Debugging :: Several BSODs With New Lenovo Z510 Laptop

Jun 17, 2014

I bought a new laptop Lenovo Z510 with 16GB of RAM already and it seems that I am dealing with tons of problems. I got it back to warranty they changed the RAM and the situation seems to have improved significantly.

But even with that I still have faced several BSODs and a lot of problems in the event viewer plus to random crashes for some some apps like firefox.

I attached the files hoping that we get this one sorted.

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Debugging :: ASUS G750jx Laptop - Multiple Different Code BSODs On Windows 8

Jul 5, 2014

I got a new ASUS G750jx laptop two weeks ago and have been having crashes since the first day.

So far I've tried various hardware diagnostic tools:

Memtest - ran it for 19 hours in multi-thread mode, did 11 passes and had no errors
Intel diagnostic tool - found no errors
Seatools - had no errors
Fumark, 3dmark - without troubles

Ran system with driver verified enabled, had crashes, but all of them related to nt kernel and don't really give much information ( i had updated to windows 8.1 at that time )

Couple of days ago reseted everything back to factory settings and had more luck getting references to specific drivers in minidumps, like sortport.sys, dxgkrnl.sys and nvlddmkm.sys. Obviously tried all newest drivers from the manufacturer website, but problems still persist.

Unfortunately I've removed latest dumps, so I'm attaching previous ones : [URL] ....

And and small output from sf tool, too bad cannot go back and get a better one : [URL] ....

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Lenovo Laptop Fan Not Working With System?

Nov 29, 2013

So just few days ago i was playing with my laptop and it got really slow, I though it might be programs I've had opened or something but I just noticed something

My fan doesn't seem to work when my CPU needs it, i used core-temp and the temperatures are at something like 80C and it feels much hotter than usual, however when i use the battery management to clear out the dust, the fan seems to work

I tried to install tpfancontrol but it gave me a winio.sys error, after some googling, it seems this is the program that allows communication between the hardware and the system.

Im running on windows 8 on a lenovo laptop g500, and it seems my fan works, but can't communicate with my system when it needs it?

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Lenovo N585 - Laptop Will Not Show Display?

Oct 14, 2014

I am fixing a customer's laptop Lenovo N585 and when I push the power button to turn on the machine, I will hear the fan spinning very low but no display. I already hook up a monitor to it but nothing happen. I pressed the FN / F3 buttons and still no display. I even removed the bottom cover to reseat the ram and still no display.

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Windows 8.1 Error On Lenovo Laptop - Needs To Restart

Oct 7, 2014

I just purchased a Lenovo Laptop recently (specifically lenovo Z50-70). From the second day since I switched on the laptop, I began to get an error as follows:

"Your computer ran into an error and needs to restart. We are collecting some info, and then we'll restart for you"

I have done only 2 major changes to the laptop. Firstly, I updated windows 8.1. Secondly, I moved some space from local disk C to D. Why is this error caused.

1. Is the error caused due to windows 8 (or) some driver files?
2. Is it because of some deleted windows files? (Although I have not deleted anything!!)
3. Can a simple re-installation of windows 8.1 solve this issue?
4. Is it because of some hardware issue?

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Win 8 Lenovo Laptop - Phantom File When Running VB6 Program

Jun 3, 2014

I have a Lenovo laptop running Windows 8.1. I run a number of VB6 programs. One is an estimating system that makes use of .dat files. When I first install the program and the files, everything works fine.

The problem comes when I 'over-write' a .dat file with a newer version, with some basic cost changes (the file updated on a different computer which contains VB6). As I 'paste' from a USB stick it asks if I want to over-write, which I obviously agree to.

However, as I run the program, I still appear to be using data from the previous file! The latest update figures are ignored.

To check this out further, I have even deleted (removed completely) the .dat file from the appropriate directory, but when running the program it still inputs data from the original file.

This leads me to believe there must be another copy of the file open somewhere (hence the phantom!), possibly as a 'last used' reference.

I have been on to the taskbar and ensured I have unchecked the two boxes about retaining files etc.

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Win 8 Pro On Lenovo G560 Laptop - Not Able To Turn On WiFi / Bluetooth?

Jan 12, 2013

I have installed w8 pro with media centre on my LENOVO G560 LAPTOP. Its has a inbuilt bluetooth and wifi ... but I cant able to turn on bluetooth...as shown in screen shot.. and sometimes same with wifi also...

