Stuck In Black Screen Can't Install New OS
Aug 3, 2014
I bought asus laptop k551ln-xx250h 2 months ago from Malasiya.It was fine bt 4 days ago it ran into a problem and started automatic repair.After waiting about an hour it started checking the c drive.Then the loop continued when i started my laptop.I tried to fix it by refreshing and reseting bt it didnt allowed me to do it.Then i used bootrec to fix it bt the result was same.Then I formatted the whole disk(1 tb) to have a fresh win 8.1 then i got a new serious problem.While installing the fresh 8.1 it stucks in starting the setup.I waited for about 2 hrs bt the screen shows the same message(starting the setup).Then i booted through usb bt the problem is same.Again i tried to install
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Apr 28, 2014
Black screen on windows 8.1 . Here's the situation:
- I have windows 8.1 for some weeks. every thing works fine
- today after going to sleep mode I can not start windows. it goes to a black screen after windows logo and restarts won't work.
- Tried the 'fixmbr' thing on command prompt from windows startup repair.
- Windows startup repair obviously finds nothing
- tried refreshing pc from startup repair but after a few minutes it said that it has failed refreshing
- Tried forcing windows to go to "safe mode" by using command prompt but the same thing
Any solution except formatting and reinstalling windows? My laptop is a custom CLEVO p150hm1.
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Apr 3, 2013
I was casually using my pc and it suddenly shutdown. I tried to restart it, but it's stuck on black screen. Here's the thing there was no windows logo or no bios or no nothing appeared on the screen. It just goes black even if I restart it a hundred times. I am sure the cables of the monitor are fine and I am also sure that there are signals coming from the pc.
P. S. I even ASSUMED that the pc must have switched on and typed password to login and waited enough to get it to sleep mode and then recover from there. But still no luck.
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Aug 15, 2014
I have a problem in my dual boot machine. I decided to remove Linux mint 17 from my dual boot with windows 8.
I used easeus partition manager to delete the partitions associated (root, home and swap). Then I got unallocated space just before my windows partition. So I moved my windows partition to the extreme left possible. Then I merged this unallocated space with my second storage partition.
These steps required reboot (specifically the moving of windows partition). When I rebooted my PC I got an error that grub was not found. I realized that I had forgot to fix MBR and load windows boot loader. So I used windows 7 recovery disk (yes windows 7 as I don't have windows8 recovery or installation disk). I got a windows 7 style boot loader instead of windows 8's graphical one which has advanced recovery options built in. But I proceeded. Then eases did its job with the partitions. After a reboot now I am stuck at a black screen after entering my password with a movable mose cursor. I can only press Ctrl+alt+del. Selecting task manager from it does nothing.
Since I don't have windows 8 disks and windows 8 boot loader I am not able to refresh or reset my PC. Neither can I shift restart my PC to get advanced boot options. One more thing to note, that while entering password, I noticed that the lock screen and account pictures have changed to defaults of a freshly installed windows.
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Sep 18, 2013
I have problem Windows 8.1 stuck on loading screen (clean install). Windows 8 works perfectly.
1. Clean install.
2. First restart and then stuck on loading screen.
3. No updates, drivers or programs not installed.
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Jan 6, 2014
I had been using windows 8 and everything was fine till accidentally it downloaded windows 8.1 which i did not like ... so when it was saying to me that do you want to install windows 8.1 after downloading it , i said NO . But after that , all i have is a black screen. No matter if i swich it off through the switch butto in the laptop , it stills appears as black screen. Seems like the windows 8 has been uninstalled due to the download of windows 8.1 .
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Mar 8, 2014
I'm trying to install windows 8.1 pro,I have tried USB and DVD. Both of which give me a black screen after the windows 8 loading logo.
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Aug 7, 2014
I was installing the AMD beta driver and suddenly, black screen. It somehow restarted and I logged in, but I saw a black screen and after a few seconds, I was thrown back to the login screen. It was the same in safe mode! is there any way to uninstall the driver without a complete wipe? I don't want to start from the beginning again ...
