Debugging :: BSODs Occurring Randomly On Windows 8 Pro - 0x0000001a
Nov 28, 2013
The problem I am having is being caused by ntoskrnl.exe And I believe this is a major problem. Before it gets out of hand I have come to this area to report it.
As you will see from the .dmp files I have uploaded, I am having issues around every 20mins -1 hour.
I have only recently installed Windows 8 Pro, to avoid BSOD's as I have been experiencing an overload of them on my Windows 7 Installation. To be safe I have made a dual boot to avoid file deletion, so I can also upload those .dmp's if you wish.
This computer isn't even a month old and it is acting up. A common "Bug Check Code" is 0x0000000a. This was on Windows 7. Now a common "Bug Check Code" is 0x0000001a.
I have been using an application called BlueScreenView to access and see what Codes I've been receiving. I've been signing into Windows 8 using a email address I created.
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Sep 15, 2014
Recently my computer has been crashing multiple times with BSOD errors, quite a few of them are different to each other. Here is a couple of BSODs I've noted down, although I guess they'll be in the dump files:
- BAD_POOL_HEADER
- IRQL_NOT_LESS_OR_EQUAL
- nvlddmkm.sys (pretty sure it was this or similar to)
There were a few others as well. Like I mentioned in the title, most occur whilst the computer is booting up. The computer mostly crashes just after the boot options are shown or just as the lock screen appears. I've added the diagnostic files so you can view them.
I'm pretty sure these started happening after my house had a power cut a week ago, and my computer was on at the time (so it was shutdown instantly). I wiped my computer and reinstalled Windows a few days ago, however I'm still getting the BSODs. Also, the computers crashed in other ways - for example, I was on it two days ago and everything connected to the computer died (mouse, keyboard, monitor), as in they stopped connecting to the computer. As well as this, on the same day I tried using it and it went to a darkish brown screen.
As you can see, its in a bit of a state. However, I am generally able to use it after one or two crashes and restarting it.
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Mar 20, 2014
Computer has been recently crashing every so often. I update most of my driver, which at first seemed to fix the issue, but the BSOD started again. It also seems to crash when I am using IE11 desktop over Chrome but have not confirmed this yet.
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Feb 21, 2014
My computer Bluescreens very randomly without giving much information on what caused it.I can sometimes go a full day without a single bsod and somedays I get 10 within 30 mins. Only connection I've (maybe) figured out is that all these bsod's seem to happen when my comp is connected to internet and either downloading something or sending something. Like when I log into games and try to connect into a server i get bsod...or if I don't I can play that game for hours only to get the bsod when I quit game and return to desktop. Sometimes using chrome just to browse web or switching tracks on spotify can cause issues aswell.
My computer was first bought and build around 2012 with some upgrades such as more ram and new GPU. I've ran this comp with a stable OC of 4.0/4.0 and never before having any problems with either my system heating up or freezing. Now I've returned to stock clocks to rule out any unstable oc.
I'v done pretty much all i know about debugging and trying to figure out which programs/drivers/hardware are causing my system to be so randomly unstable. My head keeps telling me this is some driver related cause it started what seems to be "all of a sudden"
Things I've done:
Return stock OC
Ran memtest for 14 passes = 0 errors
Ran Prime for ~4 hours = 0 errors and temps maxed at 60 c
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Jan 25, 2014
So this is occuring randomly, no pattern that i can notice for when it BSOD's. I know that this error is hardware related, but i have no clue which aspect of my hardware is causing it. .dmp file ---> [URL] .....
Full PC Specs for if i crash again:
AMD Phenom II x4 965 @3.4 GHz (stock)
m5a99x EVO r2
2x4 GB kingston hyper x RAM @1600MHz
AMD Radeon r9 270x
Corsair 500W PSU
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May 8, 2014
My computer has been randomly crashing for almost 1 week now. I initially thought it was caused by Avast, but uninstalling it didn't solve the problem. I then updated my network card driver as suggested by an error in one of the dump files, but that too wouldn't do it. I ran the Hardware and Devices troubleshooter, shut off the computer for 3 hours in hopes for it to cool off, but no luck there either. I remember having this problem 1 year ago and I was advised then to update my graphics card driver , but the update process wouldn't complete successfully. The computer always crashed each time before the finish line, so I was advised to use the OS generic driver instead and I've lived in peace ever since until this issue resurfaced ~1 week ago.