Attached Thumbnails :

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Updates :: Lenovo Laptop Fails To Restore System

Sep 15, 2014

I have windows 8.1 on a lenovo laptop. A week ago there was an update and I installed it. But after that I first noticed that there was no sound. The volume control has always a red cross and I can't adjust it. Whenever I go to control panel the window freezes. Same goes windows update/recovery/system restore and other pc settings. I think something went wrong with installing the update so i want to go back to a point before that update. But how do i do that when i cant go to control panel/windows update etc.?

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Debugging :: Getting Frequent BSODs?

Feb 17, 2014

I've recently started getting frequent BSODs and I am not entirely sure why. There doesn't seem to be anything I know that would be causing it. I had the pagefile disabled on my ssd and recently enabled it again to catch the dump file if I BSOD again and I just did. Attached is the SF Diagnostic file with the relevant information.

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Debugging :: Getting Multiple BSoDs A Day?

Mar 18, 2014

I've been dealing with shoddy drivers for about three months now and recently it got so bad I had 9 BsoD's in one day. At that point I made major changes and got rid of everything that was unnecessary. Unfortunately I'm still having problems, with two BSoD's here in the last hour.

I'll attach the two BSoD's I've just had along with the data from msinfo32 in hopes this can finally stop.

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Debugging :: Random BSODs On New PC - Always Different

Jul 31, 2014

I bought a new custom built PC from EveTech around 2 months ago for $1900.00. I installed windows 8.1 on it, and have just been receiving ENDLESS BSODs. At first I found out that Windows 8.1 does have issues with BSOD, so I installed Windows 8, hoping this would have been the solution.

I started doing some investigations on how to read BSODs, and initially I thought it was because of outdated drivers, bad memory etc, because all the posts that I read said that this is MOSTLY the cause of BSODs. I installed every program under the sun to search my drivers, and all stated that everything is updated...

Going further in the investigations, I thought it was because of overclocked CPU and GPU hardware, but even after resetting it back to factory default, I am still having this issue.

The absolute worst part of this, is that the BSODs are never the same - they are constantly throwing a new .sys file stating that "this is the problem".

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Debugging :: Getting Random BSODs?

Oct 30, 2013

so from last three days I am getting random BSODs

dumping dumps here from bluescreen view

Code: ==================================================Dump File : 103013-28984-01.dmpCrash Time : 30-Oct-13 11:36:38 AMBug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUALBug Check Code : 0x000000d1Parameter 1 : 00000000`00000028Parameter 2 [code]....

Program I was running uTorrent, Comodo, BatteryCare, NetWorx.

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Debugging :: BSoDs On Windows 8.1 And 7

Jul 16, 2014

Lately i am getting some bsod's while playing games. They started in Windows 7 and did not involve any software installations ( PC ran all games for 2 years and suddenly they appeared).

I installed Windows 8.1 and it still happens.

My HDD is a prime suspect.

Here are the dumps.

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Debugging :: Getting Random BSoDs On 8.1?

Oct 15, 2013

I checked ram with hci test and cpu stability with prime95, everything went smoothly and without errors. But i got 2 bsods afterwards when i tried to type url in Firefox.

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Security :: Inverted Arrow Button On The Side Of Lenovo Laptop

Oct 15, 2013

I've pressed it once before to restore my laptop to factory settings. It works great. It also restored Windows 8 to a fresh install without having to fudge around with installation DVDs.

I just had a few questions:

What exactly is this button and this process called?

Will this restore trusted/measured boot after one of Lenovo staff turn it off while I was on the phone with them ? (I forgot how they did it. I'm sure I can find out how on Google, but I'm nonetheless curious if it could be done with this button.)

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Lenovo Y500 Laptop Stuck On Scanning And Repairing Drive 2

May 25, 2014

I have this problem where it takes approximately 5 minutes to boot up my Lenovo Y500 (Windows 8, 64-bit) laptop. I had this laptop for almost an year. It was fine in the beginning, took around 20 seconds to boot. However, over time when I restart my computer because of the windows update or defraging, I noticed that it took extremely long to boot, like 5 minutes. It would be stuck on the Lenovo logo with the spinning circle for 5 minutes.

After that there is no problem getting to my desktop. I assumed my HDD (1 terabyte) had a problem. I ran all different programs to diagnose the HDD but it all said it was in "OK" status. So, I did the chkdsk on the CMD and it prompted me that it'll start when I restart my laptop. So I did and now it's stuck on scanning and repairing drive (C: 27% complete for almost 12 hours.

