Debugging :: ASUS G750jx Laptop - Multiple Different Code BSODs On Windows 8
Jul 5, 2014
I got a new ASUS G750jx laptop two weeks ago and have been having crashes since the first day.
So far I've tried various hardware diagnostic tools:
Memtest - ran it for 19 hours in multi-thread mode, did 11 passes and had no errors
Intel diagnostic tool - found no errors
Seatools - had no errors
Fumark, 3dmark - without troubles
Ran system with driver verified enabled, had crashes, but all of them related to nt kernel and don't really give much information ( i had updated to windows 8.1 at that time )
Couple of days ago reseted everything back to factory settings and had more luck getting references to specific drivers in minidumps, like sortport.sys, dxgkrnl.sys and nvlddmkm.sys. Obviously tried all newest drivers from the manufacturer website, but problems still persist.
Unfortunately I've removed latest dumps, so I'm attaching previous ones : [URL] ....
And and small output from sf tool, too bad cannot go back and get a better one : [URL] ....
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Mar 8, 2014
I have an Asus laptop that has recently been migrated from Windows 8.0 to Windows 8.1. I had few issues with Windows 8, after I got used to how it functions. Now, it usually takes 8-10 boot tries to make it through all the freezing issues before I get a successful boot. It rarely stops at the same place in the boot cycle. I have tried to use the Windows troubleshooter, selecting the restart issues, but it did not find any issues needing to be resolved. I have updated the drivers using driverscan, and it did update 31 drivers, but did not effect any changes to the freezing/lockups. I have configured the PC to create a complete dump upon lockups, but have not restarted the PC after the change since it takes so many tries to get to a workable configuration. I am attaching the SFdebug file as an attachment to this post.
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Apr 2, 2014
I use lenovo z510i i7 4702QM 8gb laptop.Nearly everyday i'm getting a bsod while working.I only use my laptop for my job,never play games or make hard use.I belive that bsods are from device drivers of microsoft.All intel and nvidia drivers are updated from their own sites and other from lenovos site.*.zip file attached to this message contains the dump file of last crash.
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Sep 15, 2014
I needed Windows again and decided to try it once again and immediatly got random BSOD again, right after a fresh installation and even after getting all updates and all the newest device drivers. Being within warranty I handed the notebook in to an authorized service partner. Disappointed I switched back to Linux and never had the time to investigate the problems any further. I also installed Windows 8 and the problems persisted.
Now I decided to investigate any further and decided to install Windows 8.1. From the beginning and also after upgrading to the newest available device drivers I'm experiencing the following BSOD.
Just a screenshot from BlueScreenView:
Attached you find the results of SF Diagnostic Tool. I also get some other instabilities, like crashing System Services, as shown in Event Viewer screenshot:
I did some memory tests, several with different versions of MEMTEST86+ and one over 48 hours with Windows Memory Diagnostic. I also ran Intel Processor Diagnostic Tool and got no errors.Assuming failing device drivers I enabled Driver Verifier as described in the forum (only mentioned tests and non-MS-drivers) and oddly I experienced only 1 BSOD during about 48 hours of operation with activated driver verifier (but unfortunately nothing driver specific). Normally I get at least 2 BSOD a day.
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Mar 18, 2014
I've been dealing with shoddy drivers for about three months now and recently it got so bad I had 9 BsoD's in one day. At that point I made major changes and got rid of everything that was unnecessary. Unfortunately I'm still having problems, with two BSoD's here in the last hour.
I'll attach the two BSoD's I've just had along with the data from msinfo32 in hopes this can finally stop.
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Sep 19, 2013
I have a brand new ASUS G750JX running Win 8. The OS is on a 750 GB HDD and I would like to install a 256 GB SSD and move the OS and a few programs to the SSD. Can I clone the drives than use 750 GB HDD for storage? Or is the a better way of moving all the stuff to my SSD?
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Jan 8, 2014
I seem to get 1 BSOD each day I use my computer for more than an hour or two.
MSI GT70 2OD
Intel i7 4700mq
Intel HD4600 and Nvidia GTX780m
I have been told previously that the BSOD's i get have been graphics driver related. I have basically been going through every different driver I can find to hopefully find a combination where they do not conflict and crash.
I was thinking I should roll back to windows 8 from 8.1 but a quick look around and it seems these GT70's suffer from the blue screens on windows 8 too.
