Setup Installation :: Windows 8.1 Pro Hangs On Restart Screen
Jul 13, 2014
While I am not new to Windows 8, I am new to Windows 8.1 Pro. First I installed 8.1 Pro from a dvd, restarted it, no problems... then installed the updates, then when I restart, it hangs on restart screen.... So I have to reboot.
I got fed up doing that so I formatted the hard drive, installed windows 8 Pro, tested restarting....no problems... then updated, no restart hangup... then upgraded to 8.1 pro...still no restart hanging...
Installed all updates, still no hangup...installed Soundblaster drivers...still no restart issues...then installed Creative Console launcher....now it is back to hanging on restart screen....
If I uninstall Creative console software, it still sticks on restart screen....it's like windows got messed up by installing software but even tho I uninstalled, still have the restart screen hangup...
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Oct 31, 2012
I am having trouble installing windows 8 on my PC. So I slow burnt the ISO as I always do, and verified the contents. Now I always do a clean install never an upgrade. When I boot from DVD I get to the windows 8 logo and my DVD drive and hard drive seem to be loading files (although this edition has no load progress bar like the previous windows which is annoying) after several seconds i get the animation of the dots twisting but there's no activity?
The disc stops reading the hdd does nothing and the splash screen continuously mocks me it just doesn't get past that screen. After several attempts I thought I could try an upgrade from desktop instead. After a successful upgrade my pc reboots and gets stuck on that same splash screen it just doesn't want to get past that screen. I have looked all over the forums and googled various keywords to find others with this problem and have had no luck. It is noteworthy to mention that windows 7 runs perfectly with no problem on my PC and I am attempting to install the 32bit version I have tried widows 8 an windows 8 pro with no luck
My specs are as follows
HP Compact Presario SR1719UK
-AMD Athlon 64 3400+ 2.20ghz
-1GB DDR RAM
-ATI RADEON XPRESS 200 Series (Approx total memory is 287MB)
-PHEONIX - AWARD BIOS v6.00
-DirectX 11 with WDDM 1.0 driver
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Mar 13, 2014
This is a Windows 8 OEM CD install, on an i7 x64 system. I have tried this with both UEFI and legacy modes.
I cleaned the drive and allowed setup to partition and format how it sees fit on an Intel SSD.
The system copies files, sets them up and reboots.
The blue windows logo is up for a minute, then the screen (not the PC) power cycles (probably due to a resolution change). It hangs there on a black screen. There is a mouse cursor that responds and the num lock toggles on the kb, but nothing else. CTRL-ALT-DEL does nothing.
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Jan 1, 2013
The laptop I have is an ASUS g74, I purchased the copy of windows 8 from microsoft's site, upgrading from windows 7 pro. I opted to keep all my personal files/apps because the programs it warned me as being incompatible were random games and such.
I googled this problem, and it seemed fairly common months ago when windows 8 first came out on dell/HP laptops. It worked flawlessly when I first upgraded and booted up fine but once I restarted I couldn't see anything other than the screen occasionally flickering brighter and darker.
However, if I plug my laptop up to a TV with an HDMI cable I can see everything on the TV. It's just the laptop screen that is blank.
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Oct 27, 2012
Since I want to update my windows 7 notebook (asus n55sf) to windows 8, I installed the windows 8 upgrade advisor. First, the compatibility of my programs was checked. Here no problems occured. However, when I moved on to the screen where I wanted to order windows 8, the programs hangs at the screen which is attached below. The language is dutch and it says something like "we are preparing some thinks, a moment please"
I waited for 3 hours and the program is still at this screen. I already redownloaded the utility and tried it again, but every time it hangs at this screen.
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May 25, 2014
My Current Windows is Windows 8. I want to install Windows 8.1 .
My laptop comes up when installing Windows 8.1. I have chosen the language
In the page after when i want to install Windows the whole system in Hang. I cannot select any option on the page.
