Can't Get Metro To Work Including Store

Apr 26, 2014

I have had Win 8 on this computer since I bought it about a year ago (came stock). When I first got the computer I went to the Windows store and added some apps. At the time all of those apps I added worked properly. Then I just did not use any of them since really. So I don't know when Metro apps stopped working for me but it has been a while as I have noticed it when occasionally getting to that start screen and trying one out. Did not work and did not care at the time.

I have really only used the desktop mode this entire time.

I have the start button installed and have not had any trouble.

Today when I went to do the Win 8.1 update I was not able to do so as I could not get in to the store and also noticed that the Metro apps were not working. I would tap on one and nothing would happen. Most importantly was the store I was trying to open.

Still I can open any of the programs that I have installed on the desktop from their copies on the Metro screen but none of the programs that I installed from the store including the store itself work. When I click them nothing happens except for Explorer which shows up as a "Metro App" and works. The Store itself will flip open to a blank screen and then back to it's tile when I click it.

So none of the Metro apps work at all, not a huge deal but would be nice if it and the desktop programs did work.

I have read the troubleshooting information from Microsoft and it appears that either I am not doing something right or it is not working. For example when I run wsreset,exe I get an error message "Windows can not find 'ms-windows-store-PurgeCaches" I also signed up for a Microsoft account which was supposedly necessary for using the Microsoft store and while it now shows me as signed in on the Metro Start page it did nothing .

I really would not like to use the restore partition on my laptop to start fresh because I have some very expensive programs that I do not have the discs to reinstall and fear I would loose them. Sony Vegas 11 Pro and Photshop etc..

In the end I honestly do not like Win8 Metro and will probably continue to use it in desktop mode all the time. What prompted me to upgrade to 8.1 was mostly an alert that I only had a certain amount of time left to do the update and figured that I would go ahead and do so now.

While I have the start button on my account to use for the desktop mode it has disappeared from another person I let on as a user and this would add the start button for them by upgrading. Perhaps not a great reason to upgrade as I have not read in depth about any negatives to upgrading to Win 8.1. I guess that is another subject all together but I am concerned that the Metro part not working is just not my computer working optimally.

I did recently replace the 750Gig 5400RPM HDD with a Samsung 840 EVO SSD and the computer itself has been running much better. Boots up in a tiny fraction of the time it did before etc.. So I think I am getting as much performance I am going to get with this i3 processor and max 6 Gigs of RAM. But this Metro issue has been going on for a long time. I do have the option of having a clone of the installed drive by having the original drive available still in case that matters.

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[URL]

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Untitled.png

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