Setup Installation :: Windows 8 Hangs / Freezes Splash Screen
Oct 31, 2012
I am having trouble installing windows 8 on my PC. So I slow burnt the ISO as I always do, and verified the contents. Now I always do a clean install never an upgrade. When I boot from DVD I get to the windows 8 logo and my DVD drive and hard drive seem to be loading files (although this edition has no load progress bar like the previous windows which is annoying) after several seconds i get the animation of the dots twisting but there's no activity?
The disc stops reading the hdd does nothing and the splash screen continuously mocks me it just doesn't get past that screen. After several attempts I thought I could try an upgrade from desktop instead. After a successful upgrade my pc reboots and gets stuck on that same splash screen it just doesn't want to get past that screen. I have looked all over the forums and googled various keywords to find others with this problem and have had no luck. It is noteworthy to mention that windows 7 runs perfectly with no problem on my PC and I am attempting to install the 32bit version I have tried widows 8 an windows 8 pro with no luck
My specs are as follows
HP Compact Presario SR1719UK
-AMD Athlon 64 3400+ 2.20ghz
-1GB DDR RAM
-ATI RADEON XPRESS 200 Series (Approx total memory is 287MB)
-PHEONIX - AWARD BIOS v6.00
-DirectX 11 with WDDM 1.0 driver
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Aug 23, 2013
i bought an Acer Aspire M5 for school and wanted to do a clean install of windows 8 to remove bloat ware. I installed it using legacy mode from a usb boot stick. I than learned about UEFI and how it is a better option. So i followed the guide here, used Rufus to remake my usb boot. I put my bios into boot from usb hdd in UEFI mode, plug usb in. Than my computer goes into an infinite loop where it splashes the acer logo and restarts never getting.
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Jul 13, 2014
While I am not new to Windows 8, I am new to Windows 8.1 Pro. First I installed 8.1 Pro from a dvd, restarted it, no problems... then installed the updates, then when I restart, it hangs on restart screen.... So I have to reboot.
I got fed up doing that so I formatted the hard drive, installed windows 8 Pro, tested restarting....no problems... then updated, no restart hangup... then upgraded to 8.1 pro...still no restart hanging...
Installed all updates, still no hangup...installed Soundblaster drivers...still no restart issues...then installed Creative Console launcher....now it is back to hanging on restart screen....
If I uninstall Creative console software, it still sticks on restart screen....it's like windows got messed up by installing software but even tho I uninstalled, still have the restart screen hangup...
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Mar 13, 2014
This is a Windows 8 OEM CD install, on an i7 x64 system. I have tried this with both UEFI and legacy modes.
I cleaned the drive and allowed setup to partition and format how it sees fit on an Intel SSD.
The system copies files, sets them up and reboots.
The blue windows logo is up for a minute, then the screen (not the PC) power cycles (probably due to a resolution change). It hangs there on a black screen. There is a mouse cursor that responds and the num lock toggles on the kb, but nothing else. CTRL-ALT-DEL does nothing.
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Oct 27, 2012
Since I want to update my windows 7 notebook (asus n55sf) to windows 8, I installed the windows 8 upgrade advisor. First, the compatibility of my programs was checked. Here no problems occured. However, when I moved on to the screen where I wanted to order windows 8, the programs hangs at the screen which is attached below. The language is dutch and it says something like "we are preparing some thinks, a moment please"
I waited for 3 hours and the program is still at this screen. I already redownloaded the utility and tried it again, but every time it hangs at this screen.
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May 25, 2014
My Current Windows is Windows 8. I want to install Windows 8.1 .
My laptop comes up when installing Windows 8.1. I have chosen the language
In the page after when i want to install Windows the whole system in Hang. I cannot select any option on the page.
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Apr 8, 2014
I'll start my computer, it will post and go into the BIOS just fine, it will always get past the screen right after the bios (with the motherboard logo and the windows spinning dots) and then it will go to a blank screen of blackness. It's had this problem off and on for a while, and I put in a new power supply about 2 weeks ago and it fixed the problem but now it will only boot into safe mode.
It has no problems in safe mode and I have not seen it BSOD once.
This has been happening for a couple of months now, and it used to be sporadic on the old power supply, but then it always happened, and now it seems to be happening all of the time now as well. Oddly, if I were to disconnect the ethernet cable it seemed to boot up better on the old power supply, but it doesn't matter what I disconnect now, it doesn't seem to want to boot up past the spinning logo thing before you actually get into any kind of windows 8.
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Nov 2, 2013
ok so i just got 8 today and i went though the installation then after it told me to restart twice the next time it went to a purple screen and i couldn't do anything?
