Getting Windows 8 Store Error?
Dec 2, 2012
I have upgraded Windows 7 ultimate to Windows 8 Pro. I am getting the following error when Opening the windows store . I have logged in into the system with windows live ID
Activation of application winstore_cw5n1h2txyewy!Windows.Store failed with error
Detailed Error
<Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
<EventID>5973</EventID>
<Version>0</Version>
<Level>2</Level>
[Code]....
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Nov 6, 2013
I recently installed Windows 8.1 entreprise x64 (French), connected it to a new Microsoft Account (verified) but every time I open the Store it shows this screen.Sans titre.png... I've tried :
- wsreset.exe
- powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
- Changing Microsoft account
but nothing works. Use "Reset windows without deleting files".
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Oct 19, 2013
Getting 2 error messages. 1 for windows update, the other for the store. These are the messages:
Windows update 8024402F
Store 0x80072ee7
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Dec 1, 2013
So recently the Windows Store has stopped working for me (Win 8.1 Pro). By not working, I mean that whenever I try to install an app, I get the following error message:
Your purchase couldn't be completed. Something happened and your purchase can't be completed.
Error code: 0x80240017.
Furthermore, apps are not updating automatically, and a manual check reveals no updates available. That being said, I know for a fact that my Facebook and OneNote apps are out of date, since they have both changed on my other computer. As a test, I uninstalled the OneNote app, and now I can't re-install it.
So far I've tried:
-The apps troubleshooter.
-The windows update troubleshooter.
-WSReset.exe
-SFC.exe (no violations found)
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Nov 8, 2013
From Windows 8,trying to download Windows 8.1 from store. Am getting error code ox80070652. Have received all updates, according to computer message.
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May 31, 2014
I have Windows 8.0 and I keep getting this message while trying to update the video app from the Windows Store. Is there any way to solve this problem and download the update to this app?...or Is there another app I can use to replace the video app?
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Jul 7, 2013
i cant access my windows 8 store
when i try to install apps it shows " you cant make purchase "
error code is 0x80070422
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Nov 27, 2012
I can't install new apps or update existing ones.
Each time I attempt to install or update through the app store I receive error message 0x80072ee4 or 080073cff. I tried:
1. Performing a clean boot. (Disabling all non-microsoft services and startup items)
2. Using the SFC /SCANNOW option to verify the integrity of windows files.
3. Clearing C:/Users/Myusername/AppData/Local/Microsoft/Windows Store and C:/Users/Myusername/AppData/Local/Package to clean the cache files.
4. Clearing C:/Windows/SoftwareDistribution and restarting the Windows Update service.
5. Verifying that all windows services are running.
6. Disabling NIS 2013
7. Running troubleshooter
Nothing works. Don't tell me to run the windows restore function.
1. I don't consider that to be a genuine solution. (What if the same thing happens again?)
2. I don't plan on reinstalling all 50 non-windows app store applications.
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Aug 25, 2014
I open the Store, open the charm bar and navigate to settings. I click on the "Your account" option and the sign-in button apears on screen. When I click it, nothing happens. Absolutely nothing. I have to close the screen to exit the page.
Furthermore, when I search for an app and click the "install" button for that perticular app, the Store crashes; closing down immediately.
I already ran sfc /scannow but no problems found. I also ran the wsreset.exe but also to no avail.
I tried switching to my MS account, same issue. So am now back on a local account.
It has to do something with the account or a policy that is active on my account I assume ?
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May 8, 2014
I have windows 8.1 x64 . My store has suddenly stopped opening with error as in attached picture... I was told I need to check for errors and the following results were found
Code: 2014-05-08 19:36:09,
Info CSI 0000000a [SR] Verifying 100 (0x0000000000000064) components2014-05-08 19:36:09,
Info CSI 0000000b [SR] Beginning Verify and Repair transaction2014-05-08 19:36:14,
Info CSI 0000000c [SR] Verify complete2014-05-08 19:36:15,
[Code] ....
Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
After that I came here I tried the DISM tool but it didn't solve the problem (image attached too). I am not sure if the 2 problems are related but I guess so..
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May 11, 2014
It just continuously shows the loading screen and if I look at the task bar there are 2 windows stores there. If I close one, then open the other, the one I closed comes back. But if I close the other they both close.