Latest crash: The latest BSOD crash occurred today at 6:53 AM EST and here's what could explain the problem according to BlueScreenView:
Bug Check String: BAD_POOL_HEADER
Bug Check Code: 0x00000019
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+7b340
File Description: NT Kernel & System
Here are my environment details:
OS: Windows 8
Processor: AMD Athlon || X4 635 2.9 GHz, 64-bit
RAM: 14.0 GB (13.7 GB Usable) => custom installed
Display driver: ATI Radeon HD 4200 (Microsoft Corporation - WDDM v1.1) => As explained above.
Make: HP Pavilion p6520f
Browser: FF 29 (same issue with the latest release of Chrome and IE 10)
I've also attached a zip of the dump files.
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Sep 15, 2014
I've got a small BSOD problem with my Windows 8.1 x64 installation. An hour ago my computer crashed while I wasnt near it (it only heard the restart peep). The last time it crashed I was able to note the error message, which stated:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (nvlddmkm.sys)
After googeling a bit I found out, that the BSOD might be caused by bad drivers, so I enabled the Driver Verifier (following this instructions). I hope the crash dump mentioned in the driver verifier HowTo is included within the .zip. I've found another dump file under C:WindowsMEMORY.DMP but thats about 450MB, so I probably cant upload it here. So I copied the text with WinDbg x64 and put it here: Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64 Copyright (c) Mic - Pastebin.com
After having a crash with the verifier active I dont know what to do now
My system
- Motherboard: Gigabyte GA-Z97P-D3
- CPU: Intel i5-4460
- GPU: nVIDIA Geforce 8800 GT
- 8GB RAM
- Win 8.1 x64 (with all updates)
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Feb 6, 2014
maybe 2 weeks I get randomly BSODs, sometimes with "Multiple_IRP_Completed_Requests", sometimes with "PFN_LIST_CORRUPT" errors.
It felt to me that they appeared more often after starting the computer out of standby/hibernate. But today it happend while watching a video over HDMI. After starting, Windows tells me that it wants to send the following to Microsoft (just in case it's important):
C:WindowsMinidump20614-27531-01.dmp
C:UsersUserAppDataLocalTempWER-89953-0.sysdata.xml
C:WindowsMEMORY.DMP
My System:
Acer Aspire 3820TG Notebook (3,5 years old)
Windows 8.1 Professional
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Feb 15, 2014
So, I recently installed Sid Meier's Pirates on my new laptop. Unfortunately, the game has frozen three times so far during action sequences, causing DPC Watchdog Violations and a restart of the computer. Any way to diagnose from error Files what the specific problem I'm having might be.
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Jun 2, 2014
I am getting a Kernel Inpage Data Error almost daily, usually while my computer is sitting idle with only Firefox running. I have run chkdsk to no avail. attached is the SF file.
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Mar 13, 2013
After spending hoursonline on these BSODs, I finally decided to spit the error out somewhere since BSOD can occur out of nowhere and situation is different for everybody.
My friend and I bought Asus N55 and N56VM on 27th Feb 2013 respectively. We both had Windows 7. Unfortunately, after a few updates, I got BSOD on the very first day. I've had Vaio F113fx/b before.
After days of trials on figuring out problem and experiencing BSODs 3-4 times a day on average, I planned to update to Windows 8. For the first 7-8 hours after install, it was clean and there were no BSODs but right after few games installations and updates, boom, had a BSOD on 'Memory Management 0x0000001a".
Therefore, I installed BlueScreen Viewer to find out what was causing these BSODs and same as before (in Windows 7), it's ntoskrnl.exe.
I've attached minidump files ....
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Jul 16, 2014
Lately i am getting some bsod's while playing games. They started in Windows 7 and did not involve any software installations ( PC ran all games for 2 years and suddenly they appeared).
I installed Windows 8.1 and it still happens.
My HDD is a prime suspect.
Here are the dumps.