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Sep 15, 2014
Recently my computer has been crashing multiple times with BSOD errors, quite a few of them are different to each other. Here is a couple of BSODs I've noted down, although I guess they'll be in the dump files:
- BAD_POOL_HEADER
- IRQL_NOT_LESS_OR_EQUAL
- nvlddmkm.sys (pretty sure it was this or similar to)
There were a few others as well. Like I mentioned in the title, most occur whilst the computer is booting up. The computer mostly crashes just after the boot options are shown or just as the lock screen appears. I've added the diagnostic files so you can view them.
I'm pretty sure these started happening after my house had a power cut a week ago, and my computer was on at the time (so it was shutdown instantly). I wiped my computer and reinstalled Windows a few days ago, however I'm still getting the BSODs. Also, the computers crashed in other ways - for example, I was on it two days ago and everything connected to the computer died (mouse, keyboard, monitor), as in they stopped connecting to the computer. As well as this, on the same day I tried using it and it went to a darkish brown screen.
As you can see, its in a bit of a state. However, I am generally able to use it after one or two crashes and restarting it.
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Apr 13, 2014
I've been having fairly frequent, seemingly random BSOD's lately, only major hardware change I've made recently was upgrade my videocard to my current Nvidia GTX 750 Ti.
Errors are multiple, including Kernel_Security_Check_Failure, PFN_List_Corrupt, and System_Service_Exception.
Ran memory check and hard drive error check, no problems there.
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Jun 5, 2014
I have problems with BSODs and computer unexpected power loose. Even in idle mode computer cxan restart itself. When I go to the sleep mode and wake it up I have always mutiple bsods at the windows startup. After few resets it starting up correctly and then sometimes (sometimes not) rebooted in second.
In my computer there is minimal hardware connected:
1. Mouse
2. Keyboard
3. Monitors x3
4. 2 hard drives (1xSSD, 1xSATA3)
5. External PCI music card
6. 4x DDR3 RAM
I've tested RAM in memtest about 12 hours by booting it from usb. In the post attachment my debug files (dumps etc).
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Jun 17, 2014
I bought a new laptop Lenovo Z510 with 16GB of RAM already and it seems that I am dealing with tons of problems. I got it back to warranty they changed the RAM and the situation seems to have improved significantly.
But even with that I still have faced several BSODs and a lot of problems in the event viewer plus to random crashes for some some apps like firefox.
I attached the files hoping that we get this one sorted.
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Apr 17, 2014
I have this laptop: Amazon.com : ASUS A55A-AH51-WT 15.6-Inch LED Laptop (White) : Laptop Computers : Computers & Accessories, with additional 4gb Kingston ram aftermarket.
I am getting BSOD crashes whenever I play video games, like league of legends. They happen randomly and with seemingly no direct cause.
Windows has given me solutions to update my graphics card drivers, but whenever I "update" it gives me the same one I have and continuously says to update the driver.
including updating to the generic Intel Iris graphics drivers, but it still crashes.
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Aug 28, 2014
I'm using a asus k450j laptop, the laptop only have a few months so its almost new, it's rare happening bsod, this time happened while seeing a movie.
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Jul 19, 2014
I built a computer recently. Since day one I get BSODs but the drivers, and Bug/Checks listed are never the same.I was thinking it couldn't be a single device or driver so I've:
Replaced the MOBO.
Repair Installed the OS.
Replaced the RAM.
It BSOD'd multiple times between each change.
The only things I've run are IE/FF and Ableton Live 9. Ableton is usually running during the BSOD but it was not the last time.
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Apr 27, 2012
I'm using the Asus Eee Slate EP121. This happened more than once that Windows prompted me to install an update, then fails. Sometimes the update prompt disappears even though it was not installed. Today it prompted me to install an update called "Qualcomm Atheros Communications driver update for Bluetooth Module" and failed.
Error code 80070103.
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Aug 16, 2013
ASUS P8 Z77-V LK mobo has 1 each VGA, HDMI, DVI-D & Display
At first I was not confused thinking I could use VGA or DVI for my monitor and HDMI or VGA for my TV
Then I started reading about 'Display Port' and confusion set in.
1. -> Can I just use HDMI & DVI off the board at the same time to use 2 monitors ?
2. -> or Do I have to use an adapter and 'Display Port' for the 2nd monitor ?
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Jul 16, 2014
Lately i am getting some bsod's while playing games. They started in Windows 7 and did not involve any software installations ( PC ran all games for 2 years and suddenly they appeared).
I installed Windows 8.1 and it still happens.
My HDD is a prime suspect.
Here are the dumps.
