Debugging :: Google Chrome Or Watching Videos - Frequent BSODs
Dec 20, 2013
My laptop has been crashing regularly and very often for about a month. Happens most of the time when I open a new webpage on chrome, or a video plays in browser - and I get this error displayed: Attempted Execute of NoExecute Memory.
I suppose this is a driver problem - this became a menace ever since I tried updating my video and audio drivers from the HP Website (Using a HP Envy DV6 7245us Laptop). I've tried reinstalling the drivers but it didn't solve the problem.
The laptop is new - bought it in September. Worked fine. Ran virus scans - nothing detected (I use BitDefender).
OS: Windows 8.1 64-bit
RAM: 6 GB
2.3GHz up to 3.2GHz AMD Quad-Core A10-4600M Accelerated Processor
AMD Radeon HD 7660G Discrete-Class graphics and up to 3060MB total graphics memory
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Feb 17, 2014
I've recently started getting frequent BSODs and I am not entirely sure why. There doesn't seem to be anything I know that would be causing it. I had the pagefile disabled on my ssd and recently enabled it again to catch the dump file if I BSOD again and I just did. Attached is the SF Diagnostic file with the relevant information.
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Apr 21, 2014
I bought new computer parts in January and was having several BSOD issues with Windows 7. I decided to reformat using Windows 8.1 and had not had a single crash up until about 2 weeks ago. It started as a single crash. Then another a few days later. Now I'm to the point where I get several crashes a night.
Crashes tend to happen when watching videos, but has also occurred as soon as Windows finished loading from sleep or restart.
I purchased a new hard drive this evening thinking that my hard drive was the issue, as it was one of only 2 parts I didn't upgrade when I upgraded my computer (though I did reformat my HDD several times after installing the new hardware). I installed Windows 8.1 on the new HDD and installed Windows updates with no issues. But shortly after I got another couple of crashes. I cleared the new HDD and put it back in the box since the hard drive wasn't the issue, so the crash dump files I'm including are from the original HDD. I got 2 crashes on the new HDD before clearing it, and the error messages were similar to what I was getting with the original HDD. (KMODE)
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Oct 29, 2013
In the last months I have been experiencing many BSODs, with no particular pattern. Sometimes, the BSOD happens when I have left the computer alone for some minutes. Others, the system crashes when I am using it, primarily for work.
Here I attach my diagnostic file.
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Mar 2, 2014
I recently bought new hardware to upgrade my system. The whole works, motherboard, SSD, i7 processor, new RAM.
computer name: STINKO-MAN
windows version: Windows 8 , 6.2, build: 9200
windows dir: C:WINDOWS
Hardware: MS-7816, MSI, Z87-G43 GAMING (MS-7816)
CPU: GenuineIntel Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 8531210240 total
VM: 2147352576, free: 1917751296
I get the WHEA_UNCORRECTABLE_ERROR 2 or 3 times a day. I found this mainly happens when I watch videos embedded in websites or browsing the steam store (when you browse a game there are embedded videos that play automatically in steam).
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Jun 28, 2014
I recently bought the parts for this computer and have assembled it. I have updated all of the driver that I am aware of and have even updated the BIOS. My computer crashes whenever I try to watch youtube (especially if they are embedded in a website). Also, I recently purchased a computer game and I now get the error when starting that game. This has never happened with any other game until now.
I ran the intel processor diagnostic tool and my processor ... FAILED
I have attached the .txt results
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Jun 24, 2014
I get frequent BSODs, AMD driver crashes, screen display errors, game crashes, running Windows 8.1 on my AMD A10-5700 APU w/ 8GB RAM. Videos in browsers (firefox, IE, and/or chrome) are common culprits, as are running certain games (recently, GTA IV). Sometimes the BSODs and driver crashes are repeatable (loading certain games or certain web sites). As far as I know, this has happened since day 1 with this computer (refurb from Lenovo), though the frequency waxes and wanes.
Can sometimes make games work better by reducing graphics settings.
Have tried refreshing windows; the ~30 .dmp files in the diagnostic report are since I did that, less than a month ago.
Have tried removing and reinstalling AMD catalyst drivers.
Have tried removing RAM sticks one at a time, but still get the same problems. Windows Memory Diagnostic did not detect any errors.
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Jan 23, 2014
I have that feeling that my pc crashed when it comes to playing games or watching hd movies.
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Aug 20, 2014
I try to launch a game or google chrome i got blue screen of death with this error code 0x8000000000000002
Did memory check and harddisk check no problems , installed latest nvidia driver , for now it did not blue screened me but it is matter of minutes as it does blue screen randomly .
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Feb 1, 2014
I only just very recently received this laptop as a gift, but as soon as I started watching movies on my Netflix account I noticed that the screen would briefly go black then return to my program. This happens very often, once every 2 to 5 minutes. And this only happens when I'm trying to watch movies. Browsing and game play is flawless. What could be the issue? It was recommended that I install Windows 8.1 upon setting up my laptop, so I did just that. I didn't play around with Windows 8 beforehand, though, so I don't know if the problem is the operating system or not.
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Dec 21, 2013
It happens when i watch vids in youtube, downloading things by IDM. ( Internet Download Manager )my pc just freezes alot when i do these thing.The errors file is attached down.
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Jan 31, 2014
When watching videos on you tube in full screen, it will leave to normal screen in one min. My drivers are up to date and system do not show any notifications for updates. This problem occurs irrespective of any browser and full screen exits on anything.
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Dec 2, 2013
I have installed windows 8.1 pro . when I watch YouTube videos and remain inactive for a while then screen gets dimmer and then turns off. I could understand when nothing was done then screen would go idle but the video is running and screen turns off ...isn't it frustrating? so how to keep screen alive while watching YouTube videos but it should turn off when pc is inactive(other cases when video is not playing) ..
