Debugging :: Cannot Install Windows 8.1 - 2 BSODs

Jul 31, 2014

Specs :
Windows 8.1 x64
Intel X58-based Alienware Aurora mobo
12GB DDR3 ram
Intel i7 920

I've been trying to troubleshoot an issue with my fan speed running at max speed from boot to Windows 8.1 desktop loading. This happened after installing Alienware Command Control which, unbeknownst to me, was not compatible with Windows 8.1 x64 and has, I think, loaded an incompatible (with Windows 8.1 x64) firmware version to my MIO board.

To try to remedy this I have:

Uninstalled that software.
Performed a power drain to see if that would reset the MIO board (which controls fan speeds).
Tried restoring a previous disk image.
Tried installing a fresh copy of Windows 8.1 - this step went wrong for some reason and didn't complete.
Tried a CMOS reset.

None of this has worked and now I'm stuck in a loop I can't get out of.

If I try to boot from the drive I fresh installed Windows 8.1 on, I get BSOD "whea_uncorrectable_error".

If I try not boot from a Windows 8.1 install disc or my Macrium Reflect repair disc, I get BSOD "Machine Check Exception".

I've tried a CMOS reset a couple more times, made sure the time is correct and have loaded optimal defaults.

I'm at a loss what to try next. Prior to the BSOD's, I'd decided to gamble on it being a MIO board problem and ordered a new one from eBay.

If I can't install Windows then the new board is useless. I don't believe the MIO board is causing the BSOD's - it booted fine (albeit loudly) after restoring to a previous disc image of Windows.

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Debugging :: BSODs On Windows 8.1 Fresh Install - Unexpected Freezes

Oct 13, 2013

For the past couple of months, I have been noticing unexpected freezes on Windows 8. Since I have access to MSDN, I decided to do a fresh install of Windows 8.1 to see if it solves my problem.

Now, when it freezes, it actually shows me some useful information. BSOD is labled as BAD_POOL_HEADER and I have grabbed the 2 dump files and other info in the zip file attached to this post.

Memtest and Chkdsk show no problems after running both. Memtest did about 6 passes last night without any errors so I know for sure it's not a problem with my RAM. Chkdsk showed no errors after running it in my 8.1 bootable USB so my SSD is fine. I also have the latest Kingston SSD firmware. NVIDIA Graphics card drivers are also updated to support Windows 8.1. Still not sure what's causing it.

BlueScreenView shows the following confilcts:

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Debugging :: BSoDs On Windows 8.1 And 7

Jul 16, 2014

Lately i am getting some bsod's while playing games. They started in Windows 7 and did not involve any software installations ( PC ran all games for 2 years and suddenly they appeared).

I installed Windows 8.1 and it still happens.

My HDD is a prime suspect.

Here are the dumps.

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Debugging :: Multiple BSODs On Windows 8.1

Apr 2, 2014

I use lenovo z510i i7 4702QM 8gb laptop.Nearly everyday i'm getting a bsod while working.I only use my laptop for my job,never play games or make hard use.I belive that bsods are from device drivers of microsoft.All intel and nvidia drivers are updated from their own sites and other from lenovos site.*.zip file attached to this message contains the dump file of last crash.

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Debugging :: Various BSODs In Windows 8.1 During Games?

Jun 1, 2014

my PC's been plagued by various issues for a while now, such as various BSODs and programs suddenly crashing and unwilling to start again until a reboot. I'm hoping the fix for the latter is the same as the fix for the BSODs.

Since the blue screens usually seem to reference some form of memory, be it physical or virtual, I've had windows memory diagnostics do a bunch of extended passes, but it found no problems, and Samsung Magician says the SSD is fine too, which means I'm increasingly hopeful it's just a software issue.

Latest dump was made with driver verifier, by the way.

PC is an Asus Z87 pro mobo, with i7 4770k CPU and Geforce GTX 780.

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Debugging :: Getting Random BSODs In Windows 8.1?

