Setup Installation :: Win 8 CD Install Hangs On Black Screen After 1st Auto Reboot
Mar 13, 2014
This is a Windows 8 OEM CD install, on an i7 x64 system. I have tried this with both UEFI and legacy modes.
I cleaned the drive and allowed setup to partition and format how it sees fit on an Intel SSD.
The system copies files, sets them up and reboots.
The blue windows logo is up for a minute, then the screen (not the PC) power cycles (probably due to a resolution change). It hangs there on a black screen. There is a mouse cursor that responds and the num lock toggles on the kb, but nothing else. CTRL-ALT-DEL does nothing.
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Mar 8, 2014
I'm trying to install windows 8.1 pro,I have tried USB and DVD. Both of which give me a black screen after the windows 8 loading logo.
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Jul 13, 2014
While I am not new to Windows 8, I am new to Windows 8.1 Pro. First I installed 8.1 Pro from a dvd, restarted it, no problems... then installed the updates, then when I restart, it hangs on restart screen.... So I have to reboot.
I got fed up doing that so I formatted the hard drive, installed windows 8 Pro, tested restarting....no problems... then updated, no restart hangup... then upgraded to 8.1 pro...still no restart hanging...
Installed all updates, still no hangup...installed Soundblaster drivers...still no restart issues...then installed Creative Console launcher....now it is back to hanging on restart screen....
If I uninstall Creative console software, it still sticks on restart screen....it's like windows got messed up by installing software but even tho I uninstalled, still have the restart screen hangup...
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Oct 31, 2012
I am having trouble installing windows 8 on my PC. So I slow burnt the ISO as I always do, and verified the contents. Now I always do a clean install never an upgrade. When I boot from DVD I get to the windows 8 logo and my DVD drive and hard drive seem to be loading files (although this edition has no load progress bar like the previous windows which is annoying) after several seconds i get the animation of the dots twisting but there's no activity?
The disc stops reading the hdd does nothing and the splash screen continuously mocks me it just doesn't get past that screen. After several attempts I thought I could try an upgrade from desktop instead. After a successful upgrade my pc reboots and gets stuck on that same splash screen it just doesn't want to get past that screen. I have looked all over the forums and googled various keywords to find others with this problem and have had no luck. It is noteworthy to mention that windows 7 runs perfectly with no problem on my PC and I am attempting to install the 32bit version I have tried widows 8 an windows 8 pro with no luck
My specs are as follows
HP Compact Presario SR1719UK
-AMD Athlon 64 3400+ 2.20ghz
-1GB DDR RAM
-ATI RADEON XPRESS 200 Series (Approx total memory is 287MB)
-PHEONIX - AWARD BIOS v6.00
-DirectX 11 with WDDM 1.0 driver
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Aug 12, 2014
For some odd reason my laptop decided to not boot into windows anymore; It would be stuck "boot looping" with my MSI laptop logo and a loading sign (rotating circle). I had Kali Linux and Windows 8 installed on the laptop and neither one would work. So I formatted the entire HDD with all 3 partitions, windows partition, even my storage, and kali's partition because the automatic repair wouldn't work as well; it'll be stuck on Preparing automatic repair and wouldn't get past that screen. I have formatted my HDD with my other windows 7 machine by just right clicking -> format.
I have downloaded a torrented version of Win 8 iso (just for the purposes of installation, my laptop came with a Serial # and I have purchased an product key only version as well). I have burned a DVD of win 8 via winISO and changed my boot options to boot from DVD as well.
Now my problem is, when I am prompted to press any key to boot from CD/DVD and I press a key I am redirected to Preparing Automatic Repair and back to square one of my problems. I believe the recovery/backup partition is still on there.
I have tried being in both LEGACY and UIEF. UIEF sends me to Preparing Repair and LEGACY takes me to the windows 8 logo with the rotating circle underneath with nothing after that (not sure if it takes a VERY long time or not)
New laptop MSI ge70
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Jul 24, 2014
I am trying to install Windows 8.1 onto a new PC a clean install. I boot from UEFI CD/DVD Drive with the windows 8.1 install disk in it and it gets to the "Press any key to continue" screen, I press a key and it just restarts my computer. Then I try to boot from just regular CD/DVD Drive it says Missing BootMGR.
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Nov 7, 2012
Installed Windows 8 Pro clean install just kept my files. Now, every time I resume from sleep it hangs at a black screen for what seems like ever. Only way to start is to hold power button to turn off then restart it.
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Feb 16, 2014
I purchased a Lenovo G400s Touch laptop a couple of weeks back. I am running Windows 8.1 (Windows 8 came pre-installed and hence I don't have a Windows CD) / Intel i5 processor / 4 GB RAM. Video cards: Intel HD Graphics 4000 and Nvidia GeForce 2GB
Since the last two days I am having a problem where when I restart my system it automatically gives me a black screen, nothing happens at all and I have to shut down my laptop by pressing the power button and then start it again.