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Sep 15, 2014
The first one is the way that the wifi stops responding. It doesn't update in the notification area when it happens, to limited connectivity or any sort of warning like that. I can only tell when background downloads I have going are interrupted, but it seems really inconsistent why and when it happens. I've been unable to pinpoint and reduce the number of potential causes, not for a lack of trying. I disconnect from the network, and am unable to reconnect without first disabling and re-enabling the wifi adapter. This, however, presents the problem of the wifi adapter not re-enabling, and before that, the Network Sharing Center window in which I do it, will not update to the disabled state without a window refresh.
This leads to the other issue, is that when and only when this wifi issue happens, on restart, it hangs while showing the dark gray screen that says "Restarting..." with the spinning circle. The spinning of the circle happens continually, but will not advance further, even being left for close to an hour.
Every other wireless device (mobile phone, laptop, game consoles, etc) continue to function, so the network itself doesn't seem to be having an issue.
A thought I had, though I don't know how much water it may hold, is that something could be acting funny with a power saving/hibernate function, as I said, I've just been downloading when I notice it happening. I'll start a download, let it do it's business, continue on with my business elsewhere, and almost to no fail, a few hours later, upon returning and checking the current status of said downloads, I have to restart. I don't have it set to go to sleep/hibernate, but I'm not sure if there's other power save options in Windows 8, as this is the first desktop I've owned in recent memory and was surprised as is to see power options on it at all. It also seems like one of the network services could be acting strangely, with it not updating the notification area or adapter windows without manually forcing it.
I've scanned with Windows Defender, Malwarebytes and ran CCleaner, and nothing out of the ordinary was presented in the scan results.
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Feb 10, 2013
I tried to run "Reset and reinstall windows" when I found out that "keep nothing" is not a clean install.
However, the reinstallation part (Windows setup, with the serial number part) starts over and over again.
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Sep 15, 2014
Whenever I press restart on my windows 8.1 pc. Windows thinks it needs to start a new user profile on my profile. It says its installing apps and ready to start. Then None of my apps are present and my desktop is clear and nothing works. THen If I power off and leave it off for 30 minutes it works as if nothing happened and my user profile has all the apps and icons on the desktop again.
This only happens if I press restart in windows. It does not happen when I power off. What is going on with my windows 8.1...
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Jun 14, 2013
This is the error I am getting when I start my laptop. "Windows could not complete the installation. To install windows on this computer , restart the application"...
Windows 8 64 bit , Dell Inspiron 3521 , 1GB graphic card 7670m , intel 4000 series, 4GB ddr3ram, i5-3337u 3rd generation
Just bought it 1 week back , and I didn't back up the recovery partition and i did not got any recovery disc or installation cd with the laptop.
I tried to restore the system and was confused and selected recovery option, in dat I selected reset your pc, it didn't asked for any windows installation disc or back up disc and it took 30mins to complete and asked to restart ...after that I am getting this option .
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Feb 15, 2013
I finally got Windows 8 installed on my Dell M4600 dual boot with the Win 7 install. This is my business laptop so I needed to maintain full functions to Win 7 (I will completely migrate to 8 in the future) and ensure I could continue to work with it. I have two SSDs: Drive 0 is a 2.5" 256 GB used for data as d:. Drive 1 (this is how the bios designates them) was originally a 128GB MSATA SSD. I cloned this to a newer 240GB SSD to provide more room for the two OSs (and provide a good fail safe). With the clone I cleared the Dell recovery partitions and added the partition for Win 8. Currently I have some wasted space at the front but I will sort that out in the future. It has taken a week to get Win 8 up and running properly (tracking down drivers, getting the fingerprint scanner to work etc) but it seems to be stable and I have started to use it. Now to the problems:
1. The boot screen is the old Win 7 type (not really a problem by itself). I have used EasyBCD to adjust the default to Win 8. If I do a "restart" from 8 and then select 7 no problem. On the other hand, any restart to 8 brings up the MS flag and twirling thing and stops. I need to power down and start back up. No problem if I shutdown and then restart. I've been working on figuring out how the whole process works and I suspect the problem has to do with the switching drive letters depending on which OS is started and/or the Resume parameters in the BCD. Additionally, during all the hassle with installing Win 8 the boot loader is on the Win 7 partition. I'm hesitant to start using BCDedit on this laptop as I would prefer not to mess anything up. I also will not go through the hassle of re-installing Win 8 again - 3 or 4 times was enough.
