Apps / Software :: Windows Store Not Working - Error 0x80240017
Dec 1, 2013
So recently the Windows Store has stopped working for me (Win 8.1 Pro). By not working, I mean that whenever I try to install an app, I get the following error message:
Your purchase couldn't be completed. Something happened and your purchase can't be completed.
Error code: 0x80240017.
Furthermore, apps are not updating automatically, and a manual check reveals no updates available. That being said, I know for a fact that my Facebook and OneNote apps are out of date, since they have both changed on my other computer. As a test, I uninstalled the OneNote app, and now I can't re-install it.
So far I've tried:
-The apps troubleshooter.
-The windows update troubleshooter.
-WSReset.exe
-SFC.exe (no violations found)
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Oct 14, 2013
I got "x" mark on music app's tile then I uninstalled it and tried to install again but I got error 0x80240017. I also deleted app folder from userappdatalocalpackages and windowsapps then again tried to install from store but same error again. already used Modern app repair tool and Wsreset.exe
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Sep 18, 2012
i got windows 8 professional 64bit on my asus k53jc i7 quad 2.20 8gb ram 1gb graphic nvidia geforce 520mx + intel hd 300
i installed 3-4 days ago windows 8 but i dont get it why apps , photo , store , bing deskopt or anything else witch are on the start dont work u just click them they dont start just stay in backround i really dont get it.
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Feb 17, 2014
When I want to install an app from the Windows Store, I get a message with error code: 0x80070032. I have tried everything I could find on the internet to solve this, but nothing works.
I have a brandnew HP Pavilion laptop, on which Windows 8 was pre-installed.
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Dec 18, 2013
About three days ago, all new style apps stopped working. I click on the tile, get a deep blue screen, and nothing else. On the left side of the screen, I can see the app as if it is working (just the name of the app, not content), so I can close the window and get back to desktop. The same applies to the STORE app. The only tiles that work, are the links to desktop applications, which open correctly on the desktop. The fault also affects all windows system apps. For example if I search on the start screen for "windows update", I can access "Windows update" as it just opens a window on the desktop, but if I click on "Windows update settings" nothing happens. The same is true with all windows system apps that open in the new start screen system.
I've uninstalled two Microsoft updates that were installed over the past three days, no change. I uninstalled AVAST, no change, so I reinstalled it! I tried restoring the system, but found that I had only one restore, and that was corrupted. Very strange. Without access to many windows system apps, the computer is really limited. The desktop seems to be working OK. I can't refresh the PC, as firstly it is a system app that runs from the start screen, and secondly because I upgraded from win 8 to 8.1 online, this can't be done anyway, as I don't have a disc. I'm really trying to avoid reinstalling windows 8!
(Pavilion dv6, i7 processor, 6GB ram, originally win7, then I upgraded to win 8 and now 8.1. I've been running 8.1 for some months without problems, just occasionally on start-up from sleep, I get "error in non-cached memory" BSOD, and the system restarts.)
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Sep 11, 2013
I have Windows 8.1 installed on VM Player and never had a problem. Now, for some odd reason the App Store keeps telling me there's a connection problem and won't open.... it's acting as though there is no internet connection, which of course there is as I can access the internet and other live tiles, just not the app store. And I know the apps store is up and running because on my Windows 8 (not 8.1) laptop, the store opens just fine.
Is there a current issue going on with the apps store and 8.1?
now the other weird it's not bringing up apps, but now, when you click on them, you still get the apps store isn't working
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Oct 25, 2013
Recently windows store on my windows 8.0 stopped working, when i try to browse it or any other metro app they doesn't work and the message on screen is:PC isn't connected to the internet..
I used the apps.diagcab solution but no way to go, it runs if i run Fiddler2. How to set a default status without loosing anything?
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May 31, 2014
I have Windows 8.0 and I keep getting this message while trying to update the video app from the Windows Store. Is there any way to solve this problem and download the update to this app?...or Is there another app I can use to replace the video app?
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Jul 7, 2013
i cant access my windows 8 store
when i try to install apps it shows " you cant make purchase "
error code is 0x80070422
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Nov 27, 2012
I can't install new apps or update existing ones.
Each time I attempt to install or update through the app store I receive error message 0x80072ee4 or 080073cff. I tried:
1. Performing a clean boot. (Disabling all non-microsoft services and startup items)
2. Using the SFC /SCANNOW option to verify the integrity of windows files.
3. Clearing C:/Users/Myusername/AppData/Local/Microsoft/Windows Store and C:/Users/Myusername/AppData/Local/Package to clean the cache files.
4. Clearing C:/Windows/SoftwareDistribution and restarting the Windows Update service.
5. Verifying that all windows services are running.
6. Disabling NIS 2013
7. Running troubleshooter
Nothing works. Don't tell me to run the windows restore function.
1. I don't consider that to be a genuine solution. (What if the same thing happens again?)
2. I don't plan on reinstalling all 50 non-windows app store applications.
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Aug 14, 2012
All my stock metro apps are not working anymore. I get a no internet connection error but on Desktop my internet works fine.
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Jun 10, 2013
What I did? But it's been happening for a while but now I would like to use the store and still can't...
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Dec 2, 2012
I have upgraded Windows 7 ultimate to Windows 8 Pro. I am getting the following error when Opening the windows store . I have logged in into the system with windows live ID
Activation of application winstore_cw5n1h2txyewy!Windows.Store failed with error
Detailed Error
<Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
<EventID>5973</EventID>
<Version>0</Version>
<Level>2</Level>
[Code]....
