Maintenance :: Windows 8.1 Dell Laptop - System Restore Not Working?
Jul 4, 2014
I have a windows 8.1 dell laptop ,for some reason system restore is not creating points manually or automatically, when I try to make a restore point manually the working bar just keeps moving at the sane time though I noticed in the device manger a generic volume shadow copy entry will show up with a yellow mark beside it ,I have tried maybe 10-15 times to uninstall this and try system restore again ,but this keeps repeating itself,
I have also went into safe mode but system restore points can't be made under safe mode, I did the repository thing where I rename that folder to old and reset repository in safe mode ,same result .
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Aug 5, 2013
Automatic Restore Points is not working in System Restore. Task Scheduler is empty during last 30 days.
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Oct 20, 2013
A month back I accidentally deleted the wow6432 node from my registry under system_user. I believe this is the root of all my problems. Once I did that, my toshiba c885 D 64 bit would not boot. I forced the computer to shut down and pressed f12 to get to the system recovery options. I then restored to a point before my blunder. Well, my laptop worked for a while and then magically the screen goes black and will not reboot. I did sestem restore a few more times since I could get a little bit of work done in between restoring and the screen turning black again. After I was fed up with having to run system restore every other day, I decided to run system refresh to keep my files but reset everything else. After restoring I am getting the same problem and find myself again running system restore every other day just to keep working.
My questions are if I completely reinstall windows 8 and start from scratch, will this definitely solve the problem? I thought system refresh would have worked, so I'm not sure. Also, are there any other available options for me to fix my computer without starting from scratch?
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Mar 5, 2014
I was on my samsung laptop last night, and I found a folder called "Searches>Indexed locations". I saw it was taking up some space so i went through some of the files seeing that some were Type:Shortcuts. So I deleted them to free up a bit of space thinking "it's only a shortcut, can't harm it". Now some icons are missing from my windows 8 start screen and some programs have become inoperable because of missing files. I tried System restore to bring some of it back, it was going ok, then when it tried to restart, showed the samsung logo, then just blackscreened for 4+ hours. It was on , but blank. Haven't been using the laptop long so I don't really know the specs on it.
It came with no DvD/CD for me to use to format the laptop and I cant get it on to boot it up right for me to format it to begin with.
I atleast do know the graphics card was an AMD Radeon HD 7460
Can't seem to access Bios either.
One thing I forgot to mention which might have something to do with it, is I was using a custom windows 8 theme, because microsoft, being as stingy as they are, from what i assume does not enable you to have your own theme, so I had something called the "ribbon disabler and UXTheme Cracker" to use a custom windows 8 theme.
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May 12, 2014
My Toshiba laptop/Windows 8.1 installed a VLC Media player & Malware bytes today. I was instructed to Restart as 'drivers not working properly' & since then have been on the Automatic Repair loop. It says it cannot fix it - log file: C:WINDOWSSystem32LogfilesSrtSrtTrail.txt, & I tried a few System Restore points but that just says -
System Restore could not access a file. This is probably because an anti-virus program is running on the computer . Temporarily disable your antivirus program and retry System Restore. You can try System Restore again If you continue to see this error, you can try an advanced recovery method.
Thing is I can't get into Windows or my laptop to disable the antivirus program.
I don't have any CD or DVD & no product key as the disc has been misplaced.
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Apr 6, 2014
I have a Lenovo G585 laptop that I installed with Linux (tried dual boot) and accidentally wiped out the Windows 8.1 restore partition. Now I want to restore it to Windows. I also have a Dell desktop Windows 8.1 that I can use to to create a USB restore image, can I use a restore image from a desktop to fix a laptop?
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Sep 15, 2014
This button is not working. The window doesnt hang. There is no error message. It just doesnt say anything. I am trying to install Visual Studio 2013. It needs to create a system restore point before starting installation. Needless to say, it fails too. I am on Windows 8.1. I ran sfc /scannow with no results.