Refreshing my PC is my last option as I shall lose a lot of apps and other stuff.
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Aug 2, 2013
Recently my pc has taken forever to boot up. A black screen hangs there for about 5-9 minutes before opening up in Windows 8.
I thought a virus was there so did a full scan using Kaspersky Internet Security 2013, nothing found.
I haven't d/l'd any new software recently.
I have tried to upload music to my micro SD card from my iphone, but the icon in My Computer is not showing, not in Device manager either.
Don't know if they are related but the problem started just after the above incident.
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Jan 6, 2014
Somehow i incidentally downloaded Windows 8.1 ( which i do not want to be installed to my Sony Vaio Laptop) but i thought that i will just download it , and NOT INSTALL IT ......and i DID NOT INSTALL IT , since after upgrading , it asked me if i wanted to install windows 8.1 , and i selected NO ..... my laptop turned off , and when i turned it on , now a black screen appears with the white cursor moving around the screen..... I click the Assist button , and i can't get a sony vaio care menu ..... Basically nothing displays , no configure ... I am stuck and can't use my laptop anymore
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Oct 18, 2013
I just installed 8.1 on my Samsung Series 7 Chronos laptop and it's now unusable. All I get after a reboot now is a blank screen and a vanishing cursor. I can't do CTRL+ALT+DEL or any other button combination. I also can't seem to be able to do a system restore as a restore point doesn't seem to exist for some odd reason. I've also tried the boot into low res mode but I get the same result. The only thing that seems to work is booting into Safe Mode with Networking but that doesn't allow me to install/uninstall anything so it's pretty much useless.
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Jan 1, 2013
The laptop I have is an ASUS g74, I purchased the copy of windows 8 from microsoft's site, upgrading from windows 7 pro. I opted to keep all my personal files/apps because the programs it warned me as being incompatible were random games and such.
I googled this problem, and it seemed fairly common months ago when windows 8 first came out on dell/HP laptops. It worked flawlessly when I first upgraded and booted up fine but once I restarted I couldn't see anything other than the screen occasionally flickering brighter and darker.
However, if I plug my laptop up to a TV with an HDMI cable I can see everything on the TV. It's just the laptop screen that is blank.
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Feb 29, 2012
I installed windows 8 to my machine. it has intel hd graphics. I can install it fine but once i try boot Windows 8 the screen goes black (screen is actually off). I can get it to work by plugging in a HDMI cable into thee hdmi slot and use a monitor. it works perfect like that but my laptop screen stays black. It must be the graphics driver. I tried updating the graphics driver and that didnt work. I then tried installing the driver from the dell site for Windows 7 and that didnt work.
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Apr 27, 2014
I have black screen on boot , the boot logo doesn't appear , I can't access safe mode , black screen on recovery too , i tried to boot to reinstall the windows , the logo appears and start running , but black screen after that , I don't see the windows to install or to repair my laptop ! i tried Dium , which is a live session to repair laptops but can't access , black screen too i have a Hp Pavilion G6 , UEFI ...
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Feb 25, 2014
I am trying to install windows 8.1 on my old windows xp laptop using a bootable USB from the universal USB installer, and when i press f10 on my laptop, and tell it to boot from my USB, it pulls up a black screen with a blinking line(like a terminal). i tried pressing a bunch of keys, and the only one that i got a response from was the enter key, which made a beeping noise.should i use a different program to put the ISO on my USB?
I'm going to try a program that i used a long time ago when the UUI wasn't working called Rufus. I'll let you all know if it works. Also I'll set it to NTFS instead of fat32 and see if that works.
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Dec 2, 2013
Upgraded to Windows 8.1 Pro from 8 through the Windows Store. Everything seemed to go smoothly. Updated graphics card drivers prior to install of 8.1. Now whenever I start up, I can log in, but then it goes to a black screen with a cursor. Ctrl-Alt-Del will bring up the task manager and from there I can access programs and get on the internet. So after maybe 5 minutes or so after opening a program (usually firefox) the Metro screen randomly loads. None of the store apps worked, though I was able to find a fix for that. Some of them still don't work right though. Is there a better way to upgrade from 8 other than through the store?
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Nov 28, 2013
After i updated to Windows 8.1, I logged in and everything was gone, Just a black Screen and the mouse was visible and able to move but nothing else. I've tried Safe Mode, didn't work and i also went to Task manager to see if it would do anything and it didn't.