I am not sure how long I have to wait and if it's going to be 27% forever. I have approximately 250 GB / 1 TB on my HDD. I tried doing recovery but it would not work either. If I tried booting through safe mode, it would continue to do the same thing, Scanning and repairing drive (C 27% complete and stuck there. So finally, I tried going for the recovery USB boot drive since I cannot use the recovery built-in the laptop nor have the recovery disc.

However, I was looking in Google how to make a recovery USB for windows 8 (64-bit) but it all looked like you have to be in Windows 8 in order to make a recovery USB drive, but I am stuck on the Lenovo logo screen. Is there an alternative solution to this? Is there a downloadable recovery drive so I can make it boot to the USB?

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Lenovo G580 Laptop Won't Start Up - Stuck On Boot Menu

Sep 17, 2014

My Lenovo G580 laptop won't start up. When I turn it on using the power button it goes straight to boot menu/app menu. There are various options there to choose from, but whichever one I choose, it keeps going back to boot menu. I've tried using the novo button, but it still doesn't work. Whatever I choose from the novo button screen, except "BIOS setup", keeps taking me back to the boot menu. My laptop won't start up.

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Debugging :: Random BSODs With Four Different Types Already

Oct 5, 2013

I had a windows 7 previously installed upgraded it to windows 8 a couple of months ago. Since then, I'm getting random BSODs with errors including:

DRIVER_POWER_STATE_FAILURE
DPC_WATCHDOG_VIOLATION
REFERENCE_BY_POINTER
IRQL_NOT_LESS_OR_EQUAL

Previously with win7, I had a Windows 8 dually installed. Back then, I used to get the first error only, very frequently, and only in Windows 8. I had ignored them because I had Windows 8 installed only for testing purposes, and I thought they would go away. But now, they just keep popping up, with the reference by pointer error popping up 4 damn times in a row. And may I also add just how slow my PC gets before a BSOD?

I've tried looking them up, but the solutions seem to involve the removal of different drivers. So I thought of just creating a new thread instead. I have a few games installed and I do overclock my pc sometimes, but the recent BSOD (irql) took place when I was watching a video on youtube. I am attaching the SF grab and a bluescreenview report (the 5th error in it is the dpc watchdog violation).

This might be completely irrelevant, but I'll mention it anyway. The previous Windows 8 is still installed. I tried deleting it from msconfig, and was successful, but the files are still there and it seems to be the 'system partition' right now. See my previous thread for more info.

Happened again. Uploading SF grab with bluescreenview report.

Happened a few more times. I'm trying to keep the logs updated. Another thing; my PC now seems to be very slow and sometimes when a crash occurs, all the online accounts I'm logged into (Facebook, Eight Forums, etc.) automatically logout. This was also the case in my earlier Windows 8 installation. And the latest crash appears to be of a different driver.

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Debugging :: Persistent BSODs And Crashes

Aug 28, 2014

I'm getting quite regular BSODs and crashes, previously I was getting crashes from AMD 14.7 beta drives so I swapped down to the 14.4 drivers. Now I'm not getting BSODs from atikmdag.sys, but I'm getting BSODs from what looks like ntoskrnl.exe. Additionally sometimes my computer will freeze, the display will show a static image, and the computer won't respond to keyboard/mouse input. Sounds can be heard to play as normal indefinitely (I haven't left it for more than a minute so not sure how long it would continue). This suggests to me that it's a display driver problem.

Here's the list of BSODs as shown by BlueScreenView:

Highlighted in blue are the crashes before changing drivers.

This is my dxdiag, I'm running an A10-7850k, 8gb corsair vengence pro 2400mhz, fm2a88x-itx+ and an 840 evo ssd.

I can upload any requested dump files or information.

I couldn't use SF diagnostic tool because I don't have .NET framework 3.5 installed, and when trying to install it I got error code 0x800F0906, and following all of MS's instructions failed (could still connected to update server, just not for .NET 3.5, using install media failed probably because 8 is different to 8.1).

This is what BlueScreenView calls a "minidump" (this is for the most recent crash shown above. I'm not sure if this is any different from what SF Debug collects).

Here's my output from SF Debug.