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Jul 31, 2014
Specs :
Windows 8.1 x64
Intel X58-based Alienware Aurora mobo
12GB DDR3 ram
Intel i7 920
I've been trying to troubleshoot an issue with my fan speed running at max speed from boot to Windows 8.1 desktop loading. This happened after installing Alienware Command Control which, unbeknownst to me, was not compatible with Windows 8.1 x64 and has, I think, loaded an incompatible (with Windows 8.1 x64) firmware version to my MIO board.
To try to remedy this I have:
Uninstalled that software.
Performed a power drain to see if that would reset the MIO board (which controls fan speeds).
Tried restoring a previous disk image.
Tried installing a fresh copy of Windows 8.1 - this step went wrong for some reason and didn't complete.
Tried a CMOS reset.
None of this has worked and now I'm stuck in a loop I can't get out of.
If I try to boot from the drive I fresh installed Windows 8.1 on, I get BSOD "whea_uncorrectable_error".
If I try not boot from a Windows 8.1 install disc or my Macrium Reflect repair disc, I get BSOD "Machine Check Exception".
I've tried a CMOS reset a couple more times, made sure the time is correct and have loaded optimal defaults.
I'm at a loss what to try next. Prior to the BSOD's, I'd decided to gamble on it being a MIO board problem and ordered a new one from eBay.
If I can't install Windows then the new board is useless. I don't believe the MIO board is causing the BSOD's - it booted fine (albeit loudly) after restoring to a previous disc image of Windows.
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Apr 2, 2014
I use lenovo z510i i7 4702QM 8gb laptop.Nearly everyday i'm getting a bsod while working.I only use my laptop for my job,never play games or make hard use.I belive that bsods are from device drivers of microsoft.All intel and nvidia drivers are updated from their own sites and other from lenovos site.*.zip file attached to this message contains the dump file of last crash.
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Jun 1, 2014
my PC's been plagued by various issues for a while now, such as various BSODs and programs suddenly crashing and unwilling to start again until a reboot. I'm hoping the fix for the latter is the same as the fix for the BSODs.
Since the blue screens usually seem to reference some form of memory, be it physical or virtual, I've had windows memory diagnostics do a bunch of extended passes, but it found no problems, and Samsung Magician says the SSD is fine too, which means I'm increasingly hopeful it's just a software issue.
Latest dump was made with driver verifier, by the way.
PC is an Asus Z87 pro mobo, with i7 4770k CPU and Geforce GTX 780.
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Nov 1, 2013
I did a fresh install hoping that it would get rid of my BSODs which were numerous. So far, I only have 5 BSODs that I have had the patience to allow Windows to get to 100% on. I easily BSOD once a day, most are with MEMORY_MANAGEMENT or IRQL_NOT_LESS_OR_EQUAL.
I have run memtest86+ ad nauseum with no errors, as well as Prime 95 for over 24 hours, I am stable and these are not temperature errors (30c idle, 71c at load).
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Jun 6, 2014
I've tried lots of different driver updates across everything to solve these BSOD errors and at many times had thought I'd solved them only to crash later. They *mostly* occur during gaming, but a couple times have just been while browsing the web.
I've uploaded the required .zip according to instructions and here's a screenshot of Speccy, showing my system specs:
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Nov 26, 2013
So I've been getting tons of BSoDs after logging into my account on Windows 8 with a small chance of logging in successfully
My laptop is a Ultrabook 14z (Inspiron 5423)
i5-3317U
6 GB RAM
Intel HD Graphics 4000
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Sep 15, 2014
I needed Windows again and decided to try it once again and immediatly got random BSOD again, right after a fresh installation and even after getting all updates and all the newest device drivers. Being within warranty I handed the notebook in to an authorized service partner. Disappointed I switched back to Linux and never had the time to investigate the problems any further. I also installed Windows 8 and the problems persisted.
Now I decided to investigate any further and decided to install Windows 8.1. From the beginning and also after upgrading to the newest available device drivers I'm experiencing the following BSOD.
