Apps / Software :: Start Screen Apps Not Working Including Store
Dec 18, 2013
About three days ago, all new style apps stopped working. I click on the tile, get a deep blue screen, and nothing else. On the left side of the screen, I can see the app as if it is working (just the name of the app, not content), so I can close the window and get back to desktop. The same applies to the STORE app. The only tiles that work, are the links to desktop applications, which open correctly on the desktop. The fault also affects all windows system apps. For example if I search on the start screen for "windows update", I can access "Windows update" as it just opens a window on the desktop, but if I click on "Windows update settings" nothing happens. The same is true with all windows system apps that open in the new start screen system.
I've uninstalled two Microsoft updates that were installed over the past three days, no change. I uninstalled AVAST, no change, so I reinstalled it! I tried restoring the system, but found that I had only one restore, and that was corrupted. Very strange. Without access to many windows system apps, the computer is really limited. The desktop seems to be working OK. I can't refresh the PC, as firstly it is a system app that runs from the start screen, and secondly because I upgraded from win 8 to 8.1 online, this can't be done anyway, as I don't have a disc. I'm really trying to avoid reinstalling windows 8!
(Pavilion dv6, i7 processor, 6GB ram, originally win7, then I upgraded to win 8 and now 8.1. I've been running 8.1 for some months without problems, just occasionally on start-up from sleep, I get "error in non-cached memory" BSOD, and the system restarts.)
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Aug 12, 2014
I have a Lenovo G505s AMD A8 Laptop, fairly new to Windows 8 as this is my first platform running it. Not had the system long, but generally finding it ok except for this one problem thats decided to arise:
All apps, including the Windows Store fail to launch when clicked. They display a splash screen but no loading symbol, the splash screen hangs for about a minute and then the whole app shuts off again. This started with the calculator from what I can see, but now it seems to affect all of them. I've tried multiple theories from several forums and sites but nothing has made a difference.
If possible I don't want to have to refresh or reinstall Windows 8 as I have a fair amount of software I've installed and don't want to have to go through installation all over again.
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Feb 22, 2014
I was installed some apps from Windows Store (TuneIn, Adobe Photoshop Express, etc...), and... I cant find they shortcuts ...
C:UsersUsernameAppDataRoamingMicrosoftWindowsStart MenuPrograms
or...
C:ProgramDataMicrosoftWindowsStart MenuPrograms
I wonder... is it possible to delete shortcut from Apps view screen but to remain in on Start view screen?
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Nov 2, 2012
i have recently upgraded from windows 7 to windows 8, the start screen apps/buttons are not working, they have never worked, when i click on one it just pops up for 1 second and comes back out, it refuses to load them, i have looked online and tried editing my resolution or whatever people have said to do, but none of it seems to work, what do i do?
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May 1, 2014
why Microsoft pushed these Store Apps out and then screwed them up? I have some installed which work fine, but when trying to install others - they won't open. are being offered by Microsoft but there seems to be no solid explanation.This along with the real mess up on Update 1 for many users make me wonder who is in control of Windows.
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Nov 12, 2013
When I was on Windows 8 I could install an app from the store and it would automatically put a tile for it on the start screen. After upgrading to 8.1 it stopped doing that. Now after I install an app I have to search for it and right click and tell it to pin to the start. Is there any way to have a tile automatically put on the start screen after install with 8.1?
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Jul 3, 2013
It's been at-least 5 months sense I've got my computer, never once have i used the app store! Every app that connects to the internet doesn't work! I've tried waiting forever, I can't even create another profile all i have is administrator.
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Sep 18, 2012
i got windows 8 professional 64bit on my asus k53jc i7 quad 2.20 8gb ram 1gb graphic nvidia geforce 520mx + intel hd 300
i installed 3-4 days ago windows 8 but i dont get it why apps , photo , store , bing deskopt or anything else witch are on the start dont work u just click them they dont start just stay in backround i really dont get it.
