Dell :: XPS 8500 Win 8 System Image Fails?
Dec 6, 2012
I have a brand new Dell XPS 8500 with Windows 8. I did my initial software load and wanted to create a system image. The image fails with error code 0x80780119. This is the sequence I ran:
1) Control Panel
2) Windows 7 File Recovery
3) Create a system image
4) On a hard disk (External hard drive selected with 1.36 TB free space)
5) Program states that the following drives will be backed up without allowing me to add or remove drives (EFI System Partition, OS(C:)(System, and WINRETOOLS(System). I hit "start backup"
6) Create a system image box opens and it starts to run the process and then errors out and says the backup failed. The error message says there is not enough disk space to create the volume shadow copy on the storage location and it lists error code 0x80780119.
I believe it's not a problem with the destination drive where the final system image will be created. It has to be a problem with one of the partitions on the one and only hard drive inside the machine. Using Disk Management I can see the following partitions on the harddrive:
500MB EFI System Partition
40MB OEM Partition
500MB Recovery Partition
1854.75GB NTFS
7.12GB Recovery Partition
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Apr 6, 2013
I have a XPS 8500 with preinstalled windows 8. I tried to install Ubuntu 12.10 on it. When I partitioned the disk, I accidentally format the whole disk. Then I could not restart to Windows 8. I didn't make any backup or recovery media. How to restore factory image?
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Apr 24, 2013
I'm attempting to follow the instructions here, to do a system image of my Dell Windows 8 machine:
Using Windows 8′s “hidden” backup to clone and recover your whole PC | Ars Technica
As I go through the wizard, I arrive at this screen:
I don't have the option to deselect any of these "drives". I proceed with the backup - it chugs along, and then consistently fails here:
"One of the critical volumes is not having enough free space." It doesn't tell me which - but, it's certainly not the OS drive, this is a virgin system.
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Jan 12, 2013
I am trying to upgrade an xps 8500 to windows 8 pro. It's an i7 system with 16 gig RAM. It was running windows 7 64 bit.
I made the first upgrade. It seemed to work fine. I updated drivers but when I attempted to add the windows media center the system failed -- on reboot it indicated the update could not be made and the previous version of windows 8 pro had been restored. I tried again, and this time it indicated that there were corrupted files and the system could no longer boot (error was 0xc000021a). It was not able to fix the disk issue automatically.
With Microsoft support I created a windows 8 pro boot drive on USB. At first the software would not even recognize a drive on which to install the operating system. That was resolved, and I was able to install windows 8 pro. But now every time I restart, the system goes back to the original problem (corrupt files), meaning I have to reinstall windows 8 pro, and so on. I have formatted the HDD as part of the installs: Partition 3 of Drive 0 (the other partitions are: Drive 0 partition 1 (1 meg used) OEM (reserved), partition 2 recovery (8.2 meg used) and drive 1 29.8 meg unallocated.
Windows installs updates (22 in number) automatically on restart, and these may be the source of the problem.
I have checked the drivers. They all seem up-to-date. The Bios is A09 (I think, in any case it is the latest version).
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Mar 10, 2013
I'm having a problem with Windows System Image Backup just when I try to do a image backup it will say that it has failed and suggest to do a disk check. I've searched and some users say to use third party backup programs should I run the disk check first or just go with a different backup tool.
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Jan 17, 2013
When I selected "windows file recovery" from the control panel and tried to create a system image, I received the error msg "0x81000033"
"not enough space on target drive to create image", but that was not true... the target disk had 1.2TB empty space...
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Mar 30, 2013
After doing some digging around I found the system image backup under windows 7 file recovery. Then I go to create system image and everything goes fine and then I get an error message after about half way through the back up . Error message will say something like not enough space on drive to create image and I am doing this on a 2TB external hard drive . I did notice one time I accidentally created 500 MB of unallocated space on this drive but I was getting this this error message before I did that and I am not even sure how I created it. I have another PC with windows 7 and don't have a problem with the scheduled image and data backups being performed weekly. Had this problem with windows 8? Also how do eliminate the 500 MB of unallocated space on my 2 TB External HD which is not really a problem but should not be there . I have my files backed up on this HD although I don't use windows data back up utility which I prefer Sync Back to perform instead .