Just a screenshot from BlueScreenView:
Attached you find the results of SF Diagnostic Tool. I also get some other instabilities, like crashing System Services, as shown in Event Viewer screenshot:
I did some memory tests, several with different versions of MEMTEST86+ and one over 48 hours with Windows Memory Diagnostic. I also ran Intel Processor Diagnostic Tool and got no errors.Assuming failing device drivers I enabled Driver Verifier as described in the forum (only mentioned tests and non-MS-drivers) and oddly I experienced only 1 BSOD during about 48 hours of operation with activated driver verifier (but unfortunately nothing driver specific). Normally I get at least 2 BSOD a day.
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May 21, 2014
I've a problem with my computer. From a few day i expect a random BSOD on my computer. I don't have do nothing like hardware modify or software upgrade but the problem still persist.
Today I've try to reinstall my OS (Windows 8.1 Update 1) but the problem still persist. Try again without install any driver, but only following Windows Update and the problem appear again. I've 2 MiniDump and a FullDump ...
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Mar 30, 2014
I have bought my Acer laptop about 6 weeks ago and immediately updated to windows 8.1 (it had preinstalled windows 8). So after doing that I got first BSOD in two or three days. Because I thought I did something wrong during the update or when installing some of my applications, I decided to refresh my computer to factory settings after getting a couple of more BSOD's. So I did a factory reset and updated to windows 8.1 according to the instructions by Acer. Everything went great except for one thing. After a couple of days, BSOD's began repeating again. So I decided to update all of my drivers and uninstall McAfee internet suite. Nothing worked.
I finally decided to do another factory reset, but this time to stay on Windows 8 and run only basic software for couple of days and then begin to install some of additional applications. Everything went fine, but after two weeks without crash, it happened again. And it happened random, so I didn't keep in mind which software was last installed. So that first one on Windows 8 happened on March 19th, and second one happened today.
Both of them were driver_irql_not_less_or_equal with ntoskrnl.exe
I don't know anymore what to do... I'm including .zip file in attachments for further analysis.
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Apr 7, 2014
I've had a mild BSOD (mostly page_fault_in_nonpaged_area and rarely irql_not_less_or_equal) problem since I built my computer (3 years now) but after trying to figure out what caused them and finding nothing I just gave up and dealt with them. Recently I reinstalled Windows and went from Win 7 to Win 8. I formatted everything and apparently it is not a virus or software problem. The reason I dealt with them was because they weren't coming up as often as they do now. They are so frequent I can't work or do anything anymore.
After browsing a few forums I learned it might be a memory error. So I tried removing the RAM sticks and shuffling them around the slots. I ran memtest86+ for around 12 hours (making 10 passes) and it found nothing.
I also read it might be the hard disk's fault. I tried unplugging every one of them (besides the one with the system) and ran CHKDSK and nothing.
They appear completely at random; closing or opening Windows, surfing the net, browsing data on disks, etc. I am completely lost.
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Oct 13, 2013
For the past couple of months, I have been noticing unexpected freezes on Windows 8. Since I have access to MSDN, I decided to do a fresh install of Windows 8.1 to see if it solves my problem.
Now, when it freezes, it actually shows me some useful information. BSOD is labled as BAD_POOL_HEADER and I have grabbed the 2 dump files and other info in the zip file attached to this post.
Memtest and Chkdsk show no problems after running both. Memtest did about 6 passes last night without any errors so I know for sure it's not a problem with my RAM. Chkdsk showed no errors after running it in my 8.1 bootable USB so my SSD is fine. I also have the latest Kingston SSD firmware. NVIDIA Graphics card drivers are also updated to support Windows 8.1. Still not sure what's causing it.
BlueScreenView shows the following confilcts:
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Jul 5, 2014
I got a new ASUS G750jx laptop two weeks ago and have been having crashes since the first day.
So far I've tried various hardware diagnostic tools:
Memtest - ran it for 19 hours in multi-thread mode, did 11 passes and had no errors
Intel diagnostic tool - found no errors
Seatools - had no errors
Fumark, 3dmark - without troubles
Ran system with driver verified enabled, had crashes, but all of them related to nt kernel and don't really give much information ( i had updated to windows 8.1 at that time )
Couple of days ago reseted everything back to factory settings and had more luck getting references to specific drivers in minidumps, like sortport.sys, dxgkrnl.sys and nvlddmkm.sys. Obviously tried all newest drivers from the manufacturer website, but problems still persist.
