Debugging :: BSOD While Watching Movie
Jul 6, 2014
I just got the BSOD while watching a movie. I had this problem even while gaming, but seemed to be solved by lifetec. Today I got another BSOD while watching a movie. I just made a rar file with a mini dump file into it.
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Sep 15, 2014
I have recently been having the BSOD come up while i am watching films or occasionally just using my laptop, not quite sure what caused it as it only started about 2-3 weeks ago, i have tried restoring it from previous start points saved on my computer but it still happens, I have followed the instructions required and have attached the appropriate file required.
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Apr 21, 2014
I bought new computer parts in January and was having several BSOD issues with Windows 7. I decided to reformat using Windows 8.1 and had not had a single crash up until about 2 weeks ago. It started as a single crash. Then another a few days later. Now I'm to the point where I get several crashes a night.
Crashes tend to happen when watching videos, but has also occurred as soon as Windows finished loading from sleep or restart.
I purchased a new hard drive this evening thinking that my hard drive was the issue, as it was one of only 2 parts I didn't upgrade when I upgraded my computer (though I did reformat my HDD several times after installing the new hardware). I installed Windows 8.1 on the new HDD and installed Windows updates with no issues. But shortly after I got another couple of crashes. I cleared the new HDD and put it back in the box since the hard drive wasn't the issue, so the crash dump files I'm including are from the original HDD. I got 2 crashes on the new HDD before clearing it, and the error messages were similar to what I was getting with the original HDD. (KMODE)
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Sep 15, 2014
Been getting the BSOD error code "system_service_exception (dxgkrnl.sys)" within the last 2 days.
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Mar 2, 2014
I recently bought new hardware to upgrade my system. The whole works, motherboard, SSD, i7 processor, new RAM.
computer name: STINKO-MAN
windows version: Windows 8 , 6.2, build: 9200
windows dir: C:WINDOWS
Hardware: MS-7816, MSI, Z87-G43 GAMING (MS-7816)
CPU: GenuineIntel Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 8531210240 total
VM: 2147352576, free: 1917751296
I get the WHEA_UNCORRECTABLE_ERROR 2 or 3 times a day. I found this mainly happens when I watch videos embedded in websites or browsing the steam store (when you browse a game there are embedded videos that play automatically in steam).
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Jun 28, 2014
I recently bought the parts for this computer and have assembled it. I have updated all of the driver that I am aware of and have even updated the BIOS. My computer crashes whenever I try to watch youtube (especially if they are embedded in a website). Also, I recently purchased a computer game and I now get the error when starting that game. This has never happened with any other game until now.
I ran the intel processor diagnostic tool and my processor ... FAILED
I have attached the .txt results
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Feb 10, 2014
Yesterday when I watched one of my favourite movies with Pot Player I got the BSOD and my computer automatically rebooted itself. I followed the procedure by making .zip file with SF_Diagnostic_Tool.exe and I uploaded the .zip in my thread.
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May 12, 2014
It's been a while but I just got a blue screen and The only thing I've done was install movie maker and I read that might be the cause, it baffles be because that's about the only thing I've changed in the last month with no issues.
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Apr 17, 2014
When I watch Youtube, I get Blue screen randomly.
Also, I found that choosing sound quality 24 bit, 24000 HZ, instead of 24 bit, 192000 HZ seems to alleviate the problem.
But, as an audiophile, I would like to still set it to 192000 HZ.
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Dec 20, 2013
My laptop has been crashing regularly and very often for about a month. Happens most of the time when I open a new webpage on chrome, or a video plays in browser - and I get this error displayed: Attempted Execute of NoExecute Memory.
I suppose this is a driver problem - this became a menace ever since I tried updating my video and audio drivers from the HP Website (Using a HP Envy DV6 7245us Laptop). I've tried reinstalling the drivers but it didn't solve the problem.
The laptop is new - bought it in September. Worked fine. Ran virus scans - nothing detected (I use BitDefender).
