Debugging :: Frequent BSODs With No Particular Pattern

Oct 29, 2013

In the last months I have been experiencing many BSODs, with no particular pattern. Sometimes, the BSOD happens when I have left the computer alone for some minutes. Others, the system crashes when I am using it, primarily for work.

Here I attach my diagnostic file.

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Debugging :: Getting Frequent BSODs?

Feb 17, 2014

I've recently started getting frequent BSODs and I am not entirely sure why. There doesn't seem to be anything I know that would be causing it. I had the pagefile disabled on my ssd and recently enabled it again to catch the dump file if I BSOD again and I just did. Attached is the SF Diagnostic file with the relevant information.

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Debugging :: Frequent BSODs And AMD Driver Crashes Including 0xa0000001

Jun 24, 2014

I get frequent BSODs, AMD driver crashes, screen display errors, game crashes, running Windows 8.1 on my AMD A10-5700 APU w/ 8GB RAM. Videos in browsers (firefox, IE, and/or chrome) are common culprits, as are running certain games (recently, GTA IV). Sometimes the BSODs and driver crashes are repeatable (loading certain games or certain web sites). As far as I know, this has happened since day 1 with this computer (refurb from Lenovo), though the frequency waxes and wanes.

Can sometimes make games work better by reducing graphics settings.

Have tried refreshing windows; the ~30 .dmp files in the diagnostic report are since I did that, less than a month ago.

Have tried removing and reinstalling AMD catalyst drivers.

Have tried removing RAM sticks one at a time, but still get the same problems. Windows Memory Diagnostic did not detect any errors.

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Debugging :: Google Chrome Or Watching Videos - Frequent BSODs

Dec 20, 2013

My laptop has been crashing regularly and very often for about a month. Happens most of the time when I open a new webpage on chrome, or a video plays in browser - and I get this error displayed: Attempted Execute of NoExecute Memory.

I suppose this is a driver problem - this became a menace ever since I tried updating my video and audio drivers from the HP Website (Using a HP Envy DV6 7245us Laptop). I've tried reinstalling the drivers but it didn't solve the problem.

The laptop is new - bought it in September. Worked fine. Ran virus scans - nothing detected (I use BitDefender).

OS: Windows 8.1 64-bit
RAM: 6 GB
2.3GHz up to 3.2GHz AMD Quad-Core A10-4600M Accelerated Processor
AMD Radeon HD 7660G Discrete-Class graphics and up to 3060MB total graphics memory

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Debugging :: Frequent BSOD On Every Start

Nov 10, 2013

I just install my computer last week and nothing wrong with my computer. But now sometimes i get BSOD when i start my computer. I get BSOD when start my computer and enter the desktop.

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Debugging :: Frequent Crash Without BSOD?

Nov 4, 2013

My machine is crashing frequently with nothing at all in the event viewer to track down the cause.

I have run your tool on the machine and attached the .zip.

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Debugging :: BSOD When Gaming Become Increasingly Frequent

Aug 13, 2013

I have been experiencing a number of crashes recently when gaming which have been become increasingly frequent. Initially I assumed it may be due to overheating, but all temperatures were normal when checked with coretemp and nvidiainspector. Attached is the SF file.

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Debugging :: Frequent BSOD When Using Webpage With FLASH Games

Dec 29, 2013

My daughter plays on Friv, a website with hundreds of games, most of them are FLASH based.

It frequently creates BSOD on my Win 8.1 desktop computer

I'm tried to use Google Chrome and the result is the same.

When I look with BlueScreenViewer, I can see it is always the exact same error.

It happened in in Win 8, Win 8.1 Beta, and now Win 8.1

Each time the OS was fully installed from scratch.

I have the latest BIOS from ASUS as well as all latest drivers I could find.

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Debugging :: Frequent BSOD Without Dump Files - SSD Not Found?

Apr 28, 2014

I bought my Sony VAIO flip on 12 Feb this year. At the beginning of April it started frequently crashing (a few times a day when using it on my commute and in the evening). It (almost) always crashes with a BSOD, but no error code, and no crash dump generated. About a quarter of the time, upon restarting from the crash, its says "Couldn't start Windows. Internal SSD not found". I'd keep restarting it and it would fail to start with the same error. If I leave it for a while (30 mins+), it restarts fine, until the next crash.