Nov 1, 2013

I did a fresh install hoping that it would get rid of my BSODs which were numerous. So far, I only have 5 BSODs that I have had the patience to allow Windows to get to 100% on. I easily BSOD once a day, most are with MEMORY_MANAGEMENT or IRQL_NOT_LESS_OR_EQUAL.

I have run memtest86+ ad nauseum with no errors, as well as Prime 95 for over 24 hours, I am stable and these are not temperature errors (30c idle, 71c at load).

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Debugging :: Many Random BSODs On Brand New Windows 8.1 PC

Jun 6, 2014

I've tried lots of different driver updates across everything to solve these BSOD errors and at many times had thought I'd solved them only to crash later. They *mostly* occur during gaming, but a couple times have just been while browsing the web.

I've uploaded the required .zip according to instructions and here's a screenshot of Speccy, showing my system specs:

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Debugging :: Getting BSoDs After Logging Into Account On Windows 8?

Nov 26, 2013

So I've been getting tons of BSoDs after logging into my account on Windows 8 with a small chance of logging in successfully

My laptop is a Ultrabook 14z (Inspiron 5423)
i5-3317U
6 GB RAM
Intel HD Graphics 4000

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Debugging :: Random Multiple BSODs On Windows 8.1 / 8 And 7

Sep 15, 2014

I needed Windows again and decided to try it once again and immediatly got random BSOD again, right after a fresh installation and even after getting all updates and all the newest device drivers. Being within warranty I handed the notebook in to an authorized service partner. Disappointed I switched back to Linux and never had the time to investigate the problems any further. I also installed Windows 8 and the problems persisted.

Now I decided to investigate any further and decided to install Windows 8.1. From the beginning and also after upgrading to the newest available device drivers I'm experiencing the following BSOD.

Just a screenshot from BlueScreenView:

Attached you find the results of SF Diagnostic Tool. I also get some other instabilities, like crashing System Services, as shown in Event Viewer screenshot:

I did some memory tests, several with different versions of MEMTEST86+ and one over 48 hours with Windows Memory Diagnostic. I also ran Intel Processor Diagnostic Tool and got no errors.Assuming failing device drivers I enabled Driver Verifier as described in the forum (only mentioned tests and non-MS-drivers) and oddly I experienced only 1 BSOD during about 48 hours of operation with activated driver verifier (but unfortunately nothing driver specific). Normally I get at least 2 BSOD a day.

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Debugging :: Windows 8.1 U1 - Random Unknown BSODs

May 21, 2014

I've a problem with my computer. From a few day i expect a random BSOD on my computer. I don't have do nothing like hardware modify or software upgrade but the problem still persist.

Today I've try to reinstall my OS (Windows 8.1 Update 1) but the problem still persist. Try again without install any driver, but only following Windows Update and the problem appear again. I've 2 MiniDump and a FullDump ...

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Debugging :: Random BSODs In Windows 8 (Acer V3-772g)

Mar 30, 2014

I have bought my Acer laptop about 6 weeks ago and immediately updated to windows 8.1 (it had preinstalled windows 8). So after doing that I got first BSOD in two or three days. Because I thought I did something wrong during the update or when installing some of my applications, I decided to refresh my computer to factory settings after getting a couple of more BSOD's. So I did a factory reset and updated to windows 8.1 according to the instructions by Acer. Everything went great except for one thing. After a couple of days, BSOD's began repeating again. So I decided to update all of my drivers and uninstall McAfee internet suite. Nothing worked.

I finally decided to do another factory reset, but this time to stay on Windows 8 and run only basic software for couple of days and then begin to install some of additional applications. Everything went fine, but after two weeks without crash, it happened again. And it happened random, so I didn't keep in mind which software was last installed. So that first one on Windows 8 happened on March 19th, and second one happened today.

Both of them were driver_irql_not_less_or_equal with ntoskrnl.exe

I don't know anymore what to do... I'm including .zip file in attachments for further analysis.