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Apr 28, 2013
PC crashed, I get Toshiba splash screen at start up then nothing. With recovery stick I can get tools but cannot use them... I get either missing partition or hard drive locked message. I can get to command prompt though where it appears that the partition containing Windows is not being recognized at all...the size of the partition is not even showing up. This all started when I returned to my PC to find it unresponsive and had to power it off with the power button. PC was working fine for months after upgrading from Windows 7.
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Feb 18, 2013
So, I am trying to upgrade from windows 7 to 8 and everytime i begin the download it starts to go and makes it past the preparing which i see a lot of people having problems with. then it gets to the installation part and freezes at 11%. i left it to install last night as i went to bed woke up the next morning and it was still at 11% so, i decided to restart it maybe something was wrong, still nothing. Then i said to myself maybe if i start the disc from the startup screen it will work. Nope. When i did that it told me the installation process had already been started and i needed to remove the disc start up my computer normally and continue from there the way i was before.
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Nov 26, 2013
When I boot the pc (or get out of sleep mode) I want to see the login screen, like on win 7. I don;t want to see that multicolourfull lollipop screen which you need to click again to get to the login screen.
How to skip the splashscreen on boot?
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Feb 10, 2013
When I restart my computer on windows 7, there's an option to hit F12 to chose boot options. I got a computer with windows 8, and now that option is gone! How do I get it back?
PC Model: Lenovo G580
By the way, ignore my system specs. That's my desktop, I'm talking about a laptop.
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Jan 5, 2013
I have a small computer that is simply used for email, I want to upgrade the system from Vista to Win 8 Pro, I ran the initial upgrade assistant, and it claimed it would work on my system... I bought the upgrade, started the installation (choosing to keep all windows settings and files) and during the actual installation process, it freezes at 11%.
I know that others have asked questions like this, but I don,t have time to do a clean install, can this installation be completed without having to move all of my data from this machine?
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Jun 21, 2014
First I was having this issue:
I followed a fix that involved:
1. Press "Windows key + R".
2. Type wsreset.exe and click OK.
I did that and the splash screen came up. I then waited past the suggested 15 mins and then I got this error:
Now every time I try to access the store, it just freezes for a few then pops up with that last error.
New to Windows 8. Don't don't even know how to uninstall the dang app and reinstall it.
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Oct 25, 2013
i try to install the update from the store it freezes at "setting up a few more things" usually at 76% but one time at 6%. My computer meets the requirements, all drivers latest.
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Aug 12, 2014
I have a Lenovo G505s AMD A8 Laptop, fairly new to Windows 8 as this is my first platform running it. Not had the system long, but generally finding it ok except for this one problem thats decided to arise:
All apps, including the Windows Store fail to launch when clicked. They display a splash screen but no loading symbol, the splash screen hangs for about a minute and then the whole app shuts off again. This started with the calculator from what I can see, but now it seems to affect all of them. I've tried multiple theories from several forums and sites but nothing has made a difference.
If possible I don't want to have to refresh or reinstall Windows 8 as I have a fair amount of software I've installed and don't want to have to go through installation all over again.
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Nov 20, 2012
My PC was working fine before today, until I used Ultra UXtheme patcher for Windows 8 x64 and then applied a custom VS for Windows 8.
After a restart, Windows Explorer was not launching, so I opened task manager and did a sfc /scannow. After a reboot, I get to the Windows 8 boot menu (I have a dual-boot on this HDD with win7), and then the screen just turns on and off every few seconds, with the numlock light flickering with the screen.
I tried using the automatic repair, both from the boot menu and from a backup USB, but it does not detect anything. and I still have the same issue.
I restored the backups of uxtheme.dll, uxinit.dll, and themeui.dll, but that didn't work either.
Attached is my ntbtlog.txt.
There is no BSOD, the HDD keeps on spinning a few minutes after boot, and the numlock keeps on flashing. Anything else I can do from my win7 install? I'm currently trying to delete the theme.
Deleting the theme doesn't work, safemode doesn't work either. It seems to be a driver issue, but there were no driver updates when it was working?
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Jun 23, 2013
I'd like to know if any of you guys have experienced this issue where when you try to open a metro app you get the splash screen for it and then just a few seconds later you're sent back to the start screen with no explanation whatsoever. It's doing my head in since I can't seem to find a fix - Google returns lots of posts about this issue coming from the win 8 beta, but none of the fixes I've seen seem to work.
It also doesn't happen with all apps. I can open the Music, Messaging or Games apps just fine, but if I try to open the metro Reader app or the Hulu/Netflix apps I downloaded from the store they just won't get pass this screen.