Given the 'SSD not found' errors, I had assumed it was a hardware fault with the drive failing intermittently. This would also explain the lack of crash dumps if the drive had issues and Windows couldn't write to it. However, I've read around and found some SSDs displaying this behaviour after a crash due to unexpected power loss to the drive, so I'm now wondering if this is a symptom not a cause.

Furthermore, windows restore does show windows updated some drivers at the beginning of April when the crashes started.

I did have one crash with and error code and a dump (24th April) but this is the exception. From the event log (occurrences of id 41 "The system has rebooted without cleanly shutting down first") I can see crashes a few times a day every day I've used the computer in April:

Date Count
14-Feb 1
17-Feb 4
05-Mar 1
06-Mar 1
08-Mar 1
09-Mar 1
18-Mar 1
22-Mar 1
23-Mar 1
28-Mar 1
29-Mar 1
31-Mar 2
03-Apr 2
04-Apr 4
05-Apr 2
06-Apr 6
07-Apr 4
08-Apr 1
16-Apr 6
17-Apr 3
20-Apr 3
21-Apr 5
22-Apr 1
23-Apr 2
24-Apr 8
25-Apr 2
26-Apr 6

I've tried cloning the hard drive to an external one and booting from that to eliminate issues with the internal hard drive but I can't really get that to work.

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Debugging :: Windows 8 Pro Frequent BSOD With Different Error Messages

Nov 8, 2013

I had BSODs happen occasionally but now they are happening like 3-6 times per day, sometimes back-to-back.

The list of error messages I've recorded for the ones that happened while sitting at my desk are:

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (dxgkrnl.sys)
KMODE_EXCEPTION_NOT_HANDLED (amdppm.sys or hidusb.sys)
SYSTEM_SERVICE_EXCEPTION (dxgkrnl.sys)
PAGE_FAULT_IN_NONPAGED_AREA
ATTEMPTED_EXECUTED_OF_NOEXECUTE_MEMORY
RESOURCE_NOT_OWNED
IRQL_NOT_LESS_OR_EQUAL
TIMER_OF_DPC_INVALID (usbport.sys)

I have multiple browsers open and I play some browser based games. Usually not too much else running and hogging resources that I am aware of.

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Debugging :: Frequent Crashes Short Time After Start Up?

Oct 17, 2013

To illustrate this point I realised I'd uploaded and incomplete zip file so here's another one!

My error messages following a re-start are:

C:windowsminidump101913-26769-01.dmp and
C:usersalanaappdatalocal empwbr-873667-0.sysdata.xml

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Debugging :: Frequent BSOD While Playing League Of Legends

Sep 29, 2013

I've had a HP Envy m6 laptop for a while now with windows 8 pro and I've noticed that i'm getting very frequent BSOD (Can't be virus since I have Bitdefender). It seems as though they occur 95% of the time while I play the game League of Legends.

I checked out my dump files using BlueScreenView and noticed that i'm getting a variety of errors (REFERENCE_BY_POINTER, PAGE_FAULT_IN_NONPAGED_AREA, ATTEMPTED_WRITE_TO_READONLY_MEMORY, KMODE_EXCEPTION_NOT_HANDLED) caused by a variety of drivers (iaStorA.sys, tcpip.sys, ntoskrnl.exe).

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Debugging :: Windows 8.1 - Frequent Reboot Without BSOD And Dump Files

Jan 8, 2014

I have frequent reboots (only today: 3).

My new windows 8.1 notebook stops working, then restarts (sometimes I can have ALT+TAB working, but mouse and/or keyboard stops responding and after 5 minutes PC restarts).

By the way I changed my pagefile configuration forcing it to 16 gb (so dump files will be created).

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How To Arrange Desktop Icons To Own Pattern

Jun 15, 2013

I want my desktop icons to be arranged to a pattern I like. But whenever I do this Windows 8 will destroy my pattern randomly back to default. Is there a way to stop this? I have Auto arrange icons unchecked BTW.

I have Start8 and Windows 7 widget support installed if this makes a difference. (I don't want to remove or diable them)

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Debugging :: Getting Multiple BSoDs A Day?

Mar 18, 2014

I've been dealing with shoddy drivers for about three months now and recently it got so bad I had 9 BsoD's in one day. At that point I made major changes and got rid of everything that was unnecessary. Unfortunately I'm still having problems, with two BSoD's here in the last hour.

I'll attach the two BSoD's I've just had along with the data from msinfo32 in hopes this can finally stop.