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Debugging :: BSODs Completely At Random Even After Reinstalling Windows

Apr 7, 2014

I've had a mild BSOD (mostly page_fault_in_nonpaged_area and rarely irql_not_less_or_equal) problem since I built my computer (3 years now) but after trying to figure out what caused them and finding nothing I just gave up and dealt with them. Recently I reinstalled Windows and went from Win 7 to Win 8. I formatted everything and apparently it is not a virus or software problem. The reason I dealt with them was because they weren't coming up as often as they do now. They are so frequent I can't work or do anything anymore.

After browsing a few forums I learned it might be a memory error. So I tried removing the RAM sticks and shuffling them around the slots. I ran memtest86+ for around 12 hours (making 10 passes) and it found nothing.

I also read it might be the hard disk's fault. I tried unplugging every one of them (besides the one with the system) and ran CHKDSK and nothing.

They appear completely at random; closing or opening Windows, surfing the net, browsing data on disks, etc. I am completely lost.

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Debugging :: BSODs Occurring Randomly On Windows 8 Pro - 0x0000001a

Nov 28, 2013

The problem I am having is being caused by ntoskrnl.exe And I believe this is a major problem. Before it gets out of hand I have come to this area to report it.

As you will see from the .dmp files I have uploaded, I am having issues around every 20mins -1 hour.

I have only recently installed Windows 8 Pro, to avoid BSOD's as I have been experiencing an overload of them on my Windows 7 Installation. To be safe I have made a dual boot to avoid file deletion, so I can also upload those .dmp's if you wish.

This computer isn't even a month old and it is acting up. A common "Bug Check Code" is 0x0000000a. This was on Windows 7. Now a common "Bug Check Code" is 0x0000001a.

I have been using an application called BlueScreenView to access and see what Codes I've been receiving. I've been signing into Windows 8 using a email address I created.

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Debugging :: ASUS G750jx Laptop - Multiple Different Code BSODs On Windows 8

Jul 5, 2014

I got a new ASUS G750jx laptop two weeks ago and have been having crashes since the first day.

So far I've tried various hardware diagnostic tools:

Memtest - ran it for 19 hours in multi-thread mode, did 11 passes and had no errors
Intel diagnostic tool - found no errors
Seatools - had no errors
Fumark, 3dmark - without troubles

Ran system with driver verified enabled, had crashes, but all of them related to nt kernel and don't really give much information ( i had updated to windows 8.1 at that time )

Couple of days ago reseted everything back to factory settings and had more luck getting references to specific drivers in minidumps, like sortport.sys, dxgkrnl.sys and nvlddmkm.sys. Obviously tried all newest drivers from the manufacturer website, but problems still persist.

Unfortunately I've removed latest dumps, so I'm attaching previous ones : [URL] ....

And and small output from sf tool, too bad cannot go back and get a better one : [URL] ....

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Debugging :: BSODs Since Installed Windows 8 - Driver Overran Stack Buffer

Aug 13, 2013

I installed Windows 8 Pro a couple of weeks ago, and I've been getting A LOT of blue screens of death since then with different errors. Or sometimes my computer would just freeze, turn off and it wouldn't turn on without several tries (same thing happened when I had Windows 7 sometimes). I uploaded the .zip file with my information. What should I do?

Just got a couple of BSODs once again, first one was something like "Kernel mode exception not handled" and now I've got "Driver overran stack buffer".

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Debugging :: Windows Installed On SSD - Seemingly Random BSODs On Newly Built PC

Jun 3, 2014

I have just put together my third build and I'm running into problems

CPU: Intel Core i7-4770K 3.5GHz Quad-Core Processor
Motherboard: ASRock Z87 Extreme4 ATX LGA1150 Motherboard
Memory: Patriot Viper 3 16GB (2 x 8GB) DDR3-1600 Memory
Storage: Samsung 840 EVO 250GB 2.5" Solid State Drive
Storage: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
Video Card: EVGA GeForce GTX 770 4GB Dual Superclocked ACX Video Card
Case: NZXT H440 (Red/Black) ATX Mid Tower Case
Power Supply: XFX ProSeries 750W 80+ Gold Certified Fully-Modular ATX Power Supply
Operating System: Microsoft Windows 8.1 (OEM) (64-bit)
CPU Cooler: Kraken x60

A week or so ago I installed windows on the SSD, set everything up. I had some issues with windows detecting the HDD but once I installed all the motherboard drivers, new bios, etc., everything seemed good. Unfortunately I started hitting random BSODs quite frequently, each time a different type. I got frustrated so I re installed windows and did a more patient and methodical install of the drivers and software. Tonight I got around to installing the remaining motherboard drivers, as well as a few of my apps (things like Chrome, Dropbox, Evernote) as well as GPU drivers, Audio drivers, etc.

