Windows 8.1 Error On Lenovo Laptop - Needs To Restart
Oct 7, 2014
I just purchased a Lenovo Laptop recently (specifically lenovo Z50-70). From the second day since I switched on the laptop, I began to get an error as follows:
"Your computer ran into an error and needs to restart. We are collecting some info, and then we'll restart for you"
I have done only 2 major changes to the laptop. Firstly, I updated windows 8.1. Secondly, I moved some space from local disk C to D. Why is this error caused.
1. Is the error caused due to windows 8 (or) some driver files?
2. Is it because of some deleted windows files? (Although I have not deleted anything!!)
3. Can a simple re-installation of windows 8.1 solve this issue?
4. Is it because of some hardware issue?
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Jul 15, 2014
I have bought lenovo g50-70 just 20days back, it came with inbuilt windows 8.1, they did not give any recoverable disks with it rather they said to take back up of the OS into a usb stick but I forgot to take the backup and tried to partition the hard disk using EASEUS Partition manager then I got this error "0XC0000225"
I'm unable to boot the windows.
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Jun 9, 2014
I bought a lenovo y410p with windows 8 preinstalled. I upgraded it to windows 8.1 using a generic key. Now if I look into my windows 8 key it will show me the generic key I used (using Belarc Advisor).
If I activate it online, the Error code: 0x8007007B comes out...
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Mar 8, 2013
I'm having trouble keeping my lenovo laptop (running windows 8) connected to the internet. I have been able to connect successfully to multiple wireless networks and access the internet until I tried to connect to the new network.
Initially everything is OK - I can connect to the network and access the internet. However after a short period of time (anywhere from a few seconds to 20 minutes) the network connection will change to limited, without internet access. If I simply disconnect and reconnect to the network the internet will immediately be working again (at least for a few seconds/minutes).
Alternatively, if I run the troubleshooter, I always get the message that the default gateway is not available, which has been fixed by resetting the wi-fi adapter.
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Sep 15, 2014
I just bought my first Windows 8 laptop, a Lenovo e540. Above the dedicated number pad is a key with a calculator printed on it. Pressing this key of course brings up the 'Calculator' program that comes with Widows. I however strongly dislike said program and have no intention to use it. Instead I aim to have this calculator key open up my preferred calculator, which at this point is SpeQ.
So I created a shortcut for SpeQ and in the shortcut panel of the properties window I set it to the calculator button (which says its "ctrl + alt + F" in the shortcut box). I then found the shortcut for 'calculator' and set the shortcut key to 'None'. BUT... even after double checking that the settings were as intended and restarting the computer, the calculator key still opens up the old program. Additionally, despite "ctrl + Alt + F" appearing in the text box next to shortcut key, typing this opens neither program.
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Nov 29, 2013
So just few days ago i was playing with my laptop and it got really slow, I though it might be programs I've had opened or something but I just noticed something
My fan doesn't seem to work when my CPU needs it, i used core-temp and the temperatures are at something like 80C and it feels much hotter than usual, however when i use the battery management to clear out the dust, the fan seems to work
I tried to install tpfancontrol but it gave me a winio.sys error, after some googling, it seems this is the program that allows communication between the hardware and the system.
Im running on windows 8 on a lenovo laptop g500, and it seems my fan works, but can't communicate with my system when it needs it?
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Oct 15, 2013
I just got a new Windows 8 laptop, a Lenovo Y510p, and I've been having several wireless issues with it. Pretty early on my computer froze up so I had to force it to shut down. After resolving the issue, I was unable to load any websites, however a flush of the dns cache fixed the problem right up. Fast forward a few hours, and suddenly I can't connect to the router in my dorm room-I just suddenly lost my connection and now I can't reconnect.
My roommate has a router set up for our room connected to an internet jack in the wall. It is configured as WPA2-PSK. I usually connect to this when in the room, but now I can't-windows just says "can't connect to this network". There is wifi throughout the dorm already, which I can connect to just fine, however the signal isn't as strong.
This is a link to my ipconfig : ipconfig - Pastebin.com
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Jan 26, 2014
I have a Lenovo laptop that came with Windows 8 pre-installed. I decided I want to dual boot with XUbuntu.
