Windows 8.1 Store Won't Connect (Error 0x80004005)
Nov 6, 2013
I recently installed Windows 8.1 entreprise x64 (French), connected it to a new Microsoft Account (verified) but every time I open the Store it shows this screen.Sans titre.png... I've tried :
- wsreset.exe
- powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
- Changing Microsoft account
but nothing works. Use "Reset windows without deleting files".
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Sep 15, 2014
I am having problems installing UEFI & a Error 0x80004005 with Windows 8.1 OEM saying it can't create partitions for UEFI then creating 2 partitions for MBR installation instead. This using a 400 TB, hard drive, setup with a GPT system & nothing else & ready for Windows 8.1 to create the partitions.
The first time it happened I used MiniTool Partition Wizard Professional, to delete the partitions created by Windows 8.1 & convert the MBR to GPT, then used Wipe Disk function to erase all data and set all the bits to a 1.
The only thing that I can think is upsetting the installation is that I have left the other drives in the system including 1x3 TB drive, 1x2 TB drive and a second 4 TB drive.
The 2 TB drive has "Win 7 Ultimate" installed using MBR, the 3 TB drive is empty but ready to install Windows 8.1 setup with GPT, and the other 4 TB drive has a UEFI Windows 8.1 installed but broken.
I have also tried to install UEFI Win 8.1 on the 3 TB drive but it failed with the same error code as above.
This UEFI takes a lot to get ones head around dose't it, and me being much older than I once was makes it even harder. I have tried this installation at least 3 to 4 times now and doing these "Wipe Disk Functions" every time has so far lost me 3 whole days just in wasted time.
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Jul 17, 2013
I am having a problem with my windows 8 gaming computer. all the metro apps that are on my pc can't access the internet. mail, store, weather, news, finance and metro IE. desktop IE works fine, as that is how I am posting this. I noticed this happening after I had a ZEROACESS virus infection, and I removed the virus with Hitman pro beta. I also ran sfc /scannow and It found corrupt files, but was unable to repair some of them.
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Aug 8, 2013
I've been using Windows 8.1 Preview and today I decided to load up the store and the store won't connect to the internet. Other apps work just find but the Store won't connect to the internet. It shows I have 28 updates to install from the store but when I click on the store icon just takes me to the can't connect to the store try again later.
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Oct 23, 2013
I have a fairly new PC running Windows 8 and I can't seem to upgrade to Windows 8.1--There are a bunch of issues-
1. Can't connect to the Windows Store--tried everything here save the refresh, which I do NOT want to do.
2. Downloaded the 8.1 ISO and burned it to a disc--get the error message that 8.1 could not be installed--0x101-0x20017 error--tried installing with a clean boot, turned off antivirus suite, etc
3.sfc /scannow does not work.
So currently I'd like to forget about the store for the moment and continue updating from the downloaded ISO. I really do not wish to restore the computer and I have a lot of software I'd need to reinstall and this would take a long time.
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Aug 4, 2014
For some reasons, unknown by me, i try to access multiplayer mode on my gaming apps that allows online access will not connect to the internet. It tells me that i am not connected to the internet when i am clearly connected to it. My internet is through router and it works fine; i can access my browser just surfing the web. Its just this specific thing that i desire to fix badly.
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Dec 2, 2012
I have upgraded Windows 7 ultimate to Windows 8 Pro. I am getting the following error when Opening the windows store . I have logged in into the system with windows live ID
Activation of application winstore_cw5n1h2txyewy!Windows.Store failed with error
Detailed Error
<Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
<EventID>5973</EventID>
<Version>0</Version>
<Level>2</Level>
[Code]....
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Oct 24, 2013
Is the setup having problems or something? I am using a legit Windows 8.1 Pro System Builder key I bought from Amazon.
Desktop_2013_10_23_13_06_26_199.png
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Oct 19, 2013
Getting 2 error messages. 1 for windows update, the other for the store. These are the messages:
Windows update 8024402F
Store 0x80072ee7
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Sep 5, 2013
Each time I try the Windows 8 upgrade assistant I get the following error: "We can't connect right now...Check your Internet connection and try again". Apparently, a number of people are having this issue
Steps to try and solve:
-Disabled AV and Firewall both software and the router firewall.
-Checked to make sure date/time was correct.
-Went to a different location so the IP address would be different.
-Tried LAN connection.
Tried on 3 different machines, both 32 bit and 64 bit. My key is a 64 bit key. At each machine, the key passes the check. But, I always have the same error. After each failed attempt, I deleted the folder:
"C:UsersuserAppDataLocalMicrosoftWebSetupPanther" where the upgrade assistant stores info about previous attempts.