TONS of bsods!!

My SF Diagnostic Tool Log: [URL] .....

Here is my speccy snapshot: [URL] .....

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Debugging :: Getting Frequent BSODs?

Feb 17, 2014

I've recently started getting frequent BSODs and I am not entirely sure why. There doesn't seem to be anything I know that would be causing it. I had the pagefile disabled on my ssd and recently enabled it again to catch the dump file if I BSOD again and I just did. Attached is the SF Diagnostic file with the relevant information.

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Debugging :: Getting Multiple BSoDs A Day?

Mar 18, 2014

I've been dealing with shoddy drivers for about three months now and recently it got so bad I had 9 BsoD's in one day. At that point I made major changes and got rid of everything that was unnecessary. Unfortunately I'm still having problems, with two BSoD's here in the last hour.

I'll attach the two BSoD's I've just had along with the data from msinfo32 in hopes this can finally stop.

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Debugging :: Random BSODs On New PC - Always Different

Jul 31, 2014

I bought a new custom built PC from EveTech around 2 months ago for $1900.00. I installed windows 8.1 on it, and have just been receiving ENDLESS BSODs. At first I found out that Windows 8.1 does have issues with BSOD, so I installed Windows 8, hoping this would have been the solution.

I started doing some investigations on how to read BSODs, and initially I thought it was because of outdated drivers, bad memory etc, because all the posts that I read said that this is MOSTLY the cause of BSODs. I installed every program under the sun to search my drivers, and all stated that everything is updated...

Going further in the investigations, I thought it was because of overclocked CPU and GPU hardware, but even after resetting it back to factory default, I am still having this issue.

The absolute worst part of this, is that the BSODs are never the same - they are constantly throwing a new .sys file stating that "this is the problem".

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Debugging :: Getting Random BSODs?

Oct 30, 2013

so from last three days I am getting random BSODs

dumping dumps here from bluescreen view

Code: ==================================================Dump File : 103013-28984-01.dmpCrash Time : 30-Oct-13 11:36:38 AMBug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUALBug Check Code : 0x000000d1Parameter 1 : 00000000`00000028Parameter 2 [code]....

Program I was running uTorrent, Comodo, BatteryCare, NetWorx.

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Debugging :: Getting Random BSoDs On 8.1?

Oct 15, 2013

I checked ram with hci test and cpu stability with prime95, everything went smoothly and without errors. But i got 2 bsods afterwards when i tried to type url in Firefox.

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Debugging :: Random BSODs With Four Different Types Already

Oct 5, 2013

I had a windows 7 previously installed upgraded it to windows 8 a couple of months ago. Since then, I'm getting random BSODs with errors including:

DRIVER_POWER_STATE_FAILURE
DPC_WATCHDOG_VIOLATION
REFERENCE_BY_POINTER
IRQL_NOT_LESS_OR_EQUAL

Previously with win7, I had a Windows 8 dually installed. Back then, I used to get the first error only, very frequently, and only in Windows 8. I had ignored them because I had Windows 8 installed only for testing purposes, and I thought they would go away. But now, they just keep popping up, with the reference by pointer error popping up 4 damn times in a row. And may I also add just how slow my PC gets before a BSOD?

I've tried looking them up, but the solutions seem to involve the removal of different drivers. So I thought of just creating a new thread instead. I have a few games installed and I do overclock my pc sometimes, but the recent BSOD (irql) took place when I was watching a video on youtube. I am attaching the SF grab and a bluescreenview report (the 5th error in it is the dpc watchdog violation).