2. At some point I will delete the Win 7 partition and expand the space for the Win 8 (I'll need to use some third party tools to do this). My concern is that the boot loader is on the Win 7 partition so how to move it to the Win 8 partition if possible.
I've attached two screen shots for the disk management status (win 7 an 8) and attachedoutput form BCDedit /enum all for both OSs.
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Nov 20, 2012
My PC was working fine before today, until I used Ultra UXtheme patcher for Windows 8 x64 and then applied a custom VS for Windows 8.
After a restart, Windows Explorer was not launching, so I opened task manager and did a sfc /scannow. After a reboot, I get to the Windows 8 boot menu (I have a dual-boot on this HDD with win7), and then the screen just turns on and off every few seconds, with the numlock light flickering with the screen.
I tried using the automatic repair, both from the boot menu and from a backup USB, but it does not detect anything. and I still have the same issue.
I restored the backups of uxtheme.dll, uxinit.dll, and themeui.dll, but that didn't work either.
Attached is my ntbtlog.txt.
There is no BSOD, the HDD keeps on spinning a few minutes after boot, and the numlock keeps on flashing. Anything else I can do from my win7 install? I'm currently trying to delete the theme.
Deleting the theme doesn't work, safemode doesn't work either. It seems to be a driver issue, but there were no driver updates when it was working?
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Nov 16, 2013
upgrading my old PC to Windows 8, because I absolutely cannot afford to buy new, and I don't want to get caught out when Microsoft pull the plug on XP.
I have a copy of Windows 8 64 bit, which I want to try to get installed. My system has an Intel Core2 Quad Q6600 which (according to the Intel website) supports Windows 8. However when I try to install Windows 8, I can boot from the CD but it doesn't go any further than the splash screen with the blue Windows 8 logo. I don't get any other information as to what the problem is.
What I have tried:
1. I checked that "Execute Disable" was turned on in my BIOS.
2. I unplugged all USB devices except Keyboard and Mouse
3. I tried booting from a USB DVD drive.
None of the above worked. I can't do an upgrade install from within Windows XP because it is 32 bit.
By the way I have included the log from the SysInfo utility in case it is useful:
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, x86 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 3326 Mb
Graphics Card: AMD Radeon HD 6670, 1024 Mb
Hard Drives: C: Total - 305234 MB, Free - 266087 MB; D: Total - 476937 MB, Free - 340152 MB;
Motherboard: Dell Inc., 0FM586
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled
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Aug 31, 2013
Im trying to install Windows 8 (Not 8.1) but it gets stuck at the booting screen (Where setup shuold load files)
My system specs are on my profile.
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Nov 7, 2012
Installed Windows 8 Pro clean install just kept my files. Now, every time I resume from sleep it hangs at a black screen for what seems like ever. Only way to start is to hold power button to turn off then restart it.
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Sep 17, 2013
Running Windows 8 all was fing and I notce the color had change on the toolbar. I go to control page and made a change to the resolutions and color an and click "ok". That's when it all hit the fan, The screen started flashing and won't let me get to the sign it page. the desktop screen will pop up quick, I can see the sign in box box it won't let me sign it. It will flash so fast that I can't type the password it and if I use the scanner it just flash longer.
ENVY M6 - 1105DX
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Jun 2, 2013
The short story: I've got two Windows 8's on a machine: one OEM and one retail Pro which I just installed. The light-blue "OS Selector" screen which it boots to will hang after about 10 seconds. Within those 10 seconds, I can click to boot the OEM Windows 8, and it will boot fine. If I select the new retail Pro, it'll start booting that and then hang.
The longer story: I've got a Samsung Chronos7 laptop which has an OEM Windows 8 installed on it. For reasons which I won't go into, I got it into a strange state such that I can't use it for development work. So, I decided to install a fresh Windows 8 Pro retail next to the existing OEM version.
