I am having trouble reinstalling windows 8 on my Dell XPS 8500. Since installing a new SSD and having reset the BIOS using a jumper, my copy of Windows 8 will no longer detect my product key that i assume is embedded in the BIOS.
View 11 RepliesWhat is the procedure for walking in a unit to Dell Canada for repair? How do I protect my confidential data? Will Dell repair my two month old machine if i walk in without their OEM hard drive?? I hope to they do. What if it were stolen? I don't care about the cost and don't want anything for free, I just want to get my system working so I can rebuild it. I am only on an iPad.
View 15 Replies View RelatedMy company gave me a Windows 8 Enterprise product key, which I'm trying to use to upgrade a version of Windows I'm running. I visited this link -- Upgrade Windows with only a product key - Microsoft Windows Support, clicked the "Install Windows 8" button, ran the setup file that downloaded, and when prompted for the product key, entered it, only to see the message.
The product key cannot be used to install a retail version of Windows 8.
Is there another ISO I should be using? Ultimately I'm trying to get an ISO for use with my VMWare Fusion 6 install running on my Mac (10.9.1). I'm confident the product key given to me by my company is legit, but it obviously isn't a retail product key, probably some kind of corporate key or the equivalent.
Purchased a new HP notebook yesterday and to my surprise there's no product key on the unit. Called HP and according to them, that's the new way of doin' biz..no longer placing product key on chassis. how to find the product key?
View 9 Replies View RelatedI tried to reinstall windows on a second hard drive, but it won't accept my product key, assumedly because I am already using it for the current windows installation on the first hard drive.
How do I transfer my license to allow a reinstallation on the second hard drive? That's the best option, so I can go back to the first drive if I want to.
Second option: If I wipe the current windows partition clean, will that enable me to reinstall on the second hard drive?
I just bought this Dell XPS 8500 with Win 8 on it and although I'm not that happy with this OS I guess there is a learning curve so I'll try for awhile.
For some reason, after I had uninstalled Mcafee from the start up screen and also added a few items to the startup screen, when I reboot or do a cold boot, instead of getting the startup screen, I am getting the desktop along with about 5 disk partitions and a couple programs that I installed. While this is not bad since I can just "x" out of them, it's irritating and wonder how I can fix this. I would like to ultimately just boot up to the desktop if possible without anything else opening up.
My brand new XPS 8500 with WIndows 8 has an intermittent blackscreen. Only way to get past it is to power down and power up the PC. Using a Dell 23" monitor. Since machine and monitor are brand new, I will contact Dell tomorrow to return. I don't relish resolving an intermittent problem over the phone with India support. I have searched these forums for blackscreen topics and there are several but no definitive solution.
View 15 Replies View RelatedComputer will not fall asleep by itself. Windows 8 Professional 64 Bit is the OS.
Sleep Settings = Sleep after 10 minutes.
USB Selective Suspend = Enabled.
Hard Disk Sleep = 9 Minutes.
Wake Timers are Disabled.
We have suspended all suspect Applications and still the Computer will not Sleep.
I recently bought a Dell XPS 8500 with Windows 8 on it. I did a clean install of Windows 7 on that machine and would like to use the Windows 8 OEM license on it on my Dell Inspiron 17r SE laptop.
I tried typing in my key to do a clean install on the laptop but I got this error message:
The product key entered does not match any of the Windows images available for installation. Enter a different product key.
I bought these machines and therefore paid for the software, I should be able to install them on any machine I want. All of my machines are Dell, why can't I do this? What's going on?
Cannot create a Restore Point. I try thru Control Panel -> System and Security -> System -> System Protection.
No available drives show under Protection Settings.
When I try to launch thru System Config -> System Restore, a pop-up tells me Starting System restore, but that just hangs there forever. I have to stop it in Task Manager.
I have tried sfc - no reported problems.
Malwarebytes Pro and anti-virus report no problems.
Windows update service is auto - running
Volume Shadow copy is manual - running
Dell diagnostic program reports no error.
Dell XPS 8500 Windows 8 Pro.