This might be completely irrelevant, but I'll mention it anyway. The previous Windows 8 is still installed. I tried deleting it from msconfig, and was successful, but the files are still there and it seems to be the 'system partition' right now. See my previous thread for more info.

Happened again. Uploading SF grab with bluescreenview report.

Happened a few more times. I'm trying to keep the logs updated. Another thing; my PC now seems to be very slow and sometimes when a crash occurs, all the online accounts I'm logged into (Facebook, Eight Forums, etc.) automatically logout. This was also the case in my earlier Windows 8 installation. And the latest crash appears to be of a different driver.

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Debugging :: Persistent BSODs And Crashes

Aug 28, 2014

I'm getting quite regular BSODs and crashes, previously I was getting crashes from AMD 14.7 beta drives so I swapped down to the 14.4 drivers. Now I'm not getting BSODs from atikmdag.sys, but I'm getting BSODs from what looks like ntoskrnl.exe. Additionally sometimes my computer will freeze, the display will show a static image, and the computer won't respond to keyboard/mouse input. Sounds can be heard to play as normal indefinitely (I haven't left it for more than a minute so not sure how long it would continue). This suggests to me that it's a display driver problem.

Here's the list of BSODs as shown by BlueScreenView:

Highlighted in blue are the crashes before changing drivers.

This is my dxdiag, I'm running an A10-7850k, 8gb corsair vengence pro 2400mhz, fm2a88x-itx+ and an 840 evo ssd.

I can upload any requested dump files or information.

I couldn't use SF diagnostic tool because I don't have .NET framework 3.5 installed, and when trying to install it I got error code 0x800F0906, and following all of MS's instructions failed (could still connected to update server, just not for .NET 3.5, using install media failed probably because 8 is different to 8.1).

This is what BlueScreenView calls a "minidump" (this is for the most recent crash shown above. I'm not sure if this is any different from what SF Debug collects).

Here's my output from SF Debug.

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Debugging :: Frequent BSODs With No Particular Pattern

Oct 29, 2013

In the last months I have been experiencing many BSODs, with no particular pattern. Sometimes, the BSOD happens when I have left the computer alone for some minutes. Others, the system crashes when I am using it, primarily for work.

Here I attach my diagnostic file.

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Debugging :: New System Having Assorted BSODs?

Aug 15, 2013

A couple months ago I put together a new computer with these specs: Asus M5A99FX MotherboardAMD FX-4300 3.8Ghz Quad Core CPU8GB Corsair Dominator RAMThermaltake TR2-600 PSUAsus Silent 210 Video CardWindows 8 ProfessionalWestern Digital 1TB Black Hard Drive

It seemed to work fine for the first month and then suddenly every day or two it would throw a BSOD and not always the same one. The various BSOD stop codes have been 0x00000139, 0x0000001a, 0x00000019, 0x00000001, 0x0000000a and as far as I can tell no one happens more than any other. Also not only BSOD's but I've seen a number of disk related errors as well:A corruption was discovered in the file system structure on volume C:.

A corruption was discovered in the file system structure on volume Boot The driver detected a controller error on DeviceHarddisk1DR1 I believe that the BSOD's preceded the start of the disk related errors. Various things that I've tried to identify a hardware problem: Ran Seagate Seatools both short and long test and the hard drives passes bothRan Memtest86+ for a full day with no errorsUpdated the Catalyst chipset drivers from the version on the driver cd to the latest available from the AMD websiteSwapped the Thermaltake PSU for a Corsair PSU

I've put together four AMD based machines in the last four months with various Asus motherboards and mostly similar specs, the first three have Windows 7 Pro installed and work perfectly but this fourth one nothing I've done has made any difference and I can't find a hardware based problem although I suppose there's always a chance it's a bad CPU or motherboard. If that's the case how would I know that and which part it is?

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Debugging :: Recurring BSODs On New 8.1 64 Build?