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Jul 31, 2014
Specs :
Windows 8.1 x64
Intel X58-based Alienware Aurora mobo
12GB DDR3 ram
Intel i7 920
I've been trying to troubleshoot an issue with my fan speed running at max speed from boot to Windows 8.1 desktop loading. This happened after installing Alienware Command Control which, unbeknownst to me, was not compatible with Windows 8.1 x64 and has, I think, loaded an incompatible (with Windows 8.1 x64) firmware version to my MIO board.
To try to remedy this I have:
Uninstalled that software.
Performed a power drain to see if that would reset the MIO board (which controls fan speeds).
Tried restoring a previous disk image.
Tried installing a fresh copy of Windows 8.1 - this step went wrong for some reason and didn't complete.
Tried a CMOS reset.
None of this has worked and now I'm stuck in a loop I can't get out of.
If I try to boot from the drive I fresh installed Windows 8.1 on, I get BSOD "whea_uncorrectable_error".
If I try not boot from a Windows 8.1 install disc or my Macrium Reflect repair disc, I get BSOD "Machine Check Exception".
I've tried a CMOS reset a couple more times, made sure the time is correct and have loaded optimal defaults.
I'm at a loss what to try next. Prior to the BSOD's, I'd decided to gamble on it being a MIO board problem and ordered a new one from eBay.
If I can't install Windows then the new board is useless. I don't believe the MIO board is causing the BSOD's - it booted fine (albeit loudly) after restoring to a previous disc image of Windows.
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Jun 1, 2014
my PC's been plagued by various issues for a while now, such as various BSODs and programs suddenly crashing and unwilling to start again until a reboot. I'm hoping the fix for the latter is the same as the fix for the BSODs.
Since the blue screens usually seem to reference some form of memory, be it physical or virtual, I've had windows memory diagnostics do a bunch of extended passes, but it found no problems, and Samsung Magician says the SSD is fine too, which means I'm increasingly hopeful it's just a software issue.
Latest dump was made with driver verifier, by the way.
PC is an Asus Z87 pro mobo, with i7 4770k CPU and Geforce GTX 780.
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Nov 1, 2013
I did a fresh install hoping that it would get rid of my BSODs which were numerous. So far, I only have 5 BSODs that I have had the patience to allow Windows to get to 100% on. I easily BSOD once a day, most are with MEMORY_MANAGEMENT or IRQL_NOT_LESS_OR_EQUAL.
I have run memtest86+ ad nauseum with no errors, as well as Prime 95 for over 24 hours, I am stable and these are not temperature errors (30c idle, 71c at load).
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Jun 6, 2014
I've tried lots of different driver updates across everything to solve these BSOD errors and at many times had thought I'd solved them only to crash later. They *mostly* occur during gaming, but a couple times have just been while browsing the web.
I've uploaded the required .zip according to instructions and here's a screenshot of Speccy, showing my system specs:
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Nov 26, 2013
So I've been getting tons of BSoDs after logging into my account on Windows 8 with a small chance of logging in successfully
My laptop is a Ultrabook 14z (Inspiron 5423)
i5-3317U
6 GB RAM
Intel HD Graphics 4000
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May 21, 2014
I've a problem with my computer. From a few day i expect a random BSOD on my computer. I don't have do nothing like hardware modify or software upgrade but the problem still persist.
Today I've try to reinstall my OS (Windows 8.1 Update 1) but the problem still persist. Try again without install any driver, but only following Windows Update and the problem appear again. I've 2 MiniDump and a FullDump ...
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Mar 30, 2014
I have bought my Acer laptop about 6 weeks ago and immediately updated to windows 8.1 (it had preinstalled windows 8). So after doing that I got first BSOD in two or three days. Because I thought I did something wrong during the update or when installing some of my applications, I decided to refresh my computer to factory settings after getting a couple of more BSOD's. So I did a factory reset and updated to windows 8.1 according to the instructions by Acer. Everything went great except for one thing. After a couple of days, BSOD's began repeating again. So I decided to update all of my drivers and uninstall McAfee internet suite. Nothing worked.
I finally decided to do another factory reset, but this time to stay on Windows 8 and run only basic software for couple of days and then begin to install some of additional applications. Everything went fine, but after two weeks without crash, it happened again. And it happened random, so I didn't keep in mind which software was last installed. So that first one on Windows 8 happened on March 19th, and second one happened today.
Both of them were driver_irql_not_less_or_equal with ntoskrnl.exe
I don't know anymore what to do... I'm including .zip file in attachments for further analysis.
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Apr 7, 2014
I've had a mild BSOD (mostly page_fault_in_nonpaged_area and rarely irql_not_less_or_equal) problem since I built my computer (3 years now) but after trying to figure out what caused them and finding nothing I just gave up and dealt with them. Recently I reinstalled Windows and went from Win 7 to Win 8. I formatted everything and apparently it is not a virus or software problem. The reason I dealt with them was because they weren't coming up as often as they do now. They are so frequent I can't work or do anything anymore.