The install went fine. I could boot into the new Windows 8, and I started installing my development tools, mail client, Dropbox, etc. etc... and installed about Windows 48 updates (and I noticed that a few items in Device Manager which had, when I first looked, were unidentified, had disappeared from "Unidentified Hardware" and, presumably, were in their proper categories and without yellow problem flags).
Then, when I rebooted, I got the light-blue OS selector screen where I got to choose between the two Windows 8's (and then I heard an interesting "thump" from the speakers)... and the 30-second timer started counting down... until it got to 20 seconds, and then the machine just locked up. No mouse cursor movement, no hard-drive activity... nothing. Every time I boot it, it does that same thing: Thump from the speakers, clock ticks down to about 20 seconds, and then hangs.
Now, within those 10 seconds, I can click on either of the Windows 8 icons and get them booting. If I click on the OEM one, it'll launch fine (but it's still unusable for my development work, mind you). If I click on the new retail one, then it will hang at the little circling dots. If I start launching the new Windows 8 before the "speaker thump", I'll still hear it while Windows 8 is launching (before it hangs).
So... I'm figuring that something about the stock Windows 8 drivers is different from the OEM-packaged drivers, or something about the Windows updates on the new version has altered the boot loader, of all things. But now I'm kinda stuck, because I can't figure out how to boot into any sort of "Safe Mode" in the new Windows 8 install (I tried pressing F8 at just about every step of the boot process), so I'm not sure how I'm supposed to disable any hardware or roll back some drivers or restore to a previous restore point.
(Hanging at the light-blue OS selector) before? Is there a way for me to, perhaps, replace the Windows 8 boot files in the EFI System Partition with the "working" ones from the OEM install?At what point of the boot process am I supposed to be able to switch to Safe Mode?Is there a way to roll back driver or restore to a restore point if I have a Windows 8 Recovery CD or USB?
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Aug 1, 2014
I'm running 8.1 on a newly purchased Acer TC-603. It's a dedicated machine for a networked video recording system. It runs Blue Iris, and records from about 25 IP cameras, storing the images on an external 4TB USB3.0 HDD.
Everything works as it should, until the system reboots or powers up. At that point, I get past the post screen, where it detects two SATA drives (the internal SSD and the internal DVD), but then hangs. It will not continue. I have to turn off the PC (or ctrl-alt-del) and pull the USB cable from the external drive before it will load into Windows 8.
I've tried various solutions (i.e. disable USB legacy support in BIOS), but nothing seems to be working.
I'm quite familiar with changing the boot order on all of my other PCs (W7). But on this machine, the options are limited to "Windows Boot Manager", removable media, LAN. But how does one tell the WBM to only look at the internal SATA connected drive, and ignore the USB drive?
I've never seen a BIOS that had Windows Boot Manager listed.
I've turned off secure boot. I've disabled legacy USB. I've disabled the Launch CMS feature (with then allowed the PC to detect USB thumbdrives on the f12 boot menu). But no matter what I do, I HAVE to remove the external HDD for the system to boot.
Needless to say, for a security-sensitive application, having a PC that relies on the HDD for storing video removed is not an option.
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Jul 10, 2014
Every time I Restart my Laptop, the Lock Screen does not show the Welcome Screen and skips directly to the User Account login screen. Actually, it shows a darkish blue screen for a couple of seconds and then jumps to the user account login.
When I use the logout function or the shutdown (and I power it back on) everything works normally.
I have ran SFC / Scannow in windows (8.1 by the way).
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Aug 2, 2013
Recently my pc has taken forever to boot up. A black screen hangs there for about 5-9 minutes before opening up in Windows 8.
I thought a virus was there so did a full scan using Kaspersky Internet Security 2013, nothing found.
I haven't d/l'd any new software recently.
I have tried to upload music to my micro SD card from my iphone, but the icon in My Computer is not showing, not in Device manager either.
