Windows 8 Freezes On Boot - Black Screen With Cursor

Nov 7, 2012

My windows 8 pc when booted, mostly freezes after i see my account picture with a circling dots. Then appears a black screen and just my cursors, but nothing else. I try to get task manager and run explorer.exe but it doesn't work. It has now been happening very much. I have installed the OS just a few days back and i got this issue. This also happens when i sign out/switch from my account to another account.

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Windows 8 Won't Boot Up / Black Screen With Cursor

Aug 4, 2014

My laptop has been acting really weird the last couple of weeks. It would crash randomly, and sometimes when I picked it up to put it somewhere else, it crashed too.

Now, I thought this was a problem with Windows 8.1, because it didn't behave like this before with normal Windows 8. So I Refreshed my laptop, and after that it worked again, without crashing.

I left it in sleep mode while I got some sleep too, and when I booted it up this morning, it crashed again.

After that the whole laptop wouldn't boot up, and now the only thing that shows is a cursor on a black screen, and it seems to be stuck in sleep mode, because I can't even turn it off completely manually. So I can't access the BIOS or make it boot up in Safe Mode.What the hell should I do?


Toshiba Sattelite L50-A-15U

Windows 8 64-bit

Intel i7 4th generation processor with Intel HD4600 graphics card

nVidia GeForce GT740M graphics card


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Windows 8.1 Black / Blank Screen After Login - No Cursor

Jul 31, 2014

I shut down my computer last night. It runs 8.1 and when I shut it down I do not believe it installed updates.i tried to boot it. It boots and after I type in my PIN, shows my desktop for a few seconds. Then, my display will either turn black or a blueish grey. There is no cursor. It does this every reboot now. I can not do anything except reset when it happens.

System info:

Two GTX 760's in SLI
Two Asus monitors

Possible culprits:

1 - I have Actual Multiple Monitors trial installed. The freezing/display blanking seems to happen when the trial time left window shows up, but that may be coincidence.
2 - I heard graphics card driver updates and windows updates can clash in some way and cause a similar issue. From what I've read, a cursor is still on screen and task manager can be opened with CTRL SHIFT ESC. Neither of these work for me.
3- Virus? I have avast so I doubt it.

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Hardware Drivers :: Black Screen With Cursor After Login Screen?

Jul 14, 2014

I have recently installed windows updates and after restart the black screen occurred after I typed my password. About five days before that I have reinstalled my Mobile Intel 4 series driver and now in Device manager it shows 3 grayed out monitors which were installed when I have reinstalled the Video driver. The monitor driver that Is currently loaded was installed when I installed the OS itself.

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Windows 8 PC Upgraded - Login Screen Is Black / Cursor Flickering

Apr 26, 2014

I just updated my Windows 8.1 when I restarted my PC. When I was going to login, it was just a black screen. If you are in the login screen, the selected language in the right left corner and the internet connection in the left corner. Both of those two signs are flickering in the corners. And my cursor is also flickering.

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Black Screen But Cursor Movable

Nov 8, 2013

One day i tried to start my computer. Once it started i booted up steam only to see that none of my games were installed. Hmm. So i opened up my computer and saw that one of my SATA cables came unplugged. After plugging it back in my computer did a system check on all of my hard drives. Once that was completed my computer restarted and went to the swirly windows logo and then to a black screen with a mouse pointer that i could move...that's it. I've tried a few things from looking it up like booting into safe mode, trying to log in with the black screen still up, taking out the video card and putting it back in and nothing, just goes to the black screen. I don't have a windows 8 disk so i can't attempt to fix it that way nor do i have my 8 key on hand. i built my desktop so its nowhere on my rig.

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Setup Installation :: Black Screen And Cursor After Login - Windows 8.1 Upgrade

Dec 2, 2013

Upgraded to Windows 8.1 Pro from 8 through the Windows Store. Everything seemed to go smoothly. Updated graphics card drivers prior to install of 8.1. Now whenever I start up, I can log in, but then it goes to a black screen with a cursor. Ctrl-Alt-Del will bring up the task manager and from there I can access programs and get on the internet. So after maybe 5 minutes or so after opening a program (usually firefox) the Metro screen randomly loads. None of the store apps worked, though I was able to find a fix for that. Some of them still don't work right though. Is there a better way to upgrade from 8 other than through the store?

