Dell :: XPS 8500 - How To Transfer Windows 8 OEM License To Other Machine
Feb 11, 2013
I recently bought a Dell XPS 8500 with Windows 8 on it. I did a clean install of Windows 7 on that machine and would like to use the Windows 8 OEM license on it on my Dell Inspiron 17r SE laptop.
I tried typing in my key to do a clean install on the laptop but I got this error message:
The product key entered does not match any of the Windows images available for installation. Enter a different product key.
I bought these machines and therefore paid for the software, I should be able to install them on any machine I want. All of my machines are Dell, why can't I do this? What's going on?
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Apr 11, 2013
Can my Windows Pro license (non OEM) be transferred to my rebuilt computer that now has a different model motherboard and CPU? I tried booting up the newly rebuilt system with my system hard drive (two SSD's in RAID 0) as is but failed. It looks like I must do a clean install and then try to restore everything from my last backup.
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Sep 27, 2013
I was wondering if there is a way to transfer a 32-bit Windows 8 Pro Upgrade license to a bootcamp partition in a 2012 Mac Mini without having to buy a new one. I bought Windows 8 for my laptop and the laptop will no longer be used. So is there a way I could maybe deactivate the license on my laptop, and reuse the same license on the Mac Mini?
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Nov 8, 2013
I had Win 8 Pro (not an OEM version) running and upgraded to 8.1 Pro via the Windows Store. Can this license with Win 8.1 be transferred to a new computer that I plan on building?
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Feb 14, 2014
How I could go about doing this. Last year I bought a Windows 8 Pro upgrade disc we used to upgrade our machines from Windows 7 home Premium to 8 Pro. Is it possible for me to use that same upgrade product key for Windows 8 Pro on 8.1 so I could have a Pro version of 8.1? The computer I originally did the upgrade on I am no longer using and is there a way to deactivate the license on that one so it could be used on the new computer I bought? Also I just want the extra's of the Pro version so does it matter it is the license for Windows 8 even though the new computer uses 8.1?
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Apr 19, 2013
I just bought this Dell XPS 8500 with Win 8 on it and although I'm not that happy with this OS I guess there is a learning curve so I'll try for awhile.
For some reason, after I had uninstalled Mcafee from the start up screen and also added a few items to the startup screen, when I reboot or do a cold boot, instead of getting the startup screen, I am getting the desktop along with about 5 disk partitions and a couple programs that I installed. While this is not bad since I can just "x" out of them, it's irritating and wonder how I can fix this. I would like to ultimately just boot up to the desktop if possible without anything else opening up.
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Apr 7, 2013
My brand new XPS 8500 with WIndows 8 has an intermittent blackscreen. Only way to get past it is to power down and power up the PC. Using a Dell 23" monitor. Since machine and monitor are brand new, I will contact Dell tomorrow to return. I don't relish resolving an intermittent problem over the phone with India support. I have searched these forums for blackscreen topics and there are several but no definitive solution.
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Jan 5, 2013
Computer will not fall asleep by itself. Windows 8 Professional 64 Bit is the OS.
Sleep Settings = Sleep after 10 minutes.
USB Selective Suspend = Enabled.
Hard Disk Sleep = 9 Minutes.
Wake Timers are Disabled.
We have suspended all suspect Applications and still the Computer will not Sleep.
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Feb 16, 2013
Cannot create a Restore Point. I try thru Control Panel -> System and Security -> System -> System Protection.
No available drives show under Protection Settings.
When I try to launch thru System Config -> System Restore, a pop-up tells me Starting System restore, but that just hangs there forever. I have to stop it in Task Manager.
I have tried sfc - no reported problems.
Malwarebytes Pro and anti-virus report no problems.
Windows update service is auto - running
Volume Shadow copy is manual - running
Dell diagnostic program reports no error.
Dell XPS 8500 Windows 8 Pro.
