Updates :: Lenovo Laptop Fails To Restore System
Sep 15, 2014
I have windows 8.1 on a lenovo laptop. A week ago there was an update and I installed it. But after that I first noticed that there was no sound. The volume control has always a red cross and I can't adjust it. Whenever I go to control panel the window freezes. Same goes windows update/recovery/system restore and other pc settings. I think something went wrong with installing the update so i want to go back to a point before that update. But how do i do that when i cant go to control panel/windows update etc.?
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Sep 15, 2014
I am attempting to repair a Dell Inspiron 5520 Laptop for a friend of mine.
He's been having issues updating it for sometime and when he called me he was having a "Windows update hasn't been able to check for new updates for 30 days" pop-up appearing every few seconds that was rendering the laptop almost unusable.
I managed to stop that by disabling automatic updates. When I attempted a manual update I got the message :
Windows could not search for new updates: Error Found Code 80070BC9
Other times it would say it needed to be restarted and would go into a restart loop that was generally
Restart one - no message
Restart two - configuring updates - 33%, 67%, 100%
Restart three - failed to configure updates - reverting - restarting
Then would go to the normal login screen
I tried SFC /Scannow which seemed to work and say a restart is needed to implement changes but then fails on restart
DISM didn't work when attempting to run it from the machine but got to 100% when I ran it from my own Windows 8 install disk but then failed and needed a restart to undo the changes.
I also tried a repair and a restore of the current Windows installation but got : Error Code: 80070490 both times
The laptop didn't come with an install disk or serial so it seems restoring it from external media may be out of the question?
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Apr 25, 2013
But I still cant restore to a chosen Restore Point.
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Aug 19, 2013
I have had to system restore 3 or 4 times in the last week or so as Windows 8 refuses to boot after installing the latest updates discovered from the last couple of weeks (though some are from December 2012)
I have unchecked all the current updates and have decided against installing them as they seem to be preventing Windows from booting.
Pattern - "Restart to install updates"
Restart locks on the start screen - Restart again and locks again (repeat this process 3x)
"Windows is automatically repairing..." - Fails
"Windows must restore settings to a previous time..." - Usually succeeds, sometimes fails.
Then I can get back into Windows.
As soon as I install these updates, I won't get back into Windows until I system restore since before the updates and my build won't remain stable unless I prevent Windows from installing these updates.What could be going on?
They are quite big updates (totalling ~740mb and have all been discovered in the last week or so though some date back to late last year)
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Nov 29, 2013
So just few days ago i was playing with my laptop and it got really slow, I though it might be programs I've had opened or something but I just noticed something
My fan doesn't seem to work when my CPU needs it, i used core-temp and the temperatures are at something like 80C and it feels much hotter than usual, however when i use the battery management to clear out the dust, the fan seems to work
I tried to install tpfancontrol but it gave me a winio.sys error, after some googling, it seems this is the program that allows communication between the hardware and the system.
Im running on windows 8 on a lenovo laptop g500, and it seems my fan works, but can't communicate with my system when it needs it?
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Sep 15, 2014
I wonder whether one or more of 13 recent Windows Updates has caused an issue. I can use System Restore to take my PC back to September 7th, three days before the Windows Updates were installed (there is just a Java update that has taken place since that I would have to carry out again). Alternatively, I can uninstall the Windows Updates one at a time or all together to see whether that rectifies the situation. Is there a preference? Should I uninstall from the highest KB number downwards if I uninstall the Updates one at a time?
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Jan 24, 2014
I have a Lenovo Z710 laptop(see spec's)and want to make a recovery USB and also setup a backup system. This is a new machine and I don't want to make a mess of it.
I have a 32GB USB drive to make the Recovery on.Lenovo refers me to this method to make a Recovery USB :Methodology to create Recovery Media and reload a Lenovo Think system with Microsoft Windows 8 preload
Is this a good way to do this or is there a better way ?
I also need to setup a backup system, what is the best program to use for this, paid or not ?
I have a 1TB HDD in an external enclosure with 3.0 USB cable to use for the backup's.