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May 19, 2013
It is possible update for all users the Windows Store apps with a local account belonging to the Administrators group? Then, I believe that the management of updating of the Windows Store apps can also be managed only by administrators. Right? If so, how do I do this?
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Aug 4, 2014
For some reasons, unknown by me, i try to access multiplayer mode on my gaming apps that allows online access will not connect to the internet. It tells me that i am not connected to the internet when i am clearly connected to it. My internet is through router and it works fine; i can access my browser just surfing the web. Its just this specific thing that i desire to fix badly.
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May 30, 2014
every app I try to install always says pending and never downloads.
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Feb 20, 2014
I really like windows 8 and stuff, but ive been having problems with windows 7 so i decided to install windows 8.1 and never look back, but it appears that ive had an issue for the first time ever with windows 8.x
So I was trying to make this game called blacklight retribution run on windows 8 (it crashes for some reason)
And at some point i was installing some radio apps for the metro interface and trying to play the game at the same time (my PC is pretty weak -3.1ghz AMD processor, 4gb ram, 500gb hdd and a radeon 3300 hd integrated graphics card)
So my windows 8.1 (with the latest updates) crashed with the all-cool-new-bluescreen-of-death and after that my windows store app renders its content as if its broken, here's what it looks like:
I restarted windows numerous times, but the windows store app still appears to be "broken" but other apps seem to work as they should.
I am new to windows 8 and I couldn't find a way to restore windows to an earlier point, I know a very straightforward way - reinstall windows 8.1.
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Jun 17, 2014
I do prefer a local account but when i try to install new apps from app store Windows 8.1 asks me to switch to a microsoft account.
Can I install apps with a local account? and how can i understand if I have a local account or microsoft account.
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Jan 31, 2014
When I try to download Metro apps from Windows Store, I receive an error message saying "Something happened and this app couldn't be installed. Please try again later. Error code: 0x80010108".
I Googled it and tried to reset Windows Store cache by wsreset.exe but it didn't work. It occurs to every app I try to install.
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Feb 11, 2014
Is it possible to download free apps from Windows Store directly (without going through "Windows Store" icon/apps in Windows 8.1? I'm having a problem with Windows Store in my OS, whenever I try it, it just said no network connection, but I can surf no problem using FF/Skype etc. If I can go directly to Windows Store website and download the apps directly from there, it'll be awesome, but everytime I tried, it just goes back to my OS Windows Store.
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Sep 15, 2014
After installing all available updates of windows 8.1, my checkbox for "Show windows Store apps on taskbar" simply disappeared from the taskbar properties. Moreover, the on and off option from Settings -> Change PC settings -> PC and devices -> Corners and edges -> App switching also seems to be forever gone. In other words when I open an app I can't close it (Esc isn't working any more or X option) and I can't see it on the taskbar
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Mar 14, 2014
I can't update of find any apps in windows store. The store broker, wshost.exe, is taking around 30% cpu usage and will increase easily to 80%.
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Aug 26, 2014
In January I bought a Dell laptop with Windows 8. I recently upgraded to 8.1. Now most app tiles have an x on the right hand side of them, and I cannot access PC settings, the app store, and most other apps.
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Apr 25, 2014
when I bought my Windows 8 laptop, I liked the Windows photos app which was default to view photos.
The main feature I liked in that was a slideshow feature which shows collection of pics in a single frame similar to this.
Attachment 42179
(for better understanding I attached image of win 8.1 lock screen slideshow) Then I installed Windows 8.1 (i choose the option to keep old Windows settings, Apps) and I disabled auto update for store apps.
However after updating I found that photos app along with other system apps were updated to latest version and the feature which I loved was missing. When I press slideshow it just shows 1 image per frame.
how to downgrade my photos app to older version? Or how to install the old photos app in Windows 8.1 I have the files took from WindowsApps hidden folder.
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Jun 15, 2013
i have 12 endless... pending apps in windows store i have reset windows store properties, etc. still nothing
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Oct 19, 2013
i upgraded to win 8.1 from the store on my 3 computers, they are all legitimate installations of pro,and now the store app crashes on 2 of my computers, I can see the live tile working,but when I click it opens and just goes away, but I can still see it up on the left side with running apps as if it's open, but every time I click it just goes away, have tried the apps fix and the accounts fix,it says it can't verify my account and to go to store and sync and verify, but I can't get into store to do that, I've signed in with microsoft account and local account,the computer that store is working on is a local account....
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Nov 6, 2013
I recently installed Windows 8.1 entreprise x64 (French), connected it to a new Microsoft Account (verified) but every time I open the Store it shows this screen.Sans titre.png... I've tried :
- wsreset.exe
- powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
- Changing Microsoft account
but nothing works. Use "Reset windows without deleting files".
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Oct 19, 2013
Getting 2 error messages. 1 for windows update, the other for the store. These are the messages:
Windows update 8024402F
Store 0x80072ee7
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Nov 8, 2013
From Windows 8,trying to download Windows 8.1 from store. Am getting error code ox80070652. Have received all updates, according to computer message.
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Feb 2, 2014
I tried downloading various apps from the store, but the message I get was I can't install this app.For example, I tried to install PDF Reader 8, and I get error code 0x80070032. Does the error code reveal what the problem is? I am running Windows 8, not Windows 8.1, on the Lenovo IdeaPad.
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Feb 24, 2013
I have Win 8 Retail Final Professional English x64
I have installed and uninstalled many apps from the Windows Store. But I have realized that, after having uninstalled some of them I didn't like, if I go to "Your Applications" and select "Applications not installed in this computer" I still see them like in a kind of "History" (like in the Internet browsers)
How Can I Remove The List Of "not installed apps" in Store ?
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