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Sep 7, 2014
I am having trouble reinstalling windows 8 on my Dell XPS 8500. Since installing a new SSD and having reset the BIOS using a jumper, my copy of Windows 8 will no longer detect my product key that i assume is embedded in the BIOS.
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Mar 1, 2013
What is the procedure for walking in a unit to Dell Canada for repair? How do I protect my confidential data? Will Dell repair my two month old machine if i walk in without their OEM hard drive?? I hope to they do. What if it were stolen? I don't care about the cost and don't want anything for free, I just want to get my system working so I can rebuild it. I am only on an iPad.
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Nov 3, 2014
I have a Dell XPS 8500 win 8.1. I recently installed Linux Mint 17 on an external HD which booted from GRUB. I now removed Mint 17 ok but I'm left with a reference to 'UBUNTU' in my bootloader. I'm unable to remove this reference. this reference to UBUNTU prevents me from booting from a LINUX USB. I think I need to repair the bootloader but can't and I have tried all sorts of.....FIXBOOT, FIXMBR. etc.
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Dec 6, 2012
I just got an XPS 8500 with 64-bit Win 8 (non-Pro). I'd like to load a lot of XP apps from my ancient machine. Is there a way to load/run them? I've heard of HYPER-V, but it only runs on Win 8 Pro. There may be other solutions, but I don't know which to choose. I'd like to feel comfortable that whatever it is will work. If the answer is No, should I go to 32-bit Win 7 or 8 (and would THEY work?) or some other answer?
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Jan 12, 2013
I am trying to upgrade an xps 8500 to windows 8 pro. It's an i7 system with 16 gig RAM. It was running windows 7 64 bit.
I made the first upgrade. It seemed to work fine. I updated drivers but when I attempted to add the windows media center the system failed -- on reboot it indicated the update could not be made and the previous version of windows 8 pro had been restored. I tried again, and this time it indicated that there were corrupted files and the system could no longer boot (error was 0xc000021a). It was not able to fix the disk issue automatically.
With Microsoft support I created a windows 8 pro boot drive on USB. At first the software would not even recognize a drive on which to install the operating system. That was resolved, and I was able to install windows 8 pro. But now every time I restart, the system goes back to the original problem (corrupt files), meaning I have to reinstall windows 8 pro, and so on. I have formatted the HDD as part of the installs: Partition 3 of Drive 0 (the other partitions are: Drive 0 partition 1 (1 meg used) OEM (reserved), partition 2 recovery (8.2 meg used) and drive 1 29.8 meg unallocated.
Windows installs updates (22 in number) automatically on restart, and these may be the source of the problem.
I have checked the drivers. They all seem up-to-date. The Bios is A09 (I think, in any case it is the latest version).
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Apr 6, 2013
I have a XPS 8500 with preinstalled windows 8. I tried to install Ubuntu 12.10 on it. When I partitioned the disk, I accidentally format the whole disk. Then I could not restart to Windows 8. I didn't make any backup or recovery media. How to restore factory image?
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Jun 10, 2013
We bought some DELL Optiplex 3010 with Win8Pro OEM licenses.
But we only have WinXP or Win7Pro computers on our company. We want to make a Clean installation with Win7Pro DVD on each machine, and use OEM license.
How to do this? Now OEM licenses are not shown outside computer.
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Aug 16, 2013
I just purchased an XPS 8500 with Windows 8 (NOT Pro). I want to use a 120GB SSD drive as the boot drive. I tried using the Dell Backup & Restore function to put the system image on the SSD.
However, the HDD that came with the PC is 2TB. When I go to install the image on the SSD, I get an error message that the SSD is too small.
Do I need to (order and then) use a Windows 8 install disk?
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Jul 16, 2013
I'm trying to run the Dell Backup and Recovery application on a new windows 8 xps 8500. Unfortunately all the tile labels are only showing IDS tags eg: IDS_DS_022,IDS_DS_003 and when I click on a tile the subsequent window is also full of different IDS tags. I've tried reinstalling the app but no change.