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Dec 17, 2012
I have had a Dell Inspiron 3520 for 3 weeks now. It has had 2 Windows Updates in that time. Both times I lost Internet connection and any way of connecting. The connection bar for the wi-fi was on, connection good but no Internet. After a lot of chat with Dell I did a System restore to Factory settings the first time (16 days ago). I also did a restore point once I'd re-set everything up again.
2 days ago the same thing happened after a Windows update and I also could not locate the restore point so it was back to Factory settings.
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Jul 4, 2014
I have a windows 8.1 dell laptop ,for some reason system restore is not creating points manually or automatically, when I try to make a restore point manually the working bar just keeps moving at the sane time though I noticed in the device manger a generic volume shadow copy entry will show up with a yellow mark beside it ,I have tried maybe 10-15 times to uninstall this and try system restore again ,but this keeps repeating itself,
I have also went into safe mode but system restore points can't be made under safe mode, I did the repository thing where I rename that folder to old and reset repository in safe mode ,same result .
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Mar 5, 2014
I was on my samsung laptop last night, and I found a folder called "Searches>Indexed locations". I saw it was taking up some space so i went through some of the files seeing that some were Type:Shortcuts. So I deleted them to free up a bit of space thinking "it's only a shortcut, can't harm it". Now some icons are missing from my windows 8 start screen and some programs have become inoperable because of missing files. I tried System restore to bring some of it back, it was going ok, then when it tried to restart, showed the samsung logo, then just blackscreened for 4+ hours. It was on , but blank. Haven't been using the laptop long so I don't really know the specs on it.
It came with no DvD/CD for me to use to format the laptop and I cant get it on to boot it up right for me to format it to begin with.
I atleast do know the graphics card was an AMD Radeon HD 7460
Can't seem to access Bios either.
One thing I forgot to mention which might have something to do with it, is I was using a custom windows 8 theme, because microsoft, being as stingy as they are, from what i assume does not enable you to have your own theme, so I had something called the "ribbon disabler and UXTheme Cracker" to use a custom windows 8 theme.
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Oct 28, 2013
I had Windows 8 Professional edition from ASDF India (Association of Software Developers & Faculties). They had provided a KMS Activated version, which after installation, activated Windows 8 automatically. Also to mention that it is a genuine copy, as I had a special password which was provided by them to log in and download windows 8. However, I was not provided any extra Keys.
After running smoothly for 8 months, today out-of-the-blue a message pops up saying Windows 8 is not activated. The error shows as follows :
Error : 0x8007232B
Description : DNS Name does not exist.
I tried to follow the steps mentioned in this Microsoft Article Error 0x8007232b or 0x8007007B occurs when you try to activate Windows, but could not solve the error.
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Dec 18, 2013
So when I install update 2903939 it installs fine but upon reboot it goes to 7%, reboots, reboots again as soon as the background color for the login screen shows, and then says windows was unable to update.
So far I have tried:
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
SFC /scannow
Restart background intelligence service
Remove extra USB devices
Disable antivirus ( I don't have one except for bitdefender)
Renaming distribution folder in %systemroot% to .old
SFC said something couldn't be repaired and I don't really understand the log. DISM said it repaired a store component or something. I am very lost on where to go next. I cannot seem to upload the CBS.log as a .txt I get an internal error.
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Aug 5, 2013
Automatic Restore Points is not working in System Restore. Task Scheduler is empty during last 30 days.
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Aug 18, 2014
So I had to do a System Repair thing where Windows would repair itself and removing all my apps but keep my documents, photos and music etc. So I was reinstalling every program again and also wanted to install the updates.
But I ran into 0x800f0922 error code and I couldnt install them. (I run Windows 8.1 Pro) I was trying to install Adobe Photoshop but couldnt continue cuz .NET framework 3.5 was required. But after trying to manually download + install I got the same error (0x800f0922). I've tried almost every cmd command but couldnt fix it.
I just reinstalled Windows and tried installing the updates again, but same thing. I cannot install any update at all.
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Nov 5, 2013
After updating to Windows 8.1, my PC is unable to restart with the following message displayed:
1) Preparing automatic repair
2) Diagnosing your PC
3) Your PC did not start correctly
Here I am given 2 options:
a) Restart
b) Advanced Options.