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Mar 29, 2013
My system is dell xps 8300. I have upgraded from windows 7 ultimate(64bit) to windows 8 pro 64 bit. My system has
1) dell oem partition (no drive ketter 39MB),
2) recovery partition (ntfs no drive letter) 13.25 GB free 2.94 Gb,
3) C drive windows system partition 100Gb free 31,24 GB rest of the two partitions are 175 Gb each (logical drives).
Total my hard disk capacity is 500GB.
What is the difference of taking backup and which is better for recovering the system to original state just before the backup.
1) System image backup(recovery partition & windows system partition) using windows 8 system backup..ie using
windows 7 file recovery menu under control panel.
2) Creating custom recovery image for refresh.(command: recimage -CreateImage)
I have done both and my backup location is external hard drive of 2TB capacity. I made system recovery disk(dvd) from the windows 7 file recovery menu.
The custom recovery image wim file is of size 22.GB
The recovery partition backup(vhdx) is of 9GB and the windows system partition backup is of 43GB.
I have also used macurium reflect pro to take backup of my recovery and windows partition using macurium rescue cd.
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Aug 16, 2013
I just purchased an XPS 8500 with Windows 8 (NOT Pro). I want to use a 120GB SSD drive as the boot drive. I tried using the Dell Backup & Restore function to put the system image on the SSD.
However, the HDD that came with the PC is 2TB. When I go to install the image on the SSD, I get an error message that the SSD is too small.
Do I need to (order and then) use a Windows 8 install disk?
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Dec 10, 2012
Just bought this new XPS 8500 great computer. However, trying to learn the new Windows 8 and Internet Explorer 10 is an experience. Am unable to see all the favorites and realize maybe I should organize them better. Therefore, how would you setup a folder(s) to better organize favorites. I tried to follow the directions by going to Windows website and they state that you click on the add to Favorites and an option related to a folder shows up. However, I only see the option to add to Favorites or to pin to start.
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Mar 25, 2013
Brand new Dell 8500 XPS running Win 8 64 bit with IE 10. I transferred my favorites from my Win VISTA machine using Easy Transfer which caused the lost of many IE Fav Icons. Sometimes when I click on a favorite the icon will show up and some won't even though they are present on my Win VISTA machine.
Is there away to restore those Fav Icons which are supposed to be there? I realize all websites don't support the Fav Icons.
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Apr 19, 2013
I just bought this Dell XPS 8500 with Win 8 on it and although I'm not that happy with this OS I guess there is a learning curve so I'll try for awhile.
For some reason, after I had uninstalled Mcafee from the start up screen and also added a few items to the startup screen, when I reboot or do a cold boot, instead of getting the startup screen, I am getting the desktop along with about 5 disk partitions and a couple programs that I installed. While this is not bad since I can just "x" out of them, it's irritating and wonder how I can fix this. I would like to ultimately just boot up to the desktop if possible without anything else opening up.
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Apr 7, 2013
My brand new XPS 8500 with WIndows 8 has an intermittent blackscreen. Only way to get past it is to power down and power up the PC. Using a Dell 23" monitor. Since machine and monitor are brand new, I will contact Dell tomorrow to return. I don't relish resolving an intermittent problem over the phone with India support. I have searched these forums for blackscreen topics and there are several but no definitive solution.
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Jan 5, 2013
Computer will not fall asleep by itself. Windows 8 Professional 64 Bit is the OS.
Sleep Settings = Sleep after 10 minutes.
USB Selective Suspend = Enabled.
Hard Disk Sleep = 9 Minutes.
Wake Timers are Disabled.
We have suspended all suspect Applications and still the Computer will not Sleep.
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Feb 11, 2013
I recently bought a Dell XPS 8500 with Windows 8 on it. I did a clean install of Windows 7 on that machine and would like to use the Windows 8 OEM license on it on my Dell Inspiron 17r SE laptop.
I tried typing in my key to do a clean install on the laptop but I got this error message:
The product key entered does not match any of the Windows images available for installation. Enter a different product key.
I bought these machines and therefore paid for the software, I should be able to install them on any machine I want. All of my machines are Dell, why can't I do this? What's going on?