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Jan 16, 2014
I just reset my laptop and am upgrading to 8.1. This is the third time I have tried upgrading and every time it results in a blank black screen. I believe it has to do with video drivers. By a blank black screen I mean totally blank. There is no backlight and there is no cursor. I had this problem when it upgraded the intel graphics driver to the .3345 version so I went into safe mode and rolled it back. After the reset I uninstalled all intel graphics driver and used the microsoft driver. When I update to 8.1 I get the black screen even with this video driver. I will keep trying using the stable intel driver to see what happens.
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Jun 2, 2013
The short story: I've got two Windows 8's on a machine: one OEM and one retail Pro which I just installed. The light-blue "OS Selector" screen which it boots to will hang after about 10 seconds. Within those 10 seconds, I can click to boot the OEM Windows 8, and it will boot fine. If I select the new retail Pro, it'll start booting that and then hang.
The longer story: I've got a Samsung Chronos7 laptop which has an OEM Windows 8 installed on it. For reasons which I won't go into, I got it into a strange state such that I can't use it for development work. So, I decided to install a fresh Windows 8 Pro retail next to the existing OEM version.
The install went fine. I could boot into the new Windows 8, and I started installing my development tools, mail client, Dropbox, etc. etc... and installed about Windows 48 updates (and I noticed that a few items in Device Manager which had, when I first looked, were unidentified, had disappeared from "Unidentified Hardware" and, presumably, were in their proper categories and without yellow problem flags).
Then, when I rebooted, I got the light-blue OS selector screen where I got to choose between the two Windows 8's (and then I heard an interesting "thump" from the speakers)... and the 30-second timer started counting down... until it got to 20 seconds, and then the machine just locked up. No mouse cursor movement, no hard-drive activity... nothing. Every time I boot it, it does that same thing: Thump from the speakers, clock ticks down to about 20 seconds, and then hangs.
Now, within those 10 seconds, I can click on either of the Windows 8 icons and get them booting. If I click on the OEM one, it'll launch fine (but it's still unusable for my development work, mind you). If I click on the new retail one, then it will hang at the little circling dots. If I start launching the new Windows 8 before the "speaker thump", I'll still hear it while Windows 8 is launching (before it hangs).
So... I'm figuring that something about the stock Windows 8 drivers is different from the OEM-packaged drivers, or something about the Windows updates on the new version has altered the boot loader, of all things. But now I'm kinda stuck, because I can't figure out how to boot into any sort of "Safe Mode" in the new Windows 8 install (I tried pressing F8 at just about every step of the boot process), so I'm not sure how I'm supposed to disable any hardware or roll back some drivers or restore to a previous restore point.
(Hanging at the light-blue OS selector) before? Is there a way for me to, perhaps, replace the Windows 8 boot files in the EFI System Partition with the "working" ones from the OEM install?At what point of the boot process am I supposed to be able to switch to Safe Mode?Is there a way to roll back driver or restore to a restore point if I have a Windows 8 Recovery CD or USB?
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Nov 16, 2013
upgrading my old PC to Windows 8, because I absolutely cannot afford to buy new, and I don't want to get caught out when Microsoft pull the plug on XP.
I have a copy of Windows 8 64 bit, which I want to try to get installed. My system has an Intel Core2 Quad Q6600 which (according to the Intel website) supports Windows 8. However when I try to install Windows 8, I can boot from the CD but it doesn't go any further than the splash screen with the blue Windows 8 logo. I don't get any other information as to what the problem is.
What I have tried:
1. I checked that "Execute Disable" was turned on in my BIOS.
2. I unplugged all USB devices except Keyboard and Mouse
3. I tried booting from a USB DVD drive.
None of the above worked. I can't do an upgrade install from within Windows XP because it is 32 bit.
By the way I have included the log from the SysInfo utility in case it is useful:
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, x86 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 3326 Mb
Graphics Card: AMD Radeon HD 6670, 1024 Mb
Hard Drives: C: Total - 305234 MB, Free - 266087 MB; D: Total - 476937 MB, Free - 340152 MB;
Motherboard: Dell Inc., 0FM586
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled
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Feb 16, 2013
After BIOS page passes, it loads for 10 seconds and crashes. Error screen disappears too quickly so can't take note. This is a new laptop.
Have tried 64 bit Windows 8 ISO and from Flashdisk.
LENOVO IdeaPad V480 161
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Dec 20, 2012
Cant install windows 8, it gets halfway through then I get the blue screen and message irql not less or equal, was wondering how to solve this? I am trying to install the 64-bit version and have an acer aspire with a 1.3ghz processor, 4gb of ram and 181gb free on my hard drive.
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Feb 15, 2013
The problem I have now is when turning on my laptop it stays at the Dell logo for about 5 minutes before continuing to attempt to load windows, this is in UEFI mode. In legacy mode, it loads past the Dell logo in seconds, but this does not load windows.
