Maintenance :: Using Restore Image From Windows 8.1 Desktop To Restore Laptop
Apr 6, 2014
I have a Lenovo G585 laptop that I installed with Linux (tried dual boot) and accidentally wiped out the Windows 8.1 restore partition. Now I want to restore it to Windows. I also have a Dell desktop Windows 8.1 that I can use to to create a USB restore image, can I use a restore image from a desktop to fix a laptop?
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Feb 23, 2013
I have 2 hard drives in my computer, my main Windows 8 C:, and a win7/game/data drive, the second of which is failing. reports show it is failing a smart short test, and although it has been running fine for months, i figured i would replace it with my tax return.
My question: If i create a system image of C: and D:, would it be possible to just restore the D: portion of the image, or do I have to restore both, then delete the second C: on the new drive? i do not have the resources or courage to test this on my system now because I am not sure what this reformat, and with my luck, the drive would die during the restore.
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Mar 28, 2014
I made a system image from Windows 8.1 using Windows' own system image feature. I seem to be unable to restore it. I booted with the Windows 8 disc, and told it to restore from a system image. It found the image, ran a few minutes, then failed because of version mismatch (?). Not before hosing the entire system, by the way. Luckily, I was well backed up.
I booted with the Windows 7 disc, and it didn't even see the system image (on my external HD). It saw my Windows 7 system image and restored it just fine, and here I am.
Anyway, is there some trick to restoring a Windows 8.1 system image? I am not running Windows 8.1, so I can't generate a repair disk that way. Is there one available online somewhere for download?
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Apr 17, 2013
My windows 8 pro install messed up n i have almost 2.8tb of stuff on my drive on a 3tb hd. I have an identical hd as a backup which i have (an apparently successful) a backup of my system from a couple of weeks ago on. I had set the system to do scheduled backups of the system (set to backup a system image of efi partition and c. There were a few times where i was trying to get other things done and the systemwas running slow so i cancelled the backups when i noticed them running. The software stopped the backups (seemingly successfully).
As i say my system messed up - i came home to find out it was no longer downloading (as i had left it doing when i went to work) but was on a blue screen (bsod?) saying the system needs to be restarted. Since then it didnt work well at all and after dskchk reported that several sectors were damaged so it was moving data to spare sectors (or whatever it generally reports when this happens) there were a lot of files messed up or reported as deleted when doing a file recovery scan with recuvva.
So i decided to restore the backed up system image from the other hd. Incidentally i tried mounting the vhdx backup image from that hd via windows explorer which then reported "the disk needs formatting" and didnt get any success mounting via disk management either (it mounted in the app but didnt show up on windows explorer and if i tried to access info on it via disk management it reported the same"disk needs formatting prompt".
So when i booted my win 8 dvd it didnt work cos the dvd wasnt an efi booting version so i had to boot from a usb version with the efi bit included.
I formatted the system drive and chose to do an image restore. It started doing the restore (apparently) but every time i came back to it later i had the follwing error:
"Re-image your computer
The system image restore failed.
Error details: The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria Ox80073B92"
It took me so long to set up my system n i have a lot of my own data on there too. The system drive I formatted was created in diskpart and then re formatted with "format" command (as it created the disk in raw mode) so now it is ntfs mode (uncompressed).
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Aug 26, 2013
I have a Inspiron 3521 laptop and I am doing a factory restore as mentioned in this article. [URL] .....
But in the Step 9, 'select the backup you want to use in the list below', I get empty list. Does that mean my laptop doesn't have a factory image?
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Jan 23, 2014
While trying to restore from an image, I get an error:
The system image restore failed.
Error details: The specified list of volumes to recover contains duplicates. (0x80780088)
I'm trying to recover windows 8.1 x64.
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Mar 2, 2013
I have created two disk images. I deleted the first one but in the restore point pop up the title is still here (but is empty!!! The red one.) How can delete it????
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Aug 5, 2013
Automatic Restore Points is not working in System Restore. Task Scheduler is empty during last 30 days.
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Jul 4, 2014
I have a windows 8.1 dell laptop ,for some reason system restore is not creating points manually or automatically, when I try to make a restore point manually the working bar just keeps moving at the sane time though I noticed in the device manger a generic volume shadow copy entry will show up with a yellow mark beside it ,I have tried maybe 10-15 times to uninstall this and try system restore again ,but this keeps repeating itself,
I have also went into safe mode but system restore points can't be made under safe mode, I did the repository thing where I rename that folder to old and reset repository in safe mode ,same result .