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Feb 16, 2013
Cannot create a Restore Point. I try thru Control Panel -> System and Security -> System -> System Protection.
No available drives show under Protection Settings.
When I try to launch thru System Config -> System Restore, a pop-up tells me Starting System restore, but that just hangs there forever. I have to stop it in Task Manager.
I have tried sfc - no reported problems.
Malwarebytes Pro and anti-virus report no problems.
Windows update service is auto - running
Volume Shadow copy is manual - running
Dell diagnostic program reports no error.
Dell XPS 8500 Windows 8 Pro.
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Sep 7, 2014
I am having trouble reinstalling windows 8 on my Dell XPS 8500. Since installing a new SSD and having reset the BIOS using a jumper, my copy of Windows 8 will no longer detect my product key that i assume is embedded in the BIOS.
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Mar 1, 2013
What is the procedure for walking in a unit to Dell Canada for repair? How do I protect my confidential data? Will Dell repair my two month old machine if i walk in without their OEM hard drive?? I hope to they do. What if it were stolen? I don't care about the cost and don't want anything for free, I just want to get my system working so I can rebuild it. I am only on an iPad.
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Nov 3, 2014
I have a Dell XPS 8500 win 8.1. I recently installed Linux Mint 17 on an external HD which booted from GRUB. I now removed Mint 17 ok but I'm left with a reference to 'UBUNTU' in my bootloader. I'm unable to remove this reference. this reference to UBUNTU prevents me from booting from a LINUX USB. I think I need to repair the bootloader but can't and I have tried all sorts of.....FIXBOOT, FIXMBR. etc.
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Sep 1, 2014
I have an xps 8500 and it won't update to windows 8.1 from the store. I have tried uninstalling and reinstalling the update KB2871389 and nothing happens. . I am also running in administrator mode while I am doing this and the windows troubleshooter says something about admin privileges.
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Dec 6, 2012
I just got an XPS 8500 with 64-bit Win 8 (non-Pro). I'd like to load a lot of XP apps from my ancient machine. Is there a way to load/run them? I've heard of HYPER-V, but it only runs on Win 8 Pro. There may be other solutions, but I don't know which to choose. I'd like to feel comfortable that whatever it is will work. If the answer is No, should I go to 32-bit Win 7 or 8 (and would THEY work?) or some other answer?
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Oct 30, 2013
I never had a problem with image backup creation before with Win 8 using the utility Windows 7 File Recovery. I am aware that this utility is gone in Win 8.1 and the same utility is now under File History. I've tried using this new utility last night to create a backup image of Win 8.1 and it failed 4x until I gave up and used Macrium instead. Is the image created in Macrium fully supported in Win 8.1? I know it works with Win 8. But Win 8.1 is a total overhaul and I just wanna make sure I have an image that will work when I need it.
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Jul 16, 2013
I'm trying to run the Dell Backup and Recovery application on a new windows 8 xps 8500. Unfortunately all the tile labels are only showing IDS tags eg: IDS_DS_022,IDS_DS_003 and when I click on a tile the subsequent window is also full of different IDS tags. I've tried reinstalling the app but no change.
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Oct 18, 2013
Ever since I installed Windows 8 (and now Windows 8.1 Pro Preview Build 9431), I hear occasional buzzing sounds while playing .mp3 files on my desktop computer (Dell XPS 8500). This occurs using both iTunes and Winamp. The .mp3 files play fine on other devices, such as my iPod. This makes me suspect that this is a Windows problem.
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Mar 7, 2013
I've been dual-booting Windows 8 Pro and Windows 7 Ultimate, but a while back my Windows 8 kind of went "South" and wouldn't boot at all (I got an error message that a device was "not attached"). I have a recent system image on an external USB hard drive, but when I boot to "system recovery" using my repair disk it can't seem to find my USB drive at all.
The tutorials here mention installing a SATA driver to access disks that are not recognized, but this doesn't seem to be the case.
