Can't Update Apps From Store After 8.1 Upgrade
Sep 5, 2013
Just upgraded from Windows 8 Pro to Windows 8.1 Pro. No hacks or anything, legit key.
My problem is that the Store shows that the Music and Video apps both have updates but they both error out on install with 0x80073cf1 and 0x80246007 errors respectively.
Trying to fix it I have tried the following:sfc /scannow finds nothing wrongDISM /Online /Cleanup-Image /RestoreHealth tells me "The restore operation completed successfully. The component store corruption was repaired. The operation completed successfully."And running Troubleshooting from the Control Panel on the Windows Update option quickly results in a "Windows Update components must be repaired" and "Fixed" with a friendly green checkmark. But the errors remain whenever I try again.
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May 19, 2013
It is possible update for all users the Windows Store apps with a local account belonging to the Administrators group? Then, I believe that the management of updating of the Windows Store apps can also be managed only by administrators. Right? If so, how do I do this?
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Jan 31, 2014
When I try to download Metro apps from Windows Store, I receive an error message saying "Something happened and this app couldn't be installed. Please try again later. Error code: 0x80010108".
I Googled it and tried to reset Windows Store cache by wsreset.exe but it didn't work. It occurs to every app I try to install.
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Oct 31, 2013
Is it possible to update the apps I already have installed from store?in windows 8 on store icon was showing the number of updates.in win 8.1 this doesnt work.
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Mar 14, 2014
I can't update of find any apps in windows store. The store broker, wshost.exe, is taking around 30% cpu usage and will increase easily to 80%.
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Oct 27, 2013
When I first installed Windows 8 I decided to run with a local account (ACC1) and a windows account (ACC2). I mostly used ACC1 and only used ACC2 to play some games which were not available for desktop. After a few months I converted ACC1 to a windows account using a different email address from ACC2. Everything worked fine and I thought no more about it until I did the update to 8.1 today. After sorting out the important issues I found that ACC1 cannot get into the store. Actually, I get in, but after a short time it just flips back to the start page. ACC2 works OK, but it doesn't have all of my desktop apps installed because I installed those for the ACC1 user only.
How to :-
1. Fix the store issue with ACC1.
or
2. Merge ACC1 and ACC2.
or
3. Get the desktop apps to ACC2.
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Oct 18, 2013
Ever since upgrading to 8.1 I am unable to use the mail app, the store app and most metro apps. when I open one of them the immediately get stuck and eventually crash. Another issue I found is that the brightness adjuster wont work no more.
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Feb 8, 2013
I bought a new Windows 8 laptop in the beginning of January and the apps always ran smoothly. Earlier today I noticed the Messenger app wasn't working so I uninstalled it. When I tried to re install the mail, calendar, people, messenger app it wouldn't install. I then tried to download the updates for my other installed apps and that didn't work either.
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Apr 9, 2014
I've got windows 8.1 with the yesterdays update but the problem comes before this update.
Wen I open the Windows Shop, it always on the green screen and does not advance. I've done the following steps:
1 - I did WSReset.exe as administrator but the store is always like this. If you close and re-open the store, I get the same green screen;
2 - I downloaded the tool Windows 8 App Troubleshooter which tells me that I have an outdated graphics driver. Is not true because I have installed the latest version.
3 - UAC is turned on but without success;
4 - I've turned my account as a local account and tried to open the shop but with the same result. I've reverted my account as linked to Microsoft.
5 - I created a new user account and with that account the store opens. I returned to my account and nothing.
6 - Finally I ran the SFC / SCANNOW and gave me this picture.
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Oct 19, 2013
Attempted to update to 8.1 yesterday and the store just won't open. Every time I click on the Store tile it doesn't get past the green introductory screen before just disappearing (crashing).. Have restarted several times and used the link-through on the Windows 8.1 site. Also, I have since discovered that all apps won't open either (such as news and sports).
