Dell :: Cannot Enter Into Sleep Mode In Windows 8.1
Mar 5, 2014
My laptop (Latitude E6420) can't enter sleep mode either when I close the lid or select Sleep command from Start menu.It's a new hard drive with clean Windows 8.1 Pro.All latest drivers have been installed (downloaded right from Dell's site)
I tried to run powercfg /energy command as it's suggested on some web-site. It reported about 6 errors. First 5 of them are about USB suspend and the latest is about disabled PCI ASPM.Here you can download full report: [URL] .... Maybe I should re-install some drivers?
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May 18, 2013
My machine won't fully shut down and it won't enter sleep mode without crashing. When I boot back up it gives me an error report and said that it didn't shut down properly. I tried doing a system restore to before this happened and it is still going on. I use a Crucial SSD for my OS, not sure if that could be the issue but I've used it without problems for about a year and half now.
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Jun 18, 2013
I have a new Dell Inspiron one 23 touchscreen with windows 8. Sometimes when it goes into sleep mode I can not wake it and have to do a hard reboot.
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Dec 5, 2012
I recently updated my Studio 1458 Notebook from 64-bit Windows 7 Ultimate to Windows 8 Pro. It is a 2.4GHz Intel Core i5-520M, 8 GB Shared Dual Channel DDR3 at 1066 MHz RAM, 512 MB ATI Mobility Radeon HD 4530 Video Card, 500 GB SATA @7200 RPM HDD.
Since upgrading, I have had no control over the Sleep function. I have changed all settings I can find on CONTROL PANEL<POWER OPTIONS, and still the system goes to "Sleep Mode" if I do not touch it for a few minutes. It even went to Sleep DURING the Windows 8 installation, which made it take longer than expected.
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Jan 18, 2014
After I updated to windows 8.1 two things happened:
1-The laptop can't exit sleep mode.....it either restarts or stops working (with the screen off and the power light on) every time I try to exit sleep mode. i haven't been able to solve this problem.
2- When the screen turn off after leaving the laptop idle for a while it won't turn on....this happened after I installed the latest AMD display driver from the AMD website......I managed to solve the problem by downgrading to the AMD driver version provided on the dell website.......sadly this driver causes lagging in games on the contrast of the version provided on the AMD website.
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Mar 9, 2014
I recently purchased a DVP8 and I love this thing. Problem is, it suffers from wifi issues in that once it goes to sleep, the wifi automatically goes to "limited" and I need to retoggle the wifi setting to get it connected. I've tried all kinds of fixes - uninstall windows updates and reinstalling drivers, but to no avail.
So I basically said screw it, and set "sleep mode" to never on the power management option, and no more wifi issues. Seems like the wifi doesn't reactive properly when coming out to sleep mode. My question is - will this damage the tablet in the long run? In terms of battery life, I would think the main factor is the screen on time. I can just turn the screen off with a tap of the power button. Is there really that big of a difference?
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Mar 29, 2013
I have an Insipron 17R, core i5 zm2410, NVIDIA Geforce 525m, win8 64bit and I'm experiencing a problem with the hibernation/sleep mode.
About 2 weeks ago my laptop went to hibernation mode after beeing in sleep mode for 2 hours while on battery (to advoid full battery drain).
Now it doesn't do it anymore but stays in sleep mode for the whole time and drains the battery.
I usually detach the power cable from the laptop over night because of the noise from the power adapter and the laptop always hibernated after beeing in sleep mode. I went over the configuration in power options and power plans, and even reseted and configured them again, without success.
The only changes that were made to the system are the important windows updates...
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Nov 5, 2013
How to enter the safe mode in windows8.1. Do NOT tell me pressing F8 when PC starts up .OK?
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Jan 18, 2013
Using Windows 8 Pro.I have tried all the various permutations to get into safe mode (ms config, start up options etc.).
This is what happens: I use MS Config or one of the other ways (tried them all!) to get into safe mode. The computer seems to be booting into safe mode when I get a blue screen (not BSOD) which pops up and very quickly disappears, and then the computer reboots normally (into Windows 8). The screen says something like 'Windows has encountered a problem and needs to restart'.
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Sep 15, 2014
I am facing a peculiar issues with my Vaio Machine. I use a Huwaei 3G E173 Modem for connecting Internet. I started using this in my new vaio machine too. Whenever I use the hibernate option, it tend to goto the last phase of Hibernation i.e the screen goes off, the fan starts screaming and after a moment it restarts. So, to be succinct, the new windows 8.1 machine doesn't enter in hibernation mode, if I have connected the modem. The modem has a CD Rom emulation for their proprietary software installation, so I thought it would be the cause and hence I tried to change Boot Options in UEFI BIOS to Primary, Secondary and Third as HDD, Network and External device from HDD, CD, Ext. Device.