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Feb 17, 2014
When I want to install an app from the Windows Store, I get a message with error code: 0x80070032. I have tried everything I could find on the internet to solve this, but nothing works.
I have a brandnew HP Pavilion laptop, on which Windows 8 was pre-installed.
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Sep 11, 2013
I have Windows 8.1 installed on VM Player and never had a problem. Now, for some odd reason the App Store keeps telling me there's a connection problem and won't open.... it's acting as though there is no internet connection, which of course there is as I can access the internet and other live tiles, just not the app store. And I know the apps store is up and running because on my Windows 8 (not 8.1) laptop, the store opens just fine.
Is there a current issue going on with the apps store and 8.1?
now the other weird it's not bringing up apps, but now, when you click on them, you still get the apps store isn't working
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Dec 1, 2013
So recently the Windows Store has stopped working for me (Win 8.1 Pro). By not working, I mean that whenever I try to install an app, I get the following error message:
Your purchase couldn't be completed. Something happened and your purchase can't be completed.
Error code: 0x80240017.
Furthermore, apps are not updating automatically, and a manual check reveals no updates available. That being said, I know for a fact that my Facebook and OneNote apps are out of date, since they have both changed on my other computer. As a test, I uninstalled the OneNote app, and now I can't re-install it.
So far I've tried:
-The apps troubleshooter.
-The windows update troubleshooter.
-WSReset.exe
-SFC.exe (no violations found)
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Jun 17, 2014
I do prefer a local account but when i try to install new apps from app store Windows 8.1 asks me to switch to a microsoft account.
Can I install apps with a local account? and how can i understand if I have a local account or microsoft account.
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Feb 13, 2014
I seem to be having this issue return every reboot.
When ever I type something (anything) into the store search, it instantly redirects to my start screen.
/sfc scannow fixes the issue but literally it returns that same day for whatever reason & I have tried the troubleshooter, re-registering the store app & done this sfc scan about 3 times now and just getting bored of it.. Having to use the browser version of the store just sucks..
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Oct 25, 2013
Recently windows store on my windows 8.0 stopped working, when i try to browse it or any other metro app they doesn't work and the message on screen is:PC isn't connected to the internet..
I used the apps.diagcab solution but no way to go, it runs if i run Fiddler2. How to set a default status without loosing anything?
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Apr 4, 2014
I upgraded to 8.1 earlier this evening and was greeted by an extremely unpleasant error in that all of my Metro apps have now become non-functional, including the Windows Store and the PC Settings apps.
I have spent the last 2 hours trying numerous solutions to the issue, none of which work. The only remaining option seems to be to try "refreshing" my Laptop, but this is not an option as I do not own any Windows 8.1 Installation media. I used the $15 Windows 7 to Windows 8 upgrade offer a few years back, so I don't even have an original Windows 8 CD.
I also really cannot download an ISO as I am currently on satellite internet, it took me nearly two days to download the 8.1 update so I would rather avoid doing that if possible.
I've checked my file permissions, I've tried all of the Powershell commands suggested here and here, none of it has worked. When I attempt to do the powershell commands I get the following error:
Code: Add-AppxPackage : Deployment failed with HRESULT: 0x80073CFE, The package repository is corrupted.error -1121: Windows cannot process a deployment operation because the package repository database encountered anESENT error. Use the Reset Your PC feature to recover your PC.
[Code] .....
There has to be some way to fix this without formatting/refreshing.
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Jun 21, 2014
First I was having this issue:
I followed a fix that involved:
1. Press "Windows key + R".
2. Type wsreset.exe and click OK.
I did that and the splash screen came up. I then waited past the suggested 15 mins and then I got this error:
Now every time I try to access the store, it just freezes for a few then pops up with that last error.
New to Windows 8. Don't don't even know how to uninstall the dang app and reinstall it.
