Computer will not fall asleep by itself. Windows 8 Professional 64 Bit is the OS.
Sleep Settings = Sleep after 10 minutes.
USB Selective Suspend = Enabled.
Hard Disk Sleep = 9 Minutes.
Wake Timers are Disabled.
We have suspended all suspect Applications and still the Computer will not Sleep.
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Just installing Windows 8.1 Professional on my old Inspiron 1525 laptop.
Everything is working well except this windows camera isn't works. Refer to my attached picture.
I just bought this Dell XPS 8500 with Win 8 on it and although I'm not that happy with this OS I guess there is a learning curve so I'll try for awhile.
For some reason, after I had uninstalled Mcafee from the start up screen and also added a few items to the startup screen, when I reboot or do a cold boot, instead of getting the startup screen, I am getting the desktop along with about 5 disk partitions and a couple programs that I installed. While this is not bad since I can just "x" out of them, it's irritating and wonder how I can fix this. I would like to ultimately just boot up to the desktop if possible without anything else opening up.
My brand new XPS 8500 with WIndows 8 has an intermittent blackscreen. Only way to get past it is to power down and power up the PC. Using a Dell 23" monitor. Since machine and monitor are brand new, I will contact Dell tomorrow to return. I don't relish resolving an intermittent problem over the phone with India support. I have searched these forums for blackscreen topics and there are several but no definitive solution.
View 15 Replies View RelatedI recently bought a Dell XPS 8500 with Windows 8 on it. I did a clean install of Windows 7 on that machine and would like to use the Windows 8 OEM license on it on my Dell Inspiron 17r SE laptop.
I tried typing in my key to do a clean install on the laptop but I got this error message:
The product key entered does not match any of the Windows images available for installation. Enter a different product key.
I bought these machines and therefore paid for the software, I should be able to install them on any machine I want. All of my machines are Dell, why can't I do this? What's going on?
Cannot create a Restore Point. I try thru Control Panel -> System and Security -> System -> System Protection.
No available drives show under Protection Settings.
When I try to launch thru System Config -> System Restore, a pop-up tells me Starting System restore, but that just hangs there forever. I have to stop it in Task Manager.
I have tried sfc - no reported problems.
Malwarebytes Pro and anti-virus report no problems.
Windows update service is auto - running
Volume Shadow copy is manual - running
Dell diagnostic program reports no error.
Dell XPS 8500 Windows 8 Pro.
I am having trouble reinstalling windows 8 on my Dell XPS 8500. Since installing a new SSD and having reset the BIOS using a jumper, my copy of Windows 8 will no longer detect my product key that i assume is embedded in the BIOS.
View 11 Replies View RelatedWhat is the procedure for walking in a unit to Dell Canada for repair? How do I protect my confidential data? Will Dell repair my two month old machine if i walk in without their OEM hard drive?? I hope to they do. What if it were stolen? I don't care about the cost and don't want anything for free, I just want to get my system working so I can rebuild it. I am only on an iPad.
View 15 Replies View RelatedI have a Dell XPS 8500 win 8.1. I recently installed Linux Mint 17 on an external HD which booted from GRUB. I now removed Mint 17 ok but I'm left with a reference to 'UBUNTU' in my bootloader. I'm unable to remove this reference. this reference to UBUNTU prevents me from booting from a LINUX USB. I think I need to repair the bootloader but can't and I have tried all sorts of.....FIXBOOT, FIXMBR. etc.
View 2 Replies View RelatedI just got an XPS 8500 with 64-bit Win 8 (non-Pro). I'd like to load a lot of XP apps from my ancient machine. Is there a way to load/run them? I've heard of HYPER-V, but it only runs on Win 8 Pro. There may be other solutions, but I don't know which to choose. I'd like to feel comfortable that whatever it is will work. If the answer is No, should I go to 32-bit Win 7 or 8 (and would THEY work?) or some other answer?
