Debugging :: Frequent BSODs And AMD Driver Crashes Including 0xa0000001
Jun 24, 2014
I get frequent BSODs, AMD driver crashes, screen display errors, game crashes, running Windows 8.1 on my AMD A10-5700 APU w/ 8GB RAM. Videos in browsers (firefox, IE, and/or chrome) are common culprits, as are running certain games (recently, GTA IV). Sometimes the BSODs and driver crashes are repeatable (loading certain games or certain web sites). As far as I know, this has happened since day 1 with this computer (refurb from Lenovo), though the frequency waxes and wanes.
Can sometimes make games work better by reducing graphics settings.
Have tried refreshing windows; the ~30 .dmp files in the diagnostic report are since I did that, less than a month ago.
Have tried removing and reinstalling AMD catalyst drivers.
Have tried removing RAM sticks one at a time, but still get the same problems. Windows Memory Diagnostic did not detect any errors.
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Sep 20, 2013
I purchased my cyberpowerpc from newegg.com back in June of 2013 and since I've received it I've had a number of BSOD issues including a hard crash that forced me to reload the OS from the partition, i'm at my whits end with it, I've recently ran a memory test with both Memtest86 and Memtest86+ and both came up with more errors then i can count... I haven't tried taking any memory sticks out because I've seen at least 6-8 variants to each BSOD error message and I'm not sure what can be wrong at this point...
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Feb 17, 2014
I've recently started getting frequent BSODs and I am not entirely sure why. There doesn't seem to be anything I know that would be causing it. I had the pagefile disabled on my ssd and recently enabled it again to catch the dump file if I BSOD again and I just did. Attached is the SF Diagnostic file with the relevant information.
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Oct 29, 2013
In the last months I have been experiencing many BSODs, with no particular pattern. Sometimes, the BSOD happens when I have left the computer alone for some minutes. Others, the system crashes when I am using it, primarily for work.
Here I attach my diagnostic file.
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Dec 20, 2013
My laptop has been crashing regularly and very often for about a month. Happens most of the time when I open a new webpage on chrome, or a video plays in browser - and I get this error displayed: Attempted Execute of NoExecute Memory.
I suppose this is a driver problem - this became a menace ever since I tried updating my video and audio drivers from the HP Website (Using a HP Envy DV6 7245us Laptop). I've tried reinstalling the drivers but it didn't solve the problem.
The laptop is new - bought it in September. Worked fine. Ran virus scans - nothing detected (I use BitDefender).
OS: Windows 8.1 64-bit
RAM: 6 GB
2.3GHz up to 3.2GHz AMD Quad-Core A10-4600M Accelerated Processor
AMD Radeon HD 7660G Discrete-Class graphics and up to 3060MB total graphics memory
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Oct 17, 2013
To illustrate this point I realised I'd uploaded and incomplete zip file so here's another one!
My error messages following a re-start are:
C:windowsminidump101913-26769-01.dmp and
C:usersalanaappdatalocal empwbr-873667-0.sysdata.xml
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Aug 28, 2014
I'm getting quite regular BSODs and crashes, previously I was getting crashes from AMD 14.7 beta drives so I swapped down to the 14.4 drivers. Now I'm not getting BSODs from atikmdag.sys, but I'm getting BSODs from what looks like ntoskrnl.exe. Additionally sometimes my computer will freeze, the display will show a static image, and the computer won't respond to keyboard/mouse input. Sounds can be heard to play as normal indefinitely (I haven't left it for more than a minute so not sure how long it would continue). This suggests to me that it's a display driver problem.
Here's the list of BSODs as shown by BlueScreenView:
Highlighted in blue are the crashes before changing drivers.
This is my dxdiag, I'm running an A10-7850k, 8gb corsair vengence pro 2400mhz, fm2a88x-itx+ and an 840 evo ssd.
I can upload any requested dump files or information.
I couldn't use SF diagnostic tool because I don't have .NET framework 3.5 installed, and when trying to install it I got error code 0x800F0906, and following all of MS's instructions failed (could still connected to update server, just not for .NET 3.5, using install media failed probably because 8 is different to 8.1).
