Apps / Software :: 8.1 Update - Windows Store And All Other Applications Won't Open
Oct 19, 2013
Attempted to update to 8.1 yesterday and the store just won't open. Every time I click on the Store tile it doesn't get past the green introductory screen before just disappearing (crashing).. Have restarted several times and used the link-through on the Windows 8.1 site. Also, I have since discovered that all apps won't open either (such as news and sports).
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May 21, 2013
I got my new tablet today and am having no issues with anything except the Store. It takes forever to open but it shows that I have 26 apps needing updates. I clicked on a random app and clicked on install and it just shows pending on my screen. I'm surfing the web, downloading windows updates, etc...
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Apr 9, 2014
I've got windows 8.1 with the yesterdays update but the problem comes before this update.
Wen I open the Windows Shop, it always on the green screen and does not advance. I've done the following steps:
1 - I did WSReset.exe as administrator but the store is always like this. If you close and re-open the store, I get the same green screen;
2 - I downloaded the tool Windows 8 App Troubleshooter which tells me that I have an outdated graphics driver. Is not true because I have installed the latest version.
3 - UAC is turned on but without success;
4 - I've turned my account as a local account and tried to open the shop but with the same result. I've reverted my account as linked to Microsoft.
5 - I created a new user account and with that account the store opens. I returned to my account and nothing.
6 - Finally I ran the SFC / SCANNOW and gave me this picture.
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Jul 3, 2013
I only see a small amount I guess, how can I see the lot?
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Apr 20, 2014
Windows store apps don't work after a restart and shutdown. surface pro 1.
I have tried ms fixit file which said display driver might be out of date but couldn't fix it, device manager says display driver is uptodate and offers no way to rollback either.
Uninstalled the apps but windows store also doesn't work so I cant redownload them.
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Nov 23, 2013
i have a problem with my windows 8 . all my apps on my start screen cant open.. Its say that This apps can't open check window store for more information and gt a little X at the top right of the all apps..
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Oct 18, 2013
Ever since upgrading to 8.1 I am unable to use the mail app, the store app and most metro apps. when I open one of them the immediately get stuck and eventually crash. Another issue I found is that the brightness adjuster wont work no more.
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Apr 29, 2014
I am trying to update my system to the new Windows 8. I am already operating on the old one, so the update should be free. My computer will not load the store to allow me to update my software.
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Dec 13, 2013
Maybe it's just me that this annoys but i hope there is a setting that can be changed to fix it. In Windows 8/8.1 if you try to open an app that is already open it does nothing.
Example:
1. Click start >> Type MSTSC >> Press Enter and connect to a remote computer/server.
2. Do the same again (not on the remote computer/server) >> you will notice after hitting Enter that it doesn't open the Remote Desktop dialogue.
It will either go back to the desktop or open the original remote connection. It is the same with any application (Excel, Word...)
It didn't work that way in 7, it would open a new instance of that application is there any way to change this?
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May 19, 2013
It is possible update for all users the Windows Store apps with a local account belonging to the Administrators group? Then, I believe that the management of updating of the Windows Store apps can also be managed only by administrators. Right? If so, how do I do this?
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Apr 9, 2013
! Obviously many users can NOT access the Windows Store, let beside no other 'App' starts, not 'Finance', not 'Weather', nothing. The best one can expect is to not break the system completely. Do not try any of this, it does not work. The problem lies much deeper and is not fixable by registry editing, dll-register, new user account, fonts,...
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Jan 31, 2014
When I try to download Metro apps from Windows Store, I receive an error message saying "Something happened and this app couldn't be installed. Please try again later. Error code: 0x80010108".
I Googled it and tried to reset Windows Store cache by wsreset.exe but it didn't work. It occurs to every app I try to install.
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Mar 14, 2014
I can't update of find any apps in windows store. The store broker, wshost.exe, is taking around 30% cpu usage and will increase easily to 80%.
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Jul 31, 2014
I just built a secondary new work computer. Unlike my main rig which I just do a fresh install of 8.1. On this one I put Win 7 then Win 8 pro upgrade, once that's done I upgrade to 8.1 through store. thing is once I upgrade to 8.1 I notice pc settings and store wont open, if I click on them they flash and just return to desktop.
I found this solution here:
All Modern apps fail to start after Windows 8.1 upgrade - Microsoft Community
But it only seems to work on admin account.
I noticed same thing is happening with regular user account and the above fix does not work, in fact when I try and set permissions to system in registry step it mentions I get "Unable to set new owner on packages, access is denied"
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Dec 14, 2013
I recently updated to a HP laptop with windows 8 and downloaded iTunes and transferred my music over which I can open and play, however when I try to go the iTunes store I get "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I never get any notification and I can't work out the problem, I have uninstalled and re-installed and still have the same issue.
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Oct 31, 2013
Is it possible to update the apps I already have installed from store?in windows 8 on store icon was showing the number of updates.in win 8.1 this doesnt work.
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Mar 13, 2014
I've got a problem of mass scale. My Windows 8.1 Store refuses to load. Whatever I do, it doesn't start up. I had to get to an app with compatibility problems and get to the store in that way, but also that doesn't work anymore.
Other than the one putting a big line in the cmd (one of the first & only real solution I could find).
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Feb 4, 2014
I am able to login to my computer using my Microsoft account but if I try logging into the Windows Store, installing any new apps or updating any of them I get random error codes that I have Googled and they don't lead to anything. I thought it might be related to security software (I use Norton Internet Security) so I tried disabling it and it didn't do anything. I have no viruses or any other kind of malware so why this is happening. I have updated my laptop to Windows 8.1 if that makes any difference.