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Debugging :: Cannot Install Windows 8.1 - 2 BSODs

Jul 31, 2014

Specs :
Windows 8.1 x64
Intel X58-based Alienware Aurora mobo
12GB DDR3 ram
Intel i7 920

I've been trying to troubleshoot an issue with my fan speed running at max speed from boot to Windows 8.1 desktop loading. This happened after installing Alienware Command Control which, unbeknownst to me, was not compatible with Windows 8.1 x64 and has, I think, loaded an incompatible (with Windows 8.1 x64) firmware version to my MIO board.

To try to remedy this I have:

Uninstalled that software.
Performed a power drain to see if that would reset the MIO board (which controls fan speeds).
Tried restoring a previous disk image.
Tried installing a fresh copy of Windows 8.1 - this step went wrong for some reason and didn't complete.
Tried a CMOS reset.

None of this has worked and now I'm stuck in a loop I can't get out of.

If I try to boot from the drive I fresh installed Windows 8.1 on, I get BSOD "whea_uncorrectable_error".

If I try not boot from a Windows 8.1 install disc or my Macrium Reflect repair disc, I get BSOD "Machine Check Exception".

I've tried a CMOS reset a couple more times, made sure the time is correct and have loaded optimal defaults.

I'm at a loss what to try next. Prior to the BSOD's, I'd decided to gamble on it being a MIO board problem and ordered a new one from eBay.

If I can't install Windows then the new board is useless. I don't believe the MIO board is causing the BSOD's - it booted fine (albeit loudly) after restoring to a previous disc image of Windows.

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Debugging :: Multiple BSODs On Windows 8.1

Apr 2, 2014

I use lenovo z510i i7 4702QM 8gb laptop.Nearly everyday i'm getting a bsod while working.I only use my laptop for my job,never play games or make hard use.I belive that bsods are from device drivers of microsoft.All intel and nvidia drivers are updated from their own sites and other from lenovos site.*.zip file attached to this message contains the dump file of last crash.

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Debugging :: Frequent BSODs With No Particular Pattern

Oct 29, 2013

In the last months I have been experiencing many BSODs, with no particular pattern. Sometimes, the BSOD happens when I have left the computer alone for some minutes. Others, the system crashes when I am using it, primarily for work.

Here I attach my diagnostic file.

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Debugging :: New System Having Assorted BSODs?

Aug 15, 2013

A couple months ago I put together a new computer with these specs: Asus M5A99FX MotherboardAMD FX-4300 3.8Ghz Quad Core CPU8GB Corsair Dominator RAMThermaltake TR2-600 PSUAsus Silent 210 Video CardWindows 8 ProfessionalWestern Digital 1TB Black Hard Drive

It seemed to work fine for the first month and then suddenly every day or two it would throw a BSOD and not always the same one. The various BSOD stop codes have been 0x00000139, 0x0000001a, 0x00000019, 0x00000001, 0x0000000a and as far as I can tell no one happens more than any other. Also not only BSOD's but I've seen a number of disk related errors as well:A corruption was discovered in the file system structure on volume C:.

A corruption was discovered in the file system structure on volume Boot The driver detected a controller error on DeviceHarddisk1DR1 I believe that the BSOD's preceded the start of the disk related errors. Various things that I've tried to identify a hardware problem: Ran Seagate Seatools both short and long test and the hard drives passes bothRan Memtest86+ for a full day with no errorsUpdated the Catalyst chipset drivers from the version on the driver cd to the latest available from the AMD websiteSwapped the Thermaltake PSU for a Corsair PSU

I've put together four AMD based machines in the last four months with various Asus motherboards and mostly similar specs, the first three have Windows 7 Pro installed and work perfectly but this fourth one nothing I've done has made any difference and I can't find a hardware based problem although I suppose there's always a chance it's a bad CPU or motherboard. If that's the case how would I know that and which part it is?

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Debugging :: Recurring BSODs On New 8.1 64 Build?

Mar 30, 2014

I just put together a new 8.1 system and it seems to randomly BSOD me every few hours. It also has had issues with Windows Update - still not updating KB2919907.

...not sure if they are related.

I've update all the MoBo drivers as well as the BIOS.

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Debugging :: Various BSODs In Windows 8.1 During Games?

Jun 1, 2014

my PC's been plagued by various issues for a while now, such as various BSODs and programs suddenly crashing and unwilling to start again until a reboot. I'm hoping the fix for the latter is the same as the fix for the BSODs.

Since the blue screens usually seem to reference some form of memory, be it physical or virtual, I've had windows memory diagnostics do a bunch of extended passes, but it found no problems, and Samsung Magician says the SSD is fine too, which means I'm increasingly hopeful it's just a software issue.