I shrank my partition and left space for the linux distro. I installed xubuntu into the free space, and even set the bootloader installation to be in that partition as well.
Then after installation, I only get the GRUB bootloader. How to get Windows 8 back and I finally be able to boot into either OS.
However, I have lost the blue UEFI boot manager that Windows 8 should display.
So I get EasyBCD on Windows, try lots of options to regain an original boot manager. But instead of the typical blue UEFI screen, it created a black screen with my boot options (and the linux option doesn't boot from there).
So to summarise, my boot sequence is like this:
-Switch on laptop
-See GRUB, with default pointing to Windows. I am able to boot to linux from here.
-Click Windows and then see Windows Boot Manager (black) with Windows and Linux
-Click Windows and it boots. Click linux and get an error.
I have secure boot enabled, and I installed xubuntu in secure boot mode.
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Nov 26, 2013
It only happens when I try to open certain website which requested some add-ons after I updated to Windows 8.1.
The Windows restart automatically, with gentle remainder' For the error you could search onlune ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY' something like this.
There are tons of troubles have been mode after a updated to Windows 8.1. And error message 'LogiLDA.dll missing. The specified module could not be found' shows every time when I turn on my computer.
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Jun 17, 2014
I bought a new laptop Lenovo Z510 with 16GB of RAM already and it seems that I am dealing with tons of problems. I got it back to warranty they changed the RAM and the situation seems to have improved significantly.
But even with that I still have faced several BSODs and a lot of problems in the event viewer plus to random crashes for some some apps like firefox.
I attached the files hoping that we get this one sorted.
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Oct 14, 2014
I am fixing a customer's laptop Lenovo N585 and when I push the power button to turn on the machine, I will hear the fan spinning very low but no display. I already hook up a monitor to it but nothing happen. I pressed the FN / F3 buttons and still no display. I even removed the bottom cover to reseat the ram and still no display.
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Jun 3, 2014
I have a Lenovo laptop running Windows 8.1. I run a number of VB6 programs. One is an estimating system that makes use of .dat files. When I first install the program and the files, everything works fine.
The problem comes when I 'over-write' a .dat file with a newer version, with some basic cost changes (the file updated on a different computer which contains VB6). As I 'paste' from a USB stick it asks if I want to over-write, which I obviously agree to.
However, as I run the program, I still appear to be using data from the previous file! The latest update figures are ignored.
To check this out further, I have even deleted (removed completely) the .dat file from the appropriate directory, but when running the program it still inputs data from the original file.
This leads me to believe there must be another copy of the file open somewhere (hence the phantom!), possibly as a 'last used' reference.
I have been on to the taskbar and ensured I have unchecked the two boxes about retaining files etc.
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Jan 12, 2013
I have installed w8 pro with media centre on my LENOVO G560 LAPTOP. Its has a inbuilt bluetooth and wifi ... but I cant able to turn on bluetooth...as shown in screen shot.. and sometimes same with wifi also...
Attached Thumbnails :
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Sep 15, 2014
I have windows 8.1 on a lenovo laptop. A week ago there was an update and I installed it. But after that I first noticed that there was no sound. The volume control has always a red cross and I can't adjust it. Whenever I go to control panel the window freezes. Same goes windows update/recovery/system restore and other pc settings. I think something went wrong with installing the update so i want to go back to a point before that update. But how do i do that when i cant go to control panel/windows update etc.?
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Jul 23, 2014
I have been having issues with my PC restarting and telling me something along the lines your Windows has encountered a problem and is collecting data and will restart now. So it would seem my install is corrupted in some manner.
So I have tried doing the Windows refresh but I cannot get passed the option of inserting media into drive. I place my Windows 8 64 bit professional CD into my drive and it reads it and just tell me incorrect media.
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Oct 15, 2013
I've pressed it once before to restore my laptop to factory settings. It works great. It also restored Windows 8 to a fresh install without having to fudge around with installation DVDs.
I just had a few questions:
What exactly is this button and this process called?
Will this restore trusted/measured boot after one of Lenovo staff turn it off while I was on the phone with them ? (I forgot how they did it. I'm sure I can find out how on Google, but I'm nonetheless curious if it could be done with this button.)