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Feb 4, 2014
I am able to login to my computer using my Microsoft account but if I try logging into the Windows Store, installing any new apps or updating any of them I get random error codes that I have Googled and they don't lead to anything. I thought it might be related to security software (I use Norton Internet Security) so I tried disabling it and it didn't do anything. I have no viruses or any other kind of malware so why this is happening. I have updated my laptop to Windows 8.1 if that makes any difference.
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Oct 19, 2013
i upgraded to win 8.1 from the store on my 3 computers, they are all legitimate installations of pro,and now the store app crashes on 2 of my computers, I can see the live tile working,but when I click it opens and just goes away, but I can still see it up on the left side with running apps as if it's open, but every time I click it just goes away, have tried the apps fix and the accounts fix,it says it can't verify my account and to go to store and sync and verify, but I can't get into store to do that, I've signed in with microsoft account and local account,the computer that store is working on is a local account....
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Nov 12, 2013
I have a long standing Live account, and my computer has been set as a trusted device. when I upgraded to Windows 8 I was thrilled to be able to purchase apps for my computer and have many photo apps and art apps. I upgraded to 8.1 and now I can not log in to the store at all. I go through the process and at the last stop I get a screen telling me that there is another account on this PC using that account. I know this, it is me, on my account! I need to purchase something and i can not. I am afraid to even try and run something because I do not want to get locked out of my already purchased apps.
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Oct 20, 2013
It also seems to open every now and again in the middle of other, unrelated activity - though I haven't logged that much time since the upgrade, obviously, to form a solid opinion about this. It isn't listed as a startup program, so I can't figure it out.
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Sep 9, 2013
I upgraded my current installation of windows 8 Pro to Pro 8.1 RTM. Whenever i open my store , it keep on loading with the circle and does't go past.
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Jul 9, 2014
I have a new XPS8700. I have been unable to download the Windows 8.1 upgrade from the MS Store. My first problem was a lack of Windows updates, which I did, and now I can see the 8.1 upgrade in the store. I can also download updates to other aps.
My remaining problem is a continual notice every time I hit download that I need to first log into an account with admin access. Best I can tell, this and other forums have shown me how to add Admin capability with the Command prompt. I even created a second account and did the same thing. Within the User Summary screen within control panel, both Users show "administrator". Yet I still cannot get access
I have tried "net user administrator /active:yes" as well as tried same with swapping my name for administrator
The actual "administrator" user cannot do anything within the App Store. That appears to be what is supposed to happen.
I'm another user with the same situation, it did not work, the direct download stated, does not work with this system.
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Jun 17, 2014
I do prefer a local account but when i try to install new apps from app store Windows 8.1 asks me to switch to a microsoft account.
Can I install apps with a local account? and how can i understand if I have a local account or microsoft account.
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Oct 17, 2013
Why can't I find the update in the Store? 2 possible reasons are listed in the article:
1) Your PC needs another update, KB 2871839, After checking for this update and not seeing it I still received the 8.1 update via Windows store anyway & downloading now.
2)Some editions of Windows 8 don't support the free update to Windows 8.1.
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Oct 30, 2013
I wish to update to windows 8.1 from Windows 8(KMS activated + WMC key provided by microsoft).
Will it be possible to update via store or any other alternatives?
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Sep 15, 2014
I was wondering if I can update my windows 8 which came pre-installed to 8.1 without going to the store and waiting for it to be downloaded.
Is there any ISO online where I can readily download the image and update it? Its a HP laptop.
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Oct 23, 2013
Why doesnt windows 8.1 update show up in my windows store?? I have installed all updates in WU. And i run w8 pro, legal activation with an MAK key.
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Jun 19, 2014
I have a system I built with Windows 8.0 64-bit. I have a legitimate product key, 8.0 discs and an 8.1 with update disc from 53564-murphy78-s-Windows-8-1-Server-2012r2-with-Update-MSDN-iso-files
I do NOT want to update through the Windows Store.
I was under the assumption that I would run the update disc, enter my product key and it would update my 8.0 to 8.1 automatically. Pop in my legit product key and it said it was for "another edition of windows" and to "try another key."
