Apps / Software :: Win 8 Apps / Store Won't Connect To Internet
Jul 12, 2014
ASUS laptop running windows 8
I rarely use Win 8 apps, and run in desktop mode almost exclusively. Was having issues and was suggested I advance the OS to 8.1. That requires Store app. Store app gives a very generic "unable to connect" message with no options. I've done some research here and tried various things to no avail:
-refresh the store app
-a few cmd things
-restart
-turned off McAfee AND windows firewall
Some suggest doing some type of system restore which claims to wipe out all desktop system apps.That seems quite extreme for a program/connectivity issue.
I'm uploading the cmd details as graphics below.
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Aug 4, 2014
For some reasons, unknown by me, i try to access multiplayer mode on my gaming apps that allows online access will not connect to the internet. It tells me that i am not connected to the internet when i am clearly connected to it. My internet is through router and it works fine; i can access my browser just surfing the web. Its just this specific thing that i desire to fix badly.
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Nov 5, 2012
I upgrade my Windows 7 to Windows 8 recently.I am able to connect to internet from IE however i am unable to connect any of My App..viz ..Messaging or People app
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Jun 4, 2013
My apps can't connect to the internet when they're open, but when they're closed they have no problem. For example, my News, Email, and Finance apps show updated, current information, but when I open them they say that they can't connect.
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Dec 19, 2013
On my windows 8 laptop I haven't had any problems for months but now my apps on the start screen won't connect to the internet, but I can still connect to the internet when I'm in desktop.
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Sep 11, 2012
My weather, news, finance, travel and maps tiles can never connect to internet even though I can, at the same time, browse and download. I tried to figure it out in many ways but failed eventually . When I click any of those tiles, it opens and a message pops up and says the app cannot connect to the internet. The network indicator on top-right side of the tile also shows 'Offline'. The tiles show sample data only. My computer gets automatically connected to internet after log in. So the tiles should have got connected.
I have windows 8 pro .
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Feb 3, 2014
I have a Samsung ATIV Tab 3. It has Windows 8.1.
Long story short, my Apps are not connecting to the internet following some disastrous anti-virus faffing about. I've now removed Norton and AVG completely and have avast (but reading elsewhere here, I believe that I should probably get rid of that as well?).
Now, I've got to the point, through your very good forum, of understanding that I need to do this Run CMD 'Command Prompt' as administrator. In the command line type: netsh winsock reset Press enter then restart your PC, the problem solved. So I tried that, but it hasn't resolved the problem.
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Nov 4, 2012
I upgraded my Windows 7 laptop to Windows 8 and none of the apps work and they all show offline. When I open the desktop I can use the internet with no problem. In the network and sharing options it says that I am not connected to a network when clearly I am so I'm guessing it is possibly a network/IPv6 issue?
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Oct 25, 2013
Recently windows store on my windows 8.0 stopped working, when i try to browse it or any other metro app they doesn't work and the message on screen is:PC isn't connected to the internet..
I used the apps.diagcab solution but no way to go, it runs if i run Fiddler2. How to set a default status without loosing anything?
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Jun 17, 2014
I do prefer a local account but when i try to install new apps from app store Windows 8.1 asks me to switch to a microsoft account.
Can I install apps with a local account? and how can i understand if I have a local account or microsoft account.
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Jul 17, 2013
I am having a problem with my windows 8 gaming computer. all the metro apps that are on my pc can't access the internet. mail, store, weather, news, finance and metro IE. desktop IE works fine, as that is how I am posting this. I noticed this happening after I had a ZEROACESS virus infection, and I removed the virus with Hitman pro beta. I also ran sfc /scannow and It found corrupt files, but was unable to repair some of them.
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Aug 8, 2013
I've been using Windows 8.1 Preview and today I decided to load up the store and the store won't connect to the internet. Other apps work just find but the Store won't connect to the internet. It shows I have 28 updates to install from the store but when I click on the store icon just takes me to the can't connect to the store try again later.
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May 19, 2013
It is possible update for all users the Windows Store apps with a local account belonging to the Administrators group? Then, I believe that the management of updating of the Windows Store apps can also be managed only by administrators. Right? If so, how do I do this?
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Feb 2, 2014
I tried downloading various apps from the store, but the message I get was I can't install this app.For example, I tried to install PDF Reader 8, and I get error code 0x80070032. Does the error code reveal what the problem is? I am running Windows 8, not Windows 8.1, on the Lenovo IdeaPad.
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Dec 18, 2013
About three days ago, all new style apps stopped working. I click on the tile, get a deep blue screen, and nothing else. On the left side of the screen, I can see the app as if it is working (just the name of the app, not content), so I can close the window and get back to desktop. The same applies to the STORE app. The only tiles that work, are the links to desktop applications, which open correctly on the desktop. The fault also affects all windows system apps. For example if I search on the start screen for "windows update", I can access "Windows update" as it just opens a window on the desktop, but if I click on "Windows update settings" nothing happens. The same is true with all windows system apps that open in the new start screen system.
I've uninstalled two Microsoft updates that were installed over the past three days, no change. I uninstalled AVAST, no change, so I reinstalled it! I tried restoring the system, but found that I had only one restore, and that was corrupted. Very strange. Without access to many windows system apps, the computer is really limited. The desktop seems to be working OK. I can't refresh the PC, as firstly it is a system app that runs from the start screen, and secondly because I upgraded from win 8 to 8.1 online, this can't be done anyway, as I don't have a disc. I'm really trying to avoid reinstalling windows 8!
(Pavilion dv6, i7 processor, 6GB ram, originally win7, then I upgraded to win 8 and now 8.1. I've been running 8.1 for some months without problems, just occasionally on start-up from sleep, I get "error in non-cached memory" BSOD, and the system restarts.)