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May 25, 2014
I have this problem where it takes approximately 5 minutes to boot up my Lenovo Y500 (Windows 8, 64-bit) laptop. I had this laptop for almost an year. It was fine in the beginning, took around 20 seconds to boot. However, over time when I restart my computer because of the windows update or defraging, I noticed that it took extremely long to boot, like 5 minutes. It would be stuck on the Lenovo logo with the spinning circle for 5 minutes.
After that there is no problem getting to my desktop. I assumed my HDD (1 terabyte) had a problem. I ran all different programs to diagnose the HDD but it all said it was in "OK" status. So, I did the chkdsk on the CMD and it prompted me that it'll start when I restart my laptop. So I did and now it's stuck on scanning and repairing drive (C: 27% complete for almost 12 hours.
I am not sure how long I have to wait and if it's going to be 27% forever. I have approximately 250 GB / 1 TB on my HDD. I tried doing recovery but it would not work either. If I tried booting through safe mode, it would continue to do the same thing, Scanning and repairing drive (C 27% complete and stuck there. So finally, I tried going for the recovery USB boot drive since I cannot use the recovery built-in the laptop nor have the recovery disc.
However, I was looking in Google how to make a recovery USB for windows 8 (64-bit) but it all looked like you have to be in Windows 8 in order to make a recovery USB drive, but I am stuck on the Lenovo logo screen. Is there an alternative solution to this? Is there a downloadable recovery drive so I can make it boot to the USB?
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Sep 17, 2014
My Lenovo G580 laptop won't start up. When I turn it on using the power button it goes straight to boot menu/app menu. There are various options there to choose from, but whichever one I choose, it keeps going back to boot menu. I've tried using the novo button, but it still doesn't work. Whatever I choose from the novo button screen, except "BIOS setup", keeps taking me back to the boot menu. My laptop won't start up.
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May 23, 2014
I have an Asus laptop running on Windows 8 that starts up to the initial Asus logo for a minute and then restarts over and over. I've already tried pressing f8 and it does nothing so I cannot get anywhere to attempt to fix the problem.
Unfortunately I do not have the Windows disk so I'm looking for a solution outside of having to buy another one and wiping the hard drive to reinstall.
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Feb 10, 2013
I was having problems getting to the boot menu of my Lenovo G580 laptop earlier.
I figured out how to get the boot menu - But my only options are hard drive, LAN v4 and LAN v6 boot - Nothing about a disc. So I went into the BIOS boot priority menu and set disk to #1 - It still booted to my hard drive!
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Oct 9, 2012
I have a toshiba laptop running windows 8. I went to delete photos off a usb when my laptop froze. I turned off the laptop by the power button waited, then when I turned the laptop back on it came up with the message
A disk read error occurred press ctrl alt del to restart
Each time I press ctrl alt del it returns to this message. I can only go to F2 or F12.
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Jan 24, 2014
I have a Lenovo Z710 laptop(see spec's)and want to make a recovery USB and also setup a backup system. This is a new machine and I don't want to make a mess of it.
I have a 32GB USB drive to make the Recovery on.Lenovo refers me to this method to make a Recovery USB :Methodology to create Recovery Media and reload a Lenovo Think system with Microsoft Windows 8 preload
Is this a good way to do this or is there a better way ?
I also need to setup a backup system, what is the best program to use for this, paid or not ?
I have a 1TB HDD in an external enclosure with 3.0 USB cable to use for the backup's.
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May 13, 2013
I don't know why but it has randomly started doing this in this order-
1. I turn it on, it does the normal start up screen of "Toshiba" and the loading animation underneath.
2. After a long time of waiting it takes me to a black screen. It stays that way for about 5 minutes, sometimes it does not do this and skips to:
3. Blue screen of death. It tells me it is going to restart and stays on this screen for less than a second. It repeats all 3 of these steps and does not stop.