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Black Screen With Flashing Cursor Caused By 3rd HDD?

Oct 4, 2013

I recently started having the black screen with the flashing cursor come up sometimes when I start my PC. I have narrowed it down as being my 3rd HDD (2TB WD) as the culprit, which I only use as media storage. It is not set as a boot device since windows is on my SSD and when I unplug the drive from my mobo, windows always starts up without any issue.

Basically my question is, is this just a case of a hard drive going bad? I ran chkdsk on all 3 drives and none of them had any issues and it is not fragmented or anything that I can tell, so I don't know. I have had this setup for a while now and about a month ago it started doing this. The screen doesn't always come up however, so I have no clue what the issue is.

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HP Envy Laptop - Black Screen With Cursor On It

Sep 19, 2013

I have my laptop running windows 8, and whenever i boot it up it just shows the "HP" logo and then the spinning dots on the bottom, then it just goes to a black screen with a cursor on it. Now I cant do anything with this, seeing as it is windows 8 I cant boot it into safe mode from startup. I have an HP Envy Laptop.

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Black Screen / No Sound / Busy Cursor?

Dec 22, 2013

My MSI GE70 laptop with windows 8 64 has recently been having an issue while watching videos (whether it is a downloaded file or a stream) where the screen will suddenly go black and the sound will go away, but the cursor will still be visible with the spinning circle to show me it is working on something. It will just stay black and nothing will respond, even CTRL-ALT-DEL. The only way to fix it is to restart the computer by holding down the power button. It doesn't give me any error messages before this happens or on start up afterwards. It isn't overheating, and I didn't install any new drivers before this started.

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Booting Win 8.1 Gives Black Screen With Flashing Cursor

Sep 15, 2014

I had to reinstall the whole machine from scratch because old HDD has been playing up. This is what I did:

1. Imaged old (faulty) drive to new one - just because I needed some data out of it and the old one was very slow and freezing.
2. run the system with new imaged drive - all working except sometimes it was playing up, so I decided to upgrade to another drive with Windows 8.1 from Win7
3. have plugged in new HDD to SATA0 port and the imaged drive to port SATA2
4. installed Windows 8.1, copied data over, reinstalled applications and so on.
5. all working perfectly. Now every time I boot up the machine, I'm offered options if I want to boot to Windows 8.1 or Win7. No problem there.
6. Now I wanted to remove the imaged HDD from SATA2 port, so I did - and here comes the problem:

All I get now is the black screen with flashing cursor in top left corner. How is this possible ? When I plug the second drive in all works as before. I just have to remove the second drive. How can I do this? In the attached image you can see my drives from Windows 8.1 the Disk0 is the one I need to keep - that's a Windows 8.1 ( C: ) Disk1 (imaged HDD) is the one with Win7 on it and needs to be removed.

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Long Black Screen During Startup (no Cursor)

Aug 12, 2013

I recently upgraded my dell 1645 from windows 7 to 8.

I installed most of the drivers from the dell website even though they were meants for win 7. For some of them I installed drivers directly from the device manufacturers website.

When the computer first starts up it passes the windows logo, and then a black screen is shown (no cursor) for a good 5 minutes. Then it advances to the login (seatle cartoon image) and everything works perfectly.

I had another issue before that I think I solved which was the intel rapid storage technology. Whenever the computer would go to sleep I got a windows BSOD saying driver_irql_less_than_or_equal. But after installing the newest intel rapid storage drivers sleep seams to work perfectly.

The drivers I installed from the manufacturers that arent on the official 1645 driver page:

- ati radeon drivers from ati
- synaptics drivers
- bluetooth 380 drivers, supposed to be 370 I believe but it seems to only be 380 available which people say works.

I also tried running the intel chipset automatic check, which said I was on the latest.

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After Logon Black Screen And Cursor Error

Sep 15, 2014

This has happened on a few different systems. After it has the login screen, It will go to the desktop (completely black no icons) and a cursor.

Windows sign does not work nothing other then CTRL + ALT + DEL works but wont bring up task manager.