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Nov 3, 2013
I have performed a clean install of windows 8.1 pro on my desktop with MSDN dreamspark serial and an ISO downloaded from Microsoft site with the serial ... the installation goes OK until I do the first restart, it hangs and the screen freezes at the spinning dots restarting, I left it abot one hour, it never restarts, by pressing the reset button the windows boots then the logo disappear then black screen with no responding, Is that copy is bugged or the windows is not activated.
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Jun 12, 2013
My windows 8 pro x64 was running normal until I added a logitech cordless rumblepad 2 which uses a USB receiver for the joypad, and after installing the drivers and plugging in windows 8 shows a black screen on first boot but boots normal after a warm reset, this happens every time I switch on until i do a warm reset.
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Mar 13, 2014
This is a Windows 8 OEM CD install, on an i7 x64 system. I have tried this with both UEFI and legacy modes.
I cleaned the drive and allowed setup to partition and format how it sees fit on an Intel SSD.
The system copies files, sets them up and reboots.
The blue windows logo is up for a minute, then the screen (not the PC) power cycles (probably due to a resolution change). It hangs there on a black screen. There is a mouse cursor that responds and the num lock toggles on the kb, but nothing else. CTRL-ALT-DEL does nothing.
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Jul 10, 2014
Just had this new laptop running windows 8 and its an Acer.When I select the photos tile on the screen it goes to another screen which is black with a blue square icon and underneath it tells me that there are no files or folders in this view.There are photos in my picture folder as I just put then in.But if I go to the other method and select the My picture folder the photos are there.
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Jul 14, 2014
I have recently installed windows updates and after restart the black screen occurred after I typed my password. About five days before that I have reinstalled my Mobile Intel 4 series driver and now in Device manager it shows 3 grayed out monitors which were installed when I have reinstalled the Video driver. The monitor driver that Is currently loaded was installed when I installed the OS itself.
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Jun 6, 2014
I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/
I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.
ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8
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Feb 25, 2013
When I turn on or restart my computer after the teal windows logo with the spinning wheel the screen will flash off quickly then come back on black and then 10 seconds later show the lock screen.
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Jun 23, 2014
My sister has a Satellite C55-A5281 with home premium 8.1 x64. She recently did a system restore now the screen just goes black after this BIOS screen.
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Nov 10, 2012
I upgraded from Windows 7 to Windows 8 Pro. Everytime or almost everytime I click on an app or go to the desktop and try to get on IE 10 (desktop version), my screen flashes and goes black for a few seconds then returns me to the screen with the space needle, then I click on it and it signs me back in. When I try to use Google Chrome, the websites freeze up on me. I don't want to have to reinstall/reformat as I paid $40 for this for one, and secondly, I don't want to have to repurchase Office 2010 as my licenses ran out. I ran every update that comes up and restart, but this doesn't change this issue. . why it does this and any way to fix it without reformatting?
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Oct 23, 2013
I have an HP p6720f that came with Windows 7 installed. I upgraded to 8 with no issues around December of last year.
I downloaded 8.1 from the Windows app store without problem. I tried the first install without changing anything (for some reason, I just thought it would work). It got to "Setting up a few more things 59%" and stayed there. For 6 hours. I finally powered it off and went through the restore process. My error code was 0xC1900101 - 0x4000D.
After some reading I tried again, this time unplugging everything but the mouse and keyboard. I made sure I had all the latest updates from Windows and all my drivers were updated. Uninstalled a couple of programs that the compatibility checker said were not compatible (old version of Yahoo Update, an old baseball game). I cleared the Windows Store cache and disabled Windows Defender and Firewall. I did a clean boot and started the upgrade process over again. Same thing. Stuck at "Setting up a few more things 59%". Started the upgrade at 8pm, checked in the morning around 7am with no change. Came back around 1pm and still no change - 59%. Over 15 hours and still, the upgrade failed.
I gave up and used Microsoft remote tech support. The guy ran a check disk thing that scanned for errors. No errors. He then did some sort of network scan or repair, not entirely sure. It took a long time. He started the upgrade. Stuck at 59% once again. They called and took control of my computer. This time only checking Windows Update to make sure there were not updates to install, then went right into the 8.1 upgrade. I knew this wouldn't work. Same result.
