Open Windows Store With Blank Screen?
Sep 15, 2014
I'm in the middle of a struggle with blank screen issue, possibly corrupted exlorer.exe file (won't run). Wanted to try update from 8-8.1 but the Windows Store won't show up with the blank screen issue. Any thoughts on resolutions? I've done several malware, adware scans and antivirus scans. Everything comes back clear. Also, tried adding a new user acct, but get an error message and can't add. Thought the update might replace the needed files. SFC scan return non-fixable errors.
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Aug 12, 2014
I have a Lenovo G505s AMD A8 Laptop, fairly new to Windows 8 as this is my first platform running it. Not had the system long, but generally finding it ok except for this one problem thats decided to arise:
All apps, including the Windows Store fail to launch when clicked. They display a splash screen but no loading symbol, the splash screen hangs for about a minute and then the whole app shuts off again. This started with the calculator from what I can see, but now it seems to affect all of them. I've tried multiple theories from several forums and sites but nothing has made a difference.
If possible I don't want to have to refresh or reinstall Windows 8 as I have a fair amount of software I've installed and don't want to have to go through installation all over again.
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Oct 23, 2013
How big this new 8.1 update is and can it be downloaded as an iso? Also, does it contain any driver updates. I installed Win 8 on a Vista machine and it runs well, except for an annoying blank flicker that occurs when I open and close programs. Tried both a Vista and Win7 video driver but made no difference.
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Nov 27, 2012
Towards the end of last week certain apps stopped opening such as mail,news,calendar and store. I reinstalled windows 8 and all the apps that weren't working started working apart from store and apps bought from the store. When I click on the app store it just shows the loading screen then closes and doesn't provide any errors. I've tried several things already such as removing avast,checked screen resolution, running windows app store troubleshooter and I have installed all windows updates. I'm unable to do a refresh as when I try to it says some files are missing, your copy will provide these files and I put the disk in and it just says invalid media.
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Apr 9, 2013
! Obviously many users can NOT access the Windows Store, let beside no other 'App' starts, not 'Finance', not 'Weather', nothing. The best one can expect is to not break the system completely. Do not try any of this, it does not work. The problem lies much deeper and is not fixable by registry editing, dll-register, new user account, fonts,...
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Sep 9, 2013
I upgraded my current installation of windows 8 Pro to Pro 8.1 RTM. Whenever i open my store , it keep on loading with the circle and does't go past.
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Aug 16, 2012
I'm trying to keep the windows 8 start screen open on one screen and have the other open to the desktop, but any time I click an app on the desktop the 2nd screen with the Windows 8 start screen minimizes. Is there any way to change this behavior?
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Sep 13, 2013
I've just purchased Office 2013 as a stand alone on disk. Is it possible to set Word to open to a blank page by default as in Office 2010, instead of the selection menu of various pre-formatted pages?
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Feb 4, 2014
Laptop refuses to screenblank and also to go to sleep. I've tried the usual by going to Power Options and making sure everything is in sync there but not works.
Will the download work in Windows 8.1. I am referring to what is pasted below ...
"Windows To Go" Sleep - Enable or Disable in Windows 8
To Enable Sleep in "Windows To Go" Workspace NOTE: This is the default setting.
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Apr 9, 2014
I've got windows 8.1 with the yesterdays update but the problem comes before this update.
Wen I open the Windows Shop, it always on the green screen and does not advance. I've done the following steps:
1 - I did WSReset.exe as administrator but the store is always like this. If you close and re-open the store, I get the same green screen;
2 - I downloaded the tool Windows 8 App Troubleshooter which tells me that I have an outdated graphics driver. Is not true because I have installed the latest version.
3 - UAC is turned on but without success;
4 - I've turned my account as a local account and tried to open the shop but with the same result. I've reverted my account as linked to Microsoft.
5 - I created a new user account and with that account the store opens. I returned to my account and nothing.
6 - Finally I ran the SFC / SCANNOW and gave me this picture.
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Jul 31, 2014
I just built a secondary new work computer. Unlike my main rig which I just do a fresh install of 8.1. On this one I put Win 7 then Win 8 pro upgrade, once that's done I upgrade to 8.1 through store. thing is once I upgrade to 8.1 I notice pc settings and store wont open, if I click on them they flash and just return to desktop.
I found this solution here:
All Modern apps fail to start after Windows 8.1 upgrade - Microsoft Community
But it only seems to work on admin account.
I noticed same thing is happening with regular user account and the above fix does not work, in fact when I try and set permissions to system in registry step it mentions I get "Unable to set new owner on packages, access is denied"
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Apr 8, 2014
Problem I'm having with windows 8.1.1 .... When I'm using Firefox or Chrome and visiting for example [URL] .....
My Metro store automatic open and I feel that this action is just wrong.