After browsing a few forums I learned it might be a memory error. So I tried removing the RAM sticks and shuffling them around the slots. I ran memtest86+ for around 12 hours (making 10 passes) and it found nothing.
I also read it might be the hard disk's fault. I tried unplugging every one of them (besides the one with the system) and ran CHKDSK and nothing.
They appear completely at random; closing or opening Windows, surfing the net, browsing data on disks, etc. I am completely lost.
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Nov 28, 2013
The problem I am having is being caused by ntoskrnl.exe And I believe this is a major problem. Before it gets out of hand I have come to this area to report it.
As you will see from the .dmp files I have uploaded, I am having issues around every 20mins -1 hour.
I have only recently installed Windows 8 Pro, to avoid BSOD's as I have been experiencing an overload of them on my Windows 7 Installation. To be safe I have made a dual boot to avoid file deletion, so I can also upload those .dmp's if you wish.
This computer isn't even a month old and it is acting up. A common "Bug Check Code" is 0x0000000a. This was on Windows 7. Now a common "Bug Check Code" is 0x0000001a.
I have been using an application called BlueScreenView to access and see what Codes I've been receiving. I've been signing into Windows 8 using a email address I created.
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Oct 13, 2013
For the past couple of months, I have been noticing unexpected freezes on Windows 8. Since I have access to MSDN, I decided to do a fresh install of Windows 8.1 to see if it solves my problem.
Now, when it freezes, it actually shows me some useful information. BSOD is labled as BAD_POOL_HEADER and I have grabbed the 2 dump files and other info in the zip file attached to this post.
Memtest and Chkdsk show no problems after running both. Memtest did about 6 passes last night without any errors so I know for sure it's not a problem with my RAM. Chkdsk showed no errors after running it in my 8.1 bootable USB so my SSD is fine. I also have the latest Kingston SSD firmware. NVIDIA Graphics card drivers are also updated to support Windows 8.1. Still not sure what's causing it.
BlueScreenView shows the following confilcts:
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Jul 9, 2014
i have been experience Constant BSOD. I read on forums that it had to do with the Killer Network. I know Im a Windows 7 User and this is Windows 8.
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Aug 13, 2013
I installed Windows 8 Pro a couple of weeks ago, and I've been getting A LOT of blue screens of death since then with different errors. Or sometimes my computer would just freeze, turn off and it wouldn't turn on without several tries (same thing happened when I had Windows 7 sometimes). I uploaded the .zip file with my information. What should I do?
Just got a couple of BSODs once again, first one was something like "Kernel mode exception not handled" and now I've got "Driver overran stack buffer".
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Jun 3, 2014
I have just put together my third build and I'm running into problems
CPU: Intel Core i7-4770K 3.5GHz Quad-Core Processor
Motherboard: ASRock Z87 Extreme4 ATX LGA1150 Motherboard
Memory: Patriot Viper 3 16GB (2 x 8GB) DDR3-1600 Memory
Storage: Samsung 840 EVO 250GB 2.5" Solid State Drive
Storage: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
Video Card: EVGA GeForce GTX 770 4GB Dual Superclocked ACX Video Card
Case: NZXT H440 (Red/Black) ATX Mid Tower Case
Power Supply: XFX ProSeries 750W 80+ Gold Certified Fully-Modular ATX Power Supply
Operating System: Microsoft Windows 8.1 (OEM) (64-bit)
CPU Cooler: Kraken x60
A week or so ago I installed windows on the SSD, set everything up. I had some issues with windows detecting the HDD but once I installed all the motherboard drivers, new bios, etc., everything seemed good. Unfortunately I started hitting random BSODs quite frequently, each time a different type. I got frustrated so I re installed windows and did a more patient and methodical install of the drivers and software. Tonight I got around to installing the remaining motherboard drivers, as well as a few of my apps (things like Chrome, Dropbox, Evernote) as well as GPU drivers, Audio drivers, etc.
TONS of bsods!!
My SF Diagnostic Tool Log: [URL] .....
Here is my speccy snapshot: [URL] .....
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Feb 17, 2014
I've recently started getting frequent BSODs and I am not entirely sure why. There doesn't seem to be anything I know that would be causing it. I had the pagefile disabled on my ssd and recently enabled it again to catch the dump file if I BSOD again and I just did. Attached is the SF Diagnostic file with the relevant information.
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