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Jan 26, 2014
I recently had to do a system restore through the Dell System Restore programme, however now it appears I cannot activate Windows 8 - I get the "Windows cannot activate right now. Try activating Windows later".
I have tried entering manually through a command prompt but all I get is an error 0x8004F80B. How to resolve this?
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Sep 6, 2014
so after I did windows updates after a long time (it's for a good reason that I am not updating) the notebook failed to start correctly. After the windows loading screen, only different tones of black were flashing - probably bad graphics driver. Anyway, I managed to do a system restore. Although it said it wasn't successful, it works But now some programs won't start. From Adobe, AfterEffects starts without problems, but Photoshop and Illustrator has an error: [URL]
When I try to uninstall Office completely, the set-up window doesn't even come up. And what's worse... when I run a new installation from a disk, there's an error too. [URL]
I've never come across something like this.. I don't know what to do.
Edit: So I managed to uninstall Office through a 3rd party software.. but I still have trouble installing it back (a different error now). I run as administrator and have full user rights on the folder..
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Aug 16, 2014
My main problem is that I accidentally uninstalled MS Office earlier today from my Dell Inspiron which I bought in 2012; the second problem is that I can't do a system restore to get it back to the point before the accidental un-installation. I'm on Windows 8. It keeps telling me there's something wrong but when I run a check on the C: drive, everything comes up fine. I opened the computer in safe mode, do a system restore and same thing happens - error.
I don't know if I can locate the original MS Office card that I received when I got the computer, to re-install the program, which is why I'm in a bit of a panic right now.
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Sep 15, 2014
I am attempting to repair a Dell Inspiron 5520 Laptop for a friend of mine.
He's been having issues updating it for sometime and when he called me he was having a "Windows update hasn't been able to check for new updates for 30 days" pop-up appearing every few seconds that was rendering the laptop almost unusable.
I managed to stop that by disabling automatic updates. When I attempted a manual update I got the message :
Windows could not search for new updates: Error Found Code 80070BC9
Other times it would say it needed to be restarted and would go into a restart loop that was generally
Restart one - no message
Restart two - configuring updates - 33%, 67%, 100%
Restart three - failed to configure updates - reverting - restarting
Then would go to the normal login screen
I tried SFC /Scannow which seemed to work and say a restart is needed to implement changes but then fails on restart
DISM didn't work when attempting to run it from the machine but got to 100% when I ran it from my own Windows 8 install disk but then failed and needed a restart to undo the changes.
I also tried a repair and a restore of the current Windows installation but got : Error Code: 80070490 both times
The laptop didn't come with an install disk or serial so it seems restoring it from external media may be out of the question?
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Jun 16, 2013
I am following the instructions on how to restore my factory defaults but I am getting an error coming up, this is the error code: 80070490
What this error is and how to resolve it? This is stopping me from doing any restores.
Also when my laptop boots up now, it goes to a black screen and displays this message: Media check [fail] what is causing this & how do I resolve it?
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Aug 5, 2014
My laptop (Dell Inspiron 2013 64-bit) was playing up today and instead of restarting it, I foolishly clicked on the option to "refresh the pc". Little did I know that this would remove all my current programs....
I decided then to do a System Restore. Now, all my programs are back, however, the majority of my programs such Firefox, Microsoft Office and such will not even open!!!
I would just like to know if there is anyway to get these programs running again without having to reinstall them all?
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Jun 8, 2014
I have a Dell laptop Inspiron 15R 7537 that came with Windows 8. Yesterday I upgraded to Windows 8.1. Everything seemed to work fine after the upgrade. I shut down and re-booted several times with no issues. When I turned the computer on as usual today, I got the log in screen, then it briefly went to the desktop, then came a gray screen that blocks 99% of the desk top. This gray screen says "please wait" and has a cancel button at the bottom. It hangs forever and the cancel button doesn't work. It gives no other information.