OS: Windows 8.1 64-bit
RAM: 6 GB
2.3GHz up to 3.2GHz AMD Quad-Core A10-4600M Accelerated Processor
AMD Radeon HD 7660G Discrete-Class graphics and up to 3060MB total graphics memory
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Jan 23, 2014
I have that feeling that my pc crashed when it comes to playing games or watching hd movies.
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Apr 1, 2013
When I launched movie maker it would not start. I tried reinstalling but no luck. Heres a screenshot. I've already also tried installing the newest video card driver too.
System specs are :
OS: Windows 8 Pro 64-bit
Processor: Intel Pentium CPU 3.40 GHz 3.41 GHz
RAM: 4.00 GB
Video card: ATI Radeon HD 3800 Series
DirectX: DirectX 11
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Feb 17, 2013
I got some Movies on my Laptop. And i want to see them but they can`t read the file ! I watched the dictator like 2-3 days ago and then it worked.
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May 15, 2014
I have just interviewed a client using the webcam recording function of movie maker. I'm now back to review and edit the video and I don't hear any sound..! I tested it with a short 5 second video of myself before I left and everything was fine.
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Apr 30, 2014
I'm using the latest version of WMM and been having a strange issue. I am using muted MP4 videos and an MP3 song. When I start the video at the beginning, it would play differently then it would if I started at a certain clip. For example, if I start the video at the title screen, and then it went into the next clip, it would play slightly behind compared to starting the video at the clip. I know I should use a better editor, but free ones always has adware.
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Jul 16, 2014
Relatively new laptop, Toshiba Satellite P75-A7100. Windows 8, getting used to it.
I like to make "movies" with Movie Maker of my pix and scrapbook pages, etc. and I create an annual slide show for our ACS Relay For Life. Downloaded Windows Essentials because I like and am most familiar with Movie Maker.
Created a new project, added jpgs, added mp3s. Worked fine................and then it didn't. Jpgs are still there, project is saved, looks like music is there, but no sound will come out.
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Mar 25, 2014
I have added music(.mp3s) or sound effects on my videos no problem on Movie maker..
But i am having a bit of a problem now it keeps on saying ''error adding Music starts after the last(photo or video)'' in project. i have tried it and it still won't work doing.
And i was putting sound effects or music in the middle or and the start of my videos and in fact i have added a sound effect today before it kept coming up with adding music error.
The mp3s (and sound effects) are not corrupted.
Why am i getting this adding music error all of the sudden? How do i fix this stupid problem?
I have to delay posting my video since sunday(upload day) for my Youtube Channel now i will have to do it again for another day and i have been working very hard on this video.
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Jan 22, 2013
I need my Movie Make to work. It worked just fine when I had Windows 7, but now (As a Windows 8 user) when I try to save anything the system says it is trying to repair the problem and then kicks me out.
I only really use Movie maker for the trim tool and a few other features, as it is so easy to use. However, I have an enormous file that will not compress any further. I need to trim it in order to send it but Movie Maker will not allow me to.
How do I fix this? Is there another option? Why is Movie Maker not compatible with 8?
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Oct 4, 2013
This is a problem I've encountered on 2 totally different devices. The first was a stationary self built computer, and I figured the problem had to come from compatibility issues, maybe some kind of internal arguments between drivers and hardware, so I returned to Windows 7 and thought nothing more about it. Win 8 was still pretty new back then.
Then about half a year ago I bought a Fujitsu UH572 with Windows 8 pre-installed from the factory.where around every 20 minutes there's a 5 second window with choppy playback of sound, no matter which player used. VLC, Google music, youtube, Gom player etc..
This issue is far beyond ridiculous, considering Win 8 is meant to be Microsoft's big save, re-inventing the hole user experience on PC. So far I have next to nothing bad to say about the years I've spent using Win 7 x64, in contrast to Win 8 which so far has given nothing but anger management issues.
