Machine Won't Shut Down Properly Or Enter Sleep Mode?

May 18, 2013

My machine won't fully shut down and it won't enter sleep mode without crashing. When I boot back up it gives me an error report and said that it didn't shut down properly. I tried doing a system restore to before this happened and it is still going on. I use a Crucial SSD for my OS, not sure if that could be the issue but I've used it without problems for about a year and half now.

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Windows 8 Won't Sleep Or Shut Down Properly

Jan 1, 2014

I recently bought a new laptop which has windows 8 installed on it and at times when I put it into sleep mode the screen goes off but the computer is still running and I have to use the power button to turn it off(Which I don't really like to do). When I turn it off the same thing happens and sometimes when I'm lucky it will give me an error message .I have download all of the updates for windows 8 which did not solve it and I disabled fast bootup which didn't either I am just wondering if I download 8.1 will it fix it although I installed 8.1 on another laptop and the same thing happened and then I installed just 8 which gave me the same result.

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Oct 1, 2014

When I choose to either shut down, restart or put my laptop to sleep through the Windows 8.1 start menu, usually everything is okay and the process works, however sometimes (I'd say one attempt on four), the computer is stuck with the screen turned off but the fan still turned on! In this case all I can do is to force the laptop to shut down by pressing the power button 5 seconds, but I was always told it was somehow bad for the computer and would eventually damage it

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Dell :: Cannot Enter Into Sleep Mode In Windows 8.1

Mar 5, 2014

My laptop (Latitude E6420)  can't enter sleep mode either when I close the lid or select Sleep command from Start menu.It's a new hard drive with clean Windows 8.1 Pro.All latest drivers have been installed (downloaded right from Dell's site)

I tried to run powercfg /energy command as it's suggested on some web-site. It reported about 6 errors. First 5 of them are about USB suspend and the latest is about disabled PCI ASPM.Here you can download full report: [URL] .... Maybe I should re-install some drivers?

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8.1 RT Doesn't Shut Down Properly

Oct 3, 2013

I've done a fresh install of 8.1 RT and all appears to be well except if I shut down.

If I select restart it restarts fine.

However if I select Shutdown, I get the woindows shreen telling me it's shutting down, then the monitor goes blank, but the PC is going indefinitely (I've given it 15 mins)

If I press the reset button on the PC case it reboots into windows without any "windows didn't shut down" type messages during bootup.

However if I check the event log, it does say

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Details:
- System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 3 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2013-10-03T13:23:29.444131300Z EventRecordID 3351 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer George - Security [ UserID] S-1-5-18
- EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress 6 PowerButtonTimestamp 0 BootAppStatus 3221225595

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Unable To Enter Safe Mode

Jan 18, 2013

Using Windows 8 Pro.I have tried all the various permutations to get into safe mode (ms config, start up options etc.).

This is what happens: I use MS Config or one of the other ways (tried them all!) to get into safe mode. The computer seems to be booting into safe mode when I get a blue screen (not BSOD) which pops up and very quickly disappears, and then the computer reboots normally (into Windows 8). The screen says something like 'Windows has encountered a problem and needs to restart'.

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Nov 5, 2013

How to enter the safe mode in windows8.1. Do NOT tell me pressing F8 when PC starts up .OK?

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Sep 15, 2014

I am facing a peculiar issues with my Vaio Machine. I use a Huwaei 3G E173 Modem for connecting Internet. I started using this in my new vaio machine too. Whenever I use the hibernate option, it tend to goto the last phase of Hibernation i.e the screen goes off, the fan starts screaming and after a moment it restarts. So, to be succinct, the new windows 8.1 machine doesn't enter in hibernation mode, if I have connected the modem. The modem has a CD Rom emulation for their proprietary software installation, so I thought it would be the cause and hence I tried to change Boot Options in UEFI BIOS to Primary, Secondary and Third as HDD, Network and External device from HDD, CD, Ext. Device.

I have also tried to disable that Power Management settings available in Driver Settings -> Hardware Settings and Un-tick the "Allow this device to Wake the computer"

P.S If I do not connect the computer to Internet with this modem and try to Hibernate it does the Job, when I use the Huwaei Modem only it creates the issue.

But nothing seems work out. Any resolution for this?

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Auto Sleep Mode Works But Manual Sleep Not?

Apr 25, 2014

When I leave my computer after a session, it automatically goes into sleep mode after a period of time and remains that way till I wake it up.