I am trying to reinstall windows with the Dell windows 8 Home premium disk. When the disk finally loads, it just stays on a black screen, and I've left it for about an hour and it will not load.
I have tried using Hirens boot CD (USB) to load Mini windows xp, but that does exactly the same. I can load Linux from the usb but not windows. However, I have never used Linux so I cannot do anything in Linux to attempt to fix it, as I do not know what I'm doing inside Linux.
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Oct 27, 2012
Since I want to update my windows 7 notebook (asus n55sf) to windows 8, I installed the windows 8 upgrade advisor. First, the compatibility of my programs was checked. Here no problems occured. However, when I moved on to the screen where I wanted to order windows 8, the programs hangs at the screen which is attached below. The language is dutch and it says something like "we are preparing some thinks, a moment please"
I waited for 3 hours and the program is still at this screen. I already redownloaded the utility and tried it again, but every time it hangs at this screen.
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May 25, 2014
My Current Windows is Windows 8. I want to install Windows 8.1 .
My laptop comes up when installing Windows 8.1. I have chosen the language
In the page after when i want to install Windows the whole system in Hang. I cannot select any option on the page.
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Jan 14, 2013
I just finished building my computer. Clean SSD and HDD.
I boot on USB with Win 8 in it.
I go through with it, installing on partitioned first and after failing that on unallocated space.
Both ways result in the installer preparing files, going through everything fine. Then at the end of that window my computer restarts and starts the whole set up all over again.
I can install Windows 8 in my SSD, right?
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Dec 10, 2013
I have a Win7 PC and a Win 8.1 PC, each with an admin and a user account and all accounts have passwords. On the Win7 PC, it will auto login without typing either user account password and it does this each time I reboot. On the Win 8.1 PC it will only start up once without needing either of the user account passwords, but then after each reboot, the users login screen displays and I need to select an account and put in the password for the account. How do I get the Win 8.1 PC to login automatically each time I reboot? Where should I look in the registry?
Netplwiz seems to be the same on each PC. The registry at HKEY_LOCAL_MACHINESOFTWARE MicrosoftWindows NTCurrentVersionWinlogon is similar on each PC although the Win 8.1 PC has a few extra entries. I do not have ForceAutoLogon in the registry on the Win 7 PC and I do not want to add this in to the registry in the Win 8.1 PC because then Remote Desktop Connection will not be able to connect.
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Aug 3, 2014
I bought asus laptop k551ln-xx250h 2 months ago from Malasiya.It was fine bt 4 days ago it ran into a problem and started automatic repair.After waiting about an hour it started checking the c drive.Then the loop continued when i started my laptop.I tried to fix it by refreshing and reseting bt it didnt allowed me to do it.Then i used bootrec to fix it bt the result was same.Then I formatted the whole disk(1 tb) to have a fresh win 8.1 then i got a new serious problem.While installing the fresh 8.1 it stucks in starting the setup.I waited for about 2 hrs bt the screen shows the same message(starting the setup).Then i booted through usb bt the problem is same.Again i tried to install
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Jan 6, 2014
I had been using windows 8 and everything was fine till accidentally it downloaded windows 8.1 which i did not like ... so when it was saying to me that do you want to install windows 8.1 after downloading it , i said NO . But after that , all i have is a black screen. No matter if i swich it off through the switch butto in the laptop , it stills appears as black screen. Seems like the windows 8 has been uninstalled due to the download of windows 8.1 .
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Jan 24, 2014
bought Win 8 for a Win 7 Dell laptop in Jan. 2013 and have happily used Win 8 for a year. I have a Win 8 backup disc and valid license key.
I decided to update Win 8 to the free Win 8.1 a few days ago and went ahead with the download and installation of Win 8.1. However, after a seemingly successful installation, set up and login, a simple reboot resulted in no longer being able to boot. I can boot to safe mode but cannot boot properly no matter what I do.
There is no specific error message when I reboot, the OS simply fails to reach the login stage and reboots again. It then opens the 'Failed startup' page asking if I wish to use advanced options or restart.I tried turning off all non-Microsoft software like AVG, Comodo, Samsung Keys, etc., but it didn't solve the issue.
I also noticed that Safe Mode boot fails when I attempt to boot to 'Safe Mode with Networking' but is successful when booting to simple 'Safe Mode' or 'Safe Mode with Command Prompt'. I have attempted to burn the Win 8.1 disc as described on this site but from a Win XP system which according to the download software is not possible and unfortunately I do not have access to another system.
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Aug 7, 2014
I was installing the AMD beta driver and suddenly, black screen. It somehow restarted and I logged in, but I saw a black screen and after a few seconds, I was thrown back to the login screen. It was the same in safe mode! is there any way to uninstall the driver without a complete wipe? I don't want to start from the beginning again ...
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