Unfortunately I've removed latest dumps, so I'm attaching previous ones : [URL] ....
And and small output from sf tool, too bad cannot go back and get a better one : [URL] ....
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Aug 13, 2013
I installed Windows 8 Pro a couple of weeks ago, and I've been getting A LOT of blue screens of death since then with different errors. Or sometimes my computer would just freeze, turn off and it wouldn't turn on without several tries (same thing happened when I had Windows 7 sometimes). I uploaded the .zip file with my information. What should I do?
Just got a couple of BSODs once again, first one was something like "Kernel mode exception not handled" and now I've got "Driver overran stack buffer".
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Jun 3, 2014
I have just put together my third build and I'm running into problems
CPU: Intel Core i7-4770K 3.5GHz Quad-Core Processor
Motherboard: ASRock Z87 Extreme4 ATX LGA1150 Motherboard
Memory: Patriot Viper 3 16GB (2 x 8GB) DDR3-1600 Memory
Storage: Samsung 840 EVO 250GB 2.5" Solid State Drive
Storage: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
Video Card: EVGA GeForce GTX 770 4GB Dual Superclocked ACX Video Card
Case: NZXT H440 (Red/Black) ATX Mid Tower Case
Power Supply: XFX ProSeries 750W 80+ Gold Certified Fully-Modular ATX Power Supply
Operating System: Microsoft Windows 8.1 (OEM) (64-bit)
CPU Cooler: Kraken x60
A week or so ago I installed windows on the SSD, set everything up. I had some issues with windows detecting the HDD but once I installed all the motherboard drivers, new bios, etc., everything seemed good. Unfortunately I started hitting random BSODs quite frequently, each time a different type. I got frustrated so I re installed windows and did a more patient and methodical install of the drivers and software. Tonight I got around to installing the remaining motherboard drivers, as well as a few of my apps (things like Chrome, Dropbox, Evernote) as well as GPU drivers, Audio drivers, etc.
TONS of bsods!!
My SF Diagnostic Tool Log: [URL] .....
Here is my speccy snapshot: [URL] .....
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Feb 17, 2014
I've recently started getting frequent BSODs and I am not entirely sure why. There doesn't seem to be anything I know that would be causing it. I had the pagefile disabled on my ssd and recently enabled it again to catch the dump file if I BSOD again and I just did. Attached is the SF Diagnostic file with the relevant information.
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Mar 18, 2014
I've been dealing with shoddy drivers for about three months now and recently it got so bad I had 9 BsoD's in one day. At that point I made major changes and got rid of everything that was unnecessary. Unfortunately I'm still having problems, with two BSoD's here in the last hour.
I'll attach the two BSoD's I've just had along with the data from msinfo32 in hopes this can finally stop.
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Jul 31, 2014
I bought a new custom built PC from EveTech around 2 months ago for $1900.00. I installed windows 8.1 on it, and have just been receiving ENDLESS BSODs. At first I found out that Windows 8.1 does have issues with BSOD, so I installed Windows 8, hoping this would have been the solution.
I started doing some investigations on how to read BSODs, and initially I thought it was because of outdated drivers, bad memory etc, because all the posts that I read said that this is MOSTLY the cause of BSODs. I installed every program under the sun to search my drivers, and all stated that everything is updated...
Going further in the investigations, I thought it was because of overclocked CPU and GPU hardware, but even after resetting it back to factory default, I am still having this issue.
The absolute worst part of this, is that the BSODs are never the same - they are constantly throwing a new .sys file stating that "this is the problem".
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Oct 30, 2013
so from last three days I am getting random BSODs
dumping dumps here from bluescreen view
Code: ==================================================Dump File : 103013-28984-01.dmpCrash Time : 30-Oct-13 11:36:38 AMBug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUALBug Check Code : 0x000000d1Parameter 1 : 00000000`00000028Parameter 2 [code]....
Program I was running uTorrent, Comodo, BatteryCare, NetWorx.
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Oct 15, 2013
I checked ram with hci test and cpu stability with prime95, everything went smoothly and without errors. But i got 2 bsods afterwards when i tried to type url in Firefox.
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