Apps / Software :: App Store Stuck On Splash Screen Until Network Timed Out
Jun 21, 2014
First I was having this issue:
I followed a fix that involved:
1. Press "Windows key + R".
2. Type wsreset.exe and click OK.
I did that and the splash screen came up. I then waited past the suggested 15 mins and then I got this error:
Now every time I try to access the store, it just freezes for a few then pops up with that last error.
New to Windows 8. Don't don't even know how to uninstall the dang app and reinstall it.
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Aug 12, 2014
I have a Lenovo G505s AMD A8 Laptop, fairly new to Windows 8 as this is my first platform running it. Not had the system long, but generally finding it ok except for this one problem thats decided to arise:
All apps, including the Windows Store fail to launch when clicked. They display a splash screen but no loading symbol, the splash screen hangs for about a minute and then the whole app shuts off again. This started with the calculator from what I can see, but now it seems to affect all of them. I've tried multiple theories from several forums and sites but nothing has made a difference.
If possible I don't want to have to refresh or reinstall Windows 8 as I have a fair amount of software I've installed and don't want to have to go through installation all over again.
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Jun 23, 2013
I'd like to know if any of you guys have experienced this issue where when you try to open a metro app you get the splash screen for it and then just a few seconds later you're sent back to the start screen with no explanation whatsoever. It's doing my head in since I can't seem to find a fix - Google returns lots of posts about this issue coming from the win 8 beta, but none of the fixes I've seen seem to work.
It also doesn't happen with all apps. I can open the Music, Messaging or Games apps just fine, but if I try to open the metro Reader app or the Hulu/Netflix apps I downloaded from the store they just won't get pass this screen.
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May 30, 2014
every app I try to install always says pending and never downloads.
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Oct 21, 2013
I have been trying to upgrade all of my computers to Win 8.1. 2 updated fine, but the last machine will not upgrade.
Every time I try to upgrade my last computer through the Store I get the following error: "We weren't able to connect to the Store. This might have happened because of a server problem or the network connection might have timed out. Please wait a few minutes and Try Again."
I have waited, and rebooted, with no success. I tried to log on using my Windows Live ID and get a similar message.
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Sep 2, 2013
am getting winsock error 10060 the connection timed out when using Wi-Fi connecting with just one of the sites. I pinged and it's fine too. When using wired connection it works fine.
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Dec 18, 2013
About three days ago, all new style apps stopped working. I click on the tile, get a deep blue screen, and nothing else. On the left side of the screen, I can see the app as if it is working (just the name of the app, not content), so I can close the window and get back to desktop. The same applies to the STORE app. The only tiles that work, are the links to desktop applications, which open correctly on the desktop. The fault also affects all windows system apps. For example if I search on the start screen for "windows update", I can access "Windows update" as it just opens a window on the desktop, but if I click on "Windows update settings" nothing happens. The same is true with all windows system apps that open in the new start screen system.
I've uninstalled two Microsoft updates that were installed over the past three days, no change. I uninstalled AVAST, no change, so I reinstalled it! I tried restoring the system, but found that I had only one restore, and that was corrupted. Very strange. Without access to many windows system apps, the computer is really limited. The desktop seems to be working OK. I can't refresh the PC, as firstly it is a system app that runs from the start screen, and secondly because I upgraded from win 8 to 8.1 online, this can't be done anyway, as I don't have a disc. I'm really trying to avoid reinstalling windows 8!
(Pavilion dv6, i7 processor, 6GB ram, originally win7, then I upgraded to win 8 and now 8.1. I've been running 8.1 for some months without problems, just occasionally on start-up from sleep, I get "error in non-cached memory" BSOD, and the system restarts.)
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Nov 26, 2013
When I boot the pc (or get out of sleep mode) I want to see the login screen, like on win 7. I don;t want to see that multicolourfull lollipop screen which you need to click again to get to the login screen.
How to skip the splashscreen on boot?
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Feb 10, 2013
When I restart my computer on windows 7, there's an option to hit F12 to chose boot options. I got a computer with windows 8, and now that option is gone! How do I get it back?
PC Model: Lenovo G580
By the way, ignore my system specs. That's my desktop, I'm talking about a laptop.
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Apr 8, 2014
I'll start my computer, it will post and go into the BIOS just fine, it will always get past the screen right after the bios (with the motherboard logo and the windows spinning dots) and then it will go to a blank screen of blackness. It's had this problem off and on for a while, and I put in a new power supply about 2 weeks ago and it fixed the problem but now it will only boot into safe mode.
It has no problems in safe mode and I have not seen it BSOD once.
