year and a half old.
Is my wifi card (if there is one?!) broken? Can I just buy a USB port dongle that will connect to the internet? Or is there a magical cure?!
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Apr 24, 2013
New desktop computer. She will use it only to connect to her office using Remote Desktop Connection. All the software she will be using is on that server computer. Does the processor power make much of a difference, or is it using the processor on the server computer for most of the heavy lifting? I am looking at Lenovo desktops, wondering if the Intel I3 processor (6GB RAM) is good enough, or if an I5 (8GB RAM) will give better performance.
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Jan 14, 2013
how can i set up windows 8 to allow 2 or more of users to connect to my windows 8 desktop by remote desktop connection i know there must be some way to use as when i was work experience every one one was connecting to the same comptere buy that a windows xp comptuer
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May 11, 2013
I just got my new computer today and first thing I did after setting it all up was try and connect to the internet. I plugged in my ethernet cable I would only get "Limited Access" to the router I've spent the last 10hours+ trying to find a solution but not a single has worked now what to do.
I've tried manually putting IP/DNS but nope no luck. I've uninstalled drivers and reinstalled drivers, restarted router tried various cmd commands but I really just dont know what to do anymore.
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Jun 5, 2014
When i choose the connection's icon from the task bar, to connect to wifi, the connection side bar appears for a brief instant and disappears. At the moment i can connect to the network in my home, since it is default, but anywhere else i cant choose a new network.
Same occurs when i try to display available networks from the network and sharing centre.
I made a workaround which is very cumbersome for a casual user.
1. command prompt, and listed and deleted the profiles, using the netsh wlan command
2. Network and sharing
3. Setup new connection or network
4. Manually connect to a wireless network
5. typed the credentials of the network, checked start this connection automatically box and apply.
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Sep 16, 2013
I was using Windows 8. My internet is "Radio" using a Bullet which is connected to my PC. So, I create a new Broadband connection (PPPOE) unde Windows. After creating it, I put the "service" and manually connected to the internet. But after restarting, and loggong into my account it shows me a windows where I had to put login and password, and I also marked "automatic connection when login, and worked fine.
After installing Windows 8.1 Preview it seems that it was removed. Because after creating a new connection and restarting my computer, there isn't any window anymore to create my automatic connection. I can connect only manually clicking on the Icon on tray.
I thought that this option of windows 8 would be back on final release, but it wasn't. How can I can configure my computer to connect automatically after login to my account, because I don't like to connect all the times manually.
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Nov 20, 2012
Right after I installed the windows 8 I tried to make a new connection to the internet (I have a modem), but when I hit the button connect (after typing the username and password for the new connection) I get an error ("Windows run into a problem and needs to restart") and it restarts.
I re-installed Windows 8 three times so far but no success.I keep getting the same error just when it tries to connect to internet.
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Feb 21, 2014
I am currently on an old Dell Inspiron running Vista and have no problems connecting to my wireless network and getting online but the Lenovo G Series I just bought, that runs Windows 8, does not want to connect.
Firstly, I don't like that it's constantly trying to connect to a bunch of default networks that it CAN find that aren't mine. I want to disable those. I only want it to attempt to connect to mine.
In the middle of typing this, it looked like it was working for a moment, but then it went down again. To this new computer the signal is reading very weak or something. Every other device in my home can connect except for this new computer.
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Aug 6, 2014
Every hour on the hour, I lose the Internet connection with the follow error sequence:
The Base Filtering Engine service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. The Diagnostic Policy Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. The Windows Firewall service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. The Network Connected Devices Auto-Setup service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. Eventually (300000 msecs later), it usually restarts (but not always - I need to do a reboot).
The following is the TSG Sysinfo:
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2815 Mb
Graphics Card: NVIDIA GeForce 8400GS, 512 Mb
Hard Drives: C: Total - 476929 MB, Free - 268600 MB; Q: Total - 476936 MB, Free - 437872 MB;
Motherboard: ASUSTeK Computer INC., Benicia
Antivirus: Windows Defender, Disabled
(I don't know why it says Defender is disabled, it is running and enabled).
Here is the ipconfig /all dump:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:WINDOWSsystem32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : baysyshost1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
[Code] .....
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Jul 29, 2014
I am running windows 8.1, had red flag fom norton clicked on to fix and got stuck never completed, some how i got into safe mode and can't get out of it and can't connect to internet.
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Dec 13, 2013
I bought a desktop with windows 8 on it. Decided to put seven on it, found out the drivers didn't work. I am trying to go back to 8, but I cannot install 8 on 7 due to no internet connection (the product key won't activate as there is no connection). I cannot install Windows 8 from USB/dvd from the boot up. My computer doesn't let you select the DVD/USB option, even though I changed it in the bios where it would prioritize the USB/DVD before booting.
Anyways, is there away around this? I just want to get Windows 8 back up and running. : ( I have also bought a Windows 8 pro key a while back (for my own laptop, deactivated now). I really want to put it on my new computer...
As of now, I am stuck with Windows 7 with no internet connection. The farthest I can get to is entering the product key and the installation stops because I have no internet connection due to faulty drivers.
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Mar 22, 2013
My laptop keeps losing internet connection. It appears to remain connected to the router but not have actual internet connection. I have pinged the router thousands of times and have no packet loss so I don't suspect that is the problem. I've tried the internet connection on a computer running Windows XP, one running Windows 7, and one running Mac OS X and none of them have trouble staying connected, so it appears to be a problem only with this laptop.
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Dec 22, 2013
I install Windows 8.1 Enterprise x64 someday ago. but I can't connect my Internet connection via Modem. in windows 7 I can connected it easily, but now I can't.
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Dec 29, 2013
My Window 8 labtop does not connect to internet any more.
I have try reset TCP/IP properties also used Command prompts below
"ipconfig /flushdns"
"ipconfig.exe /release"
"ipconfig.exe /renew"
But it still did not work, the internet is connect through a router (not wireless) and the other desktop PC still connects to the internet fine.
Refer to below print screen - how to address such issue.
New Microsoft Word Document.docx
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Nov 3, 2013
A cold boot results in no network connection. My network displays as available, but the PC can't see it. A warm reboot connects as it should. Checked for driver updates to the Intel adapter 4965AGN, only to see Intel no longer supports it, and Dell tells me I have the newest driver available for this 9400 Inspiron. All worked well with Win 8, but no joy with 8.1. May have to check into a newer adapter for this laptop - if such a thing is available.
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Apr 30, 2013
When I do a troubleshoot for connection I get trouble with network connectivity and internet connection, Dell could not find the answer and neither could Microsoft but they found problems with connection address .what my problems when I go on a web site and try to get something off the web site the internet will say the address is correct but cannot connect
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Jul 17, 2013
I am having a problem with my windows 8 gaming computer. all the metro apps that are on my pc can't access the internet. mail, store, weather, news, finance and metro IE. desktop IE works fine, as that is how I am posting this. I noticed this happening after I had a ZEROACESS virus infection, and I removed the virus with Hitman pro beta. I also ran sfc /scannow and It found corrupt files, but was unable to repair some of them.
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Aug 8, 2013
I've been using Windows 8.1 Preview and today I decided to load up the store and the store won't connect to the internet. Other apps work just find but the Store won't connect to the internet. It shows I have 28 updates to install from the store but when I click on the store icon just takes me to the can't connect to the store try again later.
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Sep 10, 2014
So I have this old problem with windows 8.1. I've google it, and i found that in windows 8.1 they introduced internet explorer 11, and that one does not have anymore the option to auto-connect your broadband internet when the win8.1 is loaded. Like in windows 8.0.
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