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Oct 27, 2013
When I first installed Windows 8 I decided to run with a local account (ACC1) and a windows account (ACC2). I mostly used ACC1 and only used ACC2 to play some games which were not available for desktop. After a few months I converted ACC1 to a windows account using a different email address from ACC2. Everything worked fine and I thought no more about it until I did the update to 8.1 today. After sorting out the important issues I found that ACC1 cannot get into the store. Actually, I get in, but after a short time it just flips back to the start page. ACC2 works OK, but it doesn't have all of my desktop apps installed because I installed those for the ACC1 user only.
How to :-
1. Fix the store issue with ACC1.
or
2. Merge ACC1 and ACC2.
or
3. Get the desktop apps to ACC2.
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Sep 5, 2013
Just upgraded from Windows 8 Pro to Windows 8.1 Pro. No hacks or anything, legit key.
My problem is that the Store shows that the Music and Video apps both have updates but they both error out on install with 0x80073cf1 and 0x80246007 errors respectively.
Trying to fix it I have tried the following:sfc /scannow finds nothing wrongDISM /Online /Cleanup-Image /RestoreHealth tells me "The restore operation completed successfully. The component store corruption was repaired. The operation completed successfully."And running Troubleshooting from the Control Panel on the Windows Update option quickly results in a "Windows Update components must be repaired" and "Fixed" with a friendly green checkmark. But the errors remain whenever I try again.
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Feb 12, 2014
My Computer: Acer | Aspire V5 | Aspire V5-552G-X412 | Overview
As of a few days ago, none of the apps in the "windows" menu will open. My Store also will not boot. It opens, animates, and closes. I've tried many solutions, none of which have worked. *Note*: My resolution has not changed. It is still 1366x768.
Solutions I've tried:
1. Changing resolution: fail
2. Running "sfc /scannow" in CMD in admin mode. Result: stops at 53%, says it it unable to fix corrupted files
Also tried opening the .log file. Says I'm not an administrator, when I have set my profile to admin. (I am the only user)
3. Clean boot, attempted to "sfc /scannow": fail
4. Using Microsoft account and local account. (I used a local account originally and tried switching to an MS account. This did not fix it.)
5. System "Refresh": says it is unable to complete refresh after reboot.
6. UAC was not changed, although I tried playing with the settings. Did not work.
7. My Anti-Virus has not been modified in any way. No firewall should be affecting this.
8. This happens on any internet connection.
I really do not want to resort to restoring the computer to factory settings.
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Feb 8, 2013
I bought a new Windows 8 laptop in the beginning of January and the apps always ran smoothly. Earlier today I noticed the Messenger app wasn't working so I uninstalled it. When I tried to re install the mail, calendar, people, messenger app it wouldn't install. I then tried to download the updates for my other installed apps and that didn't work either.
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Aug 12, 2014
I have a Lenovo G505s AMD A8 Laptop, fairly new to Windows 8 as this is my first platform running it. Not had the system long, but generally finding it ok except for this one problem thats decided to arise:
All apps, including the Windows Store fail to launch when clicked. They display a splash screen but no loading symbol, the splash screen hangs for about a minute and then the whole app shuts off again. This started with the calculator from what I can see, but now it seems to affect all of them. I've tried multiple theories from several forums and sites but nothing has made a difference.
If possible I don't want to have to refresh or reinstall Windows 8 as I have a fair amount of software I've installed and don't want to have to go through installation all over again.
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Mar 21, 2014
I have 3 user accounts on my windows 8.1 laptop; 2 administrator types and 1 standard local account. While logged in using one of the admin user accounts or the local account, I can access the store app. However, when i log in using the other administrator account and try to access the store app, i just get the spinning circle and nothing happens. Is there something wrong with how one user account is set up that is causing the problem. Do I have to delete the user account and try re-establishing it.
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Jun 15, 2014
Since updating to 8.1 my apps don't open in start screen.. I click on the app..the screen goes directly to the desktop and the blank app screen sits in the desktop tool bar. I can't open any of the programs. I have a Gateway ZX6980 ..
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May 22, 2013
I've noticed a problem over last few days.. I'm not able to open applications like task manager, registry editor etc.. I get the error message stating that "The service cannot accept control messages at this time".. What to do?
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Apr 2, 2014
My friend's Win 8 desktop refuses to open desktop applications maximized. I've done all the usual tricks that used to work, like maximizing them and cntrl-clicking or alt-clicking to shut them down, but they always reopen in a less than maximized state. I am referring to Internet Explorer, Outlook, Word, etc.
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Feb 14, 2014
Today's Windows 8 update (from patch Tuesday this week) installed Bing Desktop. Now I have this ugly green desktop, and Bing does not show up in the installed applications.
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Nov 27, 2012
Towards the end of last week certain apps stopped opening such as mail,news,calendar and store. I reinstalled windows 8 and all the apps that weren't working started working apart from store and apps bought from the store. When I click on the app store it just shows the loading screen then closes and doesn't provide any errors. I've tried several things already such as removing avast,checked screen resolution, running windows app store troubleshooter and I have installed all windows updates. I'm unable to do a refresh as when I try to it says some files are missing, your copy will provide these files and I put the disk in and it just says invalid media.
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Sep 15, 2014
I'm in the middle of a struggle with blank screen issue, possibly corrupted exlorer.exe file (won't run). Wanted to try update from 8-8.1 but the Windows Store won't show up with the blank screen issue. Any thoughts on resolutions? I've done several malware, adware scans and antivirus scans. Everything comes back clear. Also, tried adding a new user acct, but get an error message and can't add. Thought the update might replace the needed files. SFC scan return non-fixable errors.
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Sep 9, 2013
I upgraded my current installation of windows 8 Pro to Pro 8.1 RTM. Whenever i open my store , it keep on loading with the circle and does't go past.
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