View 1 Replies View RelatedI am trying to upgrade an xps 8500 to windows 8 pro. It's an i7 system with 16 gig RAM. It was running windows 7 64 bit.
I made the first upgrade. It seemed to work fine. I updated drivers but when I attempted to add the windows media center the system failed -- on reboot it indicated the update could not be made and the previous version of windows 8 pro had been restored. I tried again, and this time it indicated that there were corrupted files and the system could no longer boot (error was 0xc000021a). It was not able to fix the disk issue automatically.
With Microsoft support I created a windows 8 pro boot drive on USB. At first the software would not even recognize a drive on which to install the operating system. That was resolved, and I was able to install windows 8 pro. But now every time I restart, the system goes back to the original problem (corrupt files), meaning I have to reinstall windows 8 pro, and so on. I have formatted the HDD as part of the installs: Partition 3 of Drive 0 (the other partitions are: Drive 0 partition 1 (1 meg used) OEM (reserved), partition 2 recovery (8.2 meg used) and drive 1 29.8 meg unallocated.
Windows installs updates (22 in number) automatically on restart, and these may be the source of the problem.
I have checked the drivers. They all seem up-to-date. The Bios is A09 (I think, in any case it is the latest version).
I have a XPS 8500 with preinstalled windows 8. I tried to install Ubuntu 12.10 on it. When I partitioned the disk, I accidentally format the whole disk. Then I could not restart to Windows 8. I didn't make any backup or recovery media. How to restore factory image?
View 5 Replies View RelatedI just purchased an XPS 8500 with Windows 8 (NOT Pro). I want to use a 120GB SSD drive as the boot drive. I tried using the Dell Backup & Restore function to put the system image on the SSD.
However, the HDD that came with the PC is 2TB. When I go to install the image on the SSD, I get an error message that the SSD is too small.
Do I need to (order and then) use a Windows 8 install disk?
I'm trying to run the Dell Backup and Recovery application on a new windows 8 xps 8500. Unfortunately all the tile labels are only showing IDS tags eg: IDS_DS_022,IDS_DS_003 and when I click on a tile the subsequent window is also full of different IDS tags. I've tried reinstalling the app but no change.
View 8 Replies View RelatedEver since I installed Windows 8 (and now Windows 8.1 Pro Preview Build 9431), I hear occasional buzzing sounds while playing .mp3 files on my desktop computer (Dell XPS 8500). This occurs using both iTunes and Winamp. The .mp3 files play fine on other devices, such as my iPod. This makes me suspect that this is a Windows problem.
View 6 Replies View RelatedI have a brand new Dell XPS 8500 with Windows 8. I did my initial software load and wanted to create a system image. The image fails with error code 0x80780119. This is the sequence I ran:
1) Control Panel
2) Windows 7 File Recovery
3) Create a system image
4) On a hard disk (External hard drive selected with 1.36 TB free space)
5) Program states that the following drives will be backed up without allowing me to add or remove drives (EFI System Partition, OS(C:)(System, and WINRETOOLS(System). I hit "start backup"
6) Create a system image box opens and it starts to run the process and then errors out and says the backup failed. The error message says there is not enough disk space to create the volume shadow copy on the storage location and it lists error code 0x80780119.
I believe it's not a problem with the destination drive where the final system image will be created. It has to be a problem with one of the partitions on the one and only hard drive inside the machine. Using Disk Management I can see the following partitions on the harddrive:
500MB EFI System Partition
40MB OEM Partition
500MB Recovery Partition
1854.75GB NTFS
7.12GB Recovery Partition
Just bought this new XPS 8500 great computer. However, trying to learn the new Windows 8 and Internet Explorer 10 is an experience. Am unable to see all the favorites and realize maybe I should organize them better. Therefore, how would you setup a folder(s) to better organize favorites. I tried to follow the directions by going to Windows website and they state that you click on the add to Favorites and an option related to a folder shows up. However, I only see the option to add to Favorites or to pin to start.