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Mar 5, 2014
I was on my samsung laptop last night, and I found a folder called "Searches>Indexed locations". I saw it was taking up some space so i went through some of the files seeing that some were Type:Shortcuts. So I deleted them to free up a bit of space thinking "it's only a shortcut, can't harm it". Now some icons are missing from my windows 8 start screen and some programs have become inoperable because of missing files. I tried System restore to bring some of it back, it was going ok, then when it tried to restart, showed the samsung logo, then just blackscreened for 4+ hours. It was on , but blank. Haven't been using the laptop long so I don't really know the specs on it.
It came with no DvD/CD for me to use to format the laptop and I cant get it on to boot it up right for me to format it to begin with.
I atleast do know the graphics card was an AMD Radeon HD 7460
Can't seem to access Bios either.
One thing I forgot to mention which might have something to do with it, is I was using a custom windows 8 theme, because microsoft, being as stingy as they are, from what i assume does not enable you to have your own theme, so I had something called the "ribbon disabler and UXTheme Cracker" to use a custom windows 8 theme.
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Jul 27, 2014
If I create a custom refresh image such as a blank retail windows 8 will it restore my files. I'm trying to go from wim 8.1 pro wmc to pro because it is not activated and I have a pro product key. Is there any way to downgrade without losing files settings etc.
What i mean is can I reinstall windows 8 pro (I currently have media center) without losing eveything?
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Dec 26, 2013
On my friend's Dell Inspiron laptop, Windows 8 will not boot. I want to boot to the repair disk to restore an image I had created. F12 on boot does not show the DVD drive as an option. I went into Setup/Boot and disabled Secure Boot, still did not show the DVD as a boot option. I went back to Setup and selected Boot List Option>Legacy. Now it shows the DVD drive as an option to boot. I booted the repair dis, went through all the dialogs to select the image I had created, but when it goes to restore it it says it cannot because the image was made in UEFI, and it is now set for BIOS.
I went back into Setup/Boot and I see that the option Load Legacy Option ROM is now Enabled, it did it on its own. As a test I set it back to the defaults and re did it as above, and again it automatically changes Load Legacy Option ROM, which I assume is what is creating the problem.
So my question is what do I need to do to boot from the Windows Repair Disk?
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Apr 6, 2013
I have a XPS 8500 with preinstalled windows 8. I tried to install Ubuntu 12.10 on it. When I partitioned the disk, I accidentally format the whole disk. Then I could not restart to Windows 8. I didn't make any backup or recovery media. How to restore factory image?
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Dec 8, 2013
Here is my situation:
-I have now installed and using two sata hard drive (Drive C "500GB" for OS and other programs and Drive D "1TB" for Games and other Documents)
-I also have SYSTEM IMAGE created before and saved it on my external hard drive.
Now I want to RESTORE that SYSTEM IMAGE saved on my external hard drive to the Drive C "500GB"
My asking is HOW TO DO IT CORRECTLY:
>Should I disconnect/unplug the SATA Cable for the Drive D 1TB before I proceed with the system image restore?
(By the way I have no problem with the procedures on how to do the system image restore)
>OR is there a RISK if I just continue with the system image restore with both SATA CABLES for both HDD not removed?
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Sep 11, 2013
I have 10 computers with identical hardware that all have their own oem license. What I want is to have the same setup on all 10 computers. What I remember from previous Windows versions is that you had to activate Windows individually with its own oem key for every computer you restored with a preferred disk image. From what I read the product key procedure is a bit different in Windows 8 and that the key is stored in the bios? The activation should also be handled automatically by Windows, is that correct?
So what I really wonder is: Do I still have to activate every restored pc manually or will Windos 8 do this for me?
A second related question: Are there any imaging/cloning software that can be set up to promt me for a new computer name in the restore process?
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Dec 28, 2012
I am thinking of installing a new hard drive to my Dell XPS 8500 (replacing the one that came with my system).
I have made DVD's that will install the factory image using Dell backup. If I install a new hard drive can I use these DVD's to install Windows 8 (the factory image) to my new hard drive?
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Jun 11, 2014
Although I have been able to make a full disk image using the built in "system image" option, I can not find any way to restore it. The recovery options only point to system restore and refresh PC. I'm navigating to <control panel> and then <file history> to access the recovery options. I can not find any restore from system image option anywhere.
Am I missing something, or is it deliberately missing in the Enterprise editions ? If so is there any way I can restore the backup image ?
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Aug 5, 2013
I have accidently changed the background image of the windows 8 photos app and can't find a way to restore the default image...which I prefer.