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Debugging :: Random BSODs On New PC - Always Different

Jul 31, 2014

I bought a new custom built PC from EveTech around 2 months ago for $1900.00. I installed windows 8.1 on it, and have just been receiving ENDLESS BSODs. At first I found out that Windows 8.1 does have issues with BSOD, so I installed Windows 8, hoping this would have been the solution.

I started doing some investigations on how to read BSODs, and initially I thought it was because of outdated drivers, bad memory etc, because all the posts that I read said that this is MOSTLY the cause of BSODs. I installed every program under the sun to search my drivers, and all stated that everything is updated...

Going further in the investigations, I thought it was because of overclocked CPU and GPU hardware, but even after resetting it back to factory default, I am still having this issue.

The absolute worst part of this, is that the BSODs are never the same - they are constantly throwing a new .sys file stating that "this is the problem".

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Debugging :: Getting Random BSODs?

Oct 30, 2013

so from last three days I am getting random BSODs

dumping dumps here from bluescreen view

Code: ==================================================Dump File : 103013-28984-01.dmpCrash Time : 30-Oct-13 11:36:38 AMBug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUALBug Check Code : 0x000000d1Parameter 1 : 00000000`00000028Parameter 2 [code]....

Program I was running uTorrent, Comodo, BatteryCare, NetWorx.

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Debugging :: BSoDs On Windows 8.1 And 7

Jul 16, 2014

Lately i am getting some bsod's while playing games. They started in Windows 7 and did not involve any software installations ( PC ran all games for 2 years and suddenly they appeared).

I installed Windows 8.1 and it still happens.

My HDD is a prime suspect.

Here are the dumps.

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Debugging :: Getting Random BSoDs On 8.1?

Oct 15, 2013

I checked ram with hci test and cpu stability with prime95, everything went smoothly and without errors. But i got 2 bsods afterwards when i tried to type url in Firefox.

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Debugging :: Random BSODs With Four Different Types Already

Oct 5, 2013

I had a windows 7 previously installed upgraded it to windows 8 a couple of months ago. Since then, I'm getting random BSODs with errors including:

DRIVER_POWER_STATE_FAILURE
DPC_WATCHDOG_VIOLATION
REFERENCE_BY_POINTER
IRQL_NOT_LESS_OR_EQUAL

Previously with win7, I had a Windows 8 dually installed. Back then, I used to get the first error only, very frequently, and only in Windows 8. I had ignored them because I had Windows 8 installed only for testing purposes, and I thought they would go away. But now, they just keep popping up, with the reference by pointer error popping up 4 damn times in a row. And may I also add just how slow my PC gets before a BSOD?

I've tried looking them up, but the solutions seem to involve the removal of different drivers. So I thought of just creating a new thread instead. I have a few games installed and I do overclock my pc sometimes, but the recent BSOD (irql) took place when I was watching a video on youtube. I am attaching the SF grab and a bluescreenview report (the 5th error in it is the dpc watchdog violation).

This might be completely irrelevant, but I'll mention it anyway. The previous Windows 8 is still installed. I tried deleting it from msconfig, and was successful, but the files are still there and it seems to be the 'system partition' right now. See my previous thread for more info.

Happened again. Uploading SF grab with bluescreenview report.

Happened a few more times. I'm trying to keep the logs updated. Another thing; my PC now seems to be very slow and sometimes when a crash occurs, all the online accounts I'm logged into (Facebook, Eight Forums, etc.) automatically logout. This was also the case in my earlier Windows 8 installation. And the latest crash appears to be of a different driver.

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Debugging :: Persistent BSODs And Crashes

Aug 28, 2014

I'm getting quite regular BSODs and crashes, previously I was getting crashes from AMD 14.7 beta drives so I swapped down to the 14.4 drivers. Now I'm not getting BSODs from atikmdag.sys, but I'm getting BSODs from what looks like ntoskrnl.exe. Additionally sometimes my computer will freeze, the display will show a static image, and the computer won't respond to keyboard/mouse input. Sounds can be heard to play as normal indefinitely (I haven't left it for more than a minute so not sure how long it would continue). This suggests to me that it's a display driver problem.

Here's the list of BSODs as shown by BlueScreenView:

Highlighted in blue are the crashes before changing drivers.

This is my dxdiag, I'm running an A10-7850k, 8gb corsair vengence pro 2400mhz, fm2a88x-itx+ and an 840 evo ssd.

I can upload any requested dump files or information.