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Nov 5, 2013
I am trying to create a system image backup and I keep getting this error message
[COLOR=#FF0000]'Threre is not enough disk space to create the volum shadow copy on storage location. Make sure that for all volume to be backup up, the minimum disk space required for shadow copy creation is available. this applies to both the backup storage destination and volume included in the backup. Minimum requirement for Volumes less than 500 megabytes, the minimum is 50 megabyte of free space. for voulimes more than 500 megabytes, the minimum is 320 megabytes of free space. Recommended at least 1 gigabytes free of disk space on each volumes if volumes size is more than 1 gigabytes (0x80780119)"
I am backing it up to a external HDD with over a tb of free space but I understand its not letting me perform the backup because the hidden 100mb hidden system partition is full...if i create a larger partition how can I copy that system partition to it? if that is possible....
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Apr 25, 2013
But I still cant restore to a chosen Restore Point.
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Oct 18, 2013
When trying to update to 8.1 through the store, it tells me I need to uninstall the Dell Data Protection Access program first before continuing with the update. I've done that (I removed all parts: Access, Middleware, and Drivers), it's no longer showing up in my Installed programs list, yet when I try and continue the Windows 8.1 update, I get the same message.
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Sep 15, 2014
I have windows 8.1 on a lenovo laptop. A week ago there was an update and I installed it. But after that I first noticed that there was no sound. The volume control has always a red cross and I can't adjust it. Whenever I go to control panel the window freezes. Same goes windows update/recovery/system restore and other pc settings. I think something went wrong with installing the update so i want to go back to a point before that update. But how do i do that when i cant go to control panel/windows update etc.?
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Feb 15, 2013
I finally got Windows 8 installed on my Dell M4600 dual boot with the Win 7 install. This is my business laptop so I needed to maintain full functions to Win 7 (I will completely migrate to 8 in the future) and ensure I could continue to work with it. I have two SSDs: Drive 0 is a 2.5" 256 GB used for data as d:. Drive 1 (this is how the bios designates them) was originally a 128GB MSATA SSD. I cloned this to a newer 240GB SSD to provide more room for the two OSs (and provide a good fail safe). With the clone I cleared the Dell recovery partitions and added the partition for Win 8. Currently I have some wasted space at the front but I will sort that out in the future. It has taken a week to get Win 8 up and running properly (tracking down drivers, getting the fingerprint scanner to work etc) but it seems to be stable and I have started to use it. Now to the problems:
1. The boot screen is the old Win 7 type (not really a problem by itself). I have used EasyBCD to adjust the default to Win 8. If I do a "restart" from 8 and then select 7 no problem. On the other hand, any restart to 8 brings up the MS flag and twirling thing and stops. I need to power down and start back up. No problem if I shutdown and then restart. I've been working on figuring out how the whole process works and I suspect the problem has to do with the switching drive letters depending on which OS is started and/or the Resume parameters in the BCD. Additionally, during all the hassle with installing Win 8 the boot loader is on the Win 7 partition. I'm hesitant to start using BCDedit on this laptop as I would prefer not to mess anything up. I also will not go through the hassle of re-installing Win 8 again - 3 or 4 times was enough.
2. At some point I will delete the Win 7 partition and expand the space for the Win 8 (I'll need to use some third party tools to do this). My concern is that the boot loader is on the Win 7 partition so how to move it to the Win 8 partition if possible.
I've attached two screen shots for the disk management status (win 7 an 8) and attachedoutput form BCDedit /enum all for both OSs.
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Sep 15, 2014
I am attempting to repair a Dell Inspiron 5520 Laptop for a friend of mine.
He's been having issues updating it for sometime and when he called me he was having a "Windows update hasn't been able to check for new updates for 30 days" pop-up appearing every few seconds that was rendering the laptop almost unusable.
I managed to stop that by disabling automatic updates. When I attempted a manual update I got the message :
Windows could not search for new updates: Error Found Code 80070BC9
Other times it would say it needed to be restarted and would go into a restart loop that was generally
Restart one - no message
Restart two - configuring updates - 33%, 67%, 100%
Restart three - failed to configure updates - reverting - restarting
Then would go to the normal login screen
I tried SFC /Scannow which seemed to work and say a restart is needed to implement changes but then fails on restart
DISM didn't work when attempting to run it from the machine but got to 100% when I ran it from my own Windows 8 install disk but then failed and needed a restart to undo the changes.
I also tried a repair and a restore of the current Windows installation but got : Error Code: 80070490 both times
The laptop didn't come with an install disk or serial so it seems restoring it from external media may be out of the question?
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