This is what BlueScreenView calls a "minidump" (this is for the most recent crash shown above. I'm not sure if this is any different from what SF Debug collects).
Here's my output from SF Debug.
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Sep 15, 2014
I've got a small BSOD problem with my Windows 8.1 x64 installation. An hour ago my computer crashed while I wasnt near it (it only heard the restart peep). The last time it crashed I was able to note the error message, which stated:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (nvlddmkm.sys)
After googeling a bit I found out, that the BSOD might be caused by bad drivers, so I enabled the Driver Verifier (following this instructions). I hope the crash dump mentioned in the driver verifier HowTo is included within the .zip. I've found another dump file under C:WindowsMEMORY.DMP but thats about 450MB, so I probably cant upload it here. So I copied the text with WinDbg x64 and put it here: Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64 Copyright (c) Mic - Pastebin.com
After having a crash with the verifier active I dont know what to do now
My system
- Motherboard: Gigabyte GA-Z97P-D3
- CPU: Intel i5-4460
- GPU: nVIDIA Geforce 8800 GT
- 8GB RAM
- Win 8.1 x64 (with all updates)
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Jan 23, 2014
I've been experiencing seemingly random BSODs, mostly during gaming but also after gaming or even before doing anything at all.
Sometimes, but much less often, there's been random reboots or crashes without a BSOD.
What I've tried so far. Updated drivers for graphics, network and chipset.Uninstalled Avast, now using Windows DefenderReinstalled WindowsMemtest86+ for all my RAM together, 30 passes, no errorsMemtest86+ for each piece of RAM alone, 70-75 passes each, no errors
All the memory dumps in my archive are from after reinstalling in Windows, before that I also experienced the same kind of issues.
Between the BSOD of Jan 4 and Jan 17 I upgraded my graphics card from MSI 6950 to Sapphire R9 290. Same issues with both cards.
My full system specs are in my profile.
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Feb 6, 2014
BSoD Tool dump attached.
Windows 8 Pro PC, looks like it's having SSD / Driver issues.
SSD is a Sandisk Extreme 120GB, latest firmware, using default windows drivers.
What's been attempted so far:
1. Power management of SSD turned off.
2. SSD checked to be on latest firmware.
3. DISM Healthcheck and SFC check. - No issues.
4. MemTest (HP's and Microsoft's own, since it's a UEFI booting machine) - No issues.
5. Windows Updates all installed last night.
Errors have varied between:
dpc_watchdog_violation
Driver_Power_state_failure
and a couple of others.
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Aug 13, 2013
I installed Windows 8 Pro a couple of weeks ago, and I've been getting A LOT of blue screens of death since then with different errors. Or sometimes my computer would just freeze, turn off and it wouldn't turn on without several tries (same thing happened when I had Windows 7 sometimes). I uploaded the .zip file with my information. What should I do?
Just got a couple of BSODs once again, first one was something like "Kernel mode exception not handled" and now I've got "Driver overran stack buffer".
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Jul 27, 2014
New to the Forums, but not new to these errors. been having them for a while now, it's one or the other and happens about once a day or so, but with the fast restarts and such it never sets me back too far, but I still wish to fix this all.
Included is the SF file for your looking purposes.
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Jan 25, 2014
On a semi-regular basis (two or three times a week) my computer will crash and shut down instead of sleeping.
I downloaded and installed the symbols and debugger, and the bugcheck points this:
FAILURE_ID_HASH_STRING: km:0x9f_3_power_down_athwbx_image_pci.sys
athwbx.sys is the Atheros Wireless card for my ASUS p8z77-v Pro.
I've already updated the drivers to the newest (10.0.0.270) but the problem still occurs.
Occasionally, the same card will lose all wireless connectivity. Only a restart fixes it, and the computer doesn't always restart in that case - it hangs during the shutdown process and I have to hit the reset switch.
I'd like that confirmed before I bug ASUS about a possible replacement. (Or replace it myself.)
Should I update the other drivers? ASUS website is a few months old at this point, they're extremely slow at posting updates, so I'd have to track them down manually.
I included the extract from the diagnostic tool.