I have a Dell XPS 8500 win 8.1. I recently installed Linux Mint 17 on an external HD which booted from GRUB. I now removed Mint 17 ok but I'm left with a reference to 'UBUNTU' in my bootloader. I'm unable to remove this reference. this reference to UBUNTU prevents me from booting from a LINUX USB. I think I need to repair the bootloader but can't and I have tried all sorts of.....FIXBOOT, FIXMBR. etc.
View 2 Replies View RelatedI just got an XPS 8500 with 64-bit Win 8 (non-Pro). I'd like to load a lot of XP apps from my ancient machine. Is there a way to load/run them? I've heard of HYPER-V, but it only runs on Win 8 Pro. There may be other solutions, but I don't know which to choose. I'd like to feel comfortable that whatever it is will work. If the answer is No, should I go to 32-bit Win 7 or 8 (and would THEY work?) or some other answer?
View 1 Replies View RelatedI am trying to upgrade an xps 8500 to windows 8 pro. It's an i7 system with 16 gig RAM. It was running windows 7 64 bit.
I made the first upgrade. It seemed to work fine. I updated drivers but when I attempted to add the windows media center the system failed -- on reboot it indicated the update could not be made and the previous version of windows 8 pro had been restored. I tried again, and this time it indicated that there were corrupted files and the system could no longer boot (error was 0xc000021a). It was not able to fix the disk issue automatically.
With Microsoft support I created a windows 8 pro boot drive on USB. At first the software would not even recognize a drive on which to install the operating system. That was resolved, and I was able to install windows 8 pro. But now every time I restart, the system goes back to the original problem (corrupt files), meaning I have to reinstall windows 8 pro, and so on. I have formatted the HDD as part of the installs: Partition 3 of Drive 0 (the other partitions are: Drive 0 partition 1 (1 meg used) OEM (reserved), partition 2 recovery (8.2 meg used) and drive 1 29.8 meg unallocated.
Windows installs updates (22 in number) automatically on restart, and these may be the source of the problem.
I have checked the drivers. They all seem up-to-date. The Bios is A09 (I think, in any case it is the latest version).
I have a XPS 8500 with preinstalled windows 8. I tried to install Ubuntu 12.10 on it. When I partitioned the disk, I accidentally format the whole disk. Then I could not restart to Windows 8. I didn't make any backup or recovery media. How to restore factory image?
View 5 Replies View RelatedI just purchased an XPS 8500 with Windows 8 (NOT Pro). I want to use a 120GB SSD drive as the boot drive. I tried using the Dell Backup & Restore function to put the system image on the SSD.
However, the HDD that came with the PC is 2TB. When I go to install the image on the SSD, I get an error message that the SSD is too small.
Do I need to (order and then) use a Windows 8 install disk?
I'm trying to run the Dell Backup and Recovery application on a new windows 8 xps 8500. Unfortunately all the tile labels are only showing IDS tags eg: IDS_DS_022,IDS_DS_003 and when I click on a tile the subsequent window is also full of different IDS tags. I've tried reinstalling the app but no change.
View 8 Replies View RelatedEver since I installed Windows 8 (and now Windows 8.1 Pro Preview Build 9431), I hear occasional buzzing sounds while playing .mp3 files on my desktop computer (Dell XPS 8500). This occurs using both iTunes and Winamp. The .mp3 files play fine on other devices, such as my iPod. This makes me suspect that this is a Windows problem.
View 6 Replies View RelatedI have a brand new Dell XPS 8500 with Windows 8. I did my initial software load and wanted to create a system image. The image fails with error code 0x80780119. This is the sequence I ran:
1) Control Panel
2) Windows 7 File Recovery
3) Create a system image
4) On a hard disk (External hard drive selected with 1.36 TB free space)
5) Program states that the following drives will be backed up without allowing me to add or remove drives (EFI System Partition, OS(C:)(System, and WINRETOOLS(System). I hit "start backup"
6) Create a system image box opens and it starts to run the process and then errors out and says the backup failed. The error message says there is not enough disk space to create the volume shadow copy on the storage location and it lists error code 0x80780119.