Don't know if they are related but the problem started just after the above incident.
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Sep 15, 2014
So I encountered this BSOD this afternoon out of nowhere. I was doing nothing at that time. Then I want to listen to music through my earpiece so I unplugged my USB headset first then plug in my 3.5mm combined jack earpiece. It hangs then blue screen appears. Bsod - dpc_watchdog_violation
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Mar 3, 2014
Just got a new laptop which came with windows 8, It's an Asus Zenbook UX302LG. I tried Windows 8 a bit during the developer preview, but I'm really not that familiar with things, anywho. So this has a touch screen, and I've been using it a fair bit, but I'm curious about 8.1. Being the "newer" version", from what I've seen it has some improvements over regular 8 in some areas, like the apps screen looks a little tidier.
What I'm wondering though is does it also remove some of the touch features I would be using with a touch screen? Or just make them more mouse friendly. Long story short, given I have a touch screen which I am using, should I upgrade to Windows 8.1? Or will I have a better experience with regular 8?
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Jul 15, 2014
Any way to remove this screen when restarting Windows?
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Aug 5, 2014
I just got back from vacation andwent to turn on my pc which worked before on my Gigabyte GA78LMTS2 and now cant boot into Windows, instalation media, anything. it just hangs on the BIOS load screen. I am using AHCI for my sata.
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Feb 29, 2012
I installed windows 8 to my machine. it has intel hd graphics. I can install it fine but once i try boot Windows 8 the screen goes black (screen is actually off). I can get it to work by plugging in a HDMI cable into thee hdmi slot and use a monitor. it works perfect like that but my laptop screen stays black. It must be the graphics driver. I tried updating the graphics driver and that didnt work. I then tried installing the driver from the dell site for Windows 7 and that didnt work.
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Feb 16, 2013
After BIOS page passes, it loads for 10 seconds and crashes. Error screen disappears too quickly so can't take note. This is a new laptop.
Have tried 64 bit Windows 8 ISO and from Flashdisk.
LENOVO IdeaPad V480 161
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Dec 20, 2012
Cant install windows 8, it gets halfway through then I get the blue screen and message irql not less or equal, was wondering how to solve this? I am trying to install the 64-bit version and have an acer aspire with a 1.3ghz processor, 4gb of ram and 181gb free on my hard drive.
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Feb 25, 2014
I am trying to install windows 8.1 on my old windows xp laptop using a bootable USB from the universal USB installer, and when i press f10 on my laptop, and tell it to boot from my USB, it pulls up a black screen with a blinking line(like a terminal). i tried pressing a bunch of keys, and the only one that i got a response from was the enter key, which made a beeping noise.should i use a different program to put the ISO on my USB?
I'm going to try a program that i used a long time ago when the UUI wasn't working called Rufus. I'll let you all know if it works. Also I'll set it to NTFS instead of fat32 and see if that works.
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Nov 5, 2012
Recently I downloaded the new Windows 8, replacing Windows 7. It was running flawlessly for a few days until recently when I restarted the computer, it won't even show the login screen. Everything is black, and I cannot even see my mouse pointer. I've been reading several people's similar problems saying to go into safe mode, but It won't even boot me into safe mode when I try. The screen just goes black.
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Dec 2, 2013
Upgraded to Windows 8.1 Pro from 8 through the Windows Store. Everything seemed to go smoothly. Updated graphics card drivers prior to install of 8.1. Now whenever I start up, I can log in, but then it goes to a black screen with a cursor. Ctrl-Alt-Del will bring up the task manager and from there I can access programs and get on the internet. So after maybe 5 minutes or so after opening a program (usually firefox) the Metro screen randomly loads. None of the store apps worked, though I was able to find a fix for that. Some of them still don't work right though. Is there a better way to upgrade from 8 other than through the store?
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Nov 28, 2013
After i updated to Windows 8.1, I logged in and everything was gone, Just a black Screen and the mouse was visible and able to move but nothing else. I've tried Safe Mode, didn't work and i also went to Task manager to see if it would do anything and it didn't.
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