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Mar 30, 2014
My Sony Vaio Tap 11 (model: SVT1121C5E) runs very unstable ever since I bought it about 3 months ago. Almost every day the system crashes, sometimes multiple times. Sometimes with prior bluescreen, Windows colleting data and then stopping at 100%.
Occasionally the device shuts down and automatically restarts.Sometimes the screen becomes black and the device can be turned off only by holding the power-button for a few seconds.
I'm running Windows 8.1 and all the current device-drivers, bios-update and Windows-updates are installed.
The event-viewer has some "Event41, Kernel-Power" entries in the category "critical such as following:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID>
[Code]....
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Apr 28, 2014
I get bsod while playing with fifa 14, and any other games. Recently changed win7 to win 8.1. On win7 also was the same error.
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Aug 19, 2014
Processor: AMD A8-5500
Memory: 6gb
Video graphics: Integrated graphics -> Upgraded to AMD R7 260x
Power supply: Internal 300w -> Upgraded to Corsair CX600 600 W
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Nov 10, 2013
I just install my computer last week and nothing wrong with my computer. But now sometimes i get BSOD when i start my computer. I get BSOD when start my computer and enter the desktop.
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Nov 4, 2013
My machine is crashing frequently with nothing at all in the event viewer to track down the cause.
I have run your tool on the machine and attached the .zip.
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Aug 13, 2013
I have been experiencing a number of crashes recently when gaming which have been become increasingly frequent. Initially I assumed it may be due to overheating, but all temperatures were normal when checked with coretemp and nvidiainspector. Attached is the SF file.
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Dec 29, 2013
My daughter plays on Friv, a website with hundreds of games, most of them are FLASH based.
It frequently creates BSOD on my Win 8.1 desktop computer
I'm tried to use Google Chrome and the result is the same.
When I look with BlueScreenViewer, I can see it is always the exact same error.
It happened in in Win 8, Win 8.1 Beta, and now Win 8.1
Each time the OS was fully installed from scratch.
I have the latest BIOS from ASUS as well as all latest drivers I could find.
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Apr 28, 2014
I bought my Sony VAIO flip on 12 Feb this year. At the beginning of April it started frequently crashing (a few times a day when using it on my commute and in the evening). It (almost) always crashes with a BSOD, but no error code, and no crash dump generated. About a quarter of the time, upon restarting from the crash, its says "Couldn't start Windows. Internal SSD not found". I'd keep restarting it and it would fail to start with the same error. If I leave it for a while (30 mins+), it restarts fine, until the next crash.
Given the 'SSD not found' errors, I had assumed it was a hardware fault with the drive failing intermittently. This would also explain the lack of crash dumps if the drive had issues and Windows couldn't write to it. However, I've read around and found some SSDs displaying this behaviour after a crash due to unexpected power loss to the drive, so I'm now wondering if this is a symptom not a cause.
Furthermore, windows restore does show windows updated some drivers at the beginning of April when the crashes started.
I did have one crash with and error code and a dump (24th April) but this is the exception. From the event log (occurrences of id 41 "The system has rebooted without cleanly shutting down first") I can see crashes a few times a day every day I've used the computer in April:
Date Count
14-Feb 1
17-Feb 4
05-Mar 1
06-Mar 1
08-Mar 1
09-Mar 1
18-Mar 1
22-Mar 1
23-Mar 1
28-Mar 1
29-Mar 1
31-Mar 2
03-Apr 2
04-Apr 4
05-Apr 2
06-Apr 6
07-Apr 4
08-Apr 1
16-Apr 6
17-Apr 3
20-Apr 3
21-Apr 5
22-Apr 1
23-Apr 2
24-Apr 8
25-Apr 2
26-Apr 6
I've tried cloning the hard drive to an external one and booting from that to eliminate issues with the internal hard drive but I can't really get that to work.
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Nov 8, 2013
I had BSODs happen occasionally but now they are happening like 3-6 times per day, sometimes back-to-back.