I believe it's not a problem with the destination drive where the final system image will be created. It has to be a problem with one of the partitions on the one and only hard drive inside the machine. Using Disk Management I can see the following partitions on the harddrive:
500MB EFI System Partition
40MB OEM Partition
500MB Recovery Partition
1854.75GB NTFS
7.12GB Recovery Partition
Just bought this new XPS 8500 great computer. However, trying to learn the new Windows 8 and Internet Explorer 10 is an experience. Am unable to see all the favorites and realize maybe I should organize them better. Therefore, how would you setup a folder(s) to better organize favorites. I tried to follow the directions by going to Windows website and they state that you click on the add to Favorites and an option related to a folder shows up. However, I only see the option to add to Favorites or to pin to start.
View 3 Replies View RelatedBrand new Dell 8500 XPS running Win 8 64 bit with IE 10. I transferred my favorites from my Win VISTA machine using Easy Transfer which caused the lost of many IE Fav Icons. Sometimes when I click on a favorite the icon will show up and some won't even though they are present on my Win VISTA machine.
Is there away to restore those Fav Icons which are supposed to be there? I realize all websites don't support the Fav Icons.
wld like to install windows 8.1 preview on my brand new xps13 but need product key and cannot find that anywhere in the documents I received
View 8 Replies View RelatedI have an xps 8500 and it won't update to windows 8.1 from the store. I have tried uninstalling and reinstalling the update KB2871389 and nothing happens. . I am also running in administrator mode while I am doing this and the windows troubleshooter says something about admin privileges.
View 1 Replies View RelatedWhat do I have to do to get the product keys for the installed operating system? What do I do to re-install in case of a failure. Where is my copy of the software so I can re-install it?
View 4 Replies View RelatedWhere is the Windows 8 Product Key location on a Latitude 10 Tablet? I looked in the shipped documentation, the back of the machine and under the battery and did not see it. Is the Win8 product key published anywhere on my system?
View 5 Replies View RelatedI'm thinking of buying a new Dell desktop but not interested in Windows 8. With my current Dell desktop I have the Windows 7 OEM disk for reinstallation. Could I use that disk to install Windows 7 on a new Dell PC (or maybe even just a partition of it) or will it refuse to install because it's a different machine?
View 3 Replies View RelatedI bought a new XPS 13" Ultrabook this year and all worked fine. However, all of a sudden the laptop does not boot anymore. I am wondering if there is a way to reinstall windows 8 or to recover everything? I made I diagnostic check (F12 when booting) but no errors are found. However, my problem is that the laptop has a) no CD player and b) I also have not received another device like a USB stick with the software with the laptop. How can I reinstall the system?
View 1 Replies View RelatedI'm trying to reinstall win8 Pro w/ Media Center on an older Dell C2D system for a friend. She has no discs as she got it from her brother for x-mas a little while back and she's unable to get them as he lives out of state.
I used a program to extract the keys, but it seems that the media center add-on has overridden the pro key and it wont let me install windows. I noticed it gave me an internet explorer key that was different from the win8 key, but it rejected that too.
Is there a way to extract the original win8 pro key? I couldn't seem to find anything with google.
I purchased a dell inspiron 5521 a few months back but i didn't get any windows 8 CD with it. I have to reinstall my windows, but when i try to do it with my friend's original windows CD, error says product key entered is different. I don't even know the product key for my windows 8.
View 4 Replies View RelatedAll my partitions got wiped out and it seems as if I have no existing installation of Windows 8 on my laptop anymore.
How can I reinstall my Windows. Finally, where is the product key for the Windows 8 written?
I bought yesterday an OptiPlex 7010 with windows 8. Product key is in the bios as I have read on the internet. Due to a crash of the os I had to reinstall windows 8 using the operating system cd included in the package. I have booted from dvd. After a clean reinstallation the os is not activated and I can not do anything about it because no product key is available. What should I do?
View 1 Replies View RelatedI recently purchased a dell inspiron 14 5000 with a windows 8.1 preinstalled; I would like to reinstall the operating system and partition the hard, but I didn't get a copy of Windows (and a disc would not be actually useful since the laptop doesn't have a CD unit) which is the easiest way to reconfigure my laptop?
View 1 Replies View Related