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Oct 18, 2013
Ever since I installed Windows 8 (and now Windows 8.1 Pro Preview Build 9431), I hear occasional buzzing sounds while playing .mp3 files on my desktop computer (Dell XPS 8500). This occurs using both iTunes and Winamp. The .mp3 files play fine on other devices, such as my iPod. This makes me suspect that this is a Windows problem.
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Dec 6, 2012
I have a brand new Dell XPS 8500 with Windows 8. I did my initial software load and wanted to create a system image. The image fails with error code 0x80780119. This is the sequence I ran:
1) Control Panel
2) Windows 7 File Recovery
3) Create a system image
4) On a hard disk (External hard drive selected with 1.36 TB free space)
5) Program states that the following drives will be backed up without allowing me to add or remove drives (EFI System Partition, OS(C:)(System, and WINRETOOLS(System). I hit "start backup"
6) Create a system image box opens and it starts to run the process and then errors out and says the backup failed. The error message says there is not enough disk space to create the volume shadow copy on the storage location and it lists error code 0x80780119.
I believe it's not a problem with the destination drive where the final system image will be created. It has to be a problem with one of the partitions on the one and only hard drive inside the machine. Using Disk Management I can see the following partitions on the harddrive:
500MB EFI System Partition
40MB OEM Partition
500MB Recovery Partition
1854.75GB NTFS
7.12GB Recovery Partition
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Dec 10, 2012
Just bought this new XPS 8500 great computer. However, trying to learn the new Windows 8 and Internet Explorer 10 is an experience. Am unable to see all the favorites and realize maybe I should organize them better. Therefore, how would you setup a folder(s) to better organize favorites. I tried to follow the directions by going to Windows website and they state that you click on the add to Favorites and an option related to a folder shows up. However, I only see the option to add to Favorites or to pin to start.
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Mar 25, 2013
Brand new Dell 8500 XPS running Win 8 64 bit with IE 10. I transferred my favorites from my Win VISTA machine using Easy Transfer which caused the lost of many IE Fav Icons. Sometimes when I click on a favorite the icon will show up and some won't even though they are present on my Win VISTA machine.
Is there away to restore those Fav Icons which are supposed to be there? I realize all websites don't support the Fav Icons.
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Sep 1, 2014
I have an xps 8500 and it won't update to windows 8.1 from the store. I have tried uninstalling and reinstalling the update KB2871389 and nothing happens. . I am also running in administrator mode while I am doing this and the windows troubleshooter says something about admin privileges.
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Jun 26, 2014
I am using dell laptop with windows 8.1 operating system. I want to install win 7 mode as virtual machine in win 8.1 . Is possible to install as virtual machine in win 8.1? If possible it need any additional license key for win 7 mode?
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Jul 30, 2013
I recently purchased a Dell Inspiron 17R SE.
The first thing I wanted to do to it was transfer the OS to an SSD, and use the 1TB drive that came with the computer as a data drive.
I wanted to shrink the C: OS partition so it would fit on my SSD but the Windows Shrink Partition tool wouldn't let me due to unmovable files.
I tried using the Windows 7 File Recovery backup tool to do a backup. With over 500 GB space on my backup drive and only 65 GB used on the 1Tb drive I was backing up, it kept telling me not enough disk space. Eventually I gave up.
I opted to install EaseUS TODO Backup and tried to backup the the whole 1TB drive. It raised an error indicating too many unnamed partitions. I opted to backup only the C: OS and the EFI System partition - leaving 3 oem hidden partitions not backed up as I wasn't going to do anything to them anyway. It worked.
I used EaseUS Partition Master to shrink the C: OS partition to 120 GB. Worked again.
I thought now would be the time to generate the Windows backup - created an image OK. Afterward however, it failed to generate the system recovery disk indicating some invalid parameter error. This was concerning. I went to the Dell Backup and Recovery tool and it told me it couldn't find the recovery partition. Not good again.