How can I update through the 8.1 with update disc I just burned?
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Feb 8, 2014
I purchased a Inspiron 17 7737 directly from [URL] on 12/5/2013. It was delivered on 12/182013. It had Windows 8 as the operating system. I had assumed that it would have the latest version of Windows when it arrived since 8.1 had been issued in October. I opened the Store app and the upgrade to Windows 8.1 was not available to me. I understood that this was a problem for others and did not pursue it further at that time. I was out of town for 2 weeks in January and did not use the laptop during that 2 week period. When I returned, I opened the Store and found prominently placed the invitation to the free upgrade to 8.1. I was signed in using the Administrator account and when I hit the download button for 8.1. I was given the message "You need to use an account with Administrator privileges to install Windows 8.1, try logging in with the user account of an administrator of this PC and try update again".
I verified that my account had Administrator privileges and tried again and got the same message. I created another user account and gave it administrator privileges and tried the download again signed in on that account and got the same message. I called technical support and for over 5 hours over 2 different days, the technician attempted to resolve the issue by uninstalling and reinstalling Windows updates. When that failed to resolve the problem, he "refreshed" my PC which, I understood put it back to the status it was in at time of delivery. He then had to do all the Windows updates (approximately 65) and tried to download 8.1 again.
This did not change the error message when trying to download to 8.1. At that point, I was told that they were elevating it to a technical team who would research all the logs from my machine and come up with a solution. They indicated that they would call me back when a solution is found. Although my Administrator account was not recognized when attempting to do the 8.1 download, it recognized the Administrator role when the technician needed administrative approval to do all the uninstall and reinstall activities when trying to resolve the issue.
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Jun 9, 2014
I have refreshed my windows 8, and now trying to install 8.1 I have installed all the recommended updates, but when i open the store an click on the 'Update to Windows 8.1 for free' , nothing happens. the icons gets the click, since it animates, but i don't see any options to download or do anything ? is there an alternative way to install 8.1 over 8.0
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Oct 19, 2013
Getting 2 error messages. 1 for windows update, the other for the store. These are the messages:
Windows update 8024402F
Store 0x80072ee7
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Oct 20, 2013
my hp laptop is running 8 pro right now and i cannot find the 8.1 update in store even though all the updates are installed... i have included a screenshot of store.
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Oct 21, 2013
When i goto the Windows 8 Store to update to 8.1 I cannot find the Update at all
I am not the only one who cannot and would like to update.
Has the update been removed or simply no longer there?
Or am i doing something wrong? I have Windows 8 Pro 32bit
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Apr 9, 2014
After the 8.1 Update yesterday the Windows Store keeps automatically opening at boot. After I close it it will then re-open fifteen minutes later.
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Apr 19, 2014
i have recently installed windows 8.1 on a new extended partition while keeping my windows 8 in previous partition. do i need to install the store windows 8.1 update ? as shown in another thread this looks like it has the update
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Oct 22, 2013
I've tried for several days after several reboots, etc. I am running a Dell OEM version of Windows 8 on an Optiplex. It just sits at "Downloading" and when I hover over it it says "0% complete". Apparently I can't use the ISO because I need a key which the OEM version does not have. how I can get this thing to update?
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Nov 7, 2013
Bought a new Acer all-in-one and immediately upgraded it to 8.1 via a 3GB DL. Went perfectly.
Cleverly (I thought) I saved the update files should I ever need to do the update again.
Then the Acer had a hardware problem so I returned it to Best Buy for a replacement.
Now, I try to apply the 8.1 upgrade files that I previously saved from the store DL to the replaced computer.
It asks for a key, but won't accept either the one from the new replaced machine, nor the one that I returned.
Are these licenses now tied to an individual computer, via a unique code embedded in the BIOS or some such??
I really don't want to do the DL again, since my bandwidth is metered and 3GB takes a good percentage of my total monthly quota.
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