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Nov 27, 2012
Towards the end of last week certain apps stopped opening such as mail,news,calendar and store. I reinstalled windows 8 and all the apps that weren't working started working apart from store and apps bought from the store. When I click on the app store it just shows the loading screen then closes and doesn't provide any errors. I've tried several things already such as removing avast,checked screen resolution, running windows app store troubleshooter and I have installed all windows updates. I'm unable to do a refresh as when I try to it says some files are missing, your copy will provide these files and I put the disk in and it just says invalid media.
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Jun 10, 2013
What I did? But it's been happening for a while but now I would like to use the store and still can't...
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Jul 8, 2014
I bought a new Toshiba i5 laptop a month ago with Windows 8. The Store worked just fine until about two weeks ago. The apps I have downloaded work but now the store will not load. I get a green screen and the spinning wheel of death (loading). No error message, just constant spinning and the Store logo.
I have ran the app troubleshooter.
I have made sure updates are automatic and up to date.
I have cleared the Store cache.
When I ran the app troubleshooter it took me to a device troubleshooter. It comes up with messages that say:
"hardware changes might not have been detected" "display adapter drivers might be out of date" "windows store configuration might be damaged".
I cannot find anything in my device manager that has the yellow triangle next to it.
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Oct 30, 2013
I wish to update to windows 8.1 from Windows 8(KMS activated + WMC key provided by microsoft).
Will it be possible to update via store or any other alternatives?
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Sep 15, 2014
I was wondering if I can update my windows 8 which came pre-installed to 8.1 without going to the store and waiting for it to be downloaded.
Is there any ISO online where I can readily download the image and update it? Its a HP laptop.
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Oct 29, 2012
I want to see what applications are available (and screenshots if possible) before I decide to take the plunge and upgrade my laptop to windows 8.
For example, is there a decent lightweight DVD (and maybe bluray) player, that doesn't have a crapload of useless and redundant features?
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Feb 19, 2014
Cannot get into the Windows store
Acer Laptop :E1-571-6481
factory installed windows 8
I am having problems getting into the windows store on my wife's acer laptop. When I click on the store tile it goes to full screen for a second but then gives me no option to sign in and no error code, it just reverts back to the desktop tile. When I right click on the tile a small tick appears in the bottom right of the tile but when I go to settings in charms no settings appears for the store.
I have
-installed all the Windows 8 updates and have run the check that they have installed correctly using the check prog and they are good.
-emptied the store cache
-tried turning off my bitdefender av
-checked that I can access my ms account
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Oct 23, 2013
Why doesnt windows 8.1 update show up in my windows store?? I have installed all updates in WU. And i run w8 pro, legal activation with an MAK key.
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Dec 25, 2013
I can't upgrade to 8.1 as it is not in the store.
I occasionally get a banner message telling me I can upgrade to 8.1 and I should go to the store, but there is no update
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Jun 19, 2014
I have a system I built with Windows 8.0 64-bit. I have a legitimate product key, 8.0 discs and an 8.1 with update disc from 53564-murphy78-s-Windows-8-1-Server-2012r2-with-Update-MSDN-iso-files
I do NOT want to update through the Windows Store.
I was under the assumption that I would run the update disc, enter my product key and it would update my 8.0 to 8.1 automatically. Pop in my legit product key and it said it was for "another edition of windows" and to "try another key."
How can I update through the 8.1 with update disc I just burned?
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Apr 22, 2014
Yesterday I was moving around the App Store and suddenly I saw this:-
FIFA 14 app for Windows in the Windows Store
This is the PC version of FIFA 14. But one thing I can't understand that is the size of the game specified on the App Store of this game is only 1000MB? How can this happen? Big-big game take more space that this, Whereas the same game FIFA 14 takes around 8.8GB to install on Xbox One. So how can this Happen?
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Sep 15, 2014
I'm in the middle of a struggle with blank screen issue, possibly corrupted exlorer.exe file (won't run). Wanted to try update from 8-8.1 but the Windows Store won't show up with the blank screen issue. Any thoughts on resolutions? I've done several malware, adware scans and antivirus scans. Everything comes back clear. Also, tried adding a new user acct, but get an error message and can't add. Thought the update might replace the needed files. SFC scan return non-fixable errors.