The list of error messages I've recorded for the ones that happened while sitting at my desk are:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (dxgkrnl.sys)
KMODE_EXCEPTION_NOT_HANDLED (amdppm.sys or hidusb.sys)
SYSTEM_SERVICE_EXCEPTION (dxgkrnl.sys)
PAGE_FAULT_IN_NONPAGED_AREA
ATTEMPTED_EXECUTED_OF_NOEXECUTE_MEMORY
RESOURCE_NOT_OWNED
IRQL_NOT_LESS_OR_EQUAL
TIMER_OF_DPC_INVALID (usbport.sys)
I have multiple browsers open and I play some browser based games. Usually not too much else running and hogging resources that I am aware of.
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Sep 29, 2013
I've had a HP Envy m6 laptop for a while now with windows 8 pro and I've noticed that i'm getting very frequent BSOD (Can't be virus since I have Bitdefender). It seems as though they occur 95% of the time while I play the game League of Legends.
I checked out my dump files using BlueScreenView and noticed that i'm getting a variety of errors (REFERENCE_BY_POINTER, PAGE_FAULT_IN_NONPAGED_AREA, ATTEMPTED_WRITE_TO_READONLY_MEMORY, KMODE_EXCEPTION_NOT_HANDLED) caused by a variety of drivers (iaStorA.sys, tcpip.sys, ntoskrnl.exe).
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Jan 8, 2014
I have frequent reboots (only today: 3).
My new windows 8.1 notebook stops working, then restarts (sometimes I can have ALT+TAB working, but mouse and/or keyboard stops responding and after 5 minutes PC restarts).
By the way I changed my pagefile configuration forcing it to 16 gb (so dump files will be created).
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Nov 2, 2013
Once I have updated driver for NVidia, Wn 8.1 does not start. Entering Safe Mode I could uninstall the update and everything goes back to normal.
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May 23, 2014
My computer has always had intermittent BSOD but generally it's been only 1-2 a month and after a system restart everything works fine. In the last couple of weeks I've been getting BSOD after only a few minutes of operation every time I start up and generally after these errors the computer won't boot - sometimes it will be a black screen after BIOS check, sometimes it won't even get that far - just black screen without the BIOS check even starting. Usually the only way to get it to boot again is to disconnect the power and remove the CMOS battery from the motherboard. I've run driver verifier which has indeed generated it's own minidumps but I don't really understand what these error reports are trying to tell me.
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Mar 18, 2014
I've been dealing with shoddy drivers for about three months now and recently it got so bad I had 9 BsoD's in one day. At that point I made major changes and got rid of everything that was unnecessary. Unfortunately I'm still having problems, with two BSoD's here in the last hour.
I'll attach the two BSoD's I've just had along with the data from msinfo32 in hopes this can finally stop.
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Jul 31, 2014
I bought a new custom built PC from EveTech around 2 months ago for $1900.00. I installed windows 8.1 on it, and have just been receiving ENDLESS BSODs. At first I found out that Windows 8.1 does have issues with BSOD, so I installed Windows 8, hoping this would have been the solution.
I started doing some investigations on how to read BSODs, and initially I thought it was because of outdated drivers, bad memory etc, because all the posts that I read said that this is MOSTLY the cause of BSODs. I installed every program under the sun to search my drivers, and all stated that everything is updated...
Going further in the investigations, I thought it was because of overclocked CPU and GPU hardware, but even after resetting it back to factory default, I am still having this issue.
The absolute worst part of this, is that the BSODs are never the same - they are constantly throwing a new .sys file stating that "this is the problem".
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Oct 30, 2013
so from last three days I am getting random BSODs
dumping dumps here from bluescreen view
Code: ==================================================Dump File : 103013-28984-01.dmpCrash Time : 30-Oct-13 11:36:38 AMBug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUALBug Check Code : 0x000000d1Parameter 1 : 00000000`00000028Parameter 2 [code]....
Program I was running uTorrent, Comodo, BatteryCare, NetWorx.
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Jul 16, 2014
Lately i am getting some bsod's while playing games. They started in Windows 7 and did not involve any software installations ( PC ran all games for 2 years and suddenly they appeared).
I installed Windows 8.1 and it still happens.
My HDD is a prime suspect.
Here are the dumps.
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Oct 15, 2013
I checked ram with hci test and cpu stability with prime95, everything went smoothly and without errors. But i got 2 bsods afterwards when i tried to type url in Firefox.
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