However when I manually put it to sleep ( via shutdown options) , it goes to sleep immediately but for only a while ( a few minutes) then it shows the desktop screen again. If I then leave it alone after it self awake , it goes back to sleep as described above.

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Windows 8 Will Not Sleep / Shut Down?

Oct 27, 2012

i have upgraded my laptop to windows 8 everything works fine when it is on but when i try to shut down or sleep it just has a black sceen and does not turn off or sleep and it becomes unresponsive so have to hold down the power button to reboot it.

also whenever windows needs restarting it freezes on the restarting screen so again have to reboot by holding down power

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Fan At Full Speed During Shut Down And Sleep

Jul 12, 2013

I recently purchased a new desktop and it came with Windows 8 installed on it. Everything worked fine for the first two weeks. Then, I noticed my fan was running at full speed when I'd come into the room after a while. My desktop was in sleep mode, so I was like, Woke my desktop up and the fan returned to normal. Every time my computer goes into sleep mode, the fan kicks on full blast. Okay... maybe no sleep mode, but the fan will shut off when I shut down my computer, right? Nope again. When my computer is shut down, the fan is still running at full speed. The thing is, when my computer is in sleep mode or shut down, the fan runs at full speed, but when I'm using it (like now) the fan is normal.

I've been looking around trying to find something related to my problem. I've came across a few articles on the forums, like Fans still running after shutdown of windows 8. Seems like my same problem, but it was during his install he shut down Windows. However, there was talk of this "bcdedit /set disabledynamictick yes", but I don't really want to mess with the my boot.ini files... I'm not bad at small programs, but I really don't want to toy around and destroy my desktop right now.

I've read some other articles about a Windows 8 laptop in idle mode with the same problem, and they said it was antivirus related. I figured that if that were the case, shouldn't have I seen it during the first time I booted up my desktop?

I think I started noticing this problem AFTER I installed some windows updates from Microsoft... Any way to verify that everything went smoothly, I kinda assumed and left my computer running while it was updating...

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Jun 26, 2014

I  am using dell laptop with windows 8.1 operating system. I want to install win 7 mode as virtual machine in win 8.1 . Is possible to install as virtual machine in win 8.1? If possible it need any additional license key for win 7 mode?

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Nov 12, 2013

My Windows 8 machine crashes when resuming from sleep. This used to happen only intermittently, and I assumed it was just a feature of Windows 8 and I put up with it for a while. But now it happens every single time the laptop goes to sleep, and I'm losing lots of unsaved info and it's quite aggravating.

Here is the .zip file created after I ran SF Diagnostic Tool. (attached)

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Debugging :: Machine Started Shutting Down Unexpectedly And Refusing To Wake From Sleep?

Jun 19, 2014

I've recently completed a PC build:

ASUS Rampage IV Extreme motherboard
Intel i7 4930k CPU
64GB Corsair DDR3 RAM
Seagate Barracuda 3TB HDD
Samsung 840EVO 500GB SSD (boot drive)
GPU: NVIDIA GeForce GTX760
PSU: Corsair AX860
Windows 8.1

Machine started shutting down unexpectedly, and refusing to wake from sleep a few days after being built.

A few days later and the problem has got worse now - BSOD with various errors, such as MEMORY_MANAGEMENT, KERNEL_SECURITY_CHECK_FAILURE, SYSTEM_PTE_MISUSE, and others. Oddly, desktop search has also stopped working.

I have updated the drivers and the BIOS, but this doesn't seem to have had any effect.

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Jul 15, 2014

I can get something like 110 FPS in Dota 2 but after sleep mode it will fluctuate from 10 to 30, 40 if I'm lucky, FPS. This happens on Windows 7 as well, I have to constantly reboot my PC and obviously I'd rather not do that, since it's bad for my hard drive.

This is my GPU usage while this problem occurs: [URL ....

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Jun 25, 2014

I ususally use my friends computer because mine is broken. I know his password so I can access his computer. Recently he changed it and now I typed the wrong password. Is that power button in the bottom left corner only shutdown or when pressing it it will give me power options?

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Laptop Keeps Going Into Sleep Mode Despite Settings

Mar 11, 2014

When I'm idle for several minutes my laptop will go to sleep by itself

power settings are all switched to never (never go to sleep, never dim screen etc)

Screensaver set to none with maximum possible waiting time

battery is full with charger plugged in

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Windows 8.1 Won't Wake Up From Sleep Mode?