How to disable this Metro Microsoft Store from monitor my URL's and auto opening it in Metro ....
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Dec 8, 2012
When i start up the system... nothing happens ... its just blank screen no words like...pres F2 for bios options etc. Just blank idk what happened it just happen like that after i resumed the system from hibernate ....
I tried removing battery and re starting still like that. The light indicators lights up in processing ... power leds both have lights ....
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Oct 19, 2013
Attempted to update to 8.1 yesterday and the store just won't open. Every time I click on the Store tile it doesn't get past the green introductory screen before just disappearing (crashing).. Have restarted several times and used the link-through on the Windows 8.1 site. Also, I have since discovered that all apps won't open either (such as news and sports).
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Dec 14, 2013
I recently updated to a HP laptop with windows 8 and downloaded iTunes and transferred my music over which I can open and play, however when I try to go the iTunes store I get "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I never get any notification and I can't work out the problem, I have uninstalled and re-installed and still have the same issue.
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Oct 30, 2013
Windows 8 issue. I recently installed Windows 8.1 as a 2nd OS on my Windows 7 PC. I installed Windows 8.1 on a brand new Samsung A840 SSD, and am dual booting it with Windows 7 (installed on an entirely different drive). I am still using Win7 as my default.
The install went fine. After a few days, I attempted to boot into Windows 8 and after a few seconds of the initial logo loading screen, I was greeted with a blank, purple screen (the same color as my chosen color scheme). Rebooting into Windows 8 I was prompted to let Windows check the disk for continuity errors, but even after identifying and fixing errors Windows 8 just hangs on this blank screen.
I was able to boot into Safe Mode successfully. However, a normal boot always leads to the blank colored screen.
I used the troubleshooting options available by booting from the install disc - first refresh and then reset. Both ran successfully but did not fix the issue.
At this point I booted back into WIn7 and ran CrystalDisk. The SSD reports 'Good'.
The next step was deleting the Windows 8 partition, reformatting it, and reinstalling Windows 8. Windows 8 is on an 100GB simple volume and the rest of the SSD is unallocated. Again, the install went fine. After a few hours it crashed into an all green blank screen (I picked a different color this time). Now when I try to run "refresh" or "reset" from the DVD I get an error message that says "your computer could not be reset. No changes were made".
I will continue to use Win7 for 99% of my productivity/gaming/etc but I work at a college Support Desk so I'd like to think I can figure this out with a little collaboration. I don't have much Windows 8 experience but I'm seeing more and more customers all the time with Windows 8 laptops/tablets so I'd like to find out as much as I can.
I can't eliminate either the OS or the SSD as the problem.
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Oct 21, 2013
After upgrading to Windows 8.1, I started experiencing a weird boot issue. When I boot Windows I only get a black, empty screen. As soon as the BIOS splash disappears the computer stops booting. No disk activity, nothing. My first instinct was to run bootrec /fixmbr and bootrec /fixboot from the Windows 8 install/recovery DVD. This temporarily solves my issue, but the problem returns on next boot.
I already had this issue before the 8.1 update, but it only occurred sporadically. I would usually work around this issue by rebooting.
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May 12, 2014
So, I turn on my computer and it shows the startup screen then the windows 8 loading screen then after that it just goes blank. Sometimes it crashes, I've tried to do a system restore, wipe( didn't work because I don't have installation media, just cd), and a few others. If I can get into my computer I will post crash logs.
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Oct 19, 2013
Upgraded to Windows 8.1 via the Windows Store. Now I can't open the store at all.
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Apr 29, 2014
I am trying to update my system to the new Windows 8. I am already operating on the old one, so the update should be free. My computer will not load the store to allow me to update my software.
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Oct 29, 2012
I just upgraded to Windows 8 Pro with Media Center. When I tried to set up my Linksys Media Center Extender, I just get a blank screen on my TV with no sound. Everything worked fine under Windows 7. Is Windows 8 missing the drivers for Media Center Extenders? Since my main use for this PC is recording and streaming TV shows, I am going back to Windows 7 until this is resolved.
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Nov 1, 2012
Tonight I upgraded from Windows 7 to 8 and everything went fine. I noticed that the right click was very slow and found out that it was my display drivers that were at fault so I upgraded them also. I then had to reboot and thats where my problems started. Not when I startup everything seems to go okay and I think that it is starting fully but I have a blank screen. I attempted to enter safe mode but was unsuccessful F8, Shift F8 and a combination of both.
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Nov 10, 2013
when i start my laptop,the leds are lighting but the screen is blank.if i press the reject button of the cd/dvd driver in the first 10-20 seconds.windows will start properly.if i don't, the blanc screen continues to exist.if i start the laptop with the cd/dvd driver open, it starts properly also.i have disable the boot from cd driver but nothing changed.i am running windows 8 64bit.i have i5-3210 , gt 640m, 8gb ddr3.the laptop is nh532.it is a new laptop and i am very double times sad for this.i am afraid it is a hardware problem.