In disk management, all partitions are still there. I'm pretty sure the 3 OEM hidden partitions (40Mb, 500Mb, and 14.73Gb) had names in brackets like 'Healthy (Recovery Partition)', ... They all just say 'Healthy (OEM Partition)'. I'm guessing EaseUS Partition Master messed up their names and/or messed with their content.
At this point, the computer still works fine, and on the second pass I was able to backup the entire drive using EaseUS TODO Backup. I can't use the Dell or Windows backup utilities. I'm not sure what mess I created by messing up the 3 oem partitions, or if I can recover somehow.
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Apr 4, 2013
I recently bought a usb 3.0 pendrive expecting it to be faster, but it gives me similar data transfer speeds(5-6mbps) while using it on usb 3.0 (superspeed ports)or usb 2.0 ports..... I have installed renesas electronics usb 3.0 driver....and using win8 as operating system..
Do I expect similar speeds from usb 2.0 as well as usb 3.0 ports or can it be enhanced in any way??
Also any link for compatible 3.0 driver or bios upgrade.
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Dec 31, 2012
I have been trying (without success) to transfer my e-mail folder files from my old computer (Dell Inspiron 530 using Vista) to my new computer (Sony Vaio using Windows 8). The transfer is from Windows Mail to Windows Live Mail.
The recommended method on the old machine using a flash drive is as follows: File-Export-Messages-Microsoft Windows Mail-Select Folder (K:New Folder)-Next-Select Folders-Next.
At this point the folders should transfer to the flash drive. Unfortunately I keep getting and error message that says that "Export did complete successfully and Windows Mail was unable to export all messages" - (in fact only a few messages were transferred) The message then goes onto say that " your disk may not have enough space (it is a 32GB flash drive and has more than enough space!) or that some messages may be corrupted. Run disk clean-up or delete some files and try again". I have done this without improvement.
Another approach that was recommended was to find all of the e-mail files (.eml files) and copy them to the new computer via the flash drive. I can copy them to the flash drive without problem but am not sure how/where to import them into the C: drive of the new computer.
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Feb 13, 2014
The computer I am using is a Dell Inspiron M5040 laptop.
I got a Samsung 840 Pro Series SSD to replace my HDD, and used the Samsung Software that came with it to image my OS over to the SSD. It had an error at first, so I removed my antivirus program and ran it again, and it worked.
Everything works pretty much the same, except for noticeable differences in search and Internet webpage access.
If I search in Explorer, the searches are fast and prompt. But if I search with the regular search charm ( WIN+S ), searches are more than 7x slower than on the previous HDD. Also, webpages a quick to load on different computers (not the internet speed, in other words). But this computer had slow loads, and now the loading is even slower on the new SSD.
Things I've tried:
Multiple SFC scans - all say there is some files that could not be fixed All windows updates installed enabled Trimm, updated SSD firmware, ran Windows SSD optimization, optimized computer for SSD use Reset Internet Explorer Rebuilt index
I'm thinking of ditching this slower laptop in favor of something... anything nearby. Regretting either imaging to another drive, or using Samsung to do it.
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Jul 4, 2014
I recently bought a new Windows 8.1 computer to replace my old 8.1 laptop. I was going to use Windows Easy Transfer to transfer all my settings and files, but I accidentally (on my old computer) clicked "This is my new computer" and I cannot change it to old.
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Nov 11, 2012
About half the time I use Windows Easy Transfer, it fails to transfer the setting in Outlook, which is a huge hassle... I back everything up, but I have problems with Outlook. I do the same thing every time and sometimes it works, sometimes it doesn't... very frustrating! No error messages or anything like that, it just doesn't put the account settings and folders back in Outlook...
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Jul 13, 2013
I have a windows 7 home premium retail license and upgraded to windows 8 pro x64 using promotion discount. Now I want to use some 16 bit applications that won't work with windows 8 x64. So I want to install either windows 7 or windows 8 32 bits on another partition along with windows 8 x64. Would it be legal ?
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