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May 19, 2013
It is possible update for all users the Windows Store apps with a local account belonging to the Administrators group? Then, I believe that the management of updating of the Windows Store apps can also be managed only by administrators. Right? If so, how do I do this?
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Feb 2, 2014
I tried downloading various apps from the store, but the message I get was I can't install this app.For example, I tried to install PDF Reader 8, and I get error code 0x80070032. Does the error code reveal what the problem is? I am running Windows 8, not Windows 8.1, on the Lenovo IdeaPad.
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Aug 4, 2014
For some reasons, unknown by me, i try to access multiplayer mode on my gaming apps that allows online access will not connect to the internet. It tells me that i am not connected to the internet when i am clearly connected to it. My internet is through router and it works fine; i can access my browser just surfing the web. Its just this specific thing that i desire to fix badly.
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May 30, 2014
every app I try to install always says pending and never downloads.
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Feb 20, 2014
I really like windows 8 and stuff, but ive been having problems with windows 7 so i decided to install windows 8.1 and never look back, but it appears that ive had an issue for the first time ever with windows 8.x
So I was trying to make this game called blacklight retribution run on windows 8 (it crashes for some reason)
And at some point i was installing some radio apps for the metro interface and trying to play the game at the same time (my PC is pretty weak -3.1ghz AMD processor, 4gb ram, 500gb hdd and a radeon 3300 hd integrated graphics card)
So my windows 8.1 (with the latest updates) crashed with the all-cool-new-bluescreen-of-death and after that my windows store app renders its content as if its broken, here's what it looks like:
I restarted windows numerous times, but the windows store app still appears to be "broken" but other apps seem to work as they should.
I am new to windows 8 and I couldn't find a way to restore windows to an earlier point, I know a very straightforward way - reinstall windows 8.1.
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Apr 26, 2014
I have had Win 8 on this computer since I bought it about a year ago (came stock). When I first got the computer I went to the Windows store and added some apps. At the time all of those apps I added worked properly. Then I just did not use any of them since really. So I don't know when Metro apps stopped working for me but it has been a while as I have noticed it when occasionally getting to that start screen and trying one out. Did not work and did not care at the time.
I have really only used the desktop mode this entire time.
I have the start button installed and have not had any trouble.
Today when I went to do the Win 8.1 update I was not able to do so as I could not get in to the store and also noticed that the Metro apps were not working. I would tap on one and nothing would happen. Most importantly was the store I was trying to open.
Still I can open any of the programs that I have installed on the desktop from their copies on the Metro screen but none of the programs that I installed from the store including the store itself work. When I click them nothing happens except for Explorer which shows up as a "Metro App" and works. The Store itself will flip open to a blank screen and then back to it's tile when I click it.
So none of the Metro apps work at all, not a huge deal but would be nice if it and the desktop programs did work.
I have read the troubleshooting information from Microsoft and it appears that either I am not doing something right or it is not working. For example when I run wsreset,exe I get an error message "Windows can not find 'ms-windows-store-PurgeCaches" I also signed up for a Microsoft account which was supposedly necessary for using the Microsoft store and while it now shows me as signed in on the Metro Start page it did nothing .
I really would not like to use the restore partition on my laptop to start fresh because I have some very expensive programs that I do not have the discs to reinstall and fear I would loose them. Sony Vegas 11 Pro and Photshop etc..
In the end I honestly do not like Win8 Metro and will probably continue to use it in desktop mode all the time. What prompted me to upgrade to 8.1 was mostly an alert that I only had a certain amount of time left to do the update and figured that I would go ahead and do so now.
While I have the start button on my account to use for the desktop mode it has disappeared from another person I let on as a user and this would add the start button for them by upgrading. Perhaps not a great reason to upgrade as I have not read in depth about any negatives to upgrading to Win 8.1. I guess that is another subject all together but I am concerned that the Metro part not working is just not my computer working optimally.