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May 15, 2014
I have two hard disks, and I have a system image that I made of the OS, it is stored on the second disk, the one without the OS. Both disks have sharing turned off.
What happens if I can't boot into Windows, and I want to use EaseUS backup to restore my system? Will I be able to access the system image, if I boot from the EaseUS live CD? Or will I be denied access, because it is not a shared disk?
And generally speaking, is it advisable to have sharing turned off, or on? I am not on a network, but I have several user accounts on the same OS. What security settings are good for my situation.
Okay, experience is the best tutor. I booted from the CD to see what would happen, and yes, it can read the system image file off of the hard disk. But I would still like to know what are the security settings for sharing etc.
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Sep 24, 2013
I am selling my Acer acer m5-481pt-6644 and want to do a factory image restore so the buyer can set it up for themselves.
I have done plenty of image restores on Win 7, but always gone all the way through.
Can I turn the laptop off at some point before I fully set it up, so the buyer will get to set it up for themselves?
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Feb 1, 2014
I did NOT create a restore point before doing the upgrade.
About a week ago, I updated my Windows 8 laptop (a year-old Lenovo Ideapad) to Windows 8.1. At first, it appeared that the upgrade went flawlessly. After a couple of hours though, the crack started showing. I found two issues:
1. I could connect to the internet after a reboot, but if I didn't ACTIVELY continue working on the internet, the connection would die. The only way that I could get it to 'resume' was to reboot. I was using a wireless connection. Tried a wired connection with the same issue. No other machine on the network were experiencing the issue.
2. I use Remote Desktop EXTENSIVELY to connect to client machines. All connections work EXCEPT for one which uses an RD Gateway within the connection. That connection will appear to start connecting after I enter the credentials, then simply close. No error. No message. The RDP connection simply closes. I tried building the connection again from scratch. Same issue.
3. Meanwhile, I noticed that my email (via Outlook 2010) never stopped...THAT part of the internet connection remains 'solid'. Very odd.
No matter what troubleshooting I did, I couldn't solve the problem. So, I decided to see if it was Windows 8.1 or my machine.
I went out an purchased (albeit probably temporarily) a brand new Toshiba Satellite (L55-A5284) with Windows 8.1 ALREADY INSTALLED. No upgrade required. I turned on the machine, and did NOTHING ELSE, but create a Remote Desktop connection to my client. I was able to connect instantly. YEAH! Must be MY upgrade on the Lenovo, not Windows 8.1.
Then, things get REALLY weird (or weirder). I signed off of the client site (I mean, after all, I'd proven that it was my old machine and NOT Windows 8.1, hadn't I?). Almost as soon as I'd signed off and shut the computer off, I realized that I needed something from the client machine. Since it will take me a while to restore my Lenovo, I figured that I'd get work taken care of first, and went to turn on and use the new laptop (Toshiba). Well, imagine my surprise when I could NOT CONNECT again via RDP on the new Toshiba with nothing additional installed on it except for the Remote Desktop connection.
I had let the system update Windows when I shut down and figured that it must be the update that was just installed, so I restored the machine back to factory (I mean why not...I had only created one Remote Desktop connection on the machine). After the restore THE CONNECTION WORKED AGAIN. Sign on, check. Sign off, check. Sign on again, NOPE. Restore computer (again), Sign on, check. Sign off, check. Sign on again, NOPE. So, while I am far from being a hardware specialist, it seems to me that something isn't 'releasing' when I sign off. EVEN A REBOOT (hard or restart) doesn't work. The only thing which solves the issue is a RESTORE - either the kind that saves your files or the one that resets to factory...either one 'resets' the connection, so that I can get on again ONE TIME.
I'm guessing that whatever's the issue with the new laptop (Toshiba) is also causing the internet instability AND the RDP problem on the old laptop (Lenovo).
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Mar 13, 2014
I have a K55A Asus laptop, and I'm having some issues trying to restore it (refreshing it at his start). I have no CD for the recovery and when I try to restore my PC by the program Window8 in stored (settings-> General -> Delete everything and reinstall Window) I get an error saying there is some files missing.
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Sep 15, 2014
I am attempting to repair a Dell Inspiron 5520 Laptop for a friend of mine.
He's been having issues updating it for sometime and when he called me he was having a "Windows update hasn't been able to check for new updates for 30 days" pop-up appearing every few seconds that was rendering the laptop almost unusable.