This has been happening for a couple of months now, and it used to be sporadic on the old power supply, but then it always happened, and now it seems to be happening all of the time now as well. Oddly, if I were to disconnect the ethernet cable it seemed to boot up better on the old power supply, but it doesn't matter what I disconnect now, it doesn't seem to want to boot up past the spinning logo thing before you actually get into any kind of windows 8.
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Apr 28, 2013
PC crashed, I get Toshiba splash screen at start up then nothing. With recovery stick I can get tools but cannot use them... I get either missing partition or hard drive locked message. I can get to command prompt though where it appears that the partition containing Windows is not being recognized at all...the size of the partition is not even showing up. This all started when I returned to my PC to find it unresponsive and had to power it off with the power button. PC was working fine for months after upgrading from Windows 7.
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Oct 31, 2012
I am having trouble installing windows 8 on my PC. So I slow burnt the ISO as I always do, and verified the contents. Now I always do a clean install never an upgrade. When I boot from DVD I get to the windows 8 logo and my DVD drive and hard drive seem to be loading files (although this edition has no load progress bar like the previous windows which is annoying) after several seconds i get the animation of the dots twisting but there's no activity?
The disc stops reading the hdd does nothing and the splash screen continuously mocks me it just doesn't get past that screen. After several attempts I thought I could try an upgrade from desktop instead. After a successful upgrade my pc reboots and gets stuck on that same splash screen it just doesn't want to get past that screen. I have looked all over the forums and googled various keywords to find others with this problem and have had no luck. It is noteworthy to mention that windows 7 runs perfectly with no problem on my PC and I am attempting to install the 32bit version I have tried widows 8 an windows 8 pro with no luck
My specs are as follows
HP Compact Presario SR1719UK
-AMD Athlon 64 3400+ 2.20ghz
-1GB DDR RAM
-ATI RADEON XPRESS 200 Series (Approx total memory is 287MB)
-PHEONIX - AWARD BIOS v6.00
-DirectX 11 with WDDM 1.0 driver
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Aug 23, 2013
i bought an Acer Aspire M5 for school and wanted to do a clean install of windows 8 to remove bloat ware. I installed it using legacy mode from a usb boot stick. I than learned about UEFI and how it is a better option. So i followed the guide here, used Rufus to remake my usb boot. I put my bios into boot from usb hdd in UEFI mode, plug usb in. Than my computer goes into an infinite loop where it splashes the acer logo and restarts never getting.
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Feb 22, 2014
I was installed some apps from Windows Store (TuneIn, Adobe Photoshop Express, etc...), and... I cant find they shortcuts ...
C:UsersUsernameAppDataRoamingMicrosoftWindowsStart MenuPrograms
or...
C:ProgramDataMicrosoftWindowsStart MenuPrograms
I wonder... is it possible to delete shortcut from Apps view screen but to remain in on Start view screen?
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Jun 17, 2014
I do prefer a local account but when i try to install new apps from app store Windows 8.1 asks me to switch to a microsoft account.
Can I install apps with a local account? and how can i understand if I have a local account or microsoft account.
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Sep 27, 2013
Re-installed Windows 8 along side Windows 7 (because I can) and seem to be having issue with the updates of the default Windows 8 apps included with Windows 8. Says it's pending, but nothing is happening. These apps are for News, Finance etc etc. Pretty much all the default windows 8 modern apps.
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May 19, 2013
It is possible update for all users the Windows Store apps with a local account belonging to the Administrators group? Then, I believe that the management of updating of the Windows Store apps can also be managed only by administrators. Right? If so, how do I do this?
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Feb 2, 2014
I tried downloading various apps from the store, but the message I get was I can't install this app.For example, I tried to install PDF Reader 8, and I get error code 0x80070032. Does the error code reveal what the problem is? I am running Windows 8, not Windows 8.1, on the Lenovo IdeaPad.
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Aug 4, 2014
For some reasons, unknown by me, i try to access multiplayer mode on my gaming apps that allows online access will not connect to the internet. It tells me that i am not connected to the internet when i am clearly connected to it. My internet is through router and it works fine; i can access my browser just surfing the web. Its just this specific thing that i desire to fix badly.
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Feb 20, 2014
I really like windows 8 and stuff, but ive been having problems with windows 7 so i decided to install windows 8.1 and never look back, but it appears that ive had an issue for the first time ever with windows 8.x
So I was trying to make this game called blacklight retribution run on windows 8 (it crashes for some reason)
And at some point i was installing some radio apps for the metro interface and trying to play the game at the same time (my PC is pretty weak -3.1ghz AMD processor, 4gb ram, 500gb hdd and a radeon 3300 hd integrated graphics card)
So my windows 8.1 (with the latest updates) crashed with the all-cool-new-bluescreen-of-death and after that my windows store app renders its content as if its broken, here's what it looks like:
I restarted windows numerous times, but the windows store app still appears to be "broken" but other apps seem to work as they should.