Latest dump was made with driver verifier, by the way.

PC is an Asus Z87 pro mobo, with i7 4770k CPU and Geforce GTX 780.

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Debugging :: Different BSoDs In Random Situations

Jan 29, 2014

I'm experiencing random BSoDs on upgraded computer. I'll admit that in previous build I also had BSoD's and it may be related: BSoD BCCode 3b and 7e- random but mainly games - Windows 7 Forums

Specs:
MOBO: GA-B85M-D3H (it's new)
CPU: i5 4570 (new)
GPU: MSI r9 270 Gaming (new)
RAM: 2x 2GB GoodRam 1333 mhz CL9 (old))
PSU: Fortron FSP-460 GHN 460 W (old)
HDD: Seagate 1 TB ST1000DM003 (new; system), Samsung HD502HJ 500 GB (Old, formatted and partitions merged in Windows, empty for now)
OS: Windows 8.1

What I've already tested:
1) Disks full scanned in HD Tune (no problem). About SMART: Samsung shows warning state in C7, but other programs don't see any problem. It shows 1348 and had not increased.
2) RAM tested separately for 3,5 and 7 hours - no errors. But it showed strange timings (19-15-15-31) when bios and CPU-Z says correct: 9-9-9-24
3) PSU tested with multimeter. Voltages are same in idle and stress: 5 V: 5,20-5,23, 12 V: 12,10-12,15, 3,3 V: 3,35-3,39. They were changing continuously between the varies, don't know if it's correct.
4) Temperatures are OK
5) No OC
6) 10 min Furmark - no problems

BSoD info:
1st: PC was quite idle - I left it for download games on Origin and Steam
2nd: computer was idle, maybe chrome and instant messenger on but I didn't use the PC
3rd: It was at the end or even after the origin finished downloading a update and when watching flash player video

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Debugging :: Win 8.1 - BSODs Pop Up With Different Error Messages?

Nov 19, 2013

So recently, after upgrading her Sony Vaio Laptop to Windoes 8.1 my girlfriend started seing BSODs that would pop with different error messages:

- KERNET_DATA_INPAGE_ERROR; shows up most of the times
- KERNET_DATA_INPAGE_ERROR (Msfs.sys); only a a few times
- MEMORY_MANAGEMENT. showed up once.

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Debugging :: BSODs At Startup Or From Sleep

Feb 2, 2014

I have a Samsung Series 5 laptop that I got last summer that has given me a series of problems, the biggest of which was the Windows 8.1 upgrade. That's been undone now and it boots properly and works well again, except that when starting up, or waking from sleep, it will restart and give me the little message that says my computer had a problem and had to restart and do I want to send the dumps to Microsoft. It used to do this before Windows 8.1. It has done it twice in the past 24 hours and I tried to read my minidumps but of course cannot without installing the whole SDK which I hope not to do. I downloaded the diagnostic tool and ran it and have the result to attach. I hope this is right.

The PC is a Samsung running Windows 8, 64bit. I have Online Armor firewall, Emsisoft Antimalware, and Avast antivirus. Did I have omitted anything. I have the minidumps zipped up, if they are not included in the diagnostic file.

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Debugging :: Two Different BSODs - Unpredictable Timing

Sep 15, 2014

I've got two different BSODs, one of which is the "PAGE_FAULT_IN_NONPAGED_AREA", and the other always reboots so quickly that I don't have time to even read the error code.

I've attached the logs below:

Added another set of logs from the "dm log collector.exe" tool

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Debugging :: Getting Random BSODs In Windows 8.1?

Nov 1, 2013

I did a fresh install hoping that it would get rid of my BSODs which were numerous. So far, I only have 5 BSODs that I have had the patience to allow Windows to get to 100% on. I easily BSOD once a day, most are with MEMORY_MANAGEMENT or IRQL_NOT_LESS_OR_EQUAL.

I have run memtest86+ ad nauseum with no errors, as well as Prime 95 for over 24 hours, I am stable and these are not temperature errors (30c idle, 71c at load).

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Setup Installation :: Lenovo G580 Laptop / Unable To Boot To Disc?

Feb 10, 2013

I was having problems getting to the boot menu of my Lenovo G580 laptop earlier.

I figured out how to get the boot menu - But my only options are hard drive, LAN v4 and LAN v6 boot - Nothing about a disc. So I went into the BIOS boot priority menu and set disk to #1 - It still booted to my hard drive!

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