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May 30, 2014
every app I try to install always says pending and never downloads.
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Feb 20, 2014
I really like windows 8 and stuff, but ive been having problems with windows 7 so i decided to install windows 8.1 and never look back, but it appears that ive had an issue for the first time ever with windows 8.x
So I was trying to make this game called blacklight retribution run on windows 8 (it crashes for some reason)
And at some point i was installing some radio apps for the metro interface and trying to play the game at the same time (my PC is pretty weak -3.1ghz AMD processor, 4gb ram, 500gb hdd and a radeon 3300 hd integrated graphics card)
So my windows 8.1 (with the latest updates) crashed with the all-cool-new-bluescreen-of-death and after that my windows store app renders its content as if its broken, here's what it looks like:
I restarted windows numerous times, but the windows store app still appears to be "broken" but other apps seem to work as they should.
I am new to windows 8 and I couldn't find a way to restore windows to an earlier point, I know a very straightforward way - reinstall windows 8.1.
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Jan 31, 2014
When I try to download Metro apps from Windows Store, I receive an error message saying "Something happened and this app couldn't be installed. Please try again later. Error code: 0x80010108".
I Googled it and tried to reset Windows Store cache by wsreset.exe but it didn't work. It occurs to every app I try to install.
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Feb 11, 2014
Is it possible to download free apps from Windows Store directly (without going through "Windows Store" icon/apps in Windows 8.1? I'm having a problem with Windows Store in my OS, whenever I try it, it just said no network connection, but I can surf no problem using FF/Skype etc. If I can go directly to Windows Store website and download the apps directly from there, it'll be awesome, but everytime I tried, it just goes back to my OS Windows Store.
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Feb 24, 2013
I have Win 8 Retail Final Professional English x64
I have installed and uninstalled many apps from the Windows Store. But I have realized that, after having uninstalled some of them I didn't like, if I go to "Your Applications" and select "Applications not installed in this computer" I still see them like in a kind of "History" (like in the Internet browsers)
How Can I Remove The List Of "not installed apps" in Store ?
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Sep 15, 2014
After installing all available updates of windows 8.1, my checkbox for "Show windows Store apps on taskbar" simply disappeared from the taskbar properties. Moreover, the on and off option from Settings -> Change PC settings -> PC and devices -> Corners and edges -> App switching also seems to be forever gone. In other words when I open an app I can't close it (Esc isn't working any more or X option) and I can't see it on the taskbar
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Oct 31, 2013
Is it possible to update the apps I already have installed from store?in windows 8 on store icon was showing the number of updates.in win 8.1 this doesnt work.
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Mar 14, 2014
I can't update of find any apps in windows store. The store broker, wshost.exe, is taking around 30% cpu usage and will increase easily to 80%.
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Aug 26, 2014
In January I bought a Dell laptop with Windows 8. I recently upgraded to 8.1. Now most app tiles have an x on the right hand side of them, and I cannot access PC settings, the app store, and most other apps.
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Jun 17, 2014
HP desktop, which is running Win 8.1.
Experiencing issues trying to download game apps from the Microsoft Store. He gets a message stating that the install can not be completed and the error code is 0x80070091.
I used Team Viewer to connect to his and attempted to do several different free games and all of them do the same thing.
I ran Malwarebytes and had some Mindspark pups which we eliminated. Did several of those scans and they have come back fine.
Checked his Windows Updates and there only 3 optional ones, Silverlight, bing bar and something else, can't remember which right now.
Ran the HP assistant to make sure that there were no HP updates that needed to be done.
Then, ran a sfc/scannow and the 1st run through came back with some corrupted stuff and, I guess, it fixed some stuff?
Ran that again earlier today and the log came back much shorter than the 1st run last night.
At this point, I don't know where to proceed from there... I am attaching the log ...
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Dec 12, 2013
Is there any way to save downloaded Apps from the store? The only option I see is install.
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Apr 25, 2014
when I bought my Windows 8 laptop, I liked the Windows photos app which was default to view photos.
The main feature I liked in that was a slideshow feature which shows collection of pics in a single frame similar to this.
Attachment 42179
(for better understanding I attached image of win 8.1 lock screen slideshow) Then I installed Windows 8.1 (i choose the option to keep old Windows settings, Apps) and I disabled auto update for store apps.
However after updating I found that photos app along with other system apps were updated to latest version and the feature which I loved was missing. When I press slideshow it just shows 1 image per frame.
how to downgrade my photos app to older version? Or how to install the old photos app in Windows 8.1 I have the files took from WindowsApps hidden folder.
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Jun 15, 2013
i have 12 endless... pending apps in windows store i have reset windows store properties, etc. still nothing
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May 19, 2014
It says my internet is too slow. I have no other choices
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Oct 10, 2013
I offten play game online, and my network is not fast. So when I playing game, it's usually "lag". I think it is because the modern apps (mail, people, weather...) and other background services auto connect to internet. I can stop or turn off these background services, but I don't know how to turn off or prevent modern apps do that to improve the network speed.
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Oct 27, 2013
When I first installed Windows 8 I decided to run with a local account (ACC1) and a windows account (ACC2). I mostly used ACC1 and only used ACC2 to play some games which were not available for desktop. After a few months I converted ACC1 to a windows account using a different email address from ACC2. Everything worked fine and I thought no more about it until I did the update to 8.1 today. After sorting out the important issues I found that ACC1 cannot get into the store. Actually, I get in, but after a short time it just flips back to the start page. ACC2 works OK, but it doesn't have all of my desktop apps installed because I installed those for the ACC1 user only.
How to :-
1. Fix the store issue with ACC1.
or
2. Merge ACC1 and ACC2.
or
3. Get the desktop apps to ACC2.
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