I did recently replace the 750Gig 5400RPM HDD with a Samsung 840 EVO SSD and the computer itself has been running much better. Boots up in a tiny fraction of the time it did before etc.. So I think I am getting as much performance I am going to get with this i3 processor and max 6 Gigs of RAM. But this Metro issue has been going on for a long time. I do have the option of having a clone of the installed drive by having the original drive available still in case that matters.
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Jan 31, 2014
When I try to download Metro apps from Windows Store, I receive an error message saying "Something happened and this app couldn't be installed. Please try again later. Error code: 0x80010108".
I Googled it and tried to reset Windows Store cache by wsreset.exe but it didn't work. It occurs to every app I try to install.
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Feb 11, 2014
Is it possible to download free apps from Windows Store directly (without going through "Windows Store" icon/apps in Windows 8.1? I'm having a problem with Windows Store in my OS, whenever I try it, it just said no network connection, but I can surf no problem using FF/Skype etc. If I can go directly to Windows Store website and download the apps directly from there, it'll be awesome, but everytime I tried, it just goes back to my OS Windows Store.
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Feb 24, 2013
I have Win 8 Retail Final Professional English x64
I have installed and uninstalled many apps from the Windows Store. But I have realized that, after having uninstalled some of them I didn't like, if I go to "Your Applications" and select "Applications not installed in this computer" I still see them like in a kind of "History" (like in the Internet browsers)
How Can I Remove The List Of "not installed apps" in Store ?
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Sep 15, 2014
After installing all available updates of windows 8.1, my checkbox for "Show windows Store apps on taskbar" simply disappeared from the taskbar properties. Moreover, the on and off option from Settings -> Change PC settings -> PC and devices -> Corners and edges -> App switching also seems to be forever gone. In other words when I open an app I can't close it (Esc isn't working any more or X option) and I can't see it on the taskbar
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Oct 31, 2013
Is it possible to update the apps I already have installed from store?in windows 8 on store icon was showing the number of updates.in win 8.1 this doesnt work.
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Mar 14, 2014
I can't update of find any apps in windows store. The store broker, wshost.exe, is taking around 30% cpu usage and will increase easily to 80%.
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Aug 26, 2014
In January I bought a Dell laptop with Windows 8. I recently upgraded to 8.1. Now most app tiles have an x on the right hand side of them, and I cannot access PC settings, the app store, and most other apps.
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Dec 14, 2013
I've tried just about everything, but can't seem to find a setting to stop this action. The screen on my laptop (Sony Flip 15A, intel4400/geforce735) seems to increase and decrease in brightness between screens. It's rather annoying not just because of the change, but also because it takes several seconds to occur and it occurs in discrete steps. I'm running the latest drivers from both intel and nvidia. I've tried turning off adaptive brightness and disabling the sensor service, and all effects (fade in, UAC, etc) have been turned off. A video of the condition is shown below:
(Vimeo was taking forever to process)
It even happen when no programs are opening/closing - for example, if I view a dark background web page and then a lighter background, the brightness shifts. I can't imagine how awful this will be in photoshop.
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Jun 17, 2014
HP desktop, which is running Win 8.1.
Experiencing issues trying to download game apps from the Microsoft Store. He gets a message stating that the install can not be completed and the error code is 0x80070091.
I used Team Viewer to connect to his and attempted to do several different free games and all of them do the same thing.
I ran Malwarebytes and had some Mindspark pups which we eliminated. Did several of those scans and they have come back fine.
Checked his Windows Updates and there only 3 optional ones, Silverlight, bing bar and something else, can't remember which right now.
Ran the HP assistant to make sure that there were no HP updates that needed to be done.
Then, ran a sfc/scannow and the 1st run through came back with some corrupted stuff and, I guess, it fixed some stuff?
Ran that again earlier today and the log came back much shorter than the 1st run last night.
At this point, I don't know where to proceed from there... I am attaching the log ...
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