View 3 Replies View RelatedBrand new Dell 8500 XPS running Win 8 64 bit with IE 10. I transferred my favorites from my Win VISTA machine using Easy Transfer which caused the lost of many IE Fav Icons. Sometimes when I click on a favorite the icon will show up and some won't even though they are present on my Win VISTA machine.
Is there away to restore those Fav Icons which are supposed to be there? I realize all websites don't support the Fav Icons.
I have an xps 8500 and it won't update to windows 8.1 from the store. I have tried uninstalling and reinstalling the update KB2871389 and nothing happens. . I am also running in administrator mode while I am doing this and the windows troubleshooter says something about admin privileges.
View 1 Replies View RelatedI recently did a clean install of Windows 8.1 Pro x64. Before doing the clean install, all hardware being identical, my Windows 8 was ran smoothly and went to sleep fine automatically after 8 minutes, and 20 minutes later into hibernation.
Now, after the clean install, although I believe I have installed and set up everything as before, the computer does not reach standby automatically anymore. I do not seem to be able to figure out why this is, or how my configuration is different than before. I do not mean to claim that it's Win 8.1's fault (I hope it isn't, because otherwise it would mean that the solution is out of my hands), but it is much more likely that during the lengthy clean install, program installation and configuration process some things have ended up being set up differently than before.
I'd like to figure out how to approach the solution-finding process in a systematic manner as obviously there are many possible culprits that I would like to eliminate one by one. For example, you can find many single tips on the web on this subject, but we would rather need a clear to-do list of what to check. E.g., how can the event logs be used to find the error?
I have an HTPC that previously had Windows 7 installed. I have it setup to sleep automatically after 3 hours in case we accidentally leave it on. I did a Windows 8 Pro upgrade on top of it, and it ported all of my apps and settings fine.
However, no matter what I do, it won't seem to go to sleep automatically. It works perfectly fine when I do it manually. I've gone into desktop mode and verified nothing is running (nothing open on the taskbar, at least). There is no video app or anything still running that would block sleep.
How can I properly debug what may be blocking it from sleeping? Could it be some glitch where it thinks it's setup to sleep in the power options but in reality it's not?
I failed several times at installing Windows 8.1 Pro 64 bit on my Latitude E6510 (from July 2010). Windows 7 Pro 32 bit was pre-installed when I bought the laptop. As I recently upgraded the RAM from 3 to 8 GB, I would like to use a 64 bit system now.I tried to boot from the installation DVD and the windows flag appears. After several seconds, a message on a blue background pops up: "Your PC ran into a problem. We are collecting some information and then we will restart it for you." That is the message, as fas as I can remember. It is only shown for one second and then the laptop reboots automatically. I have got no chance to get into an installation menu. I already tried a BIOS update from A03 to the most recent version A16 with no success. Boot mode is set to legacy at the moment, I also tried UEFI temporarily, with no change...
View 4 Replies View RelatedMy laptop (Latitude E6420) can't enter sleep mode either when I close the lid or select Sleep command from Start menu.It's a new hard drive with clean Windows 8.1 Pro.All latest drivers have been installed (downloaded right from Dell's site)
I tried to run powercfg /energy command as it's suggested on some web-site. It reported about 6 errors. First 5 of them are about USB suspend and the latest is about disabled PCI ASPM.Here you can download full report: [URL] .... Maybe I should re-install some drivers?
I have a new Dell Inspiron one 23 touchscreen with windows 8. Sometimes when it goes into sleep mode I can not wake it and have to do a hard reboot.
View 1 Replies View RelatedI recently updated my Studio 1458 Notebook from 64-bit Windows 7 Ultimate to Windows 8 Pro. It is a 2.4GHz Intel Core i5-520M, 8 GB Shared Dual Channel DDR3 at 1066 MHz RAM, 512 MB ATI Mobility Radeon HD 4530 Video Card, 500 GB SATA @7200 RPM HDD.