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Sep 28, 2013
I am using windows 8.1 RTM version.
I cannot find my desktop tile or the store app anymore. I have tried searching with the search charm too. I checked various users and they are not there either. Some desktop programs have gone missing too
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Nov 5, 2013
my computer started glitching everytime I opened the Windows Store or any other metro apps, I immediately found this forum.
I have already followed most the steps on this tutorial, running the troubleshooter many times and restarting after each time.
[URL]
Here is a screenshot of what happens everytime. I don't know if its clear, but essentially this weird thing happens where it doesn't load, and right off the start the splash icon, if you will, and its little circle loading animation all shift to the top left of the screen, just forever.
My Windows 8 is completely genuine so that's not the problem; when I first bought the computer, it came with Win 8 and the store worked fine. All of a sudden, the Skype app would load but be blank, and all the apps started doing this. I don't know what happened that caused this all.
EDIT: The screen shot was taken, uploaded to paint, and cropped to fit better, so the resolution shown in the picutre caption is not my computer resolution. My native computer resolution is 1366X768.
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Feb 13, 2014
Is it possible to configure Windows Store so it'll only show free apps or showing without the picture? My internet connection is not that fast and every time I tried to browse, it takes few seconds to load up a page, if I can just display types of apps (free, etc.) or list apps (without icon/picture), it'll speed up the loading time, but I can't find anywhere to configure this.
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May 28, 2014
I have an Asus GAC computer with Windows 8 OEM version. When I go to Windows store I see the 8.1 upgrade notification. When I click on it I get a message asking me to do all the upadates. When I do all the updates, the Store notification disappears.
I have to uninstall some updates to have the notification back on the Windows store but still asking me to do all the available updates.
My Windows 8 version is fully activated 'ASUS OEM)
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Nov 26, 2013
When I first started this job I was the first user on a new PC with Windows 8. I was asked to set up a Skype account which I did by creating a new Windows Live e-mail since I didn't want to use my personal one for business. I had continual problems with some conflict (I never found but believe it was caused by Skydrive) that caused my Live account to continuously need a password reset. After much frustration I set up a Skype direct account and closed the Live account.
Today I tried to go into the Windows Store to download an app and it's still asking me to log-in with the old, closed Live account. I have literally been sitting here for an hour and a half trying to find a way to log-in to the store with a different user and e-mail. There is nothing. I tried Microsoft live chat support which was really no support at all. I printed out and tried the instructions I found on this site for signing in with a different Microsoft account but it doesn't work as nowhere am I given the option on the screen to sign in with a different account. It shows my Live account with no option to change to another and a password box with the message that too many attempts were made to log-in blah blah blah reset the password. But, the account is closed so this is impossible to do (yes, I even tried that method but it tells me my account is closed).
Microsoft's instructions to do this by managing user accounts does not work as there is no user account on this PC associated with that e-mail address. I log in daily with a local administrator account and the only other account is Guest. I log in to Skype with a Skype (not Live) account. I log into Outlook e-mail with a business/local e-mail account. The Skydrive account is also no longer used as we switched to Dropbox.
I tried doing the instructions to clear the Windows Store cache (run>wsreset.exe) but that did nothing to remove this account.
Any information about how to remove an e-mail account associated with the store, that is no longer a valid/open e-mail account.
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Oct 20, 2013
It also seems to open every now and again in the middle of other, unrelated activity - though I haven't logged that much time since the upgrade, obviously, to form a solid opinion about this. It isn't listed as a startup program, so I can't figure it out.
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Oct 17, 2013
I'm running Windows 8 at the moment and I am trying to get 8.1 installed.
I go into the Windows Store......and I get no option at all to download and install 8.1. Windows updates are on, not sure if that even matters though. Windows Store is just not giving me any option to install it, or even tell me that its available to download.
Now, I'm in the UK, but as I understood it, Microsoft's release of 8.1 was global. I have also done several reboots of the PC, no change.
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Sep 18, 2012
i got windows 8 professional 64bit on my asus k53jc i7 quad 2.20 8gb ram 1gb graphic nvidia geforce 520mx + intel hd 300
i installed 3-4 days ago windows 8 but i dont get it why apps , photo , store , bing deskopt or anything else witch are on the start dont work u just click them they dont start just stay in backround i really dont get it.
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