Dec 14, 2013

my current issue is not waking up, every night I put my pc to sleep and the next morning when I click the mouse or push a key either nothing happens or the tower lights up and fans kick on but the screen stays black. and I must power down and restart

I have all new video drivers, I have a feeling it may be my keyboard because sometimes the keyboard doesn't shut down when the pc is put to sleep. It still has all its lights on. It is a Merc steel series gaming keyboard,

The only other weird errors I get in my event viewer are these, and they have to do with windows search.

Eventid 1006 The Windows Search Service has failed to create the new search index. Internal error <4, 0x80070002, Failed to add project: C:ProgramDataMicrosoftSearchDataApplicationsWindowsProjects>.

The Windows Search service terminated with the following error:

The system cannot find the file specified.

Eventid 7023

event id 7034

The Windows Search service terminated unexpectedly. It has done this 37 time(s).

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Mar 3, 2013

How could I download anything while still keeping my system(windows 8) in sleep? And also other useful things with the sleep option?

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Dec 23, 2012

for starters, this is a sony vaio e series laptop...

I know, if I enable the option, when I do a normal shutdown I can charge, say my mp3 player from my usb 3.0 port.

what I want to know is if I close the lid like I normally do at the end of my day, can I charge my device and not say..wake the computer from what is essentially a hybrid shutdown type sleep mode?

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Jun 27, 2014

I am running Windows 8.1 professional. I was just wondering, as I am having some concerns with my pc sometime through the night as it just wakes up for no reason.

I am not sure if someone is accessing this remotely or what but sometime I see a folder that is open or my email that shouldn't be or at least I think I have closed it before I put it to sleep.

I am not sure what to do as I have run my antivirus software with little showing up and my malware, completing a full system scan.

I also have looked at my even viewer pictured here to see if there is something unusual or strange happening.

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May 9, 2014

I'm runnig windows 8 on my Sony labtop. The labtop is located in the kitchen. I connect the TV in the living room in ''dual screen mode'' to the labtop. When i'm listing to music on the labtop (windows media player), the 2 screens won't go to sleep even if I choose 1min to the sleep programing function. I found that there's two ways to choose the delay, in ''power saving'' mode and in control pannel. The thing is that the fix image on the labtop that is duplicate to the TV is actually breaking the TV (the images stay like phantom).

find a way to activate the ''fluid ligns animation'' on the TV afer one minute of inactivity on the labtop while listing to music.

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Dec 8, 2013

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Sep 16, 2013

Is there a way to turn off the monitor when my Windows 8 PC goes into sleep/standby mode? Right now the monitor stays on with a "HDMI input" message bouncing around the screen.

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Feb 1, 2014

Recently I've been receiving BSOD errors by waking my computer up from sleep mode. I have an log dump attached but I also received a suggestion on the error screen stating "PAGE_FAULT_IN_NONPAGED_AREA".

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Aug 16, 2014

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Nov 20, 2012

Installed Windows 8 in early October. No problems until now. Now, when I come out of sleep mode, I see the lock screen, and split seconds later it crashes and reboots. So I installed the SDK and symbols and ran "dumpchk.exe -y c:Symbols !analyze -v c: empMemory.dmp" .

Symbol search path is: c:Symbols
Executable search path is:
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9200.16384.amd64fre.win8_rtm.120725-1247

[Code] ......

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Jul 20, 2013

I'm running windows 8 home addition which was pre-installed when I bought the computer. I have set the unit to sleep after 1 hour but it is inconsistent. Sometimes it goes to sleep, other times it doesn't. I don't know how to resolve this issue. Also, what is the general feeling about having the computer go to sleep and any pros or cons.

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I am facing the issue that after waking my new Lenovo X240 (with 8.1 installed on SSD) from sleep mode it takes up to 50 seconds until the lock screen appears. After setting up Windows to bypass the lock screen altogether waking from sleep mode now only takes a couple of seconds, which is how I would expect it to be.

However, I would actually like to keep the lock screen for security reasons, but haven't figured out what could be the cause for this massive delay?!

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Nov 11, 2013

I bought a refurbished lenovo u410 with windows 8 back in september, but in the past week every time it goes into sleep or hibernation mode I get a BSOD with Driver_Power_State_Failure.

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