Debugging :: BSOD Watching Embedded Videos 2 Or 3 Times A Day
Mar 2, 2014
I recently bought new hardware to upgrade my system. The whole works, motherboard, SSD, i7 processor, new RAM.
computer name: STINKO-MAN
windows version: Windows 8 , 6.2, build: 9200
windows dir: C:WINDOWS
Hardware: MS-7816, MSI, Z87-G43 GAMING (MS-7816)
CPU: GenuineIntel Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 8531210240 total
VM: 2147352576, free: 1917751296
I get the WHEA_UNCORRECTABLE_ERROR 2 or 3 times a day. I found this mainly happens when I watch videos embedded in websites or browsing the steam store (when you browse a game there are embedded videos that play automatically in steam).
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Apr 21, 2014
I bought new computer parts in January and was having several BSOD issues with Windows 7. I decided to reformat using Windows 8.1 and had not had a single crash up until about 2 weeks ago. It started as a single crash. Then another a few days later. Now I'm to the point where I get several crashes a night.
Crashes tend to happen when watching videos, but has also occurred as soon as Windows finished loading from sleep or restart.
I purchased a new hard drive this evening thinking that my hard drive was the issue, as it was one of only 2 parts I didn't upgrade when I upgraded my computer (though I did reformat my HDD several times after installing the new hardware). I installed Windows 8.1 on the new HDD and installed Windows updates with no issues. But shortly after I got another couple of crashes. I cleared the new HDD and put it back in the box since the hard drive wasn't the issue, so the crash dump files I'm including are from the original HDD. I got 2 crashes on the new HDD before clearing it, and the error messages were similar to what I was getting with the original HDD. (KMODE)
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Jun 28, 2014
I recently bought the parts for this computer and have assembled it. I have updated all of the driver that I am aware of and have even updated the BIOS. My computer crashes whenever I try to watch youtube (especially if they are embedded in a website). Also, I recently purchased a computer game and I now get the error when starting that game. This has never happened with any other game until now.
I ran the intel processor diagnostic tool and my processor ... FAILED
I have attached the .txt results
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Dec 20, 2013
My laptop has been crashing regularly and very often for about a month. Happens most of the time when I open a new webpage on chrome, or a video plays in browser - and I get this error displayed: Attempted Execute of NoExecute Memory.
I suppose this is a driver problem - this became a menace ever since I tried updating my video and audio drivers from the HP Website (Using a HP Envy DV6 7245us Laptop). I've tried reinstalling the drivers but it didn't solve the problem.
The laptop is new - bought it in September. Worked fine. Ran virus scans - nothing detected (I use BitDefender).
OS: Windows 8.1 64-bit
RAM: 6 GB
2.3GHz up to 3.2GHz AMD Quad-Core A10-4600M Accelerated Processor
AMD Radeon HD 7660G Discrete-Class graphics and up to 3060MB total graphics memory
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Jul 17, 2014
I just put together a computer yesterday, and while most things seem to be working fine, I've been having some problems with YouTube and certain websites that have embedded ads with animation. The computer either freezes up completely or sends me to a BSOD that cites the problem as WHEA_uncorrectable_error. It happens almost every time within a few seconds of the video starting. It also froze once just sitting on the desktop with only a Steam download in the background, but I haven't seen that happen again.
Oddly enough, I've run several games on Steam to see if it would have the same effect, but I haven't run into that problem yet while playing games. Netflix and Hulu also seem to work fine.
Nothing is overclocked. I got drivers for the video card and mobo from the company websites, although I'll admit that I don't know much about that. My report from the diagnostic tool is attached. My build is posted below.
CPU: Intel Core i5 4590
Graphics Card: Radeon R9 280X (Sapphire)
MOBO: Gigabyte GA-H97-D3H
Power Supply: EVGA Supernova NEX750B (750 W)
HD: Seagate Barracuda 1 TB 7200 RPM
SSD: Samsung 840 EVO 250 GB
RAM: G.Skill Ripjaws X Series 8 GB
OS: Windows 8.1, 64 Bit
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Sep 15, 2014
I have recently been having the BSOD come up while i am watching films or occasionally just using my laptop, not quite sure what caused it as it only started about 2-3 weeks ago, i have tried restoring it from previous start points saved on my computer but it still happens, I have followed the instructions required and have attached the appropriate file required.
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Jul 6, 2014
I just got the BSOD while watching a movie. I had this problem even while gaming, but seemed to be solved by lifetec. Today I got another BSOD while watching a movie. I just made a rar file with a mini dump file into it.
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Sep 15, 2014
Been getting the BSOD error code "system_service_exception (dxgkrnl.sys)" within the last 2 days.