So I end up doing the "Advanced start up" where I Restore the system and do a fresh load, but when I try to run the updates i get the error of

" Log file c:windowssystem32logfilessrtsrttraill.txt "

So I go to CMD (administrator) and run SFC/ Scannow

"Windows Resource Protection could not start the repair service"

then, chkdsk x: /f

Cannot lock current drive, windows cannot run disk checking on this volume because it is write protected. I ended up erasing the HDD and starting from scratch and STILL get the same issue.

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Black Screen WITHOUT Cursor But Computer Is Not Frozen?

Jan 4, 2014

I upgraded from Windows 7 Home Premium to Windows 8.1 Pro about a week ago. Everything seems fine, unless I leave the computer idle for a long time. What happens is I get a black screen, with no cursor, when I return to the computer after leaving it idle overnight. It is not asleep. It is also not frozen. I can tell because I am able to reboot it while it's like this by:

Press: WIN+R
Type: shutdown /r /f [ENTER]
Wait 90 seconds.

The computer reboots just fine when I do this. Could it be a bad display driver perhaps? I have an AMD Radeon HD 7950 and am using the latest display drivers from AMD.

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Windows 8 Stuck At Black Screen (with Mouse Cursor) After Deleting Linux Partition

Aug 15, 2014

I have a problem in my dual boot machine. I decided to remove Linux mint 17 from my dual boot with windows 8.
I used easeus partition manager to delete the partitions associated (root, home and swap). Then I got unallocated space just before my windows partition. So I moved my windows partition to the extreme left possible. Then I merged this unallocated space with my second storage partition.

These steps required reboot (specifically the moving of windows partition). When I rebooted my PC I got an error that grub was not found. I realized that I had forgot to fix MBR and load windows boot loader. So I used windows 7 recovery disk (yes windows 7 as I don't have windows8 recovery or installation disk). I got a windows 7 style boot loader instead of windows 8's graphical one which has advanced recovery options built in. But I proceeded. Then eases did its job with the partitions. After a reboot now I am stuck at a black screen after entering my password with a movable mose cursor. I can only press Ctrl+alt+del. Selecting task manager from it does nothing.

Since I don't have windows 8 disks and windows 8 boot loader I am not able to refresh or reset my PC. Neither can I shift restart my PC to get advanced boot options. One more thing to note, that while entering password, I noticed that the lock screen and account pictures have changed to defaults of a freshly installed windows.

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Setup Installation :: Just Black Screen And Cursor After 8.1 Download

Jan 6, 2014

Somehow i incidentally downloaded Windows 8.1 ( which i do not want to be installed to my Sony Vaio Laptop) but i thought that i will just download it , and NOT INSTALL IT ......and i DID NOT INSTALL IT , since after upgrading , it asked me if i wanted to install windows 8.1 , and i selected NO ..... my laptop turned off , and when i turned it on , now a black screen appears with the white cursor moving around the screen..... I click the Assist button , and i can't get a sony vaio care menu ..... Basically nothing displays , no configure ... I am stuck and can't use my laptop anymore

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Setup Installation :: Just A Black Screen And Cursor After 8.1 Update

Oct 18, 2013

I just installed 8.1 on my Samsung Series 7 Chronos laptop and it's now unusable. All I get after a reboot now is a blank screen and a vanishing cursor. I can't do CTRL+ALT+DEL or any other button combination. I also can't seem to be able to do a system restore as a restore point doesn't seem to exist for some odd reason. I've also tried the boot into low res mode but I get the same result. The only thing that seems to work is booting into Safe Mode with Networking but that doesn't allow me to install/uninstall anything so it's pretty much useless.

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No Login / Black Screen With Mouse Cursor Even In Safe Mode

Mar 21, 2014

My Windows8PC shows black screen with only mouse cursor instead of login screen. I tried chkdsk but it shows no errors. Even when i start in safe mode the screen stays black. I think it's a graphic driver problem, but i dont know how i can deactivate or delete the installed driver via cmd.