Toshiba Satellite L850D-12P
Windows 8
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Dec 11, 2012
I just got a new Lenovo laptop with Windows 8. I need to have Windows 7 because I will be using the laptop for inventory and price control in our hardware store and the programs haven't been used on Windows 8 yet. How do I add Windows 7 as a dual boot? Everything I've read is for adding Windows 8 to a system using Windows 7 or earlier. I read where I can downgrade from 8 to 7, but I got stuck because I couldn't disable the Secure Boot Control as one of the steps in the instructions.
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Jul 28, 2013
I have Windows 8, 64-bit, IE 10 (uses 32-bit) and am using the free version of AVG anti-virus. I noticed that IE will crash (IE has stopped working and needs to restart) on a daily basis. I am using an HP laptop G62-340US. I have IE set to update automatically.
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Aug 19, 2014
This states that another program is in progress or installing, or the system is waiting to restart.
The problem is I have all free programs; MBAM, SpywareBlaster, and Defender and only Defender has real protection.
I have checked task manager for other programs that may be running.
Also, my wife's laptop is doing the same thing. Hers has been refreshed about 2 months agao and mine was reinstalled about 2 weeks ago. This has just begun.
Either Defender in both machines is faulty, MS is having an issue, there is an issue on my end with both pcs or??
I find it odd that both machines are doing the same thing.
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Feb 26, 2014
My HP Windows 8 laptop started going very slow so I restarted via the power settings. When it restarted it did an update, though it didn't say "update and restart". When it started again and went to desktop it went slow again and I got a "windows is not responding" (or something along those lines) message, then the screen went black, I left it for a few minutes but it stayed black. The cursor was still there and if I right clicked it showed the menu.
After this I did a hard restart and attempted to go into recovery mode, it didn't go the and when I got to desktop I got the same message again, this time the desktop had the usual white highlight when something isn't responding, but still required a hard restart.
I am now on the third time and it seems to be working, I am doing a full computer scan. What I want to know is why it would do such a thing?
If all else fails it's under warranty, but being a student I have a lot of work to do so can't really afford to be without the laptop.
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Sep 15, 2014
Since I have installed windows 8.1, every time for example if I don't use my laptop for 10 minutes, and because of the battery saving setting plan, my display turns off. Before I installed windows 8.1, I could just move a mouse or press any key and display would turn on, but since the installation I have to restart my laptop (Samsung ultrabook), even if I can hear it's on and working.
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Feb 12, 2014
My daughter managed to somehow get a blue screen of death every time she starts windows with "BAD_POOL_CALLER" as the error message which then makes the system restart. No action can be taken in windows because it restarts literally 10 seconds after you login. own?
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Dec 30, 2013
I have a lenovo G505 laptop - it will no longer connect to my BT home hub despite it showing as being available. I suspect it might be to do with the fact that it is has a passkey - I entered it yesterday when prompted and it connected fine, but now I'm not being given the option of entering the key.
I've also tried connected using the BT wifi (as opposed to homehub) but once again it will not connect me. I've been through all the troubleshooting options, and searched under every term I can think of, but nothing is working.
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Aug 21, 2014
Recently I decided to go ahead and update to the Windows 8.1 version of the Realtek HD Audio Driver. I procrastinated because it told me I'd have to uninstall the original audio driver and I knew it would take a while to do everything needed. It didn't work that after uninstalling the original audio driver, then restarting like Windows told me to do, I kept getting error messages that forced my computer to restart until eventually my computer let me log in and install the updated audio driver.
However, with the updated version of this driver I had the same issue I got with the original one only much much worse. The original Realtek HD Audio Driver that I had on my computer made music and videos sound absolutely awful when headphones were plugged in. I found out that this is because the driver automatically puts on so-called "enhancements" whenever headphones are plugged in. This was a very simple fix, simply go to "Sound", then under "Playback" you click on "Speakers", then go to "Enhancements" and check the box labeled "Disable all sound effects." Then sound through headphones would return to normal.
Well, with the Window 8.1 version of this audio driver, I can do the same thing, but it never stays that way. Every time I plug in my headphones, it resets back to having enhancements. The strange thing though is that it says the enhancements are disabled but when I reactivate the enhancements(No difference in sound quality) then deactivate it again, suddenly the sound through my headphones is back to normal.
Did the audio driver not install properly? Is there something I can do to permanently disable the audio enhancements?
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