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Nov 16, 2013
upgrading my old PC to Windows 8, because I absolutely cannot afford to buy new, and I don't want to get caught out when Microsoft pull the plug on XP.
I have a copy of Windows 8 64 bit, which I want to try to get installed. My system has an Intel Core2 Quad Q6600 which (according to the Intel website) supports Windows 8. However when I try to install Windows 8, I can boot from the CD but it doesn't go any further than the splash screen with the blue Windows 8 logo. I don't get any other information as to what the problem is.
What I have tried:
1. I checked that "Execute Disable" was turned on in my BIOS.
2. I unplugged all USB devices except Keyboard and Mouse
3. I tried booting from a USB DVD drive.
None of the above worked. I can't do an upgrade install from within Windows XP because it is 32 bit.
By the way I have included the log from the SysInfo utility in case it is useful:
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, x86 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 3326 Mb
Graphics Card: AMD Radeon HD 6670, 1024 Mb
Hard Drives: C: Total - 305234 MB, Free - 266087 MB; D: Total - 476937 MB, Free - 340152 MB;
Motherboard: Dell Inc., 0FM586
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled
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Aug 31, 2013
Im trying to install Windows 8 (Not 8.1) but it gets stuck at the booting screen (Where setup shuold load files)
My system specs are on my profile.
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Nov 7, 2012
Installed Windows 8 Pro clean install just kept my files. Now, every time I resume from sleep it hangs at a black screen for what seems like ever. Only way to start is to hold power button to turn off then restart it.
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Sep 17, 2013
Running Windows 8 all was fing and I notce the color had change on the toolbar. I go to control page and made a change to the resolutions and color an and click "ok". That's when it all hit the fan, The screen started flashing and won't let me get to the sign it page. the desktop screen will pop up quick, I can see the sign in box box it won't let me sign it. It will flash so fast that I can't type the password it and if I use the scanner it just flash longer.
ENVY M6 - 1105DX
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Jun 2, 2013
The short story: I've got two Windows 8's on a machine: one OEM and one retail Pro which I just installed. The light-blue "OS Selector" screen which it boots to will hang after about 10 seconds. Within those 10 seconds, I can click to boot the OEM Windows 8, and it will boot fine. If I select the new retail Pro, it'll start booting that and then hang.
The longer story: I've got a Samsung Chronos7 laptop which has an OEM Windows 8 installed on it. For reasons which I won't go into, I got it into a strange state such that I can't use it for development work. So, I decided to install a fresh Windows 8 Pro retail next to the existing OEM version.
The install went fine. I could boot into the new Windows 8, and I started installing my development tools, mail client, Dropbox, etc. etc... and installed about Windows 48 updates (and I noticed that a few items in Device Manager which had, when I first looked, were unidentified, had disappeared from "Unidentified Hardware" and, presumably, were in their proper categories and without yellow problem flags).
Then, when I rebooted, I got the light-blue OS selector screen where I got to choose between the two Windows 8's (and then I heard an interesting "thump" from the speakers)... and the 30-second timer started counting down... until it got to 20 seconds, and then the machine just locked up. No mouse cursor movement, no hard-drive activity... nothing. Every time I boot it, it does that same thing: Thump from the speakers, clock ticks down to about 20 seconds, and then hangs.
Now, within those 10 seconds, I can click on either of the Windows 8 icons and get them booting. If I click on the OEM one, it'll launch fine (but it's still unusable for my development work, mind you). If I click on the new retail one, then it will hang at the little circling dots. If I start launching the new Windows 8 before the "speaker thump", I'll still hear it while Windows 8 is launching (before it hangs).
So... I'm figuring that something about the stock Windows 8 drivers is different from the OEM-packaged drivers, or something about the Windows updates on the new version has altered the boot loader, of all things. But now I'm kinda stuck, because I can't figure out how to boot into any sort of "Safe Mode" in the new Windows 8 install (I tried pressing F8 at just about every step of the boot process), so I'm not sure how I'm supposed to disable any hardware or roll back some drivers or restore to a previous restore point.
(Hanging at the light-blue OS selector) before? Is there a way for me to, perhaps, replace the Windows 8 boot files in the EFI System Partition with the "working" ones from the OEM install?At what point of the boot process am I supposed to be able to switch to Safe Mode?Is there a way to roll back driver or restore to a restore point if I have a Windows 8 Recovery CD or USB?
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Aug 1, 2014
I'm running 8.1 on a newly purchased Acer TC-603. It's a dedicated machine for a networked video recording system. It runs Blue Iris, and records from about 25 IP cameras, storing the images on an external 4TB USB3.0 HDD.