Option (a) will keep me in the same loop. I have tried most of the options in (b) but nothing works out. The only extra clue I got is when I go to Startup Settings and select option 9)" Disable automatic restart after failure" from which an additional message was displayed:
error: INACCESSIBLE_BOOT_DEVICE
I did not make any backup beforehand and now I'm hoping to restore to my previous setting without losing any files/data. Or it would be even better I could solve the problem without any restoration.
I cannot access to the Windows start-up anymore, not even in Safe Mode.
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Apr 6, 2014
I have a Lenovo G585 laptop that I installed with Linux (tried dual boot) and accidentally wiped out the Windows 8.1 restore partition. Now I want to restore it to Windows. I also have a Dell desktop Windows 8.1 that I can use to to create a USB restore image, can I use a restore image from a desktop to fix a laptop?
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Jun 9, 2014
I bought a lenovo y410p with windows 8 preinstalled. I upgraded it to windows 8.1 using a generic key. Now if I look into my windows 8 key it will show me the generic key I used (using Belarc Advisor).
If I activate it online, the Error code: 0x8007007B comes out...
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Apr 25, 2012
Just installed Win 8 in VMware today.
15 updates installed successfully.
A few hours later, Windows Defender KB2267602, definition 1.125.4350, 59.7 MB update failed to installed.
Error code 8050A003
Found something strange. I opened the View Updates history, and I found out that the update was installed successfully when it was offered the first time. A few hours late, same update was offered again, and this time it failed to install.
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Dec 19, 2012
My laptop started installing updates when I powered down for four hours I have had this message on the screen - keep your PC plugged in until this is done. Installing update 17 of 24.....
How long do I leave this or can I power off and try and restart?
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Apr 24, 2013
I'm attempting to follow the instructions here, to do a system image of my Dell Windows 8 machine:
Using Windows 8′s “hidden” backup to clone and recover your whole PC | Ars Technica
As I go through the wizard, I arrive at this screen:
I don't have the option to deselect any of these "drives". I proceed with the backup - it chugs along, and then consistently fails here:
"One of the critical volumes is not having enough free space." It doesn't tell me which - but, it's certainly not the OS drive, this is a virgin system.
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Dec 6, 2012
I have a brand new Dell XPS 8500 with Windows 8. I did my initial software load and wanted to create a system image. The image fails with error code 0x80780119. This is the sequence I ran:
1) Control Panel
2) Windows 7 File Recovery
3) Create a system image
4) On a hard disk (External hard drive selected with 1.36 TB free space)
5) Program states that the following drives will be backed up without allowing me to add or remove drives (EFI System Partition, OS(C:)(System, and WINRETOOLS(System). I hit "start backup"
6) Create a system image box opens and it starts to run the process and then errors out and says the backup failed. The error message says there is not enough disk space to create the volume shadow copy on the storage location and it lists error code 0x80780119.
I believe it's not a problem with the destination drive where the final system image will be created. It has to be a problem with one of the partitions on the one and only hard drive inside the machine. Using Disk Management I can see the following partitions on the harddrive:
500MB EFI System Partition
40MB OEM Partition
500MB Recovery Partition
1854.75GB NTFS
7.12GB Recovery Partition
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Feb 24, 2014
After owning MSI GS70 for about less than a month I have noticed that sometimes my MSI wont boot up into Windows 8. It would get stuck on the MSI logo page without the little loading circle appearing. It would just stuck at the logo page. I had to force restart it. Sometimes after I force restart it would boot in the normal title page, but the Desktop Title would not be responsive. I then had to restart using the task manager restart button. (each shutdown I would usually unplug the power source and I would plug it back in before turning on the laptop.
Or is it more of a Windows 8 Issues?
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Mar 10, 2013
I'm having a problem with Windows System Image Backup just when I try to do a image backup it will say that it has failed and suggest to do a disk check. I've searched and some users say to use third party backup programs should I run the disk check first or just go with a different backup tool.
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Feb 8, 2013
I had a problem where I was running UEFI with secure boot disabled and dual booting with Linux Mint which is UEFI compliant. Mint had installed Grub, Mint's boot manager but I don't like Grub so i installed rEFInd. Unlike Grub rEFInd has support for UEFI and should have worked better as a boot manager. But it gave me problems too. So I had Grub and rEFInd both installed. I could boot to both Mint and Windows but the boot managers, both Grub or rEFInd, would not show at startup like they are supposed to.