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Jan 13, 2014
I was happily using Windows Movie Maker 2012 on Windows 8 for several days, when all of a sudden the sound stopped working. Whenever I try to play a clip from a video camera, a former project, or a finished movie file on my computer, the video plays but with absolutely no sound. I have tried putting in mp3 songs, and those do not play with sound either. I can see and single out the audio tracks to clips, but I cannot hear anything. Sound on the computer is working fine, and the clips play in Windows Media Player and other media players. I have tried uninstalling Windows Movie Maker and reinstalling it. It worked initially, but I waited a few days and tried again only to have the same problem occur.
(P.S., I did try Windows Movie Maker 6, but it does not accept certain movie file formats that my video camera uses, so I went back to WMM 2012.)
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Apr 17, 2013
I have been using Movie Maker in Windows 8 to edit video (MP4 H.264) files. How to burn movie to disc. I have dvd burner software but can't load movie to it. How I might do this? If not possible any alternative video editor/burner software.
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Sep 15, 2014
I need to edit some bass fishing videos but when I dragged the videos into windows movie maker and let them play, the bar moved but nothing was shown in the preview box.
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Feb 12, 2014
I have a dell venue pro. I rented a movie on the pre-installed video app (xbox). I opted to download the movie so I can watch it remotely. I got a download error because of low disc space. The c drive is low on memory but I have a completely empty microsd card with more then enough room for the movie. How can I make the app download onto the msd card instead of the main drive? The app itself has no such option in the settings. I've tried to change the pathway but the app still seems to want to download the the c drive first.
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Nov 5, 2013
Windows Movie Maker 2.6 freezes and stops responding when I make an audio track shorter. What can I do? And I want to use Windows Movie Maker 2.6 for some simple stuff sometimes, because other video making softwares are too difficult for some simple stuff many times...
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Dec 21, 2013
It happens when i watch vids in youtube, downloading things by IDM. ( Internet Download Manager )my pc just freezes alot when i do these thing.The errors file is attached down.
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Jan 8, 2014
I've had a problem for about a couple of minutes and nownow it's gone.
I watching a video and suddenly the pc restarted and booted to motherboard screen and then restarted again, this time it booted to Windows logo.
It did this twice and then I hard shutdown the pc.
The light of the power button indicating that there's power was off.
So I unplugged the 24pin and 8pin power cables (corsair ax850)and connected from another power supply I had (gigabyte 500w) just to see if there's power coming to the board and the light was on.
So I plugged back the corsair cables back and the light was on again. I turned the pc on played a couple of games on it and everything was back to normal.
Could this be a cable issue or motherboard socket issue?
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Nov 3, 2012
I tried to watch downloaded .avi movies with Windows Media Player, and the video quality is very poor, can see blocks and artifacts everywhere. When I watch the same movies with VLC, it is clear. I think it is a codec problem. What is the best codec to apply to Windows 8 Media Player, so we can watch movies clearly?
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Jan 31, 2014
When watching videos on you tube in full screen, it will leave to normal screen in one min. My drivers are up to date and system do not show any notifications for updates. This problem occurs irrespective of any browser and full screen exits on anything.
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Sep 4, 2013
I've just installed my Windows 8.1 and ran into a little problem that keeps me away from using Windows 8. So, as I try to watch any video on Youtube (or anywhere else) or downloading few programs after 2-5 minutes of video or download time the internet disappears.
I've tried disabling Firewall, play with other settings but nothing works at all. After the disappearance of the internet I have to restart my PC (because without restart Troubleshoot seems to do nothing) and run Troubleshoot. It says that my Wi-fi is shut down but I skip this one, because my internet is on cable. So then I get another "Problem found" and it says "The Ethernet adapter is disabled".
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Dec 2, 2013
I have installed windows 8.1 pro . when I watch YouTube videos and remain inactive for a while then screen gets dimmer and then turns off. I could understand when nothing was done then screen would go idle but the video is running and screen turns off ...isn't it frustrating? so how to keep screen alive while watching YouTube videos but it should turn off when pc is inactive(other cases when video is not playing) ..
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Apr 18, 2013
My cpu usage reaches 30% whenever i watch a youtube video. why is this happening? should it be using 5-10% at the most?
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