I couldn't use SF diagnostic tool because I don't have .NET framework 3.5 installed, and when trying to install it I got error code 0x800F0906, and following all of MS's instructions failed (could still connected to update server, just not for .NET 3.5, using install media failed probably because 8 is different to 8.1).

This is what BlueScreenView calls a "minidump" (this is for the most recent crash shown above. I'm not sure if this is any different from what SF Debug collects).

Here's my output from SF Debug.

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Debugging :: Cannot Install Windows 8.1 - 2 BSODs

Jul 31, 2014

Specs :
Windows 8.1 x64
Intel X58-based Alienware Aurora mobo
12GB DDR3 ram
Intel i7 920

I've been trying to troubleshoot an issue with my fan speed running at max speed from boot to Windows 8.1 desktop loading. This happened after installing Alienware Command Control which, unbeknownst to me, was not compatible with Windows 8.1 x64 and has, I think, loaded an incompatible (with Windows 8.1 x64) firmware version to my MIO board.

To try to remedy this I have:

Uninstalled that software.
Performed a power drain to see if that would reset the MIO board (which controls fan speeds).
Tried restoring a previous disk image.
Tried installing a fresh copy of Windows 8.1 - this step went wrong for some reason and didn't complete.
Tried a CMOS reset.

None of this has worked and now I'm stuck in a loop I can't get out of.

If I try to boot from the drive I fresh installed Windows 8.1 on, I get BSOD "whea_uncorrectable_error".

If I try not boot from a Windows 8.1 install disc or my Macrium Reflect repair disc, I get BSOD "Machine Check Exception".

I've tried a CMOS reset a couple more times, made sure the time is correct and have loaded optimal defaults.

I'm at a loss what to try next. Prior to the BSOD's, I'd decided to gamble on it being a MIO board problem and ordered a new one from eBay.

If I can't install Windows then the new board is useless. I don't believe the MIO board is causing the BSOD's - it booted fine (albeit loudly) after restoring to a previous disc image of Windows.

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Debugging :: Multiple BSODs On Windows 8.1

Apr 2, 2014

I use lenovo z510i i7 4702QM 8gb laptop.Nearly everyday i'm getting a bsod while working.I only use my laptop for my job,never play games or make hard use.I belive that bsods are from device drivers of microsoft.All intel and nvidia drivers are updated from their own sites and other from lenovos site.*.zip file attached to this message contains the dump file of last crash.

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Debugging :: New System Having Assorted BSODs?

Aug 15, 2013

A couple months ago I put together a new computer with these specs: Asus M5A99FX MotherboardAMD FX-4300 3.8Ghz Quad Core CPU8GB Corsair Dominator RAMThermaltake TR2-600 PSUAsus Silent 210 Video CardWindows 8 ProfessionalWestern Digital 1TB Black Hard Drive

It seemed to work fine for the first month and then suddenly every day or two it would throw a BSOD and not always the same one. The various BSOD stop codes have been 0x00000139, 0x0000001a, 0x00000019, 0x00000001, 0x0000000a and as far as I can tell no one happens more than any other. Also not only BSOD's but I've seen a number of disk related errors as well:A corruption was discovered in the file system structure on volume C:.

A corruption was discovered in the file system structure on volume Boot The driver detected a controller error on DeviceHarddisk1DR1 I believe that the BSOD's preceded the start of the disk related errors. Various things that I've tried to identify a hardware problem: Ran Seagate Seatools both short and long test and the hard drives passes bothRan Memtest86+ for a full day with no errorsUpdated the Catalyst chipset drivers from the version on the driver cd to the latest available from the AMD websiteSwapped the Thermaltake PSU for a Corsair PSU

I've put together four AMD based machines in the last four months with various Asus motherboards and mostly similar specs, the first three have Windows 7 Pro installed and work perfectly but this fourth one nothing I've done has made any difference and I can't find a hardware based problem although I suppose there's always a chance it's a bad CPU or motherboard. If that's the case how would I know that and which part it is?

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Debugging :: Recurring BSODs On New 8.1 64 Build?

Mar 30, 2014

I just put together a new 8.1 system and it seems to randomly BSOD me every few hours. It also has had issues with Windows Update - still not updating KB2919907.

...not sure if they are related.

I've update all the MoBo drivers as well as the BIOS.

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Debugging :: Various BSODs In Windows 8.1 During Games?