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Jan 8, 2014
I've had a problem for about a couple of minutes and nownow it's gone.
I watching a video and suddenly the pc restarted and booted to motherboard screen and then restarted again, this time it booted to Windows logo.
It did this twice and then I hard shutdown the pc.
The light of the power button indicating that there's power was off.
So I unplugged the 24pin and 8pin power cables (corsair ax850)and connected from another power supply I had (gigabyte 500w) just to see if there's power coming to the board and the light was on.
So I plugged back the corsair cables back and the light was on again. I turned the pc on played a couple of games on it and everything was back to normal.
Could this be a cable issue or motherboard socket issue?
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Feb 10, 2014
Yesterday when I watched one of my favourite movies with Pot Player I got the BSOD and my computer automatically rebooted itself. I followed the procedure by making .zip file with SF_Diagnostic_Tool.exe and I uploaded the .zip in my thread.
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Dec 21, 2013
It happens when i watch vids in youtube, downloading things by IDM. ( Internet Download Manager )my pc just freezes alot when i do these thing.The errors file is attached down.
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Apr 28, 2014
Get tons of BSODs, a different explanations very time. I get Memory Management, Kernel Security Check Fail, NTFS File System, System Service Exceptions...
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Jan 31, 2014
When watching videos on you tube in full screen, it will leave to normal screen in one min. My drivers are up to date and system do not show any notifications for updates. This problem occurs irrespective of any browser and full screen exits on anything.
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Dec 2, 2013
I have installed windows 8.1 pro . when I watch YouTube videos and remain inactive for a while then screen gets dimmer and then turns off. I could understand when nothing was done then screen would go idle but the video is running and screen turns off ...isn't it frustrating? so how to keep screen alive while watching YouTube videos but it should turn off when pc is inactive(other cases when video is not playing) ..
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May 11, 2014
So I got myself a new computer not long ago, and I had some issues with the windows install that gave me 5-6 bsod a day atleast. Managed to fix that issue eventually, but lately it started to pop up with the same thing again, everything from MEMORY_MANAGEMENT to KERNEL_ERROR.
Latest one was DL/DI.DLL
It can happen during playing games, watching videos on youtube, or even idle.
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Jun 30, 2014
So, my computer has been getting the BSOD lately for the past month or so. I get at least one BSOD everyday and sometimes two or three of them. From 12 am to now, I have gotten the BSOD three times. It happens when I play games too, but I don't think the games are the cause of the BSODs because they occur even when I'm not playing. I play CS: GO and Borderlands 2 if that will work. The BSODs are always IRQL_NOT_LESS_OR_EQUAL errors and then BlueScreenView says it has something to do with ntoskrnl.exe. I have attached the ZIP file that the SF Diagnostic Tool recommends.
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Jan 12, 2014
Ive been getting multiple BSODs. I have a lot of school work to do all the time and it'll just randomly BSOD out of the blue. Ive run multiple mem tests and hard drive tests with nothing to report.
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Aug 5, 2014
My problem is only happening when gaming and at random times, i also have crashes to desktop, but i dont know if the 2 problems are realated. Anyways lately i have been getting some BSODS thats mainly looking to be related to ntoskrnl.exe and ntkrnlmp.exe when i look in "whocrashed"
I uploaded the .zip from the SFD program from your website along with the latest minidump files (080514-4031-01 beeing the latest).
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Jan 23, 2014
Ever since I have bought this computer, it has constantly crashed. When I attempt to fix something, for example: re-seat the memory, made sure there was plenty of cable slack, etc. The system will then seem stable for 7-10 days. Then out of the blue, the system will crash several times in a short time (sometimes this period can be a few hours or a few days). Even though it has constantly crashed (in the hundreds of times) I would say I have actually witnessed it less than 10 times. There was one time though the system had crashed, rebooted, and then even crashed again before I even had a chance to log in.
The file included is from the last 2 months and it has 30 files. This appears to be a rather large number, this is nothing compared to what it used to be like when I first purchased this system a year ago.
Specs:
HP Envy 700
32 GB
i5-4430 3.0 (4 core)
Windows 8.1
DirectX 11
Graphics - Intel HD Graphics 4600
Antivirus - Symantec End Point
Malware Protection - Spy bot Search and Destroy
Heavy used applications:
GNS3
PhotoShop CS5
Here is the attachment.
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May 16, 2014
This issue happened from the first day I got my computer and I read that its a driver related issue.
however I did try to fix it many times until I got to the point where the BSOD doesnt happen as often anymore but I still got this one today "will upload files on attachment".
wish I could know what is causing it at least QQ.