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Hardware Drivers :: Black Screen And Cursor - No Safe Mode Access

Oct 25, 2013

Last week my laptop had trouble starting up, it had a problem with atidvag.dll if I recall. I wasn't sure what to do but I got lucky and after a few attempts in managed to boot. Now however it doesn't even get to the point where it could tell me what is wrong, no Windows logo. Just straight in black screen with a cursor in the top left. F2 will take me to BIOS (if I am quick), but no other keys work. Booted onto installation media to try startup repair, no joy, rollback also no joy, tried using command line following the instructions here to force a boot into safe mode but no joy.

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Cursor Freezes When Log Into Non-Guest Account

Sep 25, 2013

I had this problem before where, when a pet rabbit (I admit that was a bad decision) would walk or sit on the computer or keyboard, not for a long time, and as the result the mousepad/cursor would stop working. Even a plugged in mouse wouldn't work. I had it repaired and the person who fixed it said it was a setting. Problem is, same rabbit same problem, and now my cursor does it again. I can turn it on and it will move and click, same with my guest account, but then after a while it'll freeze and not do a thing. Where's the setting?

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Windows Boot Into Black Screen?

May 16, 2013

I'm having WIndows 8 Pro N, I encountered some issue here that Windows will boot into black screen quite sometime.

The moment when I tried to perform a restart or switch on my laptop, I could see the Windows 8 logo and then the screen just turned black. CTRL ALT DEL doesn't work and what I have to do is perform forced shut down.

After I switched it on again, everything just worked fine. The frequency of having the problem is 50%.

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Toshiba Won't Boot - Screen Just Goes Black After This BIOS Screen?

Jun 23, 2014

My sister has a Satellite C55-A5281 with home premium 8.1 x64. She recently did a system restore now the screen just goes black after this BIOS screen.

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Blue Screen - Boot Sector Keeps Getting Corrupted / Repair Freezes At 2%

Mar 6, 2013

Hey, for like the 8th time now I've had to format my computer due to a blue screen error. The last error was HAL.dll missing or corrupted. My boot sector or whatever the correct name for it is, keeps getting corrupted and it will never repair, it just freezes at 2% and keeps looping. The drive I am using is the Corsair 240GB FORCE 3 SSD and I am not sure if the problem is due to SSD being bad or my motherboard being too old. I have the ASUS Striker II Extreme...

My second problem is, on my latest format, Windows 8 refuses to activate, it claims I cannot do a clean install and this is what I have been doing all the time. The other thing is that I cannot complete a Windows update, when it restarts, it says it has failed and rolls back the changes. I am not sure if this is because it wont activate but.

Now Windows has a problem with showing my real location, so I am getting the wrong weather reports and so on. One more thing I forgot to mention, I can't even check my system rating. Last time I did I check before the format my system was rated as 6.6, that was my lowest rated hardware and that was the SSD. Is that a normal score for an SSD?

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Slow Boot Black Screen After Windows Logo

Mar 28, 2014

When booting, my windows 8.1 is slow to do load. After windows logo, it goes to a black screen for around 10 secs, then it finally logs into the Start menu. I know this is not normal because I have seen the system boot faster in the past, but I don't know why its doing it now.

I have done a fresh install of windows 8 and update to 8.1. I made to to have Fast Boot enabled.

I have haswell, so I made to update to the latest graphics drivers by Intel.

On a second note: I am triple booting: osx/linux/win with Chamelon boot loader. However, I doubt its an issue with triple boot because the black screen occurs AFTER windows logo, meaning windows has successfully loaded.

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Dec 15, 2013

I run Windows 8.1 and I have a problem that surfaced recently. When booting it shows the blue windows logo, showing that it's booting obviously, but after a few seconds it goes to a completely black screen that lasts for anywhere between 5 and 10 minutes before it goes to the lock screen. My system specs are pretty humble I admit, you can look at my specs, but it was never an issue as Windows 8 and 8.1 used to boot completely within 30 seconds max. I suspect it might be a problem with disk space as I have only a 250 GB hard drive with 4 GB free space.

I used to have two hard drives; a 1 TB and a 500 GB. Due to too many power failures in this pathetic country called South Africa, both of my hard drives died completely from too many write and read errors and corrupted partitions. I salvaged the 250 GB hard drive from an old PC of my aunt's as I could not and can still not afford a new hard drive. Having to wait 5 - 10 minutes to use my computer is just plain frustrating to say the least. I have already cleaned all of the junk and useless files on the hard drive, what's left on it is all stuff I can't afford to lose or delete.