I managed to stop that by disabling automatic updates. When I attempted a manual update I got the message :
Windows could not search for new updates: Error Found Code 80070BC9
Other times it would say it needed to be restarted and would go into a restart loop that was generally
Restart one - no message
Restart two - configuring updates - 33%, 67%, 100%
Restart three - failed to configure updates - reverting - restarting
Then would go to the normal login screen
I tried SFC /Scannow which seemed to work and say a restart is needed to implement changes but then fails on restart
DISM didn't work when attempting to run it from the machine but got to 100% when I ran it from my own Windows 8 install disk but then failed and needed a restart to undo the changes.
I also tried a repair and a restore of the current Windows installation but got : Error Code: 80070490 both times
The laptop didn't come with an install disk or serial so it seems restoring it from external media may be out of the question?
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Nov 19, 2013
When I wanted to fix my Windows 8.1 because it wouldn't start, I saw ALL my restore points had disappeared. This has happened to me with all Windows operating systems I've had: Windows 7, 8, 8.1 and perhaps XP. When I need them most, they're gone, ALL OF THEM (not only those replaced for newer ones).
Last time this happened, Windows 8.1 eventually fixed my system by applying "attempting repairs" (however this fix is called, it's an option when 8.1 cannot boot).
But why do the restore points disappear in Windows 7, 8 and 8.1? Can I save at least one to a disk or something? Instead of creating a system image, which is heavy and slow?.
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Oct 14, 2013
how to do a System Restore on my Win. 8 machine. I have the four blue square start button at the bottom left.
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Nov 3, 2013
I made the mistake of updating to Windows 8.1 and now I have trouble connecting to the Wi-Fi at my university. It tells me I have access to internet but at the same time it tells me the DNS sever is not available. I have tried many things but I just can't get it to work. There are also some websites that don't display correctly or work the way they are supposed to. Google being one of them. I don't know what to do so I thought I would just restore to before I updated to 8.1. So I did, but it's still 8.1. I can't go back any further than to the day I updated. Is there any way?
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Jun 16, 2013
I am following the instructions on how to restore my factory defaults but I am getting an error coming up, this is the error code: 80070490
What this error is and how to resolve it? This is stopping me from doing any restores.
Also when my laptop boots up now, it goes to a black screen and displays this message: Media check [fail] what is causing this & how do I resolve it?
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May 26, 2014
I ran into a minor problem with Acronis True Image 2014 after letting Microsoft install Update 1 on my system. For some reason the desktop Icons go blank for ~15 seconds when I boot. As soon as I uninstall TI the problem goes away. The problem also seems to go away if I "turn off" Auto Logon to my Microsoft Account. Base on all my Acronis Forum discussions I must be the only person in the world with this problem! The stand alone version of TI 2014 works OK. I will continue to use the standalone version of TI 2014 to backup the system (Boot Partition) periodically since I know it works and has saved me from disaster numerous times.
So...I'm ready to let Windows 8.1 handle my data backups using the File History function. Dumb question - if I do a system restore because of a virus or whatever will Windows 8.1 be able to use the file history maintained by the version of Windows 8.1 that was wiped out by the restore? The file history will be on a separate disk drive.
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Jan 9, 2013
I have a new Windows 8 hp pavilion all in one desktop computer and since a windows refresh, a month ago, it has stopped creating restore points and it fails to manually create a restore point also.
It leaves a message "THE RESTORE POINT COULD NOT BE CREATED FOR THE FOLLOWING REASON: ACCESS IS DENIED. (0x80070005)".
I have allotted 15% or 66.67 GB for this feature in the "configure" option. The C: drive is the only drive marked as "ON" to be restored. The only restore point listed is for a WinZip 17 installation on the day of the windows refresh, which was as I said before, a month ago. The are no other restore points at all and can't create one.
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Sep 15, 2014
I wonder whether one or more of 13 recent Windows Updates has caused an issue. I can use System Restore to take my PC back to September 7th, three days before the Windows Updates were installed (there is just a Java update that has taken place since that I would have to carry out again). Alternatively, I can uninstall the Windows Updates one at a time or all together to see whether that rectifies the situation. Is there a preference? Should I uninstall from the highest KB number downwards if I uninstall the Updates one at a time?
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Oct 10, 2013
I have two restore points in System Restore that will not be removed.
Both are System Image Restore Points that were created when I was experimenting with the Windows 7 Recovery backup tool in Windows 8.
The backups were unsuccessful so I deleted them but I have been left with these two Restore Points....how I can remove these.
I have tried all the suggestions in this tutorial but nothing works [URL] .....
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