Since upgrading, I have had no control over the Sleep function. I have changed all settings I can find on CONTROL PANEL<POWER OPTIONS, and still the system goes to "Sleep Mode" if I do not touch it for a few minutes. It even went to Sleep DURING the Windows 8 installation, which made it take longer than expected.
Many of my live tiles (Weather, Fitness, Music, Games) don't show anything aside from their logos. They are turned on. I've probably quadruple checked them at this point. For troubleshooting, I have:
Verified that those tiles are turned on.
Verified that the time service is running.
Verified that all the apps and/or their licenses are synced.
Uninstalled/reinstalled the apps.
Removed McAfee (replaced it with Avast free).
Run the UI diagnostic/repair tool that you guys have in one of the long stickied threads.
Verified that they're set to animate via appearance and performance settings.
It looks like the tiles are receiving data, as the Weather app currently has a little 'i' icon in the bottom right hand corner, and there is a weather alert in my area. It's just that there's no temperature/background. It's just the blue tile with white sun. Very odd.
Refreshing this computer is not an option, as I use it for work as well as general computing use.
After I updated to windows 8.1 two things happened:
1-The laptop can't exit sleep mode.....it either restarts or stops working (with the screen off and the power light on) every time I try to exit sleep mode. i haven't been able to solve this problem.
2- When the screen turn off after leaving the laptop idle for a while it won't turn on....this happened after I installed the latest AMD display driver from the AMD website......I managed to solve the problem by downgrading to the AMD driver version provided on the dell website.......sadly this driver causes lagging in games on the contrast of the version provided on the AMD website.
Hey I just got a brand new Dell Inspiron with Windows 8 (got it yesterday). In the power options I have the settings set to sleep when closing the lid of the laptop, but the computer seems to always turn off. When I open the lid, my computer is completely off and I have to press the power button to turn it back on and wait for windows to reload.
This is not a battery problem as it happens even when plugged in. I have also tried using the command prompt "powercfg /hibernate on" but it hasn't fixed anything.
I thought I would look at creating/using my own media.
I have been using VMs for testing these, so much better than playing with someone's PC
I have ISOs for both 8.0 and 8.1 which I downloaded using Windows 8 and Windows 8.1 ISO - Download or Create. The licence key I used for the download was my legitimate one that I purchased from Microsoft (so it wasn't OEM), it is actually an upgrade key from Windows 7 for Win 8 Pro. I can install these ISOs no problem but they always install the Pro version and I never get an option for installing Home.
I tried putting a ei.cfg file in the sources directory containing
[EditionID]
[Channel]
Retail
[VL]
0
But this just allows me to install without the key. I tried putting both "Core" and "Home" in as an EditionID but the install process fails saying "The product key entered does no match any of the Windows images available for installation. Enter a different product key"
If I try using the downloaded iso without the ei.cfg file but instead use the generic key for Home I get the same message.
So I'm pretty sure the downloads I got from MS just contain Pro. Is this right or is there a special way of making Home available? Based upon what I have seen in the forums I would also probably need "Home Single Language" to be available as well (if possible).
In case it makes any difference the ISOs I have always set their language to English (United Kingdom) during the install.
after new laptop's trial service of Microsoft Office, I installed Office Professional Plus as a replacement. This new laptop has become slower and slower over time. Pages take very long to load and using any functional on the laptop requires patience.
View 4 Replies View RelatedI recently purchased a DVP8 and I love this thing. Problem is, it suffers from wifi issues in that once it goes to sleep, the wifi automatically goes to "limited" and I need to retoggle the wifi setting to get it connected. I've tried all kinds of fixes - uninstall windows updates and reinstalling drivers, but to no avail.
So I basically said screw it, and set "sleep mode" to never on the power management option, and no more wifi issues. Seems like the wifi doesn't reactive properly when coming out to sleep mode. My question is - will this damage the tablet in the long run? In terms of battery life, I would think the main factor is the screen on time. I can just turn the screen off with a tap of the power button. Is there really that big of a difference?