For my most recent attempt I did a system refresh (under PC settings, General). This got rid of all my apps and installed programs, but kept my personal files. I was sure this would work. Nothing left to cause any issues. But again, hung on "Setting up a few more things 59%" overnight (8+ hours).
When it's stuck there, the circle/dots are moving like it's working. My activity light starts out doing a short, regular blink, then just doesn't do anything.
What else can I do? I don't NEED to upgrade to 8.1, but i should be able to. And it shouldn't be that complicated.
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Sep 15, 2014
computer specs, GeForce GTX 760 and i5-4670k CPU. MSI Z97-G45 Gaming Series motherboard. 2tb hdd. finally was able to get my new copy of windows 8 to boot from the cd drive. now when i try to install it, (no current operating system is on this hard drive) it keeps getting stuck before it finishes completion. says install failed. think it slugs out at 56%. tried running it 2x same thing. what i could do to make it finish the install?
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Jun 30, 2013
My dad restored his computer to its factory settings while Windows 8 was in safe mode, attempting to remove a virus, and now every time the computer is booted, an error message appears, saying that Windows is not able to install because safe mode is still active. Is there a way to disable safe mode so that Windows set up can be continued?
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Oct 21, 2013
I installed an OEM version of Windows 8 on a formatted, Active Primary partition on an external HDD. After approx 3 minutes into windows my screen went black. I had to hold down the power button to exit. Trying to boot back into Windows8 from the boot menu, Windows attempted to start with the circle going around, but again a few seconds later, black.
These are some of the solutions I have tried but to no avail:
...Tried a different partition on the same physical external HDD. (Note: previously I had created an additional partition on my computer's C: and installed.) Black.
...Updated Video Drivers
...Checked if the drive was activated (SLMGR.VBS /DLV, then /ATO (Activated)
...Did first, a "Refresh then a Reset (both took me into windows but a short time later, black)
...While Black I tried a Ctrl, Alt, Del attempting to get to the task manager, which did not work, thinking I could try an inline install from the DVD.
...Booted into Windows 8 Safe Mode (F8 from Windows 8 boot option).... this was ok. It kept me in Windows.
When reverting back to Window7, the File System on ALL drive partitions, Computer's C and all externals, had to be checked for consistency before Windows 7 would boot up. Not sure why but once my screen goes black in Windows 8 somehow all my other partitions, Computer and Externals, are compromised.
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Aug 12, 2014
For some odd reason my laptop decided to not boot into windows anymore; It would be stuck "boot looping" with my MSI laptop logo and a loading sign (rotating circle). I had Kali Linux and Windows 8 installed on the laptop and neither one would work. So I formatted the entire HDD with all 3 partitions, windows partition, even my storage, and kali's partition because the automatic repair wouldn't work as well; it'll be stuck on Preparing automatic repair and wouldn't get past that screen. I have formatted my HDD with my other windows 7 machine by just right clicking -> format.
I have downloaded a torrented version of Win 8 iso (just for the purposes of installation, my laptop came with a Serial # and I have purchased an product key only version as well). I have burned a DVD of win 8 via winISO and changed my boot options to boot from DVD as well.
Now my problem is, when I am prompted to press any key to boot from CD/DVD and I press a key I am redirected to Preparing Automatic Repair and back to square one of my problems. I believe the recovery/backup partition is still on there.
I have tried being in both LEGACY and UIEF. UIEF sends me to Preparing Repair and LEGACY takes me to the windows 8 logo with the rotating circle underneath with nothing after that (not sure if it takes a VERY long time or not)
New laptop MSI ge70
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Aug 11, 2014
My laptop has two users, once called work and one called gaming, and when i tried to log into work yesterday, the welcome screen with the spinning dots just kept going. the only way to stop it was to power off and reboot. at first i thought there was something wrong with it, but i tried logging into my other user (gaming) and it worked perfectly fine. i can even access the files in the work user from the gaming user.
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Jun 20, 2014
My windows 8 laptop won't load from the welcome screen after i have typed in the password. After a long time it takes me to the desktop but i dont see any icons.