Everything works as it should, until the system reboots or powers up. At that point, I get past the post screen, where it detects two SATA drives (the internal SSD and the internal DVD), but then hangs. It will not continue. I have to turn off the PC (or ctrl-alt-del) and pull the USB cable from the external drive before it will load into Windows 8.
I've tried various solutions (i.e. disable USB legacy support in BIOS), but nothing seems to be working.
I'm quite familiar with changing the boot order on all of my other PCs (W7). But on this machine, the options are limited to "Windows Boot Manager", removable media, LAN. But how does one tell the WBM to only look at the internal SATA connected drive, and ignore the USB drive?
I've never seen a BIOS that had Windows Boot Manager listed.
I've turned off secure boot. I've disabled legacy USB. I've disabled the Launch CMS feature (with then allowed the PC to detect USB thumbdrives on the f12 boot menu). But no matter what I do, I HAVE to remove the external HDD for the system to boot.
Needless to say, for a security-sensitive application, having a PC that relies on the HDD for storing video removed is not an option.
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Oct 5, 2013
I recently installed windows 8.1 pro x64 on my laptop which is acer 5755g.but i've a very strange problem with that. When I want to go afk before leaving laptop i press windows + l key and go to lock screen everything is ok now but when I'm coming back in few hours laptop is freezes and must shut it down from power button.
I tried:
installed windows again
updated all of drivers
using coolpad
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Aug 2, 2013
Recently my pc has taken forever to boot up. A black screen hangs there for about 5-9 minutes before opening up in Windows 8.
I thought a virus was there so did a full scan using Kaspersky Internet Security 2013, nothing found.
I haven't d/l'd any new software recently.
I have tried to upload music to my micro SD card from my iphone, but the icon in My Computer is not showing, not in Device manager either.
Don't know if they are related but the problem started just after the above incident.
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Nov 7, 2012
My windows 8 pc when booted, mostly freezes after i see my account picture with a circling dots. Then appears a black screen and just my cursors, but nothing else. I try to get task manager and run explorer.exe but it doesn't work. It has now been happening very much. I have installed the OS just a few days back and i got this issue. This also happens when i sign out/switch from my account to another account.
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Sep 15, 2014
So I encountered this BSOD this afternoon out of nowhere. I was doing nothing at that time. Then I want to listen to music through my earpiece so I unplugged my USB headset first then plug in my 3.5mm combined jack earpiece. It hangs then blue screen appears. Bsod - dpc_watchdog_violation
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Mar 3, 2014
Just got a new laptop which came with windows 8, It's an Asus Zenbook UX302LG. I tried Windows 8 a bit during the developer preview, but I'm really not that familiar with things, anywho. So this has a touch screen, and I've been using it a fair bit, but I'm curious about 8.1. Being the "newer" version", from what I've seen it has some improvements over regular 8 in some areas, like the apps screen looks a little tidier.
What I'm wondering though is does it also remove some of the touch features I would be using with a touch screen? Or just make them more mouse friendly. Long story short, given I have a touch screen which I am using, should I upgrade to Windows 8.1? Or will I have a better experience with regular 8?
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Nov 14, 2013
I recently bought a Samsung EVO 840 120 gb SSD and did a clean install of Windows 8.1 Pro on it. Also formatted my other HDD's. And after that I started to experience at random times the complete freeze of windows and sometimes blue screen of death with "clock watchdog timeout" message. They usually happens when I unpacking an archive, during file copy, downloading big files, installing mods in nexus mod manager for skyrim or sometimes just in very random events. I noticed that usually when this happens hdd activity led on my pc case blinks continuously. When this freeze or BSOD happens I need to manually reset my computer.
(Also most of the archives I download from the internet I get crc errors for most when I try to unpack them, so I have redownload it again :/)
My system:
OS: Windows 8.1 Pro
CPU: AMD Bulldozer FX 8150 Eight core Black Edition
CPU Cooling: Hydro Series H60 High Performance Liquid CPU Cooler
Motherboard: GA-970A-D3 (Rev. 1.0)
Memory: hiper blue 8 GB DDR 3
Graphics Card: Gigabyte AMD HD 6970 2 GB
PSU: Gigabyte 650 W
Hard Drives:
-Samsung EVO 840 SSD 120 GB (OS)
-Samsung HDD 500 GB
-WD HDD 2 TB
Nothing is overclocked. Everything has the latest drivers. Bios is updated to the latest.
I did CPU stress test got no errors.
I did GPU stress test got no errors.
I did RAM test got no errors.
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Aug 5, 2014
I just got back from vacation andwent to turn on my pc which worked before on my Gigabyte GA78LMTS2 and now cant boot into Windows, instalation media, anything. it just hangs on the BIOS load screen. I am using AHCI for my sata.
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