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Black Flickering Screen Upon Boot

Oct 13, 2013

Today I uninstalled MS Office 2010. After doing this it informed me I had to restart Windows 8 for all changes to take affect which I did. Ever since I have not been able to get into Windows 8.

Essentially I turn on the PC, I see the HP logo, and then Windows 8 goes in an endless black flickering screen loop. I have closed the laptop and pulled the battery to see if that was the issue, but it was not. Considering it was running normally before hardware wise I believe something went wrong with Win 8.

I lack a Win 8 disc and lack a USB DVD drive regardless (laptop does not have an internal drive) and reinstalling Windows is out of the question as I have data I need on it.

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Jan 15, 2014

When I boot or reboot my PC, it is a slow process, the time with the blue window and the spinning circle is only about 5 seconds, but then there is a pause of 30-35 seconds where absolutely nothing is going on. Black screen, no activity at the SSD or at the net. After this my USB mouse and keyboards wake up, and only a few seconds later my PC is running normally.

I have allways (in windows 8) had that black screen, but only for a few seconds. After Windows 8.1 this "dead screen" just getting longer and longer. I have had it for some times, but I used to use Intel Rapid Start, so I did not care. Now I got som faster ram, and Intel Rapid Start don't work with this ram, so now I have to boot every time, and now I'm not so happy with this long pause in boot.

What is Windows 8 doing in this time? How to eliminate it (or just get it reduced)?

I never had this black screen under windows 7.

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Nov 24, 2013

It seems Windows 8.1 doesn't like my old graphic card drivers like Windows 8 did. In many cases when turn on my machine it boots to desktop but it doesn't show it - it just shows my mouse cursor and pure black background. When i click the power button tho, the desktop pops up for a second then the shutting down screen appears. After few reboots i finally managed to get to the desktop and use my computer (chances are 1:5 reboots lol).

I followed some tutorials i found on the internetz , explaining how sometimes ATI and NET framework 3.5 doesn't work together - this is not the case 'cause i tried following this tutorial to uninstall , clean and reinstall the latest drivers available for my crappy videocard + NET framework. Didn't worked...

I noticed something interesting while booting to Windows. IF there will be black screen with cursor - the boot time takes 1-2 seconds, IF everything will be alright - the boot process will take about 25 seconds. (just thought i should tell you this as well)

And finally here's my configuration:
Pentium 4 , 3.2GHz
ATI Radeon X550

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Fast Boot Causes Black Screen After Loading Desktop?

Sep 15, 2014

For a few days I have been having some problems with my computer. Whenever I shutdown properly and then start again, the Desktop loads fine and after a few seconds of coming to the desktop. I see a black screen in front of me, I try to press num lock on and off to see if the system froze, it indeed froze. I disabled fastboot, after that even if I start after shutdown, it boots fine.

If I restart, it boots fine. Not sure why as my system should be fully compatible with fast boot. Here is my system specs, everything is updated as of posting:

MSI Z87 - G43 Gaming Motherboard with latest BIOS
Sapphire TriX R9 290 OC
Samsung 250GB 840 EVO

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PC Suddenly Takes Forever To Boot Up - A Black Screen Hangs?

Aug 2, 2013

Recently my pc has taken forever to boot up. A black screen hangs there for about 5-9 minutes before opening up in Windows 8.

I thought a virus was there so did a full scan using Kaspersky Internet Security 2013, nothing found.

I haven't d/l'd any new software recently.

I have tried to upload music to my micro SD card from my iphone, but the icon in My Computer is not showing, not in Device manager either.

Don't know if they are related but the problem started just after the above incident.

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Mar 8, 2014

There's this bugcheck that forces me to refresh install my Windows 8 installation. Everything was normal until I restarted my system and it takes longer time to boot. The screen stays black after boot logo disappearing, until I saw a BSOD.

Attached below is last and the only dump file generated while BSOD occured. I need to know what's the real cause so I can prevent it in the futures (this is like my third time to refresh install in less than a year...)

Note that I generated this diagnostic after refresh install so it might be irrelevant to crash dump attached...

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