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Dec 1, 2013
So recently the Windows Store has stopped working for me (Win 8.1 Pro). By not working, I mean that whenever I try to install an app, I get the following error message:
Your purchase couldn't be completed. Something happened and your purchase can't be completed.
Error code: 0x80240017.
Furthermore, apps are not updating automatically, and a manual check reveals no updates available. That being said, I know for a fact that my Facebook and OneNote apps are out of date, since they have both changed on my other computer. As a test, I uninstalled the OneNote app, and now I can't re-install it.
So far I've tried:
-The apps troubleshooter.
-The windows update troubleshooter.
-WSReset.exe
-SFC.exe (no violations found)
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Nov 8, 2013
From Windows 8,trying to download Windows 8.1 from store. Am getting error code ox80070652. Have received all updates, according to computer message.
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May 31, 2014
I have Windows 8.0 and I keep getting this message while trying to update the video app from the Windows Store. Is there any way to solve this problem and download the update to this app?...or Is there another app I can use to replace the video app?
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Jul 7, 2013
i cant access my windows 8 store
when i try to install apps it shows " you cant make purchase "
error code is 0x80070422
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Nov 27, 2012
I can't install new apps or update existing ones.
Each time I attempt to install or update through the app store I receive error message 0x80072ee4 or 080073cff. I tried:
1. Performing a clean boot. (Disabling all non-microsoft services and startup items)
2. Using the SFC /SCANNOW option to verify the integrity of windows files.
3. Clearing C:/Users/Myusername/AppData/Local/Microsoft/Windows Store and C:/Users/Myusername/AppData/Local/Package to clean the cache files.
4. Clearing C:/Windows/SoftwareDistribution and restarting the Windows Update service.
5. Verifying that all windows services are running.
6. Disabling NIS 2013
7. Running troubleshooter
Nothing works. Don't tell me to run the windows restore function.
1. I don't consider that to be a genuine solution. (What if the same thing happens again?)
2. I don't plan on reinstalling all 50 non-windows app store applications.
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Jul 12, 2014
ASUS laptop running windows 8
I rarely use Win 8 apps, and run in desktop mode almost exclusively. Was having issues and was suggested I advance the OS to 8.1. That requires Store app. Store app gives a very generic "unable to connect" message with no options. I've done some research here and tried various things to no avail:
-refresh the store app
-a few cmd things
-restart
-turned off McAfee AND windows firewall
Some suggest doing some type of system restore which claims to wipe out all desktop system apps.That seems quite extreme for a program/connectivity issue.
I'm uploading the cmd details as graphics below.
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Sep 26, 2014
My computer is a windows 8 touchsmart hp.
It keeps saying proxy error unable to connect to the proxy but I've spoken tothe staff at virgin and they are saying its not a proxy error.
Ive tried the 74.125.225.179 and google loads just fine.
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Aug 25, 2014
I open the Store, open the charm bar and navigate to settings. I click on the "Your account" option and the sign-in button apears on screen. When I click it, nothing happens. Absolutely nothing. I have to close the screen to exit the page.
Furthermore, when I search for an app and click the "install" button for that perticular app, the Store crashes; closing down immediately.
I already ran sfc /scannow but no problems found. I also ran the wsreset.exe but also to no avail.
I tried switching to my MS account, same issue. So am now back on a local account.
It has to do something with the account or a policy that is active on my account I assume ?
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May 8, 2014
I have windows 8.1 x64 . My store has suddenly stopped opening with error as in attached picture... I was told I need to check for errors and the following results were found
Code: 2014-05-08 19:36:09,
Info CSI 0000000a [SR] Verifying 100 (0x0000000000000064) components2014-05-08 19:36:09,
Info CSI 0000000b [SR] Beginning Verify and Repair transaction2014-05-08 19:36:14,
Info CSI 0000000c [SR] Verify complete2014-05-08 19:36:15,
[Code] ....
Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
After that I came here I tried the DISM tool but it didn't solve the problem (image attached too). I am not sure if the 2 problems are related but I guess so..
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Nov 26, 2012
I bought an Asus G75vw couple days back with windows 8. Everything was working fine except that i couldn't connect to my wireless router. It had a WEP encryption. After I entered the Network Security key, I Kept on getting "Can't connect to this network", troubleshooting didn't work either. Then I updated all drivers from Asus support website and it connected after a restart. I was quite delighted but the next day again i got the "cant connect to this network" message. So I changed my encryption to WPA2-PSK (AES) and even updated the firmware of my router. Still no luck.