I had to boot the PC, then hit Escape getting into my options menu built into the system, hit F9 to get a list of boot options where i could then choose to boot from hard drive, cd rom, usb etc. rEFInd was in this list. Only after choosing rEFInd from here, was I able to open rEFInd and choose Windows or Mint. This is way too many steps to boot into an OS, so i thought i'd try to use the system repair disk to repair my master boot record or the EFI data that the system uses at boot under UEFI. I forgot that i had to run some additional commands under command prompt and just ran automatic repair from Advanced instead.
At this time Windows had no trouble working at all with secure boot enabled if I really needed windows to use secure boot.
It said it found but could not fix the errors. Suddenly, Windows would not boot even with secure boot enabled. I reran the tool 3 times and it didn't work so i wiped the drive and reinstalled Windows from a clean state. I really did not have errors on the system to begin with accept that the system was trying to access my boot managers in an odd manner.. although i could get everything to work.
The automatic repair option should not have made things worse, even breaking my secure boot but it did.
My point of this is to show that the repair disk tools and how they play with the EFI boot tools is buggy and it can break your system even if there is nothing wrong with Windows and it's ability to boot under secure boot. Don't trust the Repair Disk tool folks. Don't trust UEFI. Don't trust Secure Boot. Be smart. Install a clean system under Legacy Bios mode with UEFI and secure boot disabled.
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Dec 15, 2013
Dumb question - if I panic and have to do a system restore or system reset using the install DVD for Windows 8 what will happen to the Windows 8.1 version I just downloaded and installed?
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Feb 10, 2013
I have Windows 8 64 bit Pro Edition working fine using UEFI boot from a SSD disk. I've twice created a system repair disk on DVD but when I use boot override in the BIOS to boot from the DVD, I get the message "Non-system disk....
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Jun 17, 2014
I bought a new laptop Lenovo Z510 with 16GB of RAM already and it seems that I am dealing with tons of problems. I got it back to warranty they changed the RAM and the situation seems to have improved significantly.
But even with that I still have faced several BSODs and a lot of problems in the event viewer plus to random crashes for some some apps like firefox.
I attached the files hoping that we get this one sorted.
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Oct 14, 2014
I am fixing a customer's laptop Lenovo N585 and when I push the power button to turn on the machine, I will hear the fan spinning very low but no display. I already hook up a monitor to it but nothing happen. I pressed the FN / F3 buttons and still no display. I even removed the bottom cover to reseat the ram and still no display.
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Oct 7, 2014
I just purchased a Lenovo Laptop recently (specifically lenovo Z50-70). From the second day since I switched on the laptop, I began to get an error as follows:
"Your computer ran into an error and needs to restart. We are collecting some info, and then we'll restart for you"
I have done only 2 major changes to the laptop. Firstly, I updated windows 8.1. Secondly, I moved some space from local disk C to D. Why is this error caused.
1. Is the error caused due to windows 8 (or) some driver files?
2. Is it because of some deleted windows files? (Although I have not deleted anything!!)
3. Can a simple re-installation of windows 8.1 solve this issue?
4. Is it because of some hardware issue?
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Jun 3, 2014
I have a Lenovo laptop running Windows 8.1. I run a number of VB6 programs. One is an estimating system that makes use of .dat files. When I first install the program and the files, everything works fine.
The problem comes when I 'over-write' a .dat file with a newer version, with some basic cost changes (the file updated on a different computer which contains VB6). As I 'paste' from a USB stick it asks if I want to over-write, which I obviously agree to.
However, as I run the program, I still appear to be using data from the previous file! The latest update figures are ignored.
To check this out further, I have even deleted (removed completely) the .dat file from the appropriate directory, but when running the program it still inputs data from the original file.
This leads me to believe there must be another copy of the file open somewhere (hence the phantom!), possibly as a 'last used' reference.
I have been on to the taskbar and ensured I have unchecked the two boxes about retaining files etc.
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Jan 12, 2013
I have installed w8 pro with media centre on my LENOVO G560 LAPTOP. Its has a inbuilt bluetooth and wifi ... but I cant able to turn on bluetooth...as shown in screen shot.. and sometimes same with wifi also...
Attached Thumbnails :
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