Mar 30, 2014

I just put together a new 8.1 system and it seems to randomly BSOD me every few hours. It also has had issues with Windows Update - still not updating KB2919907.

...not sure if they are related.

I've update all the MoBo drivers as well as the BIOS.

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Debugging :: Different BSoDs In Random Situations

Jan 29, 2014

I'm experiencing random BSoDs on upgraded computer. I'll admit that in previous build I also had BSoD's and it may be related: BSoD BCCode 3b and 7e- random but mainly games - Windows 7 Forums

Specs:
MOBO: GA-B85M-D3H (it's new)
CPU: i5 4570 (new)
GPU: MSI r9 270 Gaming (new)
RAM: 2x 2GB GoodRam 1333 mhz CL9 (old))
PSU: Fortron FSP-460 GHN 460 W (old)
HDD: Seagate 1 TB ST1000DM003 (new; system), Samsung HD502HJ 500 GB (Old, formatted and partitions merged in Windows, empty for now)
OS: Windows 8.1

What I've already tested:
1) Disks full scanned in HD Tune (no problem). About SMART: Samsung shows warning state in C7, but other programs don't see any problem. It shows 1348 and had not increased.
2) RAM tested separately for 3,5 and 7 hours - no errors. But it showed strange timings (19-15-15-31) when bios and CPU-Z says correct: 9-9-9-24
3) PSU tested with multimeter. Voltages are same in idle and stress: 5 V: 5,20-5,23, 12 V: 12,10-12,15, 3,3 V: 3,35-3,39. They were changing continuously between the varies, don't know if it's correct.
4) Temperatures are OK
5) No OC
6) 10 min Furmark - no problems

BSoD info:
1st: PC was quite idle - I left it for download games on Origin and Steam
2nd: computer was idle, maybe chrome and instant messenger on but I didn't use the PC
3rd: It was at the end or even after the origin finished downloading a update and when watching flash player video

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Debugging :: Win 8.1 - BSODs Pop Up With Different Error Messages?

Nov 19, 2013

So recently, after upgrading her Sony Vaio Laptop to Windoes 8.1 my girlfriend started seing BSODs that would pop with different error messages:

- KERNET_DATA_INPAGE_ERROR; shows up most of the times
- KERNET_DATA_INPAGE_ERROR (Msfs.sys); only a a few times
- MEMORY_MANAGEMENT. showed up once.

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Debugging :: BSODs At Startup Or From Sleep

Feb 2, 2014

I have a Samsung Series 5 laptop that I got last summer that has given me a series of problems, the biggest of which was the Windows 8.1 upgrade. That's been undone now and it boots properly and works well again, except that when starting up, or waking from sleep, it will restart and give me the little message that says my computer had a problem and had to restart and do I want to send the dumps to Microsoft. It used to do this before Windows 8.1. It has done it twice in the past 24 hours and I tried to read my minidumps but of course cannot without installing the whole SDK which I hope not to do. I downloaded the diagnostic tool and ran it and have the result to attach. I hope this is right.

The PC is a Samsung running Windows 8, 64bit. I have Online Armor firewall, Emsisoft Antimalware, and Avast antivirus. Did I have omitted anything. I have the minidumps zipped up, if they are not included in the diagnostic file.

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Debugging :: Two Different BSODs - Unpredictable Timing

Sep 15, 2014

I've got two different BSODs, one of which is the "PAGE_FAULT_IN_NONPAGED_AREA", and the other always reboots so quickly that I don't have time to even read the error code.

I've attached the logs below:

Added another set of logs from the "dm log collector.exe" tool

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Debugging :: BSODs - Different Error Messages On Different Usage

Jun 12, 2014

For a while now I've been getting BSODs, sometimes while playing games, sometime when watching Youtube, sometimes when using other programs. I'm suspicious of a driver issue, but when I tried using verifier.exe and rebooting I get another BSOD - "driver_verifier_iomanager_violation" followed by it rebooting a couple of times, more BSODs, giving an error and forcing a system restore.

Zip attached - I have a whole load other minidumps going back a couple of months if they're useful!

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