I am new to windows 8 and I couldn't find a way to restore windows to an earlier point, I know a very straightforward way - reinstall windows 8.1.
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Jan 31, 2014
When I try to download Metro apps from Windows Store, I receive an error message saying "Something happened and this app couldn't be installed. Please try again later. Error code: 0x80010108".
I Googled it and tried to reset Windows Store cache by wsreset.exe but it didn't work. It occurs to every app I try to install.
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Feb 11, 2014
Is it possible to download free apps from Windows Store directly (without going through "Windows Store" icon/apps in Windows 8.1? I'm having a problem with Windows Store in my OS, whenever I try it, it just said no network connection, but I can surf no problem using FF/Skype etc. If I can go directly to Windows Store website and download the apps directly from there, it'll be awesome, but everytime I tried, it just goes back to my OS Windows Store.
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Feb 24, 2013
I have Win 8 Retail Final Professional English x64
I have installed and uninstalled many apps from the Windows Store. But I have realized that, after having uninstalled some of them I didn't like, if I go to "Your Applications" and select "Applications not installed in this computer" I still see them like in a kind of "History" (like in the Internet browsers)
How Can I Remove The List Of "not installed apps" in Store ?
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Sep 15, 2014
After installing all available updates of windows 8.1, my checkbox for "Show windows Store apps on taskbar" simply disappeared from the taskbar properties. Moreover, the on and off option from Settings -> Change PC settings -> PC and devices -> Corners and edges -> App switching also seems to be forever gone. In other words when I open an app I can't close it (Esc isn't working any more or X option) and I can't see it on the taskbar
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Oct 31, 2013
Is it possible to update the apps I already have installed from store?in windows 8 on store icon was showing the number of updates.in win 8.1 this doesnt work.
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Mar 14, 2014
I can't update of find any apps in windows store. The store broker, wshost.exe, is taking around 30% cpu usage and will increase easily to 80%.
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Aug 26, 2014
In January I bought a Dell laptop with Windows 8. I recently upgraded to 8.1. Now most app tiles have an x on the right hand side of them, and I cannot access PC settings, the app store, and most other apps.
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Jun 17, 2014
HP desktop, which is running Win 8.1.
Experiencing issues trying to download game apps from the Microsoft Store. He gets a message stating that the install can not be completed and the error code is 0x80070091.
I used Team Viewer to connect to his and attempted to do several different free games and all of them do the same thing.
I ran Malwarebytes and had some Mindspark pups which we eliminated. Did several of those scans and they have come back fine.
Checked his Windows Updates and there only 3 optional ones, Silverlight, bing bar and something else, can't remember which right now.
Ran the HP assistant to make sure that there were no HP updates that needed to be done.
Then, ran a sfc/scannow and the 1st run through came back with some corrupted stuff and, I guess, it fixed some stuff?
Ran that again earlier today and the log came back much shorter than the 1st run last night.
At this point, I don't know where to proceed from there... I am attaching the log ...
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Jul 12, 2014
ASUS laptop running windows 8
I rarely use Win 8 apps, and run in desktop mode almost exclusively. Was having issues and was suggested I advance the OS to 8.1. That requires Store app. Store app gives a very generic "unable to connect" message with no options. I've done some research here and tried various things to no avail:
-refresh the store app
-a few cmd things
-restart
-turned off McAfee AND windows firewall
Some suggest doing some type of system restore which claims to wipe out all desktop system apps.That seems quite extreme for a program/connectivity issue.
I'm uploading the cmd details as graphics below.
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Dec 12, 2013
Is there any way to save downloaded Apps from the store? The only option I see is install.
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Apr 25, 2014
when I bought my Windows 8 laptop, I liked the Windows photos app which was default to view photos.
The main feature I liked in that was a slideshow feature which shows collection of pics in a single frame similar to this.
Attachment 42179
(for better understanding I attached image of win 8.1 lock screen slideshow) Then I installed Windows 8.1 (i choose the option to keep old Windows settings, Apps) and I disabled auto update for store apps.
However after updating I found that photos app along with other system apps were updated to latest version and the feature which I loved was missing. When I press slideshow it just shows 1 image per frame.
how to downgrade my photos app to older version? Or how to install the old photos app in Windows 8.1 I have the files took from WindowsApps hidden folder.
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