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Nov 20, 2012
Right after I installed the windows 8 I tried to make a new connection to the internet (I have a modem), but when I hit the button connect (after typing the username and password for the new connection) I get an error ("Windows run into a problem and needs to restart") and it restarts.
I re-installed Windows 8 three times so far but no success.I keep getting the same error just when it tries to connect to internet.
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Feb 13, 2013
I installed Windows 8 and now all FTP programs will not connect to any FTP accounts. I've connected to the ftp on other computers and its worked fine, so the password and all are correct. I've tried:
-Connecting with FileZilla, FireFTP, and Windows IE
-Turning off firewall entirely.
-Adding or removing special exception to the windows 8 firewall setup.
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Nov 10, 2012
I downloaded Windows 8 the next day after it's release.It worked well for a week, but then soon after, every time I would connect my adapter to charge my laptop, it would hang. It works just fine without the adapter. I tried connecting another adapter and it would still hang.
For now I have downgraded back to windows 7. What could be the reason? I wanna upgrade as soon as I can !!
Some one told me to update the graphics card driver. My config is 4gb RAM, 1 GB nVidia graphic card Intel i5 processor...
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Aug 31, 2014
I have a HP laptop pavilion g6 i believe its running on window 8.1
The system is slow to warm up..I recently uninstalled my avg security due to it not updating and this error listed above occured a week later. I apparently have a full internet connection but nothing happens when i try to connect to google chrome. Links from my start menu appear to be working if i want to check my email or facebook but not if i just want to surf the web. This is all i use my laptop for.
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Jan 28, 2014
I have a new Windows 8 pc and I need to connect to our website's remote SQL Server database. Everything works fine on our older Windows 7 pc's, but on Windows 8 I get a "The server was not found or was not accessible..." error.
Our hosting company has us use a VPN in order to connect to SQL Server and the VPN shows that it is connecting fine so that should not be causing this problem. We have a MS Access front end application that we use to view and edit data and I have tried using that to connect and I have also tried using SQL Server Management Studio 2012 and they both return the same above error. Both of these options work fine on my Windows 7 laptop.
We have Norton Internet Security installed on all of our pc's here and I also tried disabling that, but I still got the same above error so I don't think Norton is causing this problem either. I believe this must be something related to Windows 8.
I've been researching this online and I tried to ping our server and it worked from a Windows 7 pc right next to me and timed out on my Windows 8 pc. Unfortunately, this is not my area of expertise so I don't really know what that means.
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Feb 21, 2014
I am currently on an old Dell Inspiron running Vista and have no problems connecting to my wireless network and getting online but the Lenovo G Series I just bought, that runs Windows 8, does not want to connect.
Firstly, I don't like that it's constantly trying to connect to a bunch of default networks that it CAN find that aren't mine. I want to disable those. I only want it to attempt to connect to mine.
In the middle of typing this, it looked like it was working for a moment, but then it went down again. To this new computer the signal is reading very weak or something. Every other device in my home can connect except for this new computer.
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May 11, 2014
It just continuously shows the loading screen and if I look at the task bar there are 2 windows stores there. If I close one, then open the other, the one I closed comes back. But if I close the other they both close.
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Nov 27, 2012
Towards the end of last week certain apps stopped opening such as mail,news,calendar and store. I reinstalled windows 8 and all the apps that weren't working started working apart from store and apps bought from the store. When I click on the app store it just shows the loading screen then closes and doesn't provide any errors. I've tried several things already such as removing avast,checked screen resolution, running windows app store troubleshooter and I have installed all windows updates. I'm unable to do a refresh as when I try to it says some files are missing, your copy will provide these files and I put the disk in and it just says invalid media.
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Jun 10, 2013
What I did? But it's been happening for a while but now I would like to use the store and still can't...
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Jul 8, 2014
I bought a new Toshiba i5 laptop a month ago with Windows 8. The Store worked just fine until about two weeks ago. The apps I have downloaded work but now the store will not load. I get a green screen and the spinning wheel of death (loading). No error message, just constant spinning and the Store logo.
I have ran the app troubleshooter.
I have made sure updates are automatic and up to date.
I have cleared the Store cache.
When I ran the app troubleshooter it took me to a device troubleshooter. It comes up with messages that say:
"hardware changes might not have been detected" "display adapter drivers might be out of date" "windows store configuration might be damaged".
I cannot find anything in my device manager that has the yellow triangle next to it.
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Oct 30, 2013
I wish to update to windows 8.1 from Windows 8(KMS activated + WMC key provided by microsoft).
Will it be possible to update via store or any other alternatives?
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