I read several threads on the Microsoft Windows forum and this seems to be a common problem. How to boot using the Windows 8 recovery media disk that came with the Dell computer. I selected Troubleshoot, then Advanced Options, then Automatic Repair. I got a message that it couldn't do an automatic repair, so that didn't work. Next I tried System Restore, but I got a message that there were no restore points available from which to restore. Just to clarify - the Recovery Media Disk I have from Dell is for Windows 8 - not 8.1 - so maybe that's the problem.
The computer is totally worthless the way it is now, so unless there is some fix for the hanging gray screen in Windows 8.1, I would be happy just to reload the original Windows 8 Operating System. At least that worked.
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Mar 28, 2014
I made a system image from Windows 8.1 using Windows' own system image feature. I seem to be unable to restore it. I booted with the Windows 8 disc, and told it to restore from a system image. It found the image, ran a few minutes, then failed because of version mismatch (?). Not before hosing the entire system, by the way. Luckily, I was well backed up.
I booted with the Windows 7 disc, and it didn't even see the system image (on my external HD). It saw my Windows 7 system image and restored it just fine, and here I am.
Anyway, is there some trick to restoring a Windows 8.1 system image? I am not running Windows 8.1, so I can't generate a repair disk that way. Is there one available online somewhere for download?
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Oct 14, 2013
how to do a System Restore on my Win. 8 machine. I have the four blue square start button at the bottom left.
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Aug 26, 2013
I have a Inspiron 3521 laptop and I am doing a factory restore as mentioned in this article. [URL] .....
But in the Step 9, 'select the backup you want to use in the list below', I get empty list. Does that mean my laptop doesn't have a factory image?
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Sep 15, 2014
I wonder whether one or more of 13 recent Windows Updates has caused an issue. I can use System Restore to take my PC back to September 7th, three days before the Windows Updates were installed (there is just a Java update that has taken place since that I would have to carry out again). Alternatively, I can uninstall the Windows Updates one at a time or all together to see whether that rectifies the situation. Is there a preference? Should I uninstall from the highest KB number downwards if I uninstall the Updates one at a time?
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Oct 10, 2013
I have two restore points in System Restore that will not be removed.
Both are System Image Restore Points that were created when I was experimenting with the Windows 7 Recovery backup tool in Windows 8.
The backups were unsuccessful so I deleted them but I have been left with these two Restore Points....how I can remove these.
I have tried all the suggestions in this tutorial but nothing works [URL] .....
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May 8, 2014
I am using Windows 8.1x64 in UEFI mode. My motherboard is Gigabyte H77M-D3H. My hard disk is configured to use AHCI. A few days back I needed to use system restore from my repair disk because of a system crash. To my horror when I selected System Restore from my Windows repair disk it showed-:
"To use System Restore, you must specify which Windows Installation to restore. Restart this computer select an operating system, and then select system restore."
Now I don't have multiple Windows installations but I do have Debian Linux x64 dual booted with Windows 8.1. the Debian Linux also boots in UEFI mode. Is this problem caused by the fact that I am dual booting ? Has Linux dual booted, check if you can system restore from the windows repair disk.
I can perform a system restore from the inside of the OS fine. But I need it working from the outside also. What I have tried is running diskpart from the repair disk and selecting my partition on which Windows is installed and then running system restore but this had no effect. Can I boot up windows and then select to boot from my CD ? Like, before Windows completes booting I can have the repair disk boot up or something. Could it be that I am booting my CD in legacy rather than UEFI ?
PS-: My Windows 8 was upgraded from an installation of Windows 7. But I have already deleted the Windows.old folder in C drive.
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Sep 15, 2014
I have windows 8.1 on a lenovo laptop. A week ago there was an update and I installed it. But after that I first noticed that there was no sound. The volume control has always a red cross and I can't adjust it. Whenever I go to control panel the window freezes. Same goes windows update/recovery/system restore and other pc settings. I think something went wrong with installing the update so i want to go back to a point before that update. But how do i do that when i cant go to control panel/windows update etc.?