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Jul 31, 2014
I shut down my computer last night. It runs 8.1 and when I shut it down I do not believe it installed updates.i tried to boot it. It boots and after I type in my PIN, shows my desktop for a few seconds. Then, my display will either turn black or a blueish grey. There is no cursor. It does this every reboot now. I can not do anything except reset when it happens.
System info:
Two GTX 760's in SLI
Two Asus monitors
Possible culprits:
1 - I have Actual Multiple Monitors trial installed. The freezing/display blanking seems to happen when the trial time left window shows up, but that may be coincidence.
2 - I heard graphics card driver updates and windows updates can clash in some way and cause a similar issue. From what I've read, a cursor is still on screen and task manager can be opened with CTRL SHIFT ESC. Neither of these work for me.
3- Virus? I have avast so I doubt it.
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Dec 9, 2012
Yesterday my HP sleekbook arrived (cheaper amd version) with windows 8. Everything works fine except that I can't open the store or pc settings. When I click on the store tile, or click on the more settings button, the fullscreen (green for store, blue for settings) icon fills the screen en then dissapears.
I have tried the sfc / scannow option but this did not work after 3 trials. Reset or Refresh also isn't an option because I can't enter the settings and thus won't be able to perform these actions.
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Mar 13, 2014
I've got a problem of mass scale. My Windows 8.1 Store refuses to load. Whatever I do, it doesn't start up. I had to get to an app with compatibility problems and get to the store in that way, but also that doesn't work anymore.
Other than the one putting a big line in the cmd (one of the first & only real solution I could find).
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Jan 16, 2014
I just reset my laptop and am upgrading to 8.1. This is the third time I have tried upgrading and every time it results in a blank black screen. I believe it has to do with video drivers. By a blank black screen I mean totally blank. There is no backlight and there is no cursor. I had this problem when it upgraded the intel graphics driver to the .3345 version so I went into safe mode and rolled it back. After the reset I uninstalled all intel graphics driver and used the microsoft driver. When I update to 8.1 I get the black screen even with this video driver. I will keep trying using the stable intel driver to see what happens.
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Feb 15, 2013
The problem I have now is when turning on my laptop it stays at the Dell logo for about 5 minutes before continuing to attempt to load windows, this is in UEFI mode. In legacy mode, it loads past the Dell logo in seconds, but this does not load windows.
I am trying to reinstall windows with the Dell windows 8 Home premium disk. When the disk finally loads, it just stays on a black screen, and I've left it for about an hour and it will not load.
I have tried using Hirens boot CD (USB) to load Mini windows xp, but that does exactly the same. I can load Linux from the usb but not windows. However, I have never used Linux so I cannot do anything in Linux to attempt to fix it, as I do not know what I'm doing inside Linux.
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Aug 18, 2013
When I leave my computer for an extended period of time, after returning the screen is sometimes blank. I know that everything is still on, the screen just won't come on. I know things are still running in the background because when I restart my computer by pressing the reset button (the only thing that works), when I boot back into Windows a few seconds later and relog into an IRC channel I was in before, my old nick gets ghosted. If my old nick was still in IRC this means my computer was still on and working fine until I hit the reset button - screen being blank was the only issue.
I've tried multiple things, such as hitting the "wake" button on the keyboard. I've checked my power settings carefully, modified them, but still no luck. There doesn't seem to be any pattern to this behavior, it either happens or it doesn't, and the time period it takes for it to happen seems random. Browser session auto-recovery.
System:
Windows 8
i5 2500K @ stock
Asus Z68 mobo
2x8GB 1600Mhz memory
256GB SSD
Radeon 7770 Sapphire 13.4 stable driver
3TB external WD HDD using wall-power
21.5" Samsung monitor 1080p
I've checked temps, nothing overheating.
Software of note:
Classic shell
KCP (WMP-HC codec pack)
Malwarebytes
Windows defender AV (built-in)
Online armor
QTTabBar
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Nov 15, 2012
I just get a blank screen when I try to see "All Apps". Also, when I click on search and then apps, the cursor jumps out of the search box instantly when I type any letter, and then that screen is blank too.
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Mar 29, 2014
I followed the tutorial on this site for scannow. When completed (no errors), I typed exit at the command prompt. I have only a blank screen with functioning mouse pointer. When restarting I get the hp logo, then the windows "please wait" icon for about one second then it goes black. I originally cloned windows from my sea gate 1Tb hhd to the toshiba ssd. I can boot from the hhd with no issues. Just won't boot from ssd. I would run the recovery disc but it claims I need 140 Gb to do so and I only have 128Gb.
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