I have also tried to disable that Power Management settings available in Driver Settings -> Hardware Settings and Un-tick the "Allow this device to Wake the computer"
P.S If I do not connect the computer to Internet with this modem and try to Hibernate it does the Job, when I use the Huwaei Modem only it creates the issue.
But nothing seems work out. Any resolution for this?
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Apr 25, 2014
When I leave my computer after a session, it automatically goes into sleep mode after a period of time and remains that way till I wake it up.
However when I manually put it to sleep ( via shutdown options) , it goes to sleep immediately but for only a while ( a few minutes) then it shows the desktop screen again. If I then leave it alone after it self awake , it goes back to sleep as described above.
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Dec 14, 2013
my current issue is not waking up, every night I put my pc to sleep and the next morning when I click the mouse or push a key either nothing happens or the tower lights up and fans kick on but the screen stays black. and I must power down and restart
I have all new video drivers, I have a feeling it may be my keyboard because sometimes the keyboard doesn't shut down when the pc is put to sleep. It still has all its lights on. It is a Merc steel series gaming keyboard,
The only other weird errors I get in my event viewer are these, and they have to do with windows search.
Eventid 1006 The Windows Search Service has failed to create the new search index. Internal error <4, 0x80070002, Failed to add project: C:ProgramDataMicrosoftSearchDataApplicationsWindowsProjects>.
The Windows Search service terminated with the following error:
The system cannot find the file specified.
Eventid 7023
event id 7034
The Windows Search service terminated unexpectedly. It has done this 37 time(s).
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Mar 3, 2013
How could I download anything while still keeping my system(windows 8) in sleep? And also other useful things with the sleep option?
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Jun 27, 2014
I am running Windows 8.1 professional. I was just wondering, as I am having some concerns with my pc sometime through the night as it just wakes up for no reason.
I am not sure if someone is accessing this remotely or what but sometime I see a folder that is open or my email that shouldn't be or at least I think I have closed it before I put it to sleep.
I am not sure what to do as I have run my antivirus software with little showing up and my malware, completing a full system scan.
I also have looked at my even viewer pictured here to see if there is something unusual or strange happening.
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Sep 16, 2013
Is there a way to turn off the monitor when my Windows 8 PC goes into sleep/standby mode? Right now the monitor stays on with a "HDMI input" message bouncing around the screen.
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Jul 20, 2013
I'm running windows 8 home addition which was pre-installed when I bought the computer. I have set the unit to sleep after 1 hour but it is inconsistent. Sometimes it goes to sleep, other times it doesn't. I don't know how to resolve this issue. Also, what is the general feeling about having the computer go to sleep and any pros or cons.
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Sep 15, 2014
I've actually had this problem for a while, I really should have taken care of it sooner. It is mostly because I found ways around it, which probably aren't too good for my computer. If I leave music running in the background and put the computer to sleep then the error won't occur. Needless-to-say - and as the title says- The system crashes upon waking up from sleep mode. The screen turns blue and says: "Sorry, your computer encountered an error and needs to restart. We're just collecting some error info, and then we'll restart for you" The results from the diagnostic test have been attached
System recoveries and restores haven't worked, hence the reason why I've sort of given up on the problem until now.
My Specs
Avatar
CPU: AMD FX(tm)-6100 Six-Core Processor 3.30 GHz
GPU: Geforce GT 640
16.0 GB
64-bit operating system, x64-based processor
Windows 8.1
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Nov 23, 2012
I'm getting no sound after resuming from S1 sleep mode in Windows 8 and the only way to fix this is to either physically unplug the audio cable and plug it back in or restart the computer. I tried the audio troubleshooter and it could not find any problems and there is nothing to fix. I need to reconnect the audio cable every time the computer wakes up from sleep unless I restart the computer. I have an EVGA X58 motherboard with a Realtek ALC889 audio chip. I'm using the latest R2.70 audio driver from EVGA which is the same version as on the Realtek website.
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Jul 25, 2014
After I put the pc into the sleep mode and then try to open with on and off switch, I can't get in windows 8.1. I get no video signal (image), but the pc stays on. I've been using since 2 days a new video card and I installed the drivers from installation cd. With my previous video card, I'd not suchlike problems.
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Jan 8, 2014
I have a new Asus S400CA that came with Windows 8 and I updated to 8.1 out of the box. The computer crashes when it goes into sleep mode probably 1 out of 3 times. I have tried updating all the drivers, including the wireless driver. I have it set to make minidumps but they aren't being created anymore (last one was on 12/5). Usually I get no indication that the computer crashes but it takes a long time to boot back up, although occasionally it will say Windows encountered a problem and has to restart.