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Dec 17, 2012
I have had a Dell Inspiron 3520 for 3 weeks now. It has had 2 Windows Updates in that time. Both times I lost Internet connection and any way of connecting. The connection bar for the wi-fi was on, connection good but no Internet. After a lot of chat with Dell I did a System restore to Factory settings the first time (16 days ago). I also did a restore point once I'd re-set everything up again.
2 days ago the same thing happened after a Windows update and I also could not locate the restore point so it was back to Factory settings.
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Aug 16, 2014
I had a problem with my laptop, which its model is dell inspiron 5537 15r 1tera 6GB ram ,windows 8 original .
I have gave it to a technician who told me that the hard needed to be changed from gpt to rbn or something like that am not sure because of this process hard have been formatted.
how could i restore my lap top to factory status ?
or getting my original product key for my original windows 8 that was installed on my laptop .
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Apr 17, 2013
My windows 8 pro install messed up n i have almost 2.8tb of stuff on my drive on a 3tb hd. I have an identical hd as a backup which i have (an apparently successful) a backup of my system from a couple of weeks ago on. I had set the system to do scheduled backups of the system (set to backup a system image of efi partition and c. There were a few times where i was trying to get other things done and the systemwas running slow so i cancelled the backups when i noticed them running. The software stopped the backups (seemingly successfully).
As i say my system messed up - i came home to find out it was no longer downloading (as i had left it doing when i went to work) but was on a blue screen (bsod?) saying the system needs to be restarted. Since then it didnt work well at all and after dskchk reported that several sectors were damaged so it was moving data to spare sectors (or whatever it generally reports when this happens) there were a lot of files messed up or reported as deleted when doing a file recovery scan with recuvva.
So i decided to restore the backed up system image from the other hd. Incidentally i tried mounting the vhdx backup image from that hd via windows explorer which then reported "the disk needs formatting" and didnt get any success mounting via disk management either (it mounted in the app but didnt show up on windows explorer and if i tried to access info on it via disk management it reported the same"disk needs formatting prompt".
So when i booted my win 8 dvd it didnt work cos the dvd wasnt an efi booting version so i had to boot from a usb version with the efi bit included.
I formatted the system drive and chose to do an image restore. It started doing the restore (apparently) but every time i came back to it later i had the follwing error:
"Re-image your computer
The system image restore failed.
Error details: The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria Ox80073B92"
It took me so long to set up my system n i have a lot of my own data on there too. The system drive I formatted was created in diskpart and then re formatted with "format" command (as it created the disk in raw mode) so now it is ntfs mode (uncompressed).
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Feb 28, 2014
i have windows 8 when trying to use system restore it gets to the screen that says system restore is restoring files, but that's as far as it gets, I let it run today for 4 hrs. what can i do?
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Jan 14, 2014
I just installed Windows 8.1 on my system (from Windows 8) and had to restore to an earlier time (to one from earlier today). The issue is that my solid state hard drive was reduced by about 20 Gigs! I even deleted the other restore points and rebooted, but my hard drive has about 136 gigs of space. Before the restore, it was 156.
Does windows restore really eat up this much hard drive space? Is there a way to get it back?
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Jun 27, 2014
I was able to do it in XP. I created a shortcut to system restore and put it on the Start Menu. So much easier than the way Windows 8 works. Wondering if there's a way to do the same in 8.1?
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Jun 28, 2014
tried to do system restore and got this message (see attached) I then did an error check on C drive and I got this message.(see attached)
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Nov 5, 2012
I've been running Windows 8 since 10/27 and just noticed there were no System Restore points. Doesn't Windows 8 automatically create them when a significant event occurs, like Windows Update?
I created one manually but would like to see Win 8 create them.
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Apr 25, 2013
But I still cant restore to a chosen Restore Point.
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Apr 4, 2014
This is the message I get when I try and open system restore.
At the same time o0ther serious problems have arisen:
In control panel>programs and features all programs except those named Mi-Mo have disappeared. Some installed since are there, and those in the quick launch menu still work. Most are also missing from the start menu.
Al;so on start up I get a small window saying explorer.exe with a yellow exclamation mark and nothing else.
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