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Nov 16, 2013
I've had Windows 8 for more than a month now but didn't have any BSODs. These started like 4 days ago. They happen about 3/4 times a day, minimum. I have attached my SF Diagnostic Report
The error it gives me on the BSOD is 'BAD_POOL_CALLER'
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Jun 7, 2014
I built my current system about a month ago. Since then, I've had numerous BSODs, some caused by my graphics card driver. I updated the driver and the BSODs became less frequent. However, I still get them regularly, usually when waking the computer from sleep mode. I've had a couple at random times as well. I've tried to figure out (using WhoCrashed and WinDbg) what was causing these issues but to no avail. I ran Driver Verifier with all the drivers checked and have not gotten any BSODs from it. I have not yet run a Memtest since WhoCrashed said that the BSODs were not likely to be caused by hardware issues.
Attached is a .zip of my crash dumps, etc.
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Aug 19, 2014
Processor: AMD A8-5500
Memory: 6gb
Video graphics: Integrated graphics -> Upgraded to AMD R7 260x
Power supply: Internal 300w -> Upgraded to Corsair CX600 600 W
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Jan 27, 2014
I have done several installations of Windows 8.1 and I am an average computer user level. The PC is clean and correct, updated drivers and zero waste on my computer. Only Steam Games and downloaded files.
The point is that I can not find the reason for these crashes. Sometimes I do not even blue bug jumps, it just hangs me and I have to trace the RESET button.
I think it happens always or usually watching some video (streaming or video file on my pc) but it has also happened in a game during some cinematic but I think also in the normal course of the game, not sure.
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Jul 19, 2014
I built a computer recently. Since day one I get BSODs but the drivers, and Bug/Checks listed are never the same.I was thinking it couldn't be a single device or driver so I've:
Replaced the MOBO.
Repair Installed the OS.
Replaced the RAM.
It BSOD'd multiple times between each change.
The only things I've run are IE/FF and Ableton Live 9. Ableton is usually running during the BSOD but it was not the last time.
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Apr 17, 2014
When I watch Youtube, I get Blue screen randomly.
Also, I found that choosing sound quality 24 bit, 24000 HZ, instead of 24 bit, 192000 HZ seems to alleviate the problem.
But, as an audiophile, I would like to still set it to 192000 HZ.
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Jan 23, 2014
I have that feeling that my pc crashed when it comes to playing games or watching hd movies.
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Mar 13, 2013
After spending hoursonline on these BSODs, I finally decided to spit the error out somewhere since BSOD can occur out of nowhere and situation is different for everybody.
My friend and I bought Asus N55 and N56VM on 27th Feb 2013 respectively. We both had Windows 7. Unfortunately, after a few updates, I got BSOD on the very first day. I've had Vaio F113fx/b before.
After days of trials on figuring out problem and experiencing BSODs 3-4 times a day on average, I planned to update to Windows 8. For the first 7-8 hours after install, it was clean and there were no BSODs but right after few games installations and updates, boom, had a BSOD on 'Memory Management 0x0000001a".
Therefore, I installed BlueScreen Viewer to find out what was causing these BSODs and same as before (in Windows 7), it's ntoskrnl.exe.
I've attached minidump files ....
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Dec 17, 2013
Over the past couple days I've been experiencing a BSOD 1 or 2 times a day during what seem like, random times. The BSOD is a little funky because the screen is skewed pretty badly and no text is visible. Where do I start troubleshooting this error?
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Jul 3, 2014
I keep getting blue screens probably 1-2 times a day with MEMORY_MANAGEMENT 0x0000001a. Attached is my debug information.
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Sep 15, 2014
My new laptop is crashing multiple times every day. It freezes, reboots itself or I get BSoD. I use it mostly for playing League of Legends and watching videos on Youtube , but it crashes on everything.
I tried to reinstall Windows 8.1 (OS I had when I bought laptop), reinstall all drivers, install new drivers but its still crashing. Also tried to run it in safe mode but it crashed there too.
I got these BSoD:
SYSTEM_EXCEPTION_NOT_HANDLED
KMODE_EXCEPTION_NOT_HANDLED
KARNEL_SECURITY_CHECK_FAILED
IRQL_NOT_LESS_OR_HANDLED
DRIVER_IRQL_NOT_LESS_OR_HANDLED
UNEXPECTED_KARNEL_MODE_TRAP
HP Pavilion17-f001sm Notebook PC (my laptop) specifications:
CPU - AMD A8-6410 APU with AMD Radeon R5 Graphic 2.0GHz
RAM - 4GB
OS - Windows 8.1 x64
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