Jun 1, 2014

my PC's been plagued by various issues for a while now, such as various BSODs and programs suddenly crashing and unwilling to start again until a reboot. I'm hoping the fix for the latter is the same as the fix for the BSODs.

Since the blue screens usually seem to reference some form of memory, be it physical or virtual, I've had windows memory diagnostics do a bunch of extended passes, but it found no problems, and Samsung Magician says the SSD is fine too, which means I'm increasingly hopeful it's just a software issue.

Latest dump was made with driver verifier, by the way.

PC is an Asus Z87 pro mobo, with i7 4770k CPU and Geforce GTX 780.

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Debugging :: Different BSoDs In Random Situations

Jan 29, 2014

I'm experiencing random BSoDs on upgraded computer. I'll admit that in previous build I also had BSoD's and it may be related: BSoD BCCode 3b and 7e- random but mainly games - Windows 7 Forums

Specs:
MOBO: GA-B85M-D3H (it's new)
CPU: i5 4570 (new)
GPU: MSI r9 270 Gaming (new)
RAM: 2x 2GB GoodRam 1333 mhz CL9 (old))
PSU: Fortron FSP-460 GHN 460 W (old)
HDD: Seagate 1 TB ST1000DM003 (new; system), Samsung HD502HJ 500 GB (Old, formatted and partitions merged in Windows, empty for now)
OS: Windows 8.1

What I've already tested:
1) Disks full scanned in HD Tune (no problem). About SMART: Samsung shows warning state in C7, but other programs don't see any problem. It shows 1348 and had not increased.
2) RAM tested separately for 3,5 and 7 hours - no errors. But it showed strange timings (19-15-15-31) when bios and CPU-Z says correct: 9-9-9-24
3) PSU tested with multimeter. Voltages are same in idle and stress: 5 V: 5,20-5,23, 12 V: 12,10-12,15, 3,3 V: 3,35-3,39. They were changing continuously between the varies, don't know if it's correct.
4) Temperatures are OK
5) No OC
6) 10 min Furmark - no problems

BSoD info:
1st: PC was quite idle - I left it for download games on Origin and Steam
2nd: computer was idle, maybe chrome and instant messenger on but I didn't use the PC
3rd: It was at the end or even after the origin finished downloading a update and when watching flash player video

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Debugging :: Win 8.1 - BSODs Pop Up With Different Error Messages?

Nov 19, 2013

So recently, after upgrading her Sony Vaio Laptop to Windoes 8.1 my girlfriend started seing BSODs that would pop with different error messages:

- KERNET_DATA_INPAGE_ERROR; shows up most of the times
- KERNET_DATA_INPAGE_ERROR (Msfs.sys); only a a few times
- MEMORY_MANAGEMENT. showed up once.

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Debugging :: BSODs At Startup Or From Sleep

Feb 2, 2014

I have a Samsung Series 5 laptop that I got last summer that has given me a series of problems, the biggest of which was the Windows 8.1 upgrade. That's been undone now and it boots properly and works well again, except that when starting up, or waking from sleep, it will restart and give me the little message that says my computer had a problem and had to restart and do I want to send the dumps to Microsoft. It used to do this before Windows 8.1. It has done it twice in the past 24 hours and I tried to read my minidumps but of course cannot without installing the whole SDK which I hope not to do. I downloaded the diagnostic tool and ran it and have the result to attach. I hope this is right.

The PC is a Samsung running Windows 8, 64bit. I have Online Armor firewall, Emsisoft Antimalware, and Avast antivirus. Did I have omitted anything. I have the minidumps zipped up, if they are not included in the diagnostic file.

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Debugging :: Two Different BSODs - Unpredictable Timing

Sep 15, 2014

I've got two different BSODs, one of which is the "PAGE_FAULT_IN_NONPAGED_AREA", and the other always reboots so quickly that I don't have time to even read the error code.

I've attached the logs below:

Added another set of logs from the "dm log collector.exe" tool

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Debugging :: Getting Random BSODs In Windows 8.1?

Nov 1, 2013

I did a fresh install hoping that it would get rid of my BSODs which were numerous. So far, I only have 5 BSODs that I have had the patience to allow Windows to get to 100% on. I easily BSOD once a day, most are with MEMORY_MANAGEMENT or IRQL_NOT_LESS_OR_EQUAL.

I have run memtest86+ ad nauseum with no errors, as well as Prime 95 for over 24 hours, I am stable and these are not temperature errors (30c idle, 71c at load).

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