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Nov 20, 2012
I made the mistake of selecting the Google Chrome App.
I want to go back to my old Google Chrome but I can't find a way to do it.
I uninstalled Chrome, downloaded a new install file and reinstalled it and it still opens the app.
How do I stop it?
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Jan 31, 2013
Windows 8 pro, when using Google chrome, it is on top of the taskbar.
In xp there was a "taskbar always on top" box in properties which fixed it.
I can't find it in 8.
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Jan 13, 2014
The case is that Chrome fails on every and any single file that I try to download.
I'm being told that the anti-virus scan failed and so I found some turorial on how to update the registry in Windows (I run 8.1) in order to make the virus scan work after a download is completed. This did not work. I already tried to run CCleaner to fix registry issues, I ran Malwarebytes on a full scan and I also re-installed Chrome to no change.
I have checked that I am fully able to download files in Windows Explorer 10 just as expected, so it would seem that it's something with Chrome and I was advised to look at the .temp folder's size but it was completely empty and I also have lots of free harddrive space.
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Nov 11, 2013
When I open Google Chrome I get a page that says google chrome did not shut down correctly. Then I get another page. How can I fix this in windows 8?
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Apr 24, 2014
I recently bought a new laptop. (MSI GP60 2PE LEOPARD) with windows 8
After I've installed the latest windows 8 update a lot of stuff isen't working.
But, the only place my internet works is in Google Chrome?
If i try Internet Explorer, then I just get a message saying that the page could not be shown.
If I in chrome, try to download an application that has an installer, like skype for example, then I get an error saying that I do not have internet.
But dropbox for some reasons works fine.
EDIT: It seems like I can only upload.
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Jan 29, 2013
I installed win 8 about 2 weeks ago and i noticed something really annoying.when i play videos on 720p in chrome (desktop) they lag. Dont lag like all the time but they lag for like 1 2 secs and then they start running smooth again. I already check for drivers and i got the newest one. I tried in IE and i dont have this problem but EI sucks big time. I know that my video card is kinda old but with windows 7. I didn't had any problems with videos on youtube even on 1080p.So is there something i can do about those lags?
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Jan 6, 2014
I was trying to reinstall Google Chrome but I keep getting the following error 'Installation failed. The Google Chrome installer failed to start'.
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Jun 13, 2013
can google chrome when used in windows 8 app mode, supports add block plus?
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Dec 7, 2013
Google Chrome opens fine when I've just started it. If I close it accidentally or forgot something and have to reopen it after I close it, it will not open. It's almost as if it isn't closing properly but when I check task manager it does not show it running. I have to wait 20 - 30 min. to open it again. I've reinstalled and it still does this. I've tried to find tech support for a free product on Google Chrome sites, but they only support free the products you purchase.
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Jul 18, 2013
I'm using Windows 8.1 with the latest updated google chrome browser.
What happens when i scroll i keep getting squares, Like this.
It took a while to get a pic of these because they would disappear supper fast. Here is a pic of them.
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Mar 24, 2014
This issue has been happening for 2 days. I have Windows 8.1 in an Asus G46V. My anti-virus is Norton 360.When I logged into my computer, I got an error message saying that I could use the computer because I was administrator or something like that. It was the first time I had seen that in my life. I ignored it and I tried to launch Chrome. It took around 4 minutes to start, normally it takes 5 seconds. I didn't know what it was, so I looked at event viewer and I saw I had several errors of Service Control Manager, event ID 7000. Maybe it was related, I don't know. So far I have reinstalled Chrome and re-started my PC with no success.
Event Viewer screenshot:
Notification on logon:
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Oct 20, 2013
How to get google chrome application to start on startup in the background only so that i can get gmail notifications without having google chrome running
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Jan 17, 2014
I've been having problems with Google Chrome's freezes for quite a while now.
They are random, first you see that your browser doesn't respond anymore, but then neither does the PC.
You wait up to 3 minutes, and everything works out. But that's not really ideal.
So, in order to see what was wrong with my problem, I thought that I should get Mozilla Firefox.
But as I have seen, that does not change anything.
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Dec 3, 2013
I have looked all over the internet and cannot find a solution to this, cleared cache/history/etc, re-installed chrome (twice) and still the sound does not work and it's getting kind of annoying. It works fine in IE but not Chrome,
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Dec 9, 2013
I want to stop child from playing games and playing videos on internet. I am currently using Google chrome and Internet Explorer. I had disabled flash player in Google chrome but that was showing the option to enable flash player.children clicked on that and enable plugin again to play games on-line. Is there any other safe way that could be difficult for children to access.
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May 11, 2014
I have used Google Chrome browser for years. Suddenly, it crashed. I uninstalled and reinstalled. No luck. Uninstalled with RevoUnistaller and deleted registry entries and leftover files. Reinstalled several times. No luck. IE, Firefox, etc. all work fine. Have 64bit computer with Windows 8.1 fully updated. Tried stable versions, beta, etc. Crashed when I try to open.
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Jul 23, 2013
I upgraded my laptop to Windows 8 around the new year, and until about June everything worked just fine. Then, Google Chrome all of a sudden started freezing up the entire system and required a restart. I tried uninstalling it and reinstalling it multiple times and every time the same thing happened. Every time I launched Chrome everything froze up. A month later I tried reinstalling it once again and the same thing happened. Is there anything that may be causing this, as it seems very strange for one single browser to have such an effect and I would very much like to switch back to Chrome.
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Mar 6, 2014
I have Windows 8.1 - Google Chrome will not load pages at all.I bought this computer brand new about 1 month ago. Google chrome browser was working great until the day before yesterday - all of a sudden, will no longer load pages.- am overwhelmed with all of the posts about 8.1 issues.
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