I am also getting a ton of Schannel 36888 errors, although I don't know if that's related.
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Nov 17, 2013
My computer randomly crash when i sleep the computer. normally, it should sleep and the power light should be off in 30 seconds, but when it crash, it takes 5 minutes and finally the computer shutdown instead of sleeping.
And the problem is... i can't have the screenshot of my bluescreen because it always happened when the screen is off....
if i opened memory.dmp with windbg ,it sayd "memory corruption"..... Here is my debug file generated by SF, i opened it with windbg(64 bit) and it says "Probably caused by : ntoskrnl.exe ( nt+5a440 )" it seems a system application ,how could i solve it?
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Jan 30, 2014
I've been having trouble with Windows 7, Some chipset thing or something, So I decided to upgrade to windows 8, When I take my laptop out of sleep mode it flashes a bsod, so I don't get enough time to see it.
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Oct 4, 2014
Symptom: I cannot toggle the sleep mode from either my keyboard shortcut or in the menu of windows 8. Both options, shutdown and restart, work perfectly fine but sleep won't work. Here is what happens when I toggle sleep: My screen shuts down but the fans still are blowing. Whenever I move my mouse or press on any peripherals the screens instantly comes back even tho I've unchecked all options allowing peripherals to wake the computer.
What I've done so far: I've tried many commands on an elevated cmd window. I've check every device in "Device manager" to see if they were allowed to wake the computer and when they were, I removed them this permission. I've updated my bios to the latest version. I've tried to check out some "s1" "s2" "s3" settings in my bios but I've found nothing that would work in my case. I thought that maybe fans weren't shutting down because of heat problems. But my system is water cooled always below 40 degrees Celsius, so definitely heat is not a problem.
System information (custom built):
i5 4670k
Corsair h75 closed loop water cooler
msi oced gtx 770, twin frozr cooler
msi h87-g43 motherboard
Samsung 840 evo 120 gbs ssd
500gh WD hdd
corsair CX750 750W
corsair vengeance 8gb dual channel memory kit
Windows 8 64bit
Mouse: logitech g600
Keyboard: A shitty hp one
Headset: logitech g430
Here are some pictures of various reports:
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Jul 15, 2014
I can get something like 110 FPS in Dota 2 but after sleep mode it will fluctuate from 10 to 30, 40 if I'm lucky, FPS. This happens on Windows 7 as well, I have to constantly reboot my PC and obviously I'd rather not do that, since it's bad for my hard drive.
This is my GPU usage while this problem occurs: [URL ....
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Jun 25, 2014
I ususally use my friends computer because mine is broken. I know his password so I can access his computer. Recently he changed it and now I typed the wrong password. Is that power button in the bottom left corner only shutdown or when pressing it it will give me power options?
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Mar 11, 2014
When I'm idle for several minutes my laptop will go to sleep by itself
power settings are all switched to never (never go to sleep, never dim screen etc)
Screensaver set to none with maximum possible waiting time
battery is full with charger plugged in
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Mar 25, 2013
I am running Windows 8 Pro, with two USB external drives attached. One drive is "dormant", and the other is used for file backups. I have noticed that when the computer exits from sleep mode, either one or both external USB drive folders will open on the desktop. I can only guess this signifies that these drives may have been accessed while the computer was in sleep mode.
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Dec 23, 2012
for starters, this is a sony vaio e series laptop...
I know, if I enable the option, when I do a normal shutdown I can charge, say my mp3 player from my usb 3.0 port.
what I want to know is if I close the lid like I normally do at the end of my day, can I charge my device and not say..wake the computer from what is essentially a hybrid shutdown type sleep mode?
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May 9, 2014
I'm runnig windows 8 on my Sony labtop. The labtop is located in the kitchen. I connect the TV in the living room in ''dual screen mode'' to the labtop. When i'm listing to music on the labtop (windows media player), the 2 screens won't go to sleep even if I choose 1min to the sleep programing function. I found that there's two ways to choose the delay, in ''power saving'' mode and in control pannel. The thing is that the fix image on the labtop that is duplicate to the TV is actually breaking the TV (the images stay like phantom).
find a way to activate the ''fluid ligns animation'' on the TV afer one minute of inactivity on the labtop while listing to music.
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Dec 8, 2013
I have turned sleep mode off in power settings and turned off requirement for password yet after no activity within a very short space of time I am required to log back in. How do I disable these functions for good ??
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Feb 1, 2014
Recently I've been receiving BSOD errors by waking my computer up from sleep mode. I have an log dump attached but I also received a suggestion on the error screen stating "PAGE_FAULT_IN_NONPAGED_AREA".
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