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Jul 30, 2013
I've recently installed a dual boot, Windows 7 and Windows 8. The installation went fine but then after a very short time my Windows 8 Screen goes black. I had to press the power button to exit.
I've checked the Power settings and ensured the "Turn off display" was "never". I also updated my Video drivers thinking that might be the problem. Both to no avail. I've done a "Refresh" and a "Reset (which took 3 hrs). Again, all was fine for a short time, but while exploring the OS, again the black screen.
I followed... re-formatting the hard drive during the new installation, trying generic video drivers and doing Resets and Refreshes. None of that worked and still doesn't. The installations do complete as before, but I don't have enough time to download new updates to perhaps correct whatever problem(s) there are before all goes black after a few minutes. As I stated before I have to hold down the power button to exit.
If this is a clue, once the screen goes black and I revert back to Window7, before loading, the File System on ALL drives, including C and the Windows 8 partition has to check for consistency before Windows 7 boots up.
I've been quite busy and haven't had a chance to try re-installing again until now. Thinking the problem might have been the actual drive I used for previous attempts (it was a SATA external drive which by the way I previously used for a dual boot Vista/with Win7), I then created new partitions on 2 different USB connected external drives and attempted to install. It wouldn't do the install on either one. I received messages "Setup does not support disks connected through USB or Firewire,.... my USB drives are connected directly to computer not a hub. So I'm forced to use the SATA created partitions for the installations. (Disk 1)
If it makes a difference, through Disk Management, I've deleted the Windows 8 installs from those partitions then re-created a "New Simple Volume" before trying again. I even tried creating another partition on C but it wouldn't allow an installation saying it was a dynamic drive. Prior to me creating that additional C partition all were Primary but now they're all Simple Volumes as per the color codes.
I have two OEM Windows 8 installation disks, I've tried both.
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Jun 3, 2014
My computer is stuck on a weird screen. When I start it I get to the welcome screen with the time date etc and then I get to a blue screen but I can't log in it does not even appear. I only see a switch off button , language option and my mouse but I can't do anything
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Oct 20, 2013
I upgraded my Win 8 to Win 8.1. After hiberanation or shutting down a computer I'm stuck on boot screen when I turn it on (there's a win logo and circle stops spinning) and I need than to turn off computer by pressing the turn off button. After the restart there is no problem! And after I forcely shut it down, there is no problem also!
I tried clean install (fresh windows 8.1 with formatted hard disk), refresh your pc, startup repair - nothing works.
While I was on windwos 8, I didn't have any problems!
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Jul 7, 2013
My computer is stuck on shutting down screen for several hours now and if I do a hard shutdown with the power button and restart it comes on with same screen. I even unplugged for a couple hours but same results. I did no new installs or anything else before this problem and first time this happened. I have anti-virus running all the time for viruses and am very careful about that.
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Dec 25, 2012
i just got a new laptop with window 8. at the personalize screen. i wont let me connect because it say i need to check box to accept the license terms. but i dont see the box to accept the license terms anywhere on the screen. where is the box to accept the license terms at?
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Oct 3, 2014
When I boot up my windows 8 pc it gets stuck on the alienware loading screen. It finishes loading but gets stuck. The page is un·responsible - so that means i can't use F2 or F12.
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Jul 25, 2013
I have the Thinkpad X230t and normally run Windows 8 x64 with touch just fine. I installed the preview version of Windows 8.1 x64 today. The installation completed quite OK.
At the end of the installation, the installer tries to "set up my account" but then says that it cannot do it at this time, and that I can do it later. I said OK, then log on with my usual Microsoft username and password. Once I'm in the desktop, a message popped up saying Windows cannot find my profile in c:windowssystem32 ... a place like that. This message repeats when I tried to open Desktop, Downloads, or Documents.
I then tried to do a few things in Windows 8.1, but responses were super slow. I then restarted the computer but it froze in the blue restart screen. I then forced a manual restart.
Now I get a black screen right after Bios screen ("Press Enter to interrupt Normal startup"). No flashing cursor, just a plain black screen. None of the keys are responsive, except Ctrl-Alt-Del which will restart the computer, and the same thing happens.